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ORCHID HOTEL
Dubai, United Arab Emirates
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ORCHID HOTEL

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Na
Review №1

The food was not at all good, however, the rooms were better but the TV only had domestic channels.It was not a bad experience but not even as good as I expected

ke
Review №2

Never booked to this horrible hotel. Receptionist is not making any sense adding a guest that you already paid online they will asked for another payment. Very hassle and bad experience to have never ever booked!!

J
Review №3

Poor service. If only we could rate it 0 we would. The receptionist assigned during our stay is very rude and just wanted to fraud guest to pay extra. There are no toiletries, toilet is clogged, AC is broken, it smelled bad. Hotel stay is cheap but not worth it. Will definitely NOT coming back.

Tr
Review №4

Very nice hotel located in deira near clock tower. Good food good staff.

da
Review №5

They are cheaters, never book this hotel or use any of their services. Their staff steal money from wallet and when I spoke with the manager he said you go out now otherwise ambulance will come to pick you. It was well planned drama they all played together. I literally cried there and beg them to give back as I didn’t have anything left on pocket. None of them shown mercy and they were laughing while I was going out. Met the manager at the reception and he was easily saying no point in calling police as you don’t have any proof. Don’t take a chance 🙏🏻

Mo
Review №6

The hotel rates are very cheap and quality of service is better. Everyone is co-operative and friendly nature staff good place to stay in Deira.

sh
Review №7

Its hospitable, caring, conducive. Nice attendants with smiles .with nice prices

Th
Review №8

One of the good hotel is well where you can enjoy evening party.whenever I am passing through Dubai on a business trip or any vacational trip I am staying at this property.Rooms are quite big and clean also they are are maintaining very good safety standard as well as in covid-19 pandemic they are well maintained with hygiene standards as well.I am impressed by this lovely property and hospitality ❤️

Ab
Review №9

Great property and decent staff to stay with.OMG lady named Farzana on reception is a gem of customer service. She was alone and still managed everything like a super robot.

sm
Review №10

We were happy. Good services

Fa
Review №11

Its is the best budget hotel in heart of Dubai.. easy access to the metro and local markets for shopping.

Re
Review №12

Good for the price.

Sh
Review №13

Neat and clean Hotel, near to Al Rigga Metro station with affordable price.Staff is user friendly, interior also good

Sh
Review №14

Delivery good👌

Je
Review №15

It was a very bad hotel they are charging us 400 for the stain of the bed sheet which is removable and they are holding the id and refuse to give because u must to pay. Very bad hotel bad service wont comeback again please who ever will stay in this hotel be careful better not use there bed if u dont like to extra. I hope this hotel will improve there service.

Ar
Review №16

Not good to plan your vacation strongly not recommended this hotel,hotel receptionist is very rude with visiter and guest , they show lots of rules and regulation if you complain , your friend can’t enter in in ur room hotel manager said , need to give extra charge if you want your friend or relative need to meet you for some time , make sure before booking this hotel

Sh
Review №17

Bad experience.. no housekeeping at rooms.. u have to ask housekeeping guys to clean the room and its very delayed.. worst breakfast.. find any other hotel nearby to stay.. staff is non cooperative.No one cares there..

Hi
Review №18

Good experience there and cool place and staff also good

Mo
Review №19

Food very expensive and with out taste.Restaurant dont know what they sale.

IB
Review №20

Convenient location but services are disappointing, specially breakfast

Ra
Review №21

Very good service 👍🙏

li
Review №22

Budget type hotel, prefferd especially for Asian nationals

Aj
Review №23

Just average.

