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City Avenue Hotel
Dubai, United Arab Emirates
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City Avenue Hotel

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Da
Review №1

I stayed there for 4 nights. Good value for money. Nice location. Next to lulu and many nearby restaurants. Regular cleaning and all. I liked my stay here. Recommended

Mh
Review №2

The filipina receptionist is so rude, giving wrong information, and continuing to argue to the customer instead of giving sololution for her fault. This kind of attitude of receptionist should go back for customers service excellency training ... We lost our appetite for a breakfast.Since our check-in this lady keeping to wait the customer long time and not focused to the right details. Receptionist should be hospitable in all nationalities. Yesterday she also answer badly way to the African guy who is just asking if there is any available rooms the lady answer them in a badly way. This kind of receptionist will not be an assets of the company. Very bad experience 😞😞😞

Ah
Review №3

Enjoyable placeCity Avenue Hotel 3*Free Wi-FiValet parking24-hour receptionExpress check-in/ -outFitness centreView all +LocationBur Dubai Abra Dock  — 2.8 kmAl Fahidi Historical Neighbourhood  — 3.2 kmJuma Al Majid Heritage and Culture Center  — 1.4 kmKiyzo  — 1.4 kmDeira Clocktower  — 1.6 kmCity Avenue Hotel Dubai, located 3.8 km from Sheikh Saeed al-Maktoums House, offers guests free self-parking, free parking and complimentary private parking. Situated in Deira district, the venue is set 7 km from the 149m-high World Trade Centre.This accommodation is positioned in the very heart of Dubai. The city centre is close by, about 20 minutes walk away. Al Ghurair Center is also a short drive away.The property provides 156 rooms with smoke detectors, television with satellite channels and climate control. Certain units feature views of the garden. An electric kettle and coffeemaker are available upon request.You can have a continental breakfast before going out to explore the area. Guests can also enjoy American specialities at Harrys Bar & Restaurant restaurant. Salah Al Din underground station is situated 550 metres away. Optimal for family stays City Avenue Hotel offers childrens menu and a special menu for travellers with.

Gr
Review №4

Im currently staying at this hotel, and I will remain for a couple more days. Great experience and friendly staff! Highly recommended

ra
Review №5

Great Ambience, easily accessible to major places, local restaurants and supermarkets available nearby, excellent from office support(Santosh)and great job by housekeeping team(Mark)Kudos to entire team...Great work

KI
Review №6

Very bad experience we suggest dont book this hotel to all Indians 3rd class service

Mi
Review №7

Very nice stay. Nice room and nice staff especially Leonila from the reception. Kudos to City Avenue

Am
Review №8

The worst hotel i have been to ever!! Trust me i have seen bad hotels but this one outdid them. First time ever i saw cockroach in the room. The manager was so rude to the receptionist for just doing her job and yelling at her in front of the customers. Moreover the bathroom was disgusting. Carpet had stains,the room had hair!!!! Not clean at all. And if you pay by card extra charges, didnt know that. No toiletries. No bathroom slippers. Everything chargeable. It was a very bad experience. Wouldnt recommend at all. You can pay am extra few bucks and stay at aloft dubai which by the way is an awesome hotel

Hu
Review №9

Great hotel very clean and neat ..Hospitality is amazing specially Parveen was great guy very hospitable parson.Accept the one person on reception I dont know his name only I know he is bald he didnt say anything wrong but the way he speak its so rude I dont think he should be in hospitality service ...The one star Im not giving is just because of him the way he spoke.Other the hotel and stuff is amazing I really recommend it..

wa
Review №10

Very very absurd and disgusting approach from the hotel staff.stayed there for a night by mistake!!!!!!! while checking out staff came to me and ask towel is missing 🤬🤬.i mean seriously who will take those used dirty towels and for wat.worst part they charge me AED 100 for the towel.never ever again!

of
Review №11

Its ok .I enjoyed it

Re
Review №12

Amazing Hotal Nice reception people ♥️🇦🇪

Ch
Review №13

The only thing worthy of praise is a snack that I love to eat nearbyThere is a towel in the bathroom, which has not been changed for a month.The public area is very small. When I go to the R floor and sit there, I will be told by the staff that it is not allowed and the reason is not toldActually it disappoints me

Ho
Review №14

Fairly good room.. not so fancy just the right amenities except that i hav to pay for a shaver. No slippers provided (payment required)

Ra
Review №15

Great and affordable hotel! The staff is super friendly and helpful. Srini, Nikita, Diane, and all others whose name I unfortunately forgot are great people. rooms are comfy and spaceous, the breakfast has a nice variation for good price. The shower has a loud noise when you open too much, but it doesnt take away from the overall experience. Its also near supermarkets, pharmacies, restaurants, super convenient overall.

