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Park Regis Business Bay
Dubai, United Arab Emirates
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Re
Review №1

Awesome service really. Great value and customer support so far. Room was clean and spacious.Merhan at the reception was wonderful. He went out of his way to move me to a new room when unforeseen issues with sound from an external source affected me.Good price, clean, and most importantly good service.

Ni
Review №2

I love the room and bathroom size. I had an amazing city view at the 30th floor and I was astounded with the scenery and light outside in the evening. No any neighbor building that is why I opened the full curtain to savour the view all throughout my stay.I really enjoyed my stay and it was beyond the price I paid for.I would recommend this hotel as well.

Ar
Review №3

If you are looking for affordable place to stay in Dubai. Just go straight to Park Regis. No complaints on anything. Its super cool

Mo
Review №4

Since you arrive... the always available Concierge Mr. Mohammed Zaheer welcome you with a big smile helping you through the check in practices....and every day asking if you need something thanks a lot....the best at reception Mrs. Bella always available and smiling girl helping you on any needful...then thanks to Pramin other reception pillar, today also he helped me with a late check out request.Special thanks to my housekeeper Sharline always helping available smiling and most important of her big attention to the cleanliness of the room. Honestly I spent here 22 days without any problem, cleanless, fast speed wifi, barber shop in house security, everything was fine....the two girls at breakfast Annah and Michelle always smiling but unfortunately they are alone to manage the whole restaurant place at breakfast due to very few staffs also behind the food counter, sometimes only 1 guy doing everything.....but the breakfast was good with a variety of food. Highly recommended and see you soon.Valerio

Sa
Review №5

Best Hotel in Business Bay. Food Souk having amazing food.

Sa
Review №6

Good value for money. Ramadan intake buffet was outstanding. The chef was on hand to assist. All hit and cold dishes were fresh high quality meats nothing processedImaginative presentation

am
Review №7

Every thing was as good as price, but the inside service room can be very better than this.

Na
Review №8

Great location and a very gd breakfast. Room views of the city are amazing

Ma
Review №9

Since you arrive... the always available Concierge Mr. Mohammed Zaheer welcome you with a big smile helping you through the check in practices....and every day asking if you need something thanks a lot....the best at reception Mrs. Bella always available and smiling girl helping you on any needful...then thanks to Pramin other reception pillar, today also he helped me with a late check out request.Special thanks to my housekeeper Sharline always helping available smiling and most of important her big attention to the cleanliness of the room. Honestly I spent here 22 days without any problem, cleanless, fast speed wifi, barber shop in house security, everything was fine....the two girls at breakfast Annah and Michelle always smiling but unfortunately they are alone to manage the whole restaurant place at breakfast due to very few staffs also behind the food counter, sometimes only 1 guy doing everything.....but the breakfast was good with a variety of food. Highly recommended and see you soon.Valerio

Mu
Review №10

One of the best 4 star hotel in Dubai, if you want the Burj Khalifa view select this hotel and spend ur vacation with peaceful,The staff is friendly and helpful and their breakfast buffet is over the top quality. Swimming pool is very clean and good atmosphere. Had an amazing experience staying there. Hope to come back again.

Ah
Review №11

I have booked for 3 nights but I couldn’t stay one of them. The worst experience in my life with an accommodation place. No one is answering the call. I asked them an extra towel they brought it after 2hrs. We found only one towel there no more. The sheets are not cleaned. Bad smell. I will give 2 stars only for burj khalifa view.

Ra
Review №12

Average experience. Just been to coffee shop on ground floor. Not something fancy.

Ya
Review №13

Clean, comfortable, reliable & excellent service.Close to many amenities and ideal for business 👌

Ra
Review №14

Very good value for the stay.Rooms are well equipped, with a very comfortable bed.The location of the hotel is perfect in the business bay Area.The hotel has a large parking area for guests, which is an add value.Breakfast is good, with only one comment regarding shortage of stuff in breakfast time, but anyway manageable.RegardsRagaei Nasr

Ib
Review №15

I particularly thank Mr Prince for the careful service he rendered to me in the exercise of his functions. and all the reception staff without forgetting the smile of the restaurant servers at lunch.

