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Centro Capital Centre
Abu Dhabi, United Arab Emirates
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le
Review №1

Nice hotel. with GYM and swimming pool. Good cafe and very convince. especially their stuff do a perfect job, my room clean lady named Devi, she did flawless job and make my stay of the hotel a great experience.

Am
Review №2

Rooms and amenities are great.Staff is courteous and guest friendly.Quarantine food is extremely poor .Not fit for a hotel like this.They need to seriously rethink the food they serve to guests. Same kind of food is served day after day. No variety at all. No dessert is served.

Ot
Review №3

Its good hotel, where you can relax and have good time without any disturbing

Li
Review №4

I would like to say thank you to the Best staff name NIGEL. He makes sure the room was neat and attended our needs. He has the energy in working and very polite while working. I hope Rotana will hire more like Nigel.

Ni
Review №5

Excellent cleaning by Nigel, and her supervisor Correfil. and friendly staff and professional. And place is good. Thanks for the excellent service specially housekeeping team!

Mo
Review №6

Room service is very good i was accommodating in the 7th floor the one responsible for the room service his name is Abdullah he is very friendly person and he is doing his job with professional way .as a conclusion i like the hotel. And i recommend this place to anyone will come to abu Dhabi

Ma
Review №7

Centro have always been one of my top picks in Abu Dhabi. I’ve stayed there countless times. Always welcomed by friendly receptionists. The rooms are clean and disinfected. The bed is comfy.I’ve spent last night in Centro and as always I enjoyed my stay. Also this time, my room was upgraded and received a 20% discount. Couldn’t ask for more!

KU
Review №8

Food service is not good, othervise room is good

Mo
Review №9

Very Good Hotel.I would like to recommend Centero Capital Hotel because of the nice house keeping team especially Aqib, He is a very polite and professional guy.Also especial thanks to the restaurant team.

Se
Review №10

Rooms are clean, Nigel very professional. Room comfortable and functional. Awesome staff that are very friendly

Mo
Review №11

Abdullah is very nice person, he is always providing the best service with unlimited respect and lot of smiles, he is adding to hotel a professional printing of best service.

Ro
Review №12

I been quarantine here so far is great hotel and all staff are so kind ,housekeeping ,food and reception they are truly helpful.

Ha
Review №13

Excellent service in the restaurant very well served by Jenlyn, and customer service are polite and happy to serve especially denise...

La
Review №14

Room cleaning excellent by room attendant devi.friendly staff. Always checking my r every day by her supervisor Correfil to make sure that everything is fine.

St
Review №15

Great hotel, rooms are clean, comfortable and functional. Awesome staff that are very friendly and efficient

Mi
Review №16

Clean and tidy, great staff very polite, excellent housekeeping especially Nigel..

Ma
Review №17

Such a clean & quiet room with excellent serviceWould like to thank staff in the below for the hard work & good behavior:1. Aqib (housekeeper)2. Noyal3. Emanuel4. Jynlin

Go
Review №18

Rooms are decent. Quarantine food is abysmal!!!They really need to do better food wise.

ke
Review №19

Honestly, I enjoy excellent service, especially the cleaning of the rooms... I thank Mr. Nigel and the room cleaning team.

Ch
Review №20

Awesome vibe, exallent service and i enjoyed my personalised cocktail.

Jo
Review №21

The hotel is not having any commitment,¶ house keeping Dept - we have to make 2-3 times follow up for each request¶ f&b - providing food to guest which is worst the food provided to hotel staff ( I am having a doubt that they are providing the same food of hotel staff to guest who are staying which is packed with some packets)¶ laundry - commitment was will deliver on same day , but two days they made simple excuse they dont have sufficient man power, washing machine was out off order etcAfter many requests from my side since your team is doing the same , because of it made me make a review

Og
Review №22

Nice and and job weldone 😘 ,by devi

Pr
Review №23

Hotel facilities and rooms are good.but I was stayed as a quarantined person.during Quarantine food and quality Is bad and lousy.qurantine laundry procedures also not good.but after quarantine I went restaurant food is good and ok.

ni
Review №24

One of the finest hotel option for quarantine or stay. I have stayed for 10 days in January 2021Pros:ADNEC is in walkable distance.Calm and cool place.Great Room service.Well maintained roomsFree laundryRooms are pretty clean and niceEnough parking facilityConsDim lightsExpensive restaurantAir conditions are not cleaned

Ka
Review №25

Good but the room was super small as well as the toilet.

