It looks nice butI found cockroaches in the room and the management didnt even try to replace the room for straight two days
Nice and Clean room. Felt safe. Sports bar at ground floor offer varieties of drinks at reasonable Dubai rates. Didnt visit the pool, so no comments. TV remained plugged out when we entered the room and trouble shooting assistance arrived late. House keeping was quicker when we asked for spoon and additional sachets of tea and coffee. Checked in took longer than expected with only us waiting at front office. Checked out was smooth. Had good shower with plenty of warm water available. Parking was free at facilities but in and out were tricky and nightmare. One need to be very cautious, else a possibility of getting struck or damaging your vehicle. At one point of exit, I felt we were struck, thank god we however managed. No good restaurants available near to this facility. No idea if theres any in-house restaurant. In short, a fair and economical hotel recommended for short stays 👌
Frank Review (Check Carefully)If you are planning bachelor (Boys) Trip then this is best hotel in budget with Pool, Spa & Bar facilities.But if you are planning to stay with family/wife or you are couple then don’t ever go for it. Coz it has Spa & Beyond facilities.It has parking facilities but only for Car & not for mini bus/ van or big bus.It has supermarket nearby so it helps in Emergency.Rest all, we enjoyed our stay!Giving 3* Just Because they didn’t provided Bathroom Freshness Kit & We stayed 2nights but they never ever came to clean our rooms.
I would not recommend this place to anyone. The staff was VERY rude. The attitude was very bad. This is not how you should treat your guests. We had to wait for a long time to go to the room even though we made our booking long back. They kept telling they didn’t receive the reservation. The room is okay but untidy washrooms. Location is good. Nothing else about this hotel is good.
The hotel is good with decent rooms yet a little bit small and bathroom is also small.The hotel is clean and staff are very cooperative as I ordered special breakfast and they agreed to do it specifically for me.Hotel is in a very quiet area which is very good and still near Al Rigga street and metro station, also there is a bus station near to the hotel so transportation is not a problem here.
The hotel is a good value for the money, but the reception staff is a bit tough
Simply this hotel suppose to be only 2 stars.Rooms are narrow, bathroom as well, in this price there are mooooooooore better choices.
Me and my friend stayed at this hotel during this Eid Holidays (12 May - 14 May 2 Nights) Their service was very disappointing and worst, Initially we requested slippers but there were no proper response by the team, we called 3 times and then only we got the same.second thing is regarding hot water at bathroom. it was not working only cold water was available. this also we informed them and then only it was rectified.Third, we are staying 2 person in the room but there were only one drinking glass available in the room. we requested extra drinking glass at reception/Room service team. no proper response (they told they will bring, but even several reminder call to them they didint do anything for us)It was so disappointing by these.. on the same day we informed reception staff regarding these issues.. but even their service was not good.. This Hotel is Not recommended..
I supposed to stay with my family 9/nights .I called tht hotel last Friday to check with him if the room connecting .He answer to me so so so bad.I ask him why you tension .he cut the line .I tried to called him again he and answer twice he said dont call again and he cute the line .I am not recommend this hotel to any one . If the start happen in the phone how I will stay in the hotel with my family . What kind of experience I will expect .one more thing if your staff thinking we are staying for free you wrong . remember that without guest your hotel will lose .I hope your management teach the good attitude to the staff
Personally I will not recommend this hotel. The 2 stars are for the room and location. Its nicely situated and the room is Okay. However for the service, its a big zero. No customer service at all. I guess the dont care about giving a good service to their client. When u need to call the houseKeeping or reception its unreachable always. As for the parking, its really in bad shape.
Poor service from receptionist ( Hindi speaking lady)We came with family,Receptionist allowing family room near to bachelor group, it really unfair and feel lot of disturbances and noisy.Room and services;Toilet too small and not clean properlyNo lighting in roomPlug in chargers not workingCleaning staff;Not professional, one of the kerala staff he repeatedly 4 to 5 times press calling bell for cleaning and his way of behave not good.I never recommend this hotel to any one even you get free of cost .