Mo
Review №24

Nice

mu
Review №25

Good

Na
Review №26

Bad experience

G
Review №27

The only positive thing about the hotel is that its near to AL Rigga metro. The staff was forgetting things every time. Not cleaning on time and the equipments used seem to be too old. I had a dryer that took more than 30 minutes to dry my hair. And there is a loud music every night so forget rest till late night. The TV wont work, never. No toiletries in the bathroom. No tea or coffee kettle. I had to follow the staff if I had to get something done. And we heard from the local people that 4 night clubs were running in this hotel. And not good for single ladies to roam around. Even if I discard the roumurs, the place has not proven to be good customer service provider. The price is cheaper so people prefer this hotel for stay.

as
Review №28

This is one of the best hotel. I stay for night. Good staff. Room service is very nice. All facilities. And good behaviour staff. Stay and enjoy with orchid hotel

su
Review №29

Im giving 1 star for this hotel because of house cleaning staff or else zero for them

ph
Review №30

This hotel is very good .I stay there may times in 5 years.They renew the restaurant and lobby.And I think as well some rooms.Staff very friendly .Near metro station less that 5 mn walk.Just make sure you get a room in up floors.Because the night club is open until 3 am.....I will definitely be go back again

Za
Review №31

Food is good. Not right for families. Rooms smell of smoke.

Az
Review №32

Good hotel with low price. But room service is too slow. When we asked for water they took 3 hrs but did not provide untill we called them again at 1 AM

Am
Review №33

I hate this hotel.It is good for Indian and Pakistanis people. Because of their culture.Always hotel smells Oud and it is good for Indian and Pakistanis peoples culture. I guess if you are not a Indian or Pakistan people, dont go to this hotel.The hotel has a club but for Indian and Pakistanis, I guess you can understand what I talking about. Thanks for like my review.

Qa
Review №34

The toilet accessories like dental and shaving kit were not available.Comode drainage was not proper.Breakfast menu was very disappointing...All in comparason with other 3 star hotels.Premesis was very neat and clean and services were good.Employees were very cooperative...

Tr
Review №35

Very nice and accommodating people.One of the Filipino receptionist helped me with the booking. 😊 Will come back again

De
Review №36

The level of customer service is wanting as the front office was not really helpful. In the case of queries, they took too long to respond to queries made through phone calls from my room, I had to call back thrice! In one case, one friend forgot her shopping in an RTA cab that dropped her right at the front of the hotel. The staff couldnt help citing that their CCTV wasnt working and we had to follow it up by ourselves with no assistance from them. The stay was definitely not worth it.

J.
Review №37

Good.service friendly staff.Budget hotel.Convenient Spa massage Service. Near AlRiqqa Metro Station 5 minutes walk.Delicious varieties of food in the restaurant.However the bathrooms are substandard and needs improvement.Remember if you book online they will charge 100 to 200 AED extra depending on how much is your stay while paying the amount shown on line at the property.So it is better not to book online and just go and find the room and negotiate. If no room nothing to worry you can go few meters to find another hotel.Another problem in some rooms is that the AC temperature can be controlled and I have to switch off the main power line to get rid of very cold temperature.No refrigerators in the rooms.No electric tea maker provided. Hair dryers are there in the bathrooms .Room Service is good and good staff to maintain cleanliness.Breakfast Timings end at 10 am which may not be convenient for some people coming at 10.30 am. So hurry up and better do it at 9am or you may loose 30 AED as price of breakfast for being late.

Sa
Review №38

Nice 👍 Hotel...

Ar
Review №39

So old and dirty.There is no tea bag or electric kettle in rooms. There is not even refrigrator in rooms!Also problem with safe box and it dosent work.Whenever you want to take shower its so cold.The breakfast is not good too.Downstars are too niosy because of club so if you are not still convinced, take rooms at top floor.

Gu
Review №40

Nice Hospitality

Ka
Review №41

My experience was really great in the hotel. I just didnt like the smell of the room freshner. But the breakfast is really good.