Mo
Review №26

The hotel is beautiful and distinctive in all respects and the service from the front office to the room service really distinctive and wonderfulReally great meals, they have a great teamThe rooms colors are simple and comfortable for nervesAnd the lighting was also well distributedA pleasant experience with a special time I recommend this great hotelI thank all the staffMohamed elkimary 😍

Om
Review №27

It could be cleaner!Reception is 1 star staff with confidence of no accountability!

Ab
Review №28

⭐ Room size.⭐⭐⭐ Reception and room services.⭐⭐⭐⭐⭐ For the restaurant staff especially Hasan and jynlyn.

Wa
Review №29

This place is really so convenient, big parking every where n easy to access. You should take a visit too

Ji
Review №30

Sorry, The food served in the room is very bad, This place will not be recommended for the quarantine place. other services are good

No
Review №31

Great place to live.

Ki
Review №32

Service is good except security staffs. They are arrogant and irrespecutful

Am
Review №33

This place is so amazing because the staff and the ambiance makes you feel so at home.. staff like Mr. Michael in the front desk is so accommodating and helpful. Always with a smile and so respectful... The place is so clean and smells so good. We had really great time 👍👍👍 ... Highly recommended 😁

Mo
Review №34

Nice people and helpful 👍.

Ab
Review №35

Very good price with fazaa discount

Na
Review №36

Worst hotel for quarantine, starting with food then you have to ask for any thing related to accommodation like soap, tea, sugar towels etc, they will not provide you if you dont ask.

Ah
Review №37

The price is too high comparing to the value, rooms are very small and clean, eslecially the hotel refused to upgrade me despite having free upgraded room even after discussion with thier manage Mr Shoikar, which is totally not convincing, and I am disappointed from the hotel and the room, you can book another better hotels in Abu dhabi with the same price

At
Review №38

Poor communication in staff team, no commitment every single time I requested even asking for vegetarian food.

Sh
Review №39

Exquisite and had a great stay here

Vi
Review №40

The receptionist is ill-mannered and this is happening on the very same day I check in.

Ra
Review №41

Clean and quiet. Comfortable bed. Staff are nice. They kindly changed our room as we preferred a room without door separation to another room.Location is accessible for many restaurants and walking areas. Corniche is close by.Amenities: no big towels, just 2 small towels and 2 very small. Shower cap. Sanitary bag. Soap. Shower gel. Shampoo. I didnt need anything so I didnt order, I cant tell if they provide extra amenities. Hair dryer available.Private underground parking

Ka
Review №42

Very good 👍

pr
Review №43

Rooms and staff are very good

Ra
Review №44

No good food 😂

La
Review №45

Peaceful place

MK
Review №46

Tiny bit with big heart

Me
Review №47

The security of the parking is being treated very badly 🙂 everytime i came that happened

mi
Review №48

Good hotel with reasonable price

D’
Review №49

I’ve checked in here twice and always had a very comfortable stay. Best customer service from the valet parking to room service. Breakfast was great too. Rooms are good and cozy. Will stay again soon here given the chance.

ro
Review №50

Comfortable ti stay and safe

Kh
Review №51

Well I loved the hotel but they dont have proper toiletries like no shaving kit or comb.

Ab
Review №52

But more skilled employees in the front dest as it is the front line of each hotel .... and I will be writing also a bad review in trip advisor and google for the kind of service that it was delivered to me as a guestAlso,They booked 1000 Dr upon check in and I was billed again the full amount of my stay of 5 days upon checking out and they said the booked amount will return to my bank account within Two business days and it is already been 5.Very unprofessional and can not handle guests in a manner to appear to want to solve his or her problem

Ri
Review №53

No slipper or bathrobe and i had to pay for dental kit....i understand covid19 conditions

Az
Review №54

Once after the Covid 19 Test, my Company asked me to do self isolation and as a result they booked me for 4 nights at this Hotel. Initially, their customer service was fine but later on they were seeing as if I was an alien or something and before completing my 4 nights of stay they asked me to checkout from there and once asked for the reason they were telling that it was confidential. Then they told they made a 1 night booking at an another hotel and once I reached there they were like we cant accept guests in this situation. Once I informed Centro on this issue, they told theyll make an arrangement immediately but wasnt getting any positive response. Then they were driving me from hotel to hotel and finally I got into one. But all this happened only after my continuous calls to them and they werent calling me back I was the one behind them. Really this was a very pathetic experience for me.

Mo
Review №55

Not recommended at all. The breakfast was not good at all. The bread not fresh.

