user
Habtoor Grand Resort, Autograph Collection
Dubai, United Arab Emirates
Appearance

Comments
sa
Review β„–1

Nice place and nice location, rooms are clean and sanitised , clean linen , clean bed sheets . On the outside , nice pool area and beach πŸ– club is also nice , beach area is a bit far from hotel and a long walk but they provide polo cart to drop you near , breakfast and lunch are served in Al Diyafah , good food , professional staff , small selection and not much of variety and need improvement … few restaurants and bars available in hotel.

Bo
Review β„–2

Amazing place. Liked beach and other amenities. Restaurants are perfect. Hotel location more than great. Staff very kind and friendly

Ma
Review β„–3

Summary: Generally not up to the level I expected for an Autograph collection right across the board.The longer explanation:Breakfast quality food was poor - especially for Dubai. Felt like there was an extreme case of cost cutting being applied. Staff overworked at breakfast (did the best they could)The rooms inadequately equipped for modern hotel guests with plugs far from the bedside tables. For an autograph collection, the in room tea/coffee was basic and theres a general vibe of cost cutting clearly in place down to little things like minimal toiletries available (replenished on calling housekeeping but shouldnt have had to). Even the Shower door very weirdly configured such that theres no handle to open it from inside. Balcony promised was there but barely a foot deep so not really useful other than decorative.Adult pool has absolutely no shaded areas ... which in Dubai might as well be a health hazard and completely unacceptable. The regular pool needs a lot of maintenance work with many chipped areas.The beach is quite a fair walk away which is fair enough and the staff manning the beach side bar struggled with only 1 person usually there (only saw two people there at most). So service required a trek back and forth from the seaside to the bar hut to get any order done.The staff were pretty much the saving grace of the whole operation (other than at breakfast where they were clearly overloaded) but the hotel itself needs an uplift in the pool areas and a review of the obvious cost cutting in place because as it stands right now, I would not have signed it as an Autograph property in Dubai.

Jo
Review β„–4

Beautiful place, we work in meeting rooms with an amazing view to Marina, yatchs, swimming pool, nice buildings...Great service, very executive.

Mr
Review β„–5

Excellent hotel with marvelous hospitality too comfortable to be considered less than your own home. The hotel Manager Mr.Tarek always makes sure about a wonderful stay and a place that you never want to leave, he`s a true gem to Habtoor Group Hospitality. Throughout my stay, Marco, Yousuri & Ravindra took care of all my worries at all moments of time, these people do exemplify true skills of hospitality & guest relationships. I can`t explain in words how the restaurant Managers Mr.Dhaval & Mr.Shabban made sure about putting a cherry on top by providing such amazing experiences. Our hotel room was totally and always being taken care of with utmost details when it comes to cleaning by housekeeping supervisor Eva. Their staff knows how to warmly welcome and pamper their guests during their stay. Would highly recommend this hotel to everybody! Its a true sample of excellent hospitality. Thank you again, Mr.Tarek And Ms. Karolina for giving me a wonderful hotel experience in your paradise.I must say that Habtoor Grand Resort has an excellent team of people with great skills of integrity and resilience towards every guest and they truly make sure to serve them great empathy & humility.

Sa
Review β„–6

It was our second stay in this hotel and everything was amazing. The staff here is the absolute best. I am going to be honest and say that this is not the most perfect hotel in Dubai, there are others that are even better, but here the staff really makes a diference. They provide an excellent service and always with a smile on their face. I am going to mention them here because they all the time make sure to make our stay fabulous. Mr. Tarek, Mr. Shabban Mohamed and Mr. Dhaval you are doing an amazing job, because of your hospitality and great work we are always coming back to your hotel. EVA, the housekeeping supervisor you are a treasure in this hotel, the way you always took care of our room is out of this world. I do not have enough words to describe what a great asset you are for any hotel. I hope the managers are aware of your great work because you are one of the main reasons we returned to this hotel and we will come back again. You can make any guests feel like they are part of the royal family and this is rare.Marco and Yusuri from the front desk are very fast in solving any problems and providing a great service all the time.Mayer from the Olival, you really know how to make your guests happy. Thank you for your hospitality.Ruthendo from Luciano, you always exceed our expectations and deliver a great service to your guests. You are very prompt with solving any issue and absolute perfect to work in the hospitality industry.Milan from Diyafa, you are doing a great job always remebering the preferences of your guests.When it comes to the breakfast buffet in the Diyafa kitchen, the food is unfortunately tasteless. I have seen many other comments from other guests which where complaining about the food. It’s time for you to make a change there in the menu. It is one of the worsts breakfasts we ever had in a hotel and many time we skipped it even though it was already paid just because it was not good enough.The rooms are very nice, pretty spacious, grear view.As a conclusion I really recommend this hotel, mainly because of the staff here. It is not the most luxurious hotel in Dubai or the absolute best, but if you search for great service you will find it from the emplyees who treat guests like their family and they always do it with a smile on their face!! Thanks to everyone!