M
Review №16

Me and my partner stayed last December 9 and everything was great for the price. Service is great special thanks to the front desk and bellboy who, sadly, the names I forgot but I would remember them when I see their faces again.Anyhow, the room was fragrant and clean. The hotel still looks new.Two things we got disappointed about was, no parking space for the guests and that we had to park in public parking and pay; and there are no smoking rooms! But the reception was kind enough to give us tips, if you know what Im saying. ;)Nevertheless, we enjoyed our stay. Definitely would recommend this hotel!

Ki
Review №17

We have been coming to this hotel countless times and the high quality of service and attention to details remains. The staffs are exceptionally helpful and cheerful especially Suresh who works at the front desk. The rooms are cozy and comfortable. And loved the fact that its a smoke free hotel.

Mo
Review №18

Good place to stay at. Book it with rezotels.com. Rezotels.com provides great deals for many hotels in Dubai

as
Review №19

Very good hotel one of my friend he stay there really it was so nice.

Bl
Review №20

Im currently staying here and I must say My wife is in love with the cleanliness in this hotel. We plan to stay for a month.

Bo
Review №21

Clean and perfect hotel within everyones budget. Staff are so friendly specially Nina and Karima at the reception.Overall seamless experience recommend this hotel.

Sa
Review №22

One of the best hotel i have ever stayed in dxb.no doubt they know how to make there customers happy. Friendly staff with approchable attitude. Prices are very reasonable and they are following all the SOPs of covid 19 without any fail. One more thing which is very important is about the cleaning of hotel. I did not find any thing tidy everything was very good and clean so my highly recommendation to everyone to book this hotel. Even for food also you willget good variety of food outside the hotel as it is located at the main street of al muteena.

At
Review №23

Unsanitary hotel and very uncomfortable vibe! Would never stay here again in my life! Found bed bugs.

mo
Review №24

Perfect place to stay

Sa
Review №25

Good room service, good helping staff and nice breakfast what else a customer want.

ad
Review №26

Very good location, clean and tidy rooms, highly professional staff, especially Anwar in the Front Office. Enjoyed my stay.....

Ro
Review №27

Highly recommended,clean a room and bathroom especially,reception staff Miss Nikita is good and accomodating...thank you.

Cs
Review №28

If you are scared of bugs or cockroaches DO NOT stay here. I saw to many! Thank god I didn’t wake up and find one on me or reception would have heard from me!

JO
Review №29

The place is good and people attended to visitors courteously. The atmosphere is very welcoming.

Ka
Review №30

Very Nice Hotel, i liked rooms and customer friendly.

Li
Review №31

Stopped here for 3 nights Perfect stay! I had a great, spacious room. Quality room, great breakfast, wonderful Service with a smile! Upward bound group Great StaffBeautiful interior, light music, an excellent cuisine, multiplied by very good service, create excellent conditions for a pleasant and comfortable rest.Thank you very much!Really enjoyed!

Ay
Review №32

Good place and good staff

Ga
Review №33

Very Uniquely Designed Place.In the midst of many restaurants.but no direct access to the road on front.

Mo
Review №34

Its very good but the tv no more Chanels

Ad
Review №35

City Avenue hotel is a place to stay. The hotel staffs are courteous, professional and welcoming. The rooms are good also and clean. The location is not rough. Its nearest metro station is Salah Aldin

So
Review №36

Family oriented hotel.... Safe.. And... Secure.......

Al
Review №37

Excellent hotel for staying, Special thanks to Mr. Suhas and front office team, Housekeeping was rocking and good cleanliness rooms, food and beverage Manager was taking big responsibility in this vivid time, and the team was superb, I really like this hotel and i suggest this hotel to my friends. Once again Thankyou for the good service

-
Review №38

Me and my gf went on holiday to dubai for one night. I arrived at the hotel around 12:15 pm and both of us were satisfied over there. i spent 50 dollars, the rooms were lovely, very clean but there were not bathrobe and slipper. there.the other facilities are fine.There was a nepali restaurant nearby . my girlfriend ordered food the food was good .definitely look forward to coming there again soon.

Ol
Review №39

Rooms are clean, and it was amazing.