Mo
Review №56

I stay in this hotel 2 nights room number 1917 & 1202 the reason to change the room was noise because near the construction service is good and no housekeeping in night

Al
Review №57

Nice Finishes, but too tiny space, no trolley service, nothing around far from shops & groceries

Pa
Review №58

It is a 3 star hotel but I felt at 4+ stars. Clean, organized, comfortable. Staff are very friendly be customer focused. I love it

Ge
Review №59

Good venue since the hotel is still new, cant tell much about the facilities since most were closed, rooms are acceptable, housekeeping is not that good though, u have to watch them to clean every bit as it should.Value for money i would give it 3/5

So
Review №60

I enjoyed my stay at Centro. The breakfast buffet left a little to be desired - lots of bean dishes. The staff was pleasant, and professional. I did not enjoy having to put my bags through the security scanner every single time I entered, but the security staff was extremely nice. I did get confused and go into the wrong hotel the first night because there are 2 or 3 hotels in that same building and signage is not clear. :)

mu
Review №61

Good hotel and nice staffs. I had a peaceful stay. Only thing is the location is a bit far from the city.

Si
Review №62

I have stayed here for nearly a month. I like the hospitality and the ambience. Good place with best view towards beach.

ab
Review №63

Very nice place to stay all near u well location comfortable price and all stay doing good

Ma
Review №64

Located near ADNEC, It is a serene environment to relax after a busy day of activities. The restaurant offers variety of meal for breakfast which will make you wanting to eat more 😂, but please dont eat too much so as to start the day with vigor and zeal. The rooms are very neat, kudos to all the room attendants that do their job with smiles. The room is affordable for business travellers. You can avail yourself of the public bus service that serves the area. In fact , there is a bus stop in front of the hotel. Interestingly, you can take a public bus from there to Abu Dhabi airport and into Abu Dhabi city with less money.

Ka
Review №65

Centro Capital Centre comprises 414 rooms and studios. Every room and studio is meticulously designed to maximize space, light and efficiency, providing our guests with the latest technology; in-room entertainment options and a selection of contemporary classic furniture where comfort and aesthetics are key.For dining experiences, visit c.taste, all-day dining restaurant, serving a delicious array of international cuisines for breakfast, lunch and dinner or c.deli, Centros innovative 24 hour take-away dining concept providing guests travelling essentials, as well as light bites and drinks. Quench your thirst at c.mondo - the hotels bar where you can also catch the latest sports screened live. 6 meeting rooms on the business floor offer capacities to accommodate events ranging from 10 to 100 delegates.All guests can enjoy free access to Centro Capital Centre’s rooftop gym and swimming pool with stunning city views. Self-service laundry facilities are also available.

Ro
Review №66

Grand for business stay. Good bar. Poor breakfast.

La
Review №67

I stayed 2 times in this hotel and it has a great price. The rooms are good and modern, the bed comfortable, spacious shower, amenities and coffee station. The coffee cup wasn’t clean which shows that their housekeeping shout get improved. The breakfast was decent and the hotel seems to be popular. Once you reach to the hotel, there is no proper space to park to do the check in, should be a dedicated space, once the check in is done you get a card to access the car park, which is convenient. Overall a good hotel at a good price.

Mo
Review №68

The hotel rooms are very clean, employees are very gentle and efficient, and breakfast is excellent. My room maid Frida was very efficient and left my room candidly clean and well prepared. Thank you all, Id surely visit again if I came into Abu Dhabi

Ay
Review №69

Very nice and practical hotel , rates also very good ..

Mo
Review №70

Was hectic at work today

An
Review №71

Good hotel, all facilities

Sh
Review №72

The hotel is very clean and comfortable also their pool are very clean...

St
Review №73

This is one place youll always like to visit

Si
Review №74

Overall good,After staying 4 days i feel drinking water scarcity in CENTRO is more than gulf countries,,Control on drinking water is annoying...Still a guest..

Yo
Review №75

Very clean, spacious room. The rooftop pool is nice with city view and a roof bar. As well as a big gym available 24hrs.Their breakfast was ok, not that much variety.

Ak
Review №76

Superb

Az
Review №77

Its 3 star hotel but feel like 5 star hotel

ti
Review №78

Customer service is good but Reservations team is a mess. Have been lied not just once but twice. Have made promises and was not honored and saying there is no way to fix the issue. Such a waste for a good hotel. Train your employees properly.

Co
Review №79

Good value for money hotel. The room was comfortable, with a beautiful view in the 19th floor. Bathroom was clean and had a good shower. Nice amenities too. Breakfast was amazing, really worth it. Very nice stay overall.