P
Review №16

Most competitively priced 4 star hotel in Business Bay.Offers 2 types of Views viz: Canal View and Burj Khalifa View.The hotel is in the upper floors of the building .. probably starting at 25th floor onwardsBetter to have a higher view as the view in the Burj Khalifa side will otherwise be obstructed by the adjacent building.They also have a 3rd kinda room with a view overlooking an under construction building and backside road.The hotel is walking distance from the Business Bay metro station. Friendly staff. Has separate smoking and non smoking floors.Rooms are well equipped with satellite TV, Radio, Queen size beds (single and joined single beds), bath tubs, study tables, table lamps, electric kettle, refrigerator and all the usual stuff that a typical 4 star hotel will give you. Wify works well.Gym, Spa & Swimming Pool are on the 4th floor.Gym is small but good enough and clean, well maintained.Pool is covered .. overlooks Iconic Burj Khalifa on one side and the Canal on the other side. Has a separate small warm water pool for kids.Sun bath area is spacious and spread.Overall a good value for money and a great experience.Classy and Comfortable.Has Bay Avenue near by (200 meters) with good restaurants, kids play area, gardens, shopping outlets, Spinneys & a Pharmacy outlet.One of the best hotels to watch the New Year Fire Works!!But prices might be bit more given the high demand.

Az
Review №17

A New Hotel in the business bay area, 8 mns away from Burj Khalifa and Dubai Mall.Very clean , Affordable, friendly staff , rich breakfast , small pool , a good Gym .Overall a great choice from location to quality

Eg
Review №18

Close to metro. Close to Marriott.Good breakfast. Good value for money

Ya
Review №19

Clean. Best thing is its location

Sh
Review №20

Lovely 4 Star Hotel, good service, great food 👌

An
Review №21

Ahmad on the reception was very supportive and all the staff are very friendly.The hotel is clean and the room service was great.The pool is nice and the gym is not bad.The parking is easy and the location is really great close to everything.

GO
Review №22

Really clean hotel and friendly staff....

Ca
Review №23

I recommend you to hire more friendly receptionist!!!!But room is ok...

Je
Review №24

I write my review on Google too, because on booking com management doesnt seem to bother. First of all, the receptionist staff is absolutely unfriendly and sometimes even rude. In my 2 weeks stay I only discovered one friendly receptionist. Most of the time A woman is there, her name is Catherine. Yes, Its the same receptionist that is mentioned in negative reviews many times. After my second night I got a call at 9am. Receptionist called me that I get downgraded. Yes you read right. I had to pack and change to the smallest room they had with 2 beds that were 90cm. So I packed and before I went to lunch I went down and said I‘m ready to change room. She said: I didn’t prepare it yet! Come back at 2pm! I came back at 2pm and she told to me from distance and with a very rude hand gesture: Go back to your room somebody will come!! Furthermore I asked for a quiet room and they gave me a room next to the elevator! I could hear every Ping noise from elevator. That’s their definition of a quiet room I guess. One night until 2 am there were kids running around in the hallway, shouting, screaming, playing hide and seek and fetch. I called 3 times to report. On my second call the receptionist hang up on me.. No excuse nothing! Another night 1 guest tried to get into our room at 1am in the morning. Trying the room card multiple times, knocking our door.. After I opened the door she looked at me and said sorry. She didn’t even wear a mask. The day before check-out I went to reception to ask for late checkout. She (yes the same lady) said: come back and ask at 8pm. I came back and she goes: MMMAAAAMM You have to ask in the morning, we don‘t know! (Next day a nice guy named sidh took phone and he was very friendly and gave me a late check-out) After some days a concierge (Pakistani) discovered that I went on walks alone in the night. So he gave me his number and wanted to go on walks with me after his shifts! That made me feel very uncomfortable!I thought after writing this incident in my review Management will get in touch with me asap, but nothing.This in an Arab country!!!! Never has that ever happened to me in any country, that I have to make sure my room is locked from inside while Im in my room, because I feel uncomfortable.

Za
Review №25

Very Good Hotel. nice location and view.

Mi
Review №26

We stayed in this hotel for 2 weeks. There’s a list of problems we faced and people should consider before you book1. The lady at the reception was very very rude and unprofessional, every-time we ask her for help she feels like we are living in her home and displayed unmotivated gesture.2. They changed the room without consent. We got an upgrade and On the second day they called and said your upgrade is only for 2 days and moved us to another room; they should’ve told while we check-in3. There’s too much smoking smell and noise and no one cares about it.I wish whoever reading this review a happy stay. The place and staff are unprofessional and I’d never recommend and never book this hotel. Thank you for the awful memories.

Ra
Review №27

Good location to walk in Business Bay area, easy access to public transport. Staff is professional and friendly. Rooms are clean and big. Im a regular and have been receiving upgrades which is nice.

Ch
Review №28

Excellent service and staff, really helpful and the location is perfect!Ive stayed here for 5 weeks and had a great time!Rooms are cleaned very well every day by Prince, he really stands out in service delivery and making guests feel home and welcome.Breakfast has lots of choice and the gym and pool are really good!Would definitely come back here and highly recommend this hotel compare to other hotels in Dubai!