At
Review №40

Me & my Husband stayed here for 9 days & it was a great stay.The location of the hotel was easily accessible to the sightings & shopping centers. The suites were very well designed to a good standard with well equipped furniture & comfortable stay. The hotel staff was very helpful & generous, Their hospitality towards tourists was too good. Will surely recommend this hotel.... Thank You.

ze
Review №41

It is very pleasant place with a lovely color in the room, ok breakfast buffet (limited one), still you can find not very clean bathrooms or molded walls and loud sound in some rooms.It is cheap option and the staff is very friendly.

sh
Review №42

Nice place but higher price

Ha
Review №43

Staff is the only positive thing. They were helpful and professional.Other than that, its pretty bad. Dirty carpet and you get no rest or good sleep, between South Asians screaming every night and waking me up at 2/3 am and planes flying every 8 minutes. Many technical issues in the room that I had to call maintenance for. Also many light bulbs dont work, light very dim.No privacy as window looks straight into other buildings balcony which were close with people in it. I had to keep the curtains on at all times.The worst is that I found a pubic hair when I first got in the bathroom. Disgusting!

ak
Review №44

Nice hotel with good housekeeping and helpful staff

Ja
Review №45

As a guest, Im so easy to please 😌 Besides that, I can recommend this hotel for its affordability, location & staff. Our stay was only overnight but my husband & I slept like a baby in this hotel 😂. We had a great time & hoping to come back.

Ji
Review №46

Nicely welcomed.Very good check-in experience.Better room sizeNice buffet breakfast.Some times it was crowded with tourists, else its a cool place.Recommended for online booking

Si
Review №47

Excellent service and hospitality.. clean and tidy rooms.. good housekeeping... beautiful balcony view... Wonderful experience ... Just love it

AS
Review №48

Hospitality is not good.

Ed
Review №49

Good Hospitality,services ********👍

Vi
Review №50

Very nice experience ... Friendly staff & nice environment.... Thanks to all

ka
Review №51

Great place clean and neat rooms .Nice location with parking and friendly staffs.

Ki
Review №52

There was an awesome room and facility. No any kind of complain related to hotel.

yo
Review №53

We checked in on the 17th of August 2020 me and my wife. We had a problem in our home so we checked in for 6 days until the 23rd.1- The towels were very dirty we asked for replacements (they have replaced them).2- There was a cockroach in the bed the room service came and confirmed it.3- No sound proofing.4- Not for family.5- We were asked to pay extra when we requested for an indoor slipperthe only good things were1- The people in the reception/room service (specially room service) are really nice even before the cockroach2-Although we they have reimbursed our money in full we had no place to stay in the middle of the night.

Sa
Review №54

My favourite choice

je
Review №55

Excellent service and hospitality.. room is very clean and good housekeeping.. good balcony view.. wonderful experience.. just love it

At
Review №56

Very good service, staff really friendly

Pr
Review №57

Great hotel comfortable house keeping on point always helpful as well as reception

Mo
Review №58

It’s a 3 star hotel. Fairly new just opened about 2 months ago it seems.. But somehow smelled weird inside elevator and when you enter the room. Bathroom floor is not leveled according to drain hole location. Water keeps accumulating on the floor. There is no convex mirror near the sink. Basement Parking entry is from behind the building and the entrance and exit is narrow. Will be difficult for SUVs to turn in.Don’t know about their other facilities since We dint use them. We had breakfast outside. Lot of cheap restaurants nearby for a wholesome breakfast.

Aa
Review №59

Their service isn’t very satisfactory taken the fact that this is a 3-star hotel. I’d rather recommend to take a look at the other hotels in the same pricing range instead of ending up in this place.

as
Review №60

We stayed for two days and it was pleasant. Worth the money u pay

Sh
Review №61

Gorgeous Hotel, Very Friendly Staff. Highly Recommend!and the rest of the hotel staff were lovely and made me feel very welcome. Our room was extremely clean and decorated lovely.Cant wait to come back in the near future!

Ch
Review №62

It was a nice 5 nights stay at the hotel. Good food, clean environment and most especially very friendly and respectful staff. Dianne at the restaurant made my breakfasts lovely. Leonila at the reception was nice too. Thanks to the team.

me
Review №63

Nice service

Ba
Review №64

Hotel and location is excellent the staff at the hotel OMG nightmare I would like to come back but staff Mr Suresh is organ man he dont know how to give respect to customer Im Indian my self but never ever see Man like Mr Suresh behaviour like this is king of Dubai or king of hotel city avenue

Jo
Review №65

Amazing friendly and helpful staff and incredible hotel. The location and surroundings were perfect. Really enjoyed the restaurants. Thank you! Look forward to staying again sometime soon :)

Ka
Review №66

Very polite staff helped us to book everything. We were glad to stay in this hotel and very happy by the end. The food was delicious and the rooms were beautiful.