Th
Review №42

Awsome service

Am
Review №43

Worst hotel of all. Rude personals. Bad receptionist. Bad food. Dirty rest rooms.Our room had no refrigerator and it took 20min to bring one. We asked for ice and they charged us 11AEDs!!! The pool was closed. The only good thing was the easy access to central of dubai and metro and bus

sh
Review №44

Good quality 3 star hotel near deira clock tower

Sa
Review №45

Good Service 👍

Pa
Review №46

The hotel room is clean but even the Mon smoking room has the strong mell of cigarettes,for people who prefer English TV, forget it as the hotel does not offer that service,only Indian and Arabic,the staff are friendly and helpful,area is great and safe in a local neighborhood with supermarkets close by

Si
Review №47

They provide good facilities in this hotel

Ab
Review №48

Lovely

Vi
Review №49

Nice hotel near AL Rigga Metro Station. It is also near by Dubai Airport. Local Indian food is available near AL Rigga.

vi
Review №50

Hi, Enjoyed staying here, its ideal for youngsters or couples, do not advise for children with family. Music blasting away very loud in the night impossible to sleep.Mathew who lookafter 3rd floor is a brilliant-brilliant worker very respectful worker, and well educated as well he deserves more.

Va
Review №51

Overall things are ok but there are no proper facilities as a 3 star hotel.

Ri
Review №52

Very good

Je
Review №53

Good service, clean room, good food

EV
Review №54

Nice bedding but small bath and small space.

DE
Review №55

Breakfast is really good with India tea was advantage for us a decent three star hotel with rooftop swimming pool sauna and steem bath facility availab at roof top , night clubs facility available in the hotel walking distance from city centre mall and lot of shopping at the Riga road and Rigga Metro Station which is close by. Over all value for money

sh
Review №56

Very worst experience. Even no water, refrigerator inside room. Bad smelly room. Required master key to open room every time. Washroom flush not working. Given 1 card key for room instead of 2 but that 1 also not working.Left room same day and move another hotel.

De
Review №57

Very nice hotel but the food cost in menu will be different that they will give in bill

Rh
Review №58

We are very disappointed when we reach in the reception along way from abudhabi they will say our booking is canceled yes u send an email but u have to call us and update thats why we leave our mobile no.we are not checking our email time to time suddenly in a few hours u will cancelled our booking we choose your hotel in a thousand hotel here in dubai to spend our holliday for 2 nights we didnt expect this from u i also send an email to u to update what time we are coming we also call to rolando a receptionist guy to confirm that we are coming that time he said no problem he is in the reception until 8pm..i cannot accept and i cannot recommend this kind of behavior or policy and even the receptionist staff or Manager(other nationality)just staring at us .

Su
Review №59

Love it.

ut
Review №60

Not good hospitality.

Ma
Review №61

Theres quiet bar to have few pints and catch up with friends! The staff are friendly and the food and beverages are reasonably priced!

qu
Review №62

I have stayed 7 days for holiday tour in Hotel Orchid Vue , Dubai. The hotel is not 4( four) star standard as claimed. The standard twin bed rooms are not as big as shown in the website.Room carpet is not at all clean & old. Bathroom is so small. We have availed morning breakfast, which are mainly Indian foods.It is mainly Indian hotel, so that foods are Indian. There are flies in the restaurant.Room service is good.The bellboys Mr. Prakash & Narayan are co-operative. Staffs are good.Before staying at this hotel don`t rely on the website view of the hotel.

Mo
Review №63

Good

hi
Review №64

It is small and clean . The staff are so kind

Ar
Review №65

Nice hotel with WiFi and a roof-top swimming pool.

Ah
Review №66

Vary bad staff vary bad behavior for them they dont have any experience about guest sutsfaction or at least costumer care specially the reception staff theres one guy his name is (Roland) if Im not wrong he have vary bad attitude and he talking I very bad way and carless when he talking to me I feel my self I coming to sleep in the road not in a hotel I was going there weekly but Ill not go there anymore really it was bad experience.And also the cutlery from the room service it was very dirty

Po
Review №67

Room was fine, location was fine but i have one complaint. Food mentioned in menu was not available specially veg.. we stayed 4 days and each time we called to order food it wasnt available except veg sandwich. Plus the price they mentioned in menu was higher which they confirmed on called mentioning that price has changed but that wasnt updated.

Ar
Review №68

It was amazing staying in orchid hotel Dubai. Its really amazing.

ma
Review №69

The rooms are dirt, no amenities. The receptionists are racists. Cant recommend this hotel for family. Roaches was found in The toilet. The towels are old and worn our. I had a very bad experience at this property.