Ab
Review №29

Great hotel, clean and comfortable. Ahmad on the reception is an outstanding staff. Recommended

Al
Review №30

Great place to stay. Very nice rooms. Cheap.

Dr
Review №31

Worst place ever!!!! Never ever go there. Horrible stay, stale food, irresponsible staff!!! Nothing good to talk about.

Mu
Review №32

One of the best in Dubai, if you want the Burj Khalifa view. The staff is friendly and helpful and their breakfast buffet is over the top quality. Had an amazing experience staying there

Me
Review №33

Average rooms, good cleanup service, cheap and good place to spend long periods of time since the quality is good for the price

ko
Review №34

You need to have a feel of the place. Dubai is a nice place so just try

El
Review №35

Very bad service. Staff not friendly nor supportive. Guests not allowed eventough I booked a room for 2. Food delivery are not delivered to your room

H.
Review №36

My stay at Park Regis was comfortableI recommend this hotel if you want something nice near to business Bay & near to Meydan area, Burj KhalifaMy experience from check-in check out was not that nice when I arrived at the hotel I showed them the confirmation I booked it 45 min before coming to the hotel is showed confirmation still they didn’t receive it and they asked me how did I do the booking as the hotel is fully booked!!5 MIN later they told me you’re room is ready!!Hotel in a nice area there is too many parking underground breakfast was nice 👍room was comfortable clean windows are cleanprice of the hotel is nice it depends on your deal which you findthere is construction 🚧 happening nearby but no soundthere is a spa & shaded poolthere is hair cut style for girls Im not sure if its for man tooCheck-In/out exp. ⭐⭐Pool 🏊‍♀️ ⭐⭐breakfast 🍴 ⭐️⭐⭐⭐Room ⭐⭐⭐⭐️prices 💲💲clean 🧹 🧹🧹🧹🧹🧹🌟 Stars From ⭐⭐⭐⭐⭐💰 Prices 💲💲 💲☆ Didnt Try ☆

Ra
Review №37

Perfect, clean, amazing staff,The location is superb and the hotel.is very calm

Ol
Review №38

There are no Covid-19 procedures in this hotel.Nothing is sanitized, I have no guarantee that this room was sanitized because there was no seal on the door what is the standard nowadays.There is no information on the toilet and shower cubicle that they have been cleaned.The room was not cleaned well. There is a dirty armchair.I was given a room on a non-smoking floor. The room smells very badly of mix of cigarettes and air freshener. I mentioned it at the beginning when Ive just entered the room but there was no reaction.After a night in this room, I feel like I spent the whole night in a smoking pub, I am feeling sick of this smell, my clothes are stinking now.There is no 🚭 information in the room! There is only one sign in the corridor stating that this is a non-smoking floor, absolutely no sign inside the room.When I reported these issues, they sent me a friendly house keeping guy with an air freshener! It wont change the problems cause the air freshener cant sanitize the room, its only mask the bad smell for a moment.Upd:After the second intervention Ive got a new clean room without cigarette smell. Much better but still theres no 🚭 info.

MO
Review №39

It has its own magic which no any place has it.

ch
Review №40

Very bad.Fell asleep in the middle of the night, someone into my room, the final answer is to give the guests going in the wrong room.Wrong ? why they can open the door of my room ?And they Are not allowed to take friend into yourself room. I take a friend to my room, by the staff knocked at the door again and again, tell me ,i must take my friend leave my room

su
Review №41

Super place I love the room and beautiful view no doubt. I had a amazing stay. Very helpful staff specially Mary rose receptionist a special thanks to her.

Ni
Review №42

Fantastic hotel.. So spacious and comfy... Must visit

mo
Review №43

Very clean .. so organized and the service was really perfect .. the pool is so cool and the best thing is that it has an underground parking .. and there is a guy called ahmed in the reception .. this guy will definitely make u happy every time u call him

Kh
Review №44

Hotel staff is lovely but the guy at the entrance/exit of the parking is asking for money from the hotel clients visitor, even if they have the stamped ticket.