I was staying in 512 . Awesome staff. Near metro and market. And special thanks to Joy sir he really took care of us in breakfast. Thanks to him . I will sure come back again .
Hotel is very nice and staff is very friendly.The nearest metro station is Al Rigga.Also its near the tourist attraction Deira Clocktower.Also near the Bus stationBesides the hotel there is a super market.Due to the covid they serve breakfast to in your room is its limited but average.I just stay there 1 day for me its good.
Bad check in staff. I think they need one year training how to deal with guests. It ia unfortunate i hated the brand because of their staff. I do not recommend to stay their and it will be my last time staying their
I will not recommend this hotel to anyone. Service n housekeeping is worsted. Bathrobe is smelling so bad, you cannot use it. Not proper maintenance. In one call to reception nothing issue will be solved you must call more than 5 times may be sometimes your issue will be solved in evening. Better to avoid this hotel.
I had stayed many hotels but this is one of the worst. Bad staffs and management ruin the mood. Staffs are not trained properly and the manager doesnt have respect to talk to the customers. I would not recommend anyone to stay here, not even for free. Even the nearby restaurants and shop keepers say to tourists to avoid this hotel. We stayed there for 2 days out of our 10 day trip, and we moved to a different hotel for the rest of our stays.
Food is catastrophic, worst one ever.Room is below average but could accept for small trip.I dont think I will use again
A clean hotel at good location. Valve for money. Easy location. Near to city attractions.
VERY VERY POOR SERVICEFirst of all, all the RECEPTIONIST are NOT APPROACHABLE and NOT ATTENTIVE to our REQUEST. Need to follow up with them many times and It take hours before they will reach your request to your room. And Most of all they DONT KNOW HOW TO GREET THEIR GUEST (No Hi, No Hello, No Good Morning, No Good Afternoon, No Good Evening) NO CUSTOMER SERVICE SATISFACTION AT ALL.Second, Telephone was not working until i complainedThird, Internet connection is not stable. Its not good to stay for work.Fourth, Fridge is NOT WORKINGand Lastly the Room is Smelly.NOT RECOMMENDABLE.I WILL NEVER RECOMMEND.by the way I stayed for 3 days from March 2-5. Room 606.Special thanks to Mr. Mandeep (IT) and Mr. Santhosh (Room Boy) for assisting me atleast.
I cant believe how this place still work .Dont ever try to use there parking.
Poor serviceWe did Check in @ 5 PM ,we requested her to check out little late at 2 PM and the hotel receptionist ( Hindi speaking lady)promised the same.but she rejected our request while we doing the check out confirmation two hour before and our full plans on the day totally collapsed .I think no level of control from top level in order to maintain the hotel staff as professional way And I never recommend this hotel to any one even you are getting free of cost.
Where to start with this place? Avoid at all costs If you are a westerner.Hot water is non existent. Pool was closed. Smells of dirty cigarettes and old curry. Came back to my room to all my gear and passports missing as room service decided to remove and then only replaced when threatened with police. Charge 28dhm for automat coffee when they are 2dhm at the cafe next door. Rude day time manager. 8am phone calls. Room service is a plastic tray like hospital food. Beds are uncomfortable, and bar is closed. Restaurant dark and dingy. I am an easy going kiwi, just would never come back to this place. Had a good laugh with the locals at Pakistani restaurant (excellent currys!!) About experience here. Stay at the Carlton down the road! Is a 5 star
Worst hotel in dubai. Avoid stay here. Very rude staff. Desk staff and room Service staff are worst. You have to beg for Room cleaning. Breakfast is third class. Morning 7 am they are waking up for breakfast and if you not take than you will miss it. Also rooms are very small. This is not a 4 star hotel. Never ever go there.