At
Review β„–7

Not because of the place but the reception team. We book in advance, however they didnt print our names out. After 20 min of waiting, the guy found manager Mariya who was responsible in the evening. She found out that issue and... offered us to pay 200 instead of 100 per person, acting that we, three ladies, didnt mention that we would have been coming for the ladies day in the booking. How could she even know that if she was not the one whom we spoke with.In general, the place is very good! The rest if the staff is caring, attentive and really trying to create your mood.

Mu
Review β„–8

Cant describe how it looks like ,its the best place ever u will spend ur vacation ...

ch
Review β„–9

Im very happy and enjoy today with Elixir spa in habtoor hotel. I got excellent massage from Sara. I will come again. And will share with my friend this good spa and hotel very nice view. Thank you so much for all the guys who provide the excellent service to me.

Ki
Review β„–10

We loved this hotel! We live in Abu Dhabi and because we were returning from a trip to a non-green list country, we decided we would rather spend our quarantine time in Dubai rather than be stuck at home. We stayed in this hotel and it was lovely. The adjoining rooms were absolutely perfect for our family of five.

Ka
Review β„–11

Ive been at the bar Underground fun place with nice foodPlace just to seat and get drinks and enjoy chatting with friends

Ka
Review β„–12

Stayed back in 2019, honestly amazing hotel, two pools, a private one for just adults, really friendly staff big up Abo for going above and beyond.. would defo come back to this hotel. It’s also very close to JBR walking distance they also have a shuttle bus which goes to Dubai Mall

Me
Review β„–13

During this long Eid holidays we stayed in Habtoor Grand Resort for 2 nights and 3 days. The hotel is dated and needs a makeover. The rooms were spacious and comfortable. The view from our room was amazing. The bathroom was big and the toiletries were of excellent quality. I loved their gym and swimming pool. Lots of options for dining.

ra
Review β„–14

Thanks for the wonderful stay 🀩 we enjoyed every minute in the hotel , starting from upgrading to tower rooms , to fantastic landscape , magnificent swimming pools and the top of all that a professional and kind staff, they were very helpful with a big smile ❀ thank you so much habtoor Grand 🀩🀩

Ha
Review β„–15

The staff is very professional and provides a high standard service that one can expect from a 5 stars hotel. This is something i enjoyed very much during my 3 nights stay.

Ro
Review β„–16

Though the weather is too hot when we went we still had fun. They have friendly staff and they are keen on keeping everyones safety.

Ma
Review β„–17

The atmosphere was great. The staff was amazing. They make sure we have everything to our comfort. It was my birthday and I wasnt expecting anything because I never have my birthday celebrated by a hotel before. They decorate my bed and the staff Akpey sing birthday song. They send birthday cake to my room. The breakfast area was amazing. I can go and on about this place . I am already recommending it to my friends and familyThe staff Akpey is amazing, she is very serious at her work. We leave room messy and we return every time, she have our stuff in order. She make sure we have everything we need to our comfort and so do the hotel staff. If Im going back and this hotel is sold out I will wait till its available. I cant say enough about my stay. Like I said before it was amazing.