Di
Review №67

Exceptional. With well trained staff who use their skills naturally. Delicious breakfast options set in a wonderful ambience. And all the amenities you would expect from City Avenue Hotel.

fr
Review №68

There is not much to say about this hotel its just ordinary

Sa
Review №69

I feel so happy

MD
Review №70

Fantastic hotel.

ma
Review №71

Very affordable, very clean room and good service

Sa
Review №72

Absolute perfection with timeless elegance, this place really does have the wow factor. Everything has been designed with incredible symmetry, and the attention to detail is second to none. The food was totally what you’d expect from a star restaurant 👌🏻 Grab and go cafe was exceptional! I look forward to returning here some day ❤️

Ma
Review №73

Horrible customer service. If you dont mind broken appliances and lights and dirty carpets, you might be able able to stay for a night, otherwise go for another option. There are a plenty of better hotels in Deira.

Ma
Review №74

Beautiful and impressive. Outstanding service and delicious food. It was a great experience and would love to go back some day.

As
Review №75

Amazing service and very attentive and friendly staff. Absolutely loved my stay and will be booking in the future too. Would highly recommend. Thank you

Ha
Review №76

Perfect, i was here for 7 days, and everything was good.

Da
Review №77

Good and affordable hotel in a good area. Breakfast didnt have enough options for me but food options were very close. I loved it here.

ni
Review №78

Top

Si
Review №79

Excellent Hotel, good services, glad and nice attention. Rooms all the time clean, good restaurants. Definitely I will back again.

Mu
Review №80

Rooms are nice,clean and quite.Some things were missing like no tooth brush and tooth paste in washroom by the service overall its nice

li
Review №81

Good experience. Good service also

Ma
Review №82

Voice for the elevator is too much noises

Mu
Review №83

Nice clean hotel, staff are very helpful. Room service is quick. Would come again.

Me
Review №84

Fantastic Hotel. Had a wonderful stay with City Avenue Hotel. Staffs are polite and more professional. Brand new hotel and noticed hotel was very busy, even though staffs are very attentive and made my stay more memorable. My special thanks to Hotel GM Mr. Kumar and his team and wish them for more success!

as
Review №85

Nice new hotel smaller in size next to lot of good restaurants and 20 feet from Lulu super market. Staff was mostly friendly, I guy was bit rude. He was of Middle eastern decent and didnt under English much.

No
Review №86

I love this hotel

Ay
Review №87

Very standard hotel only sleeping

Ra
Review №88

Nice Rooms, Good food both veg & nonveg... Restaurant staff very kind to us. I booked 6 rooms for my 12 member group stayed 5 days

MU
Review №89

Since 2015, I stayed few Hotels, this is the first time I checked in this Hotel. Its New Hotel, good Location everywhere is fine. Unfortunately, reception desk and service desk theyre showing partiality and wrong Behaviour with nationality. May be Racism. That too, some Kerala Staffs are behaving and showing their Racism. Otherwise everything is fineMy allegation is some KERALA STAFFS.. SO. DONT EXPECT . SOMETHING...AND SOMETIMES...

Je
Review №90

Perfect 3 star hotel. Great amenities. Great City Avenue team. Break fast should be improved.

Aw
Review №91

Nice hotel to visit

Dr
Review №92

However it is registered under a 3 star category hotel, but I will give a 4 star review to this property.Fresh, extremely clean with a very guest-friendly personal.I arrived too late but they were kind enough to smoothly check me in.Breakfast served in ground floor is not really the most inter-continental as one should expect but cleanliness is spotless.Very affordable for economic travellers who want to be pocket-friendly yet very close to Deira with its absolute tourist attractions.Its 10 minutes walk from the hotel into Abu Baker metro station which potentially takes you all over the city without extra or hidden costs.Rooms are spacious and well equipped with basic supplies which makes your stay enjoyable.Wish you more success and keep up the good work!🙏👍

Na
Review №93

Very nice hotel.

Ha
Review №94

Average budget stay, slightly small room and bathroom..

Ak
Review №95

3 star hotel with assorted services

عب
Review №96

Nice hotel, very new and clean .. room are big, close to Salahudin metro station green line

Ar
Review №97

Excellent location and spacious rooms for a City Avenue hotel. All the staff we encountered were helpful and pleasant and the price was reasonable. Will be staying here again for any future visits!

Co
Review №98

Good affordable hotel

Ri
Review №99

Excellent Stay, good Hotel with large rooms, neat and located in a place where everything is accessible to go around. friendly staff, we stayed here with the group of 45 for 6 days, the entire group members were happy and the breakfast options spread was less, chef was very friendly to extend his support to prepare our own taste of food. Managers Mr. Suhas and Mr. Kiran were very supportive and helpful. Not to miss Mr. Srini for his help and support to all the guest. Overall had a wonderful experience.

Al
Review №100

Clean but very organized and small. Generally not too bad

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100 Comments
4.1 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 234 3333

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