Good price/ quality ratio.Very good service staff.Clancis the receptionist will go way out of his way and his duty to help you.Thank you for you repetitive help Clancis!!💪💪
Cheap price but lot notesAll Corridors have bad smoking smellsNo facilities except the swimming poolSwimming pool close so early (6pm)Reception hall is not goodParking garage is bad . And they not allowed me to park inside until I got upset and negotiate with the responsable personI am not interested at all
Worst hotel management and staff I have ever meet or experience. No respect for guests at all. Specially a lady manager in night shift she needs loads of training how to treat guest. When we checked in hotel our friend was come to visit us and the lady manger stopped and started telling us about 3 peoples are not allowed in room because of COVID-19 situation etc etc ... and immediately after that she was asking us to pay AED 75 if our friend want to stay with us.. Really Are u serious....???If they offer Free stay also i would never go or either recommend it to anybody.worst and pathetic room service AC not working, landline disconnected and fridge is also not working. Total waste of money and time...
Very bad experinceOn duty manager misbehaved very rudeTry never going to this rubbish hotel
Very bad experience, the fridge was not working, teliphone was off and importantly the AC was not working most of the night time, me and my friend checked in the hotel and we called one of our guest for couple of hours for a drink and dinner but the receptionist didnt allow saying due to covid not allowed but if u want him to come you have to pay 75dhs extra bed for the person nd den he can enter. This hotel is only good for unmarried couples as der r no restrictions on 2 different nationalities, families pls dont stay in this hotel.
Room oke , floor bathroom too much water , low service housekeeping , towel , bed sheet , bad cover , pillow case are not change every day .
Nice and clean hotel with all facilities located in centreMetronstaion regga also walking distance
Not the best hotel in dubai , but the best based on prices and the service you will get for what you have paid , not recommend if you are looking for luxury staying
Good place to stay for short term
This is the worst I had even been in, from very unprofessional female manager around the front desk... She was very rude even to staffs at my front and rude to me, very unfriendly... I will never recommend this place even to my enemy.
Worst hotel management and staff I have ever meet or experience. No respect for guests at all.If fhey offer Free of cost stay also i would never go or either recommend it to anybody
Management called police for guest and shouted at guest...they acted like camp management not hotel...very bad experience I had there...which never happened to me at any hotel in Dubai..Im living in Dubai more than 11 years never face that kind of situation
The underground parking is something horrible, plus no single kind of welcome tea or coffee in the room. they collect the tourism charges twice. Although a do not disturb sign was placed the staff keeps knocking the room door 😏
Very bad experience . Maintenance very bad fridge not working landline was not working , Ac was not working properly . Better to avoid this place .
Its really good hotel. location are so nice place around the area.
Very Poor Hotel. Better to avoid staying here. Unprofessional staff. No Bills will be issued.
Fairly ok
Ac is bad room is not the best and its really small and the stuff is not helpful at alll
Front desk staffs are so unprofessional, i dont beleive its a 4 star hotel , and its golden tulip?? Very bad service
The best hotel you can get in Deira. Amazing staff, awesome breakfast (you get Indian food like chhole paratha, upma, pav bhaji for breakfast) and tea which you will never forget.Close to the airport (might cost AED 35-40 by airport taxi) or just about AED 2 if you have the nol card and take the bus.Clean and beautiful rooms to make your visit to Dubai a very memorable experience.
Iam in this hotel for last 15 days.Let me start with pros1 Good location (metro on 10 min walk, bus on Three minutes walk2 super market, money exchange, laundry, hotels( Lebanon, Turkish, indian, Philippines, Pakistani) near by3 shopping centre like( carrefour, city centre , gold market) easily accessible.Now cons1 very very unprofessional staff, no proper communication, they promise for cleaning your room n doesn’t do that for 2-3 days n every time u call they will say already informed n will b with u shortly.2 They always delay the request n ask u to come n ask the next shift employee.3 i have water stagnated for 2 days n then cleaned. n from then i had to manage it my using washroom like in a _____4 when requested to clean room they said their priority is new guests n the guest already in hotel will b taken care in second half. I request for making room n clearing the garbage at 10 in morning n it is getting cleared now when iam writing this at 6 pm.5 they started doing maintain work at 8 in the morning by hammering the wall. People come here to spend nights n have peaceful sleep.Iam staying here as i have paid for 14 days already to an agent. Hotels around can b considered.