Lo
Review β„–18

During our weekend staycation here seems like its our day. Started from the very nice and friendly receptionist Ms. Mara, ask her for a room with a lovely view and she gave it to me exactly what was on my mind, what I see as well from post. We waited for the room to be ready at least had complimentary drink in the lobby with another nice staff Ms. Ei Mon.The room was great with a beautiful view of Ain Dubai, it was big enough for extra bed.The beach was little bit far from the hotel, but they had a golf cart free any time at the hotel entrance to take you to the beach, my kids had fun with the ride.We had amazing stay really all the staff are so kind, I wanted to mention another staff from the Al Diyafah too Ms. Rutendo.You can also check out on my YouTube channel LOISMAV Dubai Vlogs.

sa
Review β„–19

Very nice massage in ELIXIR good body care I love it and the girl of massage she’s name is Natty very good technique. Thanks ! Perfect

mo
Review β„–20

Perfect location. Delicious food. Professional friendly staff specially miss Natalia at front reception. Miss Asmaa at the grilled resturant. Mr Juith at Front reception. The only thing that needs to do it is to have walk way to the speech that suit the special need persons on WChair and old people.

Al
Review β„–21

Slightly tired 5 hotel for Dubai standards but well-priced and great location.Our problem was with the filthy litter strewn surroundings. I know it is not necessarily their responsibility but they need to do something. I won’t visit again

Sa
Review β„–22

This was my best holidays. The service was amazing. On first call, within a few min, room service came. My room was always carefully cleaned (elephants and birds with hearts made from towels always were on my bad))) In Habtoor grand resort food was great, especially my favorite seafood. I was on vacation with my family and everyone was delighted. Gorgeous beach, clean, perfect location. Very polite staff are always smiling and happy to help any time. Highly recommend !

Li
Review β„–23

Lovely hotel, but the pool is surrounded with smokers. There is NO smoke free area for families with children. As soon as you sit down they bring ashtrays and matches, promoting this disgusting habit and forcing everyone around the pool the inhale second hand smoke. I wish they update their policies soon.

Va
Review β„–24

The breakfast mentioned Hash brown, and served a very low quality patato crocket. Desapointing. Rest was ok.

Ms
Review β„–25

We were at the underground. I kinda disappointed of the guests at the same time staff here. Just coz the other guests was white and were asian we will experience discrimination from them! Those white people were very rude to us! And staff was in favor of those white people! And they staff just ignore our complain. This is so unacceptable!

Te
Review β„–26

We really had a great time at the Habtoor Grand Resort, Autograph Collection Hotel. The hotel is wonderful! Nice and comfortable. The staff are friendly and professional. We arrived at the hotel early in the morning and were offered a room after a while. Thank you for checking in earlier. The restaurants are great! The staff at the pool, on the beach, thank you for their concern. Our maid surprised us every day with a clean room and beautiful towel figures. Special thanks to him! We liked everything! Thank you very much for a pleasant stay!

mo
Review β„–27

A large 5 star beach resort recently being refurbished , friendly staffgood place for family with children, not recommended for business travelers

Vl
Review β„–28

Excellent, safe and good deal. We found this resort very good. Management and all staff is very helpful, kind and in times of covid wear masks and sanitize hotel. We got also room upgrade which we truly appreciated. Short distance to beach, pool is nice and warm.

ba
Review β„–29

Thank u for the good responding,, thanks a lot mr. Javeed , Hopefully one days we can make it and visit ur Hotel πŸ‘πŸ»

Fa
Review β„–30

Nice hotel to spend a family vacation. Friendly and helpful staff

Sv
Review β„–31

One of the nicest views from the beach towards Dubai Marina, hotel could need an upgrade but good service.Pools are good and chill

FO
Review β„–32

Since it was my first visit i liked it.location wise very good,services are perfect,very clean and hygiene.need to visit once to Polobar .

gv
Review β„–33

Great swimming pool, and next to it Italian restorant. Excelent for kids, as there is water slide for them. Swimming pool is 1.5 m. Everywhere, which is great for kids also as eell as for adults, it is big enough for proper swim. Beach is not that great.

Ra
Review β„–34

I stayed in Habtoor for 7 nights. Since day one staff were amazing. There are so much to do in the hotel that you could spend your whole day in the resort. Tennis court volleyball, soccer, Two pools + beach, nightclubs + bars + Italian, Japanese, middle eastern restaurants, spa and more. Also, hotel is 5 mins away form JBR and 30 mins to Dubai Mall.

Ha
Review β„–35

Amazing resort, super soft and white natural sands on the beach. The swimming pool is huge plus lots of restaurants to choose from.