M
Review №45

Horrible!!!Airconditioning is not working two days in a row. Its hot as hell at this time. The front desk keeps lying that it will be fixed same day. They dont want to refund.Ahmed from front desk is rude.Bad customer service.

wa
Review №46

Good location, clean, and affordable

Ta
Review №47

Wonderful location and friendly staff

Mo
Review №48

So, my booking through Agoda supplied by Destinations of the world (DOTW)was made for park regis jumeirah hotel and was routed after payment page to park regis business bay. Immediately after booking I tried to cancel it but unfortunately online was not possible.Firstly,I reached out to agoda who then advices to check with Park regis directly to cancel. So,I did and I called the reception at around 11 some filipino receptionist answered and transferred to night auditor who claimed to be in charge in managers absence. Also, couldnt help with anything after a 20minute long conversation. He mentioned that reservation manager - Ali Rihan will be coming in at 9am the next day and he is the one to help and take a decision. So I waited the next day.So I called now from 9-10am , cathlyn from reception also said no one could help me without the reservation manager and he was unable to be reached. Finally I get connected with Rose at 11am from reservation and she says the same story of manager unavailability and rudely ended the conversation with a note that my booking is not refundable. So it is 12 noon and I have left with no choice but to wait for almost 24hours(and counting) just to get my booking cancelled.So I wrote an email to the FOM, the General Manager, Ali Rihan and Mohamed Feyez Farahat and with no assistance offered from the team at all until now. Really its being a frustrating experience with the whole team without a single person being of help. I HAVE NOT CHECKED IN NOR HAVE BEEN CALLED BACK OR ANY RESPONSE given by the team to help resolve the issue . My AED 1,323.31 has been deducted for a 8 day stay and has been stuck until NOW!!!

ba
Review №49

Nice place to stay

Al
Review №50

Simply awesome. Clean, comfortable, and lovely people. Stayed 3 weeks and enjoyed every day spent.

Me
Review №51

Friendly staff especially Sidahmed was very friendly with genuine smile and helpful,we were couples and we would like to say keep it up,well done Park Regis Business bay Team,we will come back to our second home definitely!Bravo 👏

Pr
Review №52

New hotel for us with clean rooms.Need to try more to check them food and hotel quality

Ad
Review №53

Helo can you inform me since with year ur hotel has become operational .

Ca
Review №54

Great hospitality! And the room was clean. I had the studio apartment and the bed ess very comfy. Gym and pool is not that great tho but overall it was a nice staying.

al
Review №55

I couldnt be more satisfied with my stay at Park Regis Business Bay, I especially want to thank Sidahmed who was always attentive to my needs! Thank you very much Sidahmed for all your attention, for me you are the star employee of this hotel!

Ca
Review №56

Very good, , the waiter and waitress was all the time very attentive to our requirements The price for the food is very good

Ja
Review №57

Good afternoon. Would like share my great experience with Park Regis hotel. Specially for Kamal at the reception. He is very professional and very welcoming. At this difficult time of covid19 it’s very lucky to have employees like Kamal. I highly appreciate his very welcoming service and being very professional. The room was very clean and great view. Thank you for the best experience. I recommend this hotel for everyone.

Mi
Review №58

Charges 10dhs for ice thats not even full.

Ha
Review №59

The hotel staff is super friendly and accomodations are amazing... Its located in the heart of Dubai with access to transit, restaurants and more

Ca
Review №60

No breakfast into the room and long unanswered calls to the room service restaurant and no tissue in the living room windows very dirty for burj khalifa view

TA
Review №61

I visited just beautiful place i dont know what name it is

Al
Review №62

Awesome place with comfort and luxury

An
Review №63

Amazing experience till now, booked for long stay. Mr. Sharif is amazing person who helped me with booking in just 10 minutes after meeting. Staff is very professional. 2609 unit has the best view.

Eh
Review №64

The room service left my room open for a whole day

am
Review №65

We booked the room for 4 adults via Agoda and upon arrival Hotel staff was like its only for 2 pple and if there is any concerns you can talk to Agoda, zero assistance and support

Sa
Review №66

Absolutely appalled at Park Regis Business Bay hospitality, I have worked in the hospitality industry and know that customer is king!To begin with I booked a deluxe room and when coming to check in, I was lied and given a standard room. After asking to get accommodated in a deluxe room for what I paid, i was told there wasnt any availability and was rather asked to settle down for a room with queen beds which isnt what I paid for. They did not even compensate by giving a reduced price for the standard room of the different we paid neither did they offer something simple like breakfast. The managers Kamal and his boss just wasted our time of 1.5 hour going over the same thing again and again and im so angry with the levels of unprofessionalism in a thriving place like Dubai. Please do not book here the management is absolutely a bunch of unprofessionals and super unacceptable and will be an absolute waste of your time! And the end I have left the property at 9/45pm and booked another property

Vr
Review №67

Horrible experience altogether, bad service, a complete lack of response from the reception and staff. Bad and frankly disgusting housekeeping, one of the dirtiest hotels Ive been in, after visiting 36 countries. There were 3 false alarms in one night, one of which forced us to egress the building via stairs from the 30th floor in a panic. We were then informed on the ground floor that it was simply a false. The staff was completely in-compassionate and apathetic and escorted us back to our rooms with no apology or compensation. Obviously it lacks any real level of luxury but thats a compromise everyone must make at lower prices. The lack of service, and the blatant lie of 24/7 room service which in reality closes at 11 and delivers your food an hour after your order however, are unacceptable.