Nice experience and friendly staff
Stayed here 15 days...worst hotel in Dubai...i have seen many hotels in Dubai but i couldnt see the service as bad as in this hotel...Staffs r very rude and unprofessional,,,, they should get some training to behave with guests,,,costly stay,,,, no room services,,, if ask for cleaning they only once in 7 days,,,landline is disconnected,,, cant call houskeeping,, hve to go to reception for everything,,,, male staff at the reception is xtra slow not behave like a professional,,, bargaining like street vendor.. breakfast is worst part of the hotel,very limited item to eat,,have to wait in the long queues,,, not a guest friendly hotelnot recommended at all!!
We stayed here for 5 nights and were so satisfied with the overall service. The room was clean and spacious and the bed was comfortable. There was a free buffet breakfast though the foods served did not change throughout our whole stay. But still we appreciated it. The duty manager Pramod was so helpful and approachable that he helped us to track my lost cellphone.The concierge named Henry was also nice and helped me talk to the manager to not charge us for the parking fee. We enjoyed our stay and we will recommend this hotel to our friends.
Very bad service iam disappointedAsk them to serve their customers and visitors nicely
Very bad hotelI dont know how that is take 4 stars
The hotel and staff operate as expected. Professional and polite. The restaurant is a little small. Breakfast is a well stocked and rounded affair. Their is a pool on the rooftop with a little hot tub right beside it. Makes for a great place to hangout. Hotel is centrally located with Deira city center mall few minutes walk away.
Trust the reviews. I didnt and now Ive been waiting an hour and a half to be checked in. With extremely spotty wifi, Im not even sure this will post.
This is hotel is the worst one....Staff are terrible....front desk guys were worst and indifferent..i went with colleague and they did not care about that...rooms are worst quality...AC not working properly and bedsheet are so dirty...gloomy ambience...only reason to book is its suggests by travel agent.Otherwise Im do not book this hotel ...even the wifi and breakfast quality is very worst.
Pros: Clean facility, rooms and bed is hygienic. Very good Indian breakfast. Services and amenities are good. Good for family.Cons: Staff look disinterested sometimes but assist when asked for, (Sometimes good). 600 m walk from metro and has to be planned for if necessary.
Fantastic place to stay at. Very friendly and obliging staff and very efficient and professional too. I stayed there with my whole family and no one ever complained about anything. Keep it up Golden Tulip Nihal Palace staff.
Was good and the team very nice
Very professional and nice staff nice hotel rooms and spa
So nice
Nice nihal hotel in dubai
I usually go to Dublin Arms late in the afternoon, or sometimes early in the evening. Its close enough to my workplace and generally well-priced, especially with the happy hour discounts. So far, ALL the bar-staff Ive come across have been pleasant and welcoming. And up for a bit of conversation. They serve good olives with lemon and salt. And I also greatly enjoy some of the food, including the finger sandwiches (tuna or chicken). Mozzarella sticks are also excellent, but I tend to prefer fish fingers with my beer and whiskey. Its not really a fancy bar. But for me, its a good place to sit quietly for a while, reading, eating, and drinking! Good life.
Indeed five star hotel
Great hotel for the value for money. Close to the airport, free pick up, great breakfast. Reasonably priced. Highly recommended
If u are deira city must visit ...
Grt place
WORST CUSTOMER SERVICE // INCONVENIENT PARKING // HALLWAY&ROOM SMELLS LIKE MEDICINE // UNREACHABLE RECEPTION // WASTE OF TIME AND MONEY //
Very bad service. overall it’s very poor.not recommended at all.