Wa
Review №80

It’s such a Nice place, they provide with good breakfast.

An
Review №81

Nice hotel, staff pleasent and helpful. Gods breakfast and quiet rooms. Stayed for 3 nights and my only complaint was the length of time for check. They only had one desk in operation and a very large party were in front. Room was clean and with everything Id expect, breakfast was good and the pool area clean and tidy. Good place to stay but not really that special, Id felt it was a bit like an up market premier Inn. All in all it was good for a few nights, if I was visiting the area again Id try and stay at the aloft first if budgets would allow.

Sa
Review №82

Very nice place to visit

Ba
Review №83

I do not like the hotel

Bo
Review №84

Best hotel

vi
Review №85

Ok ok hotel ,they provide only 2 small water bottles for 24 hrs which is not good as compaire to other hotel like Centro al manhal.Internet speed not that good .

Jo
Review №86

AMAZING experience at the Centro Capital Centre!Went there for an overnight stay with 3 other friends so we booked 2 rooms and the staff I dealt with were very professional and polite and got us connecting rooms and we felt very welcomed. Wouldnt recommended the WiFi for streaming purposes but its still pretty decent. We ordered sandwiches at around 4am and they still tasted fresh, was very impressed with that as some hotels just reheat something thats been made and serve that.Great experience at the Centro Capital Centre and I will definitely be going there again!

El
Review №87

Specious rooms

Ha
Review №88

Very good and clean. Staff is professional, food is good. They have a laundry room and a supermarket is very close.

Mi
Review №89

Poor Rotana i stayed in Abu Dhabi.Stayed 10 days.Small but good rooms.Poor Wifi in my room. Complained 4 times(one time i went lobby). No body came or fix the issue.Poor North and South indian food.Not easily connected to mal or restaurants.

AL
Review №90

Room was tiny,washroom locks you in,receptionist tells me one price on the phone and than it changes when iam there,overall bad wouldnt book again and would advise any one to do the same

Mo
Review №91

The hotel as equipment is OK but the service is very bad the staff are not trained enough. The guest demands are not answered easily. The whole cleaning in the room igive only 2star.

Ge
Review №92

Nice hotel, close to venue, great service, large breakfast buffet, nice wok restaurant

Ma
Review №93

First the room not same as the photo. We was shocked when there is no bathtub.. we did not sleep til 5am because of the hardness of the matres and pillows Frankly we slept to the ground.. no basic things such as toothpaste and lotion. The staff was helpful so much.

L
Review №94

It has a good breakfast selection and it is in a good location. Anytime I want to go to an event in ADNEC I stay at the hotel since I do not live in Abu Dhabi. FYI, it is possible to live in this hotel. It is expensive compared to other places, specially for a single room, but if you arrange a deal for a long term like 6 months they might reduce the price charged. But there are more cons than pros. The pool has a good view but it is not big enough for the hotel capacity, in the high season the pool is mostly full and not a lot of seats available. You can not eat outside food in the tables that are outside where you breakfast. The rooms are not that good in the sense that they are small.

Aq
Review №95

This is good hotel for short or long stay its has always taxi service no matter what time you go there if you wana go any place you ll find cabs outside staff is also very good andImportant thing is good standard in cheap coast

Ad
Review №96

Offer good services with best staff.Centro capital hotel is one of the best in town

na
Review №97

Very clean place and new ...the stuff are helpful

Ke
Review №98

You can get a modern room all over town. What elevates this hotel is the service. A well trained staff, bright, cheerful and offering to go the extra mile at every turn.Genuine caring is difficult to find. I found it Brian in housekeeping who came back on his own to check if the wall outlet adapter they provided was working. I found it from Surjit, the housekeeping and guest services manager. I needed medical attention, he got the physician they use on the phone, the physician determined he was not the best option and walked me to a taxi and instructed him to take me to Mediclinic nearby. I was back in an hour after x-rays and treatment, and he checked on me to verify all was well.Soundproofing between the rooms is superb!! And I know the hotel is completely booked because of the Abu Dhabi Grand Prix this weekend.

Yo
Review №99

Neat clean and healthy environment

Bi
Review №100

I like the room, clean and comfy. Staff was professional. Surrounding was nice and peaceful. I can easily recommend this hotel to my friends and family for a shorter stay. Parking is a bit congested and its hard to find a vacant spot.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.rotana.com/centrocapitalcentre
  • Phone:+971 2 409 6666

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