Mo
Review №68

A good boutique hotel within the Budget.

Yo
Review №69

Unprofessional hotel staff, they lost our items and when speaking to the manager he didn’t take responsibility for the act. This hotel staff care nothing about their customers and don’t know how to run a hotel. 0 stars

Za
Review №70

Its not been one of my best experiences. Ive been living there for a month and they have not been able to fix the bathroom light. It always stay on. Air conditioning broke for one full night. The breakfast is not good and had it removed from my room payment. The staff shows hospitality, nonetheless.

Aa
Review №71

Nice Place with Hotel and Office in same place

Dh
Review №72

Terrible experienceWifi never workedAir conditioner hardly workedCould not find my deposit at the time of check out and made me wait for hoursNever stay in this property

An
Review №73

I like this hotel. Very friendly staff!

Ud
Review №74

Very good

Sa
Review №75

The best place and the best rates.

Sh
Review №76

Not bad.

SH
Review №77

My stay in this hotel is for 14 days and the room service of this hotel is very poor, pathetic it is actually. Staff is not friendly at all. Don’t ever make your stay in this hotel while your visit to dubai.

Mo
Review №78

Excellent service and staff, really helful and the location is so good!

Sa
Review №79

Zero serviceVery rude staff ,no room service ,zero quality breakfastSuggest you to please not book this hotel .This is the worst hotel in dubai

AL
Review №80

Its very nice hotel and the very close to Burj khalifa and the staff Very friendly

Mu
Review №81

Ideal location for business and leisure

ja
Review №82

Nice and clean hotel near by dubai canal

Al
Review №83

New and clean hotel. Location is a bit weird, and some of the amenities in the hotel are unavailable at time of review. There is no cafe or bar open in the building. The parking situation is valet in the day, but self park at night. You would have to call ahead and book a taxi at this location. The gym is open, but required security guards to unlock, and the machines are not working.

Ju
Review №84

Hotel staff are the best! Very accommodating and rooms are wonderful!

Om
Review №85

Horrible experience. The manager was not only rude and unhelpful, but he left us waiting for 10 minutes to go take a personal phone call. They would not accept a second guest because they claimed there was no ‘valid ID’ even when provided with a valid UAE drivers license, an old expired ID, and a passport copy. Complete lack of respect and empathy coupled with useless, minimal staff makes this hotel one of the worst hotels I’ve ever had the displeasure of visiting. Definitely will not be coming back, definitely would not recommend. Its embarrassingly low quality even for its price.

an
Review №86

It was good and comfortable

St
Review №87

It’s extremely bad customer service, we paid all the money, because my friend didn’t have the ID,they refused us to stay in hotel, refused us to cancel this order, refused us to change the order date, they just charged the money, even we didn’t check in.

wo
Review №88

The best ever my home in Dubai

Yo
Review №89

Lovely hotel with charming ambiance. Stayed there for a pleasant 3 nights. Staff were polite and very helpful. Will come back.

Ha
Review №90

Good location and quiet but very slow reception

sa
Review №91

The view from prak Regis 28th floorBeautifully located, great staff

Sa
Review №92

One of the worst experiences i had in hotels. Group of liars who cancelled my reservation without getting back to me despite i confirmed that i will have long stay. Since i am a doctor, they created a fake story about availability of the rooms to get me out of the hotel.All the respect to the hotels where physicians can stay Safely during this difficult time and Shame on you

Mo
Review №93

Very Nice and affordable hotel and freindly staff

Na
Review №94

Amazig hotel special if you meet Mr sherif sales manager realy helpfull and give us all informations we need with very nice way i recomend if any one want go this hotel ask about Sherif, many thanks Sherif u make our stay amazing

Vi
Review №95

Best Hotel around...

Ey
Review №96

Mr. Ali, you’ve been a great help to me. Thank you and the team for your great hospitality 🙏🏻

Ai
Review №97

Excellent place

Ni
Review №98

Good location & Awesome view

iJ
Review №99

Lovely hotel, great location, wonderful staff, every thing is new, fresh fruits & salad 🤗 thanks for taking care of all details..

As
Review №100

Friendly, cooperative staff. Clean, pleasant ambience. Good stay.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.parkregisbusinessbay.com/
  • Phone:+971 4 574 2100

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