Mi
Review №70

Good location in Diera but expensive its 2 star hotel.

pa
Review №71

Good Experience. You can stay as long as you want

Aj
Review №72

Relaxation

AI
Review №73

Love it also good price nice staff there

Im
Review №74

Nyc

ro
Review №75

We are booked tonight 6th December 2017 at room 202. First impression was so disappointed due to when we entered to our room it was too smelly, then we have to request for a refrigerator as its not in the room and also no kettle as well as complimentary water, coffee sachets and tea bags. Which we have to ask many times and they bringing it one by one. Also they clearly mentioned that their room are soundproof but its not true as the music from the club on the groundfloor can be heard loudly. Also staff from the recieving area including the reception all lazy and no proper coordination as we ordered food outside and they not allowed the delivery person to bring our order to our room, they took it and they mentioned to the delivery guy they will bring it to our room, the delivery guy called us immediately to inform us that the food we ordered been given to the staff person at the main entrance 30 mins been past nobody bringing our food to our room so we called to the reception and check with them our food delivery but they had given us answer that there is no food for us then again we called the delivery guy to check again where is our food then he mentioned he had given it to the doorman, after that we decided to goes down and look for our food delivery, we found out that our food was just kept somewhere and the person ( office boy ) they requested to bring the food to our room didnt do it.This Orchid Hotel here in Al Rigga is not recomendable for a stay.

Ch
Review №76

It wasnt a great place to stay with your family, the twin beds are like bunk beds. The toilet is outdated, towels are worn out, no complimentary tea in the room. The security staffs are professional.

Na
Review №77

I stayed one night there room is very clean and quiet staff was frndliy and food is really delicious

Fa
Review №78

Verygood hotel for families having a good coffee shop mouth watering Indian food nigth club marhaba at lobby level mind blowing performance you enjoy your evening

Re
Review №79

This is a budget hotel. Its good value for money. No major issues. Easy walking distance to metro station

Sr
Review №80

This hotel posses everything that a three star hotel posses.. the staffs are very friendly and foods are delicious..

Ra
Review №81

Great service and neat Hotel

Ro
Review №82

A place wort visiting

Sa
Review №83

Its a very nice location and the staff is very friendly

Fo
Review №84

Good Location friendly staff and Good Care

JA
Review №85

Nice hotel. Clean and nice staff.

Ad
Review №86

The worst experience i have ever had by booking this hotel. The way i was greeted at first was unpleasant, girl at the reception was so frustrated by the work load and in reply she was dealing with the guest that she has been doing some kind of favour to the person who booked the room by paying their listed rates. The room which was given was totally different with the one showed for viewing, i checked the satelite channels and found some of them of my liking but on the contarary, the room which was given no such channels were there or results were so bad as compared to the one i checked before checking in.!! I would have given them 0 stars if there would ne that option. Not recommended at all. You can find better hotels under the same budget with staff having more courtesy and manner..!!

A
Review №87

Good servise keep goin

Ma
Review №88

Nice facilities and all staffs good behaves...

Ar
Review №89

Interior is tacky and like some of the bars in the area, the barman hawk over you pushing you to buy another drink before youve even finished. Business must be tough if you doing that to expats. Sort it out.

Mu
Review №90

Nice to stay if you are having frends vitisting

Vi
Review №91

Good value for money, staff are very cordial and helpful.

Ya
Review №92

All OK! Rooms are clean and lobby is bit busy as expected in this part of Dubai. Guys at reception were quite helpful.

al
Review №93

Good

Ki
Review №94

One of the best place to live in the heart of Dubai.

Ya
Review №95

Poor service.

Bh
Review №96

Extremely helpful staff. Only problem is the hotel flush doesnt work

Sh
Review №97

They chane room rates more often

Sa
Review №98

Very nice hotel, specially for couples

Ab
Review №99

The hotel was cozy place to stay, and it was cheap. It was also close to metro.

PT
Review №100

Pickup Rental Dubai

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100 Photos
100 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 295 6999

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