Some cleaning staffs and reception guys r very unprofessional,,,no room services....not recommended
Avarge spend 2 week easy
Room service not goodAC is not workingHot water 💧problem in bathroom
Nice hotel and all services
Its a very good hotel for tourist with well behaved staff. I recommend this hotel to everyone specially Indian as this hotel provide a good Indian breakfast too.
Very poor service. Not recommended at all. Housekeeping is pathetic. Highly disappointed.
Worst service.Management never cares customers and do false commissions.Breakfast is the worst part of it.Room service is ignored based on customers nationality.
The place is ok. The butlers are really nice and helpful. The 2 customer service guys are welcoming. Breakfast is amazing... you eat until you are full for the day. There is a one particular lady who seats at the front...not so friendly and doesnt easily respond to queries. House keeping is terrible. They did it x2 during our stay and its only after we had to run after them. There was one foreigner who just kept moving in and out and didnt seem to have good intentions. Our stay therefore turned from safe to unsecure.
Nice but small rooms and weak ac
Bad service.
Old furniture , old smell, entrance and exit for parking is very congested etc
Very bad service.16days only one time change bedsheet.over all very bad.only 1star
Google reviews should be updated so that it gives ZERO rating....not even deserving 1 star...very poor service and pathetic !!
Centrally located in downtown Dubai, this hotel offers deluxe accommodation with a rooftop pool bar and Jacuzzi. It also features a well-equipped gym with sauna.All rooms are decorated with European-style furnishings and fabrics. Each has a spacious seating area with cable TV channels, en suite bathroom, refrigerator and safety deposit box.Guests can choose among different dining outlets such as Al Riga Restaurant which focuses on diverse international specialties. The on-site Dublin Arms Irish Pub which offers lagers and spirits that is open till late in the evening.The popular Gold Souk is a 5-minute drive from the hotel. The Dubai Creek is located 500 m away from Al Rigga Metro Station and a 15-minute drive from Dubai International Airport.We speak your language!
The place is old and the staff is not that helpful. Its has a bar an club. The music was loud until 4 AM. Its good for people who needs hookers
Elegant , hygienic , located very near to clock tower, easy access to metro , airport and other parts of city.Restaurant is really good.
Not bad for a budget hotel in Dubai... Its well surrounded by supermarkets and gifts shops, spice shops... Really nice.
It’s good
Nihal restaurant has excellent food. We love going there. Staff is really friendly. Always greets us. We try different dishes every time. Love it.
Best location , walkable distance to both Deira City centre and metro stations , quality guest rooms, nice restaurant etc..
On Christmas Day iwas with my kids aged 20 years and the other one is POD which is 12 years..when i made a book online my daughter is consider as children which i belioeve stays for free but to my horror that Indian guy which maybe acting manager was too rude to tell me that i had to pay an extra120 aed extra for my 12 year old kids regardless that i tell him that online booking state shes free and we are not even asking for extra bed..its not about the money but ill guess by the way he behaves and tell me that make me sad and dissappointed of their service.no specia about this hotel by the way
Very Good
A great hotel with good breakfast buffet! Lovely rooftop pool and rooms. The room service was also very good. Highly recommended!
Staff behavior was not decent. Hotel Lobbies was too smelly. I dont know what was the smell. But it smells bad. I stayed for 3 days and was not happy with staff and services.Window was too dirty.Room-6/10Services - 6/10Cleaniness - 4/10Breakfast - 7/10Location - 9/10Lots of hypermarket shop and restaurants near to hotel.Pub was decent in hotel.Breakfast can be improved lot.Overall hotel review-6/10.
Good customer relations, Raheel and Derrick was helpful and friendly. Everyone was nice to my children.The room attendant for first floor kept rooms neatly. Good breakfast. Nice place to be.