Al
Review β„–36

The incharge of the reception was freindlyShe gave me tge room type i want even i got it late at 19:40 however watch out left the kids clothes in the pool never found them again so watch out your belonging while u are here i felt in safe and unsecure and they couldnt do much

Di
Review β„–37

I loveeee Luciano ..try and take all my friends there for a good meal. everything Ive ordered to date is delicious. will keep going there πŸ₯° thank you Gautam (restaurant manager) for the amazing service from your team cheers!

Sa
Review β„–38

We tried the pool it was nice pool but the nuggets and the calamari are not good , but the pizza is very good

Pr
Review β„–39

Its a good hotel as my family enjoyed staying in this property. But the Grand Grill Restaurant was a disaster. The service was very bad. The stake my family ordered was not good at all.We also ordered the whole Chicken which was totally uncooked inside and was blank with no spice in it. I dont think we will ever go to this Restaurant again. The staff was very unfriendly and uncordial.

Wa
Review β„–40

Had nice breakfast... But they need to manage social distancing properly

Qu
Review β„–41

Great beaches, welcoming staff! Perfect

An
Review β„–42

Best place to be....Gemma your the best..Thank you for your hospitality.We will visit again

Ha
Review β„–43

A very nice welcoming from Gemma, a nice and friendly staff.. nice hotel

Mu
Review β„–44

Love the experience and activities there staff is so much friendly beach pool side the coolest place i have ever seen.

Ka
Review β„–45

I ate their twice in two different restaurants. A real resort not really my cup.of tea. Food was nice though

to
Review β„–46

I would like to complain about my experience today. I checked in at the hotelMentioned above. I can’t find words to describe my disappointment and frustration. I booked this hotel, category 6 and checked in into a category 3.As a gold member, instead of receiving an early check in and an upgrade I received a disgraceful room with mild on the ceiling no elevator and a motel look. And the check in was finally completed at 5.45 pm, so one hour and 45 minutes later than the normal check in time.After that I waited 57 minutes for my luggage to be brought to the room.But my biggest concern is that I had to wait at the pool of the hotel for my room from 2.00 pm to 5.45 pm. The deck was packed with people, zero social distancing, and very low level of hygiene which is more than concerning considering the current situation. I had to use ripped towels and when I was finally offered a chair toSit the attendant didn’t want to sanitize the chair that had been used by someone else. No one was there to enforce face covering and it is needless to say that this is unacceptable. I can’t describe my frustration, thinking I am putting my kids and myself at high risk of contamination while I should be relaxing in my vacation.I spent hours of my so called β€œvacation day” speaking with the Marriott Binvoy customer service who was totally useless, offering me a compensation of 2,000 points instead of helping me finding an alternative accommodation among the 5 different options Marriott has to offer in a radius of 2 km.I am deeply disappointed and also very upset that I had to pay an additional $920 to find an alternative accommodation in the area having to book a last minute stay instead of enjoying a preferred rate I could have got should I had booked a different hotel well in advance as I had booked this disaster hotel.In conclusion if you want to pay for a 5 stars and stay at a motel this is your place. I would strongly recommend not to book this hotel.

Ay
Review β„–47

It was a very nice family friendly resort. I wish the food was better for the full/half board options. Its like you get better options just paying full price out of pocket. Other than that, its a great option for a family getaway.

Al
Review β„–48

Reasonably priced (I guess) and friendly hotel with good location. On-site restaurants are ok, especially Luciano. Overall Id say that a bit of renovation would be welcome

Hi
Review β„–49

Friendly staff. Clean resort. Booked a suite for a family of 4 but was set up for 2. Took a couple of phone calls to get it handled but they did solve it after few hoursAll and all great experience. No hassle for the rest of the stay

en
Review β„–50

Perfect spot for spend a great time at the beach with all included

ri
Review β„–51

The resort stands out with excellent customer service and tons of amenities. There is play area for kids within the facility like other public parks. The pool area (there are multiple pools) are amazing with good vibes all around. The best part of the main pool is the water slides.The beach area has the best views of JBR. The landscaping is beautiful and maintained quite well.We had a quality time in the resort and surely will visit again.All the staffs very friendly and cooperative. The parking management team and security are very motivated and does their job professionally.

Co
Review β„–52

Older hotel, but very well