Noisy. Dirty. Needs a total refurbishment.Broken appliances. No water in the swimming pool.Unhelpful and rude staff.Very poor food.Ill never go there again and would recommend others keep well away.An utterly terrible place.
Good eating options .. Good for gathering ( watching cricket /football) has a small bowling area
This is one of the most happenning place in Dubai. Desi Dhabha...it reminds of India. The food is so good. Place is cool. Live singing. And even they have other bars and restaurants. They even got a sports bar.
Went to their Freddies sports bar. Good place good ambiance and finger licking starters.
It was a nice stay here , staff are helpful and polite but the guest engagement can be improved, they have the potential to do more personalized service if the management provides them training. Sadashiv from the restaurant is doing a good job. Housekeeping staffs are doing there job well. Balcony and toilet needs deep cleaning, towels are rough and old and they needs to be changed.
I faced a very bad reception peoples when I visit the hotel for the first time ever today evening when they informed me about the different policy which is not available on Hotels.com where I book my stay as I book a room for 2 persons but they tell me no not allowed 2 person it’s only one and the second will be charged a 150 extra dirhams which is very bad and dirty, if you have changed your policy then you should apply the correct price on the app by same roles and that cost me a night charge without staying, yes as you heard I left the hotel and lost my money because I came to a cheater place that was a mistake to come here at this hotel. Guys who see this go Booking.com and see how bad the people talks about this hotel, I really regret and learned ☹️
Loved it, nice and comfy rooms, the rates are very low. They also gave us early check-in at around 10 am. No hotel does that, but they did.
Lunch at Nallukettu buffet on Friday was amazing. Cost per person Aed 45 is very reasonable for the spread. Service is excellent. Our server Subin made it even more amazing. Keep up the good work Subin.We ordered a plate of tawa fry prawns as a side order which was poor in taste , presentation and size. Don’t ordered this dish. But worth a visit many times. We are definitely coming back.
Over price for average food.Great ambienceAlcohol available
Nice hotel,Staffs ; very much pleasent & cooperative.
One time i am going this hotal is very good for living and hotal staff every time available for customer service
Friendly staff, neat and clean place. Room also good with a balcony. For food the price is comparatively high. But we can order from outside like zomato.
Good place for visit with friends. Bowling available in Freddys Cafe.
Freddys is a nice bar to hang out
Nice hotel, economic one. Located in good place. Many restaurants near by
Nice hotel. Due to corona no additional any options. Hotel is operating all others are closed. Liveliness seems missed a lot now.
Affordable rates and a good hotel... its cousy Indian food restaurant nalukettu is famous
Good place have alot of parking then club is fantastic
Went to Freddys and the service was bad and the bowling alley didnt work but they still wanted us to pay for playing one round on a broken bowling alley. wouldnt recommend going here .
Good service and offer in freddys bar
Recommended for a meet up with friends of the neighbourhood.
Always the look is same inside.No changes since its beginning.
Excellent Desi Dhaba. Good taste. Nice and quiet ambience for business lunch. A bit expensive though.
Not worth for the money. Before Covid food was very yummy
Worst hotel in dubai . Especially desi dhaba
Nice hotel with many kinds of restaurant outlets, bars & clubs. Economic and reasonable quality
All you find for malwaris gathering
Good Hospitaliity,Quick response by staff.Nice and clean rooms.All essential Store near by HotelGood Wifi.Good n healthy indian breakfast.Swimming pool not runningLunch or dinner Food is very costly compare to outside resto (Dont buy Hotel food)
One the best chilly chicken in town. Good ambience for sports lovers with multiple screens and good choice of alcohol..
Excellent food and excellent place.
One of the best hangout place near Al quasis area
Dhaba restaurant is one of our favorite places as it has the ambiance,music, food and Booz too to make a memorable evening. Staff pampers you well which pulls you to visit again...😂😂😂 worth spending 🙏🙏
Great place for bowling and drinks together or drinks and billiard..
3/512th February 2021I have come here a few times to visit the restaurants and for a few events. Its a nice hotel for your events. Nice place.
Very old known place, found smoke smell in lobby and mezzanine floor.
Nice Ambience and good Hospitalitys
Food and service at Indian restaurant really good !!!
Good room. Nice stay.Sports bar, spa, restaurant are attached.
Very bad and sad ambiance
Good place to dine with family
Good service, food..
The place is just fine. I went there quite a few times to enjoy a drink or chi chat with a friend in Freddy’s bar. Most probably to watch Champions and Premier League matches.
Very nice decor and great food.
Its an average hotel. Very old and famous. Sufficient restaurant and bars are available. Finding parking in the vicinity is tricky.
The staff is racist , rude and has a massive attitude Mr. Gurpreet Manager Doesn’t know how to speak to guests and doesn’t solve problems asap. Wouldnt recommend it to anyone. -10/10
Had gone for the 1st time after management change.No live show due to corona guidelines. Hence Dhaba-Bhangda not felt.Nonveg Food & Rotis nice as usual. Plus live phulkas.Staff is quite hospitable & friendly as usual.
Nice place with many options for dining
Good experience..buffet is average
Very nice place!
Best place for weekend out
We are staying in the hotel and this review purely for the breakfast restaurant. We went to Desi Daba restaurant for breakfast. Food was okey and service staff was polite and good except the manger who is in charge for the restaurant. He was rude and don’t have any manners how to speak with the guest. He should be thought what is customer service and how to speak to the customers.One star is given for the misbehaviour of the person incharge for the Desi Daba restaurant. Over all the hotel is good , Front office , housekeeping are really excellent .
Overall good ,Restaurant staff very slow. Food is very costly comparison to other restaurants. Housekeeping staff is good. Entertainment is allaround the hotel.
Good 4 star Hotel
Very poor standards for a 4 star rated hotel.Rooms are leaking, no warm water to bath, no maintenance, wifi poor, breakfast offered very poor. Not willing to listen when a complaint is raised. False promises....there are lot of other hotels in the neighbourhood offering a better standard at the same price. Even though the issues were escalated to the Fortune Group, they turned a deaf ear and came with some promises and that was it.
Love the food there. But overall lighting and ambience needs to be removed.
I go to Dubai Grand Hotel since they have Nallukettu Restaurant in their permises. I love the bufflet lunch on friday. Though its bit expensive still I like it because of the variety n options. Proper Nadan food.But this time, we were completely disappointed as We were not allowed to take food by our own, restaurant person was serving the food. This spoils the bufflet fun n idea. I understand due to pandemic they have to adopt new rules. They could have just removed Bufflet idea if it was needed.
Fun watching euro cup
It was really good stay
Easy to find the way
Its a fantastic place and ambience is cool. Highly recommended. Family friendly place with large screens which stream live matches and they do maintain all the social distancing protocols. Staffs are amazing and there are no delays in serving. If you are in grand please dont leave without trying pahadi chicken which is one of their signature dishes. If you are a foodie you will enjoy it to the core.
Hygienic and excellent service.
Good service and stay. Clean and tidy.
Prime location, near to residential area in Al Quasis. Restaurant and Beer Bar also available. Good hospitality and customer service.
Loved the basic chicken lollipop. Good flavors
Good service, great location 👍
Wonderful stay and excellent ambianceI fully enjoyed a lot ,nice furniture and excellent receiving
Nice place have multiple business
I dont know how the people are giving 5 star to this Hotel.
In love with this place
This is supposed to be a 4 star hotel and the basic necessities are not even met. Everything need to be asked. Food, Hot water, leaking, internet...name it..Not worth at all.
Hotel is good . Rooms are spacious, clean and well maintained. Very polite staff and respond quickly on any kind of query.
Been here ro travel in ksa. Rooms and staff is absolutely fantastic.
Didnt have much to explore or look out for so cant say much.... Must say the Food ordered at one of their Restaurants was delicious! So the stars for that👍
Its a nice Hotel and ambience is good.
Old but nicely maintained. Good staff and attention.
My first time in the hotel, great service from the waitress serving us yesterday, I guess she is from Nepal.
I love the Punjabi restaurant..Nice food with Good entertainment
Indeed a well managed hotel & deshi dhaba too in , damn delicious food u would love to try
Comfortable stay at a clean hotel. Location is convenient.
Hotel is good for lodging but service is not up to the mark.Need to improve alot .
Visited Freddys Restobar, always brings back fun memories with friends.Love their bowling alleyGreat deals on drinks and food
Went for a Buffet Lunch, Soup was not available. Only 2 options were available in Dessert.
Location is good and paid parking outside the hotel is easily available. Security staff is very helpful. I liked the place as they have valle parking for the customers.
It’s a hub for nightlife with hustling crowd over multiple night clubs and dance bars ranging from Arabic, Indian, Pakistani and Bangladeshi.Punjabi Dhaba is the best amongst all for us .. because we love Live Bhangra especially when allowed to dance on the floor.And if you like to have “Darubaz Balma” as DP you can sneak on the bar for sip .
GoodHospitality and food was amazing
One of the best place for family outing.
A middle class hotel with lots of pubs and discoteteques slightly away from the rush and crush of city. Lots of crowds gathering for late night drinks and entertainment as well as tourists from the world over stays here in groups. Few elegant restaurants with live music and bands available here. In shirt, it is a place with everything available at affordable prices within the hotel and surroundings. Accessible by metro, taxi and Dubai bus.
Awesome 👍
The living space is just awesome . but food is too expensive, better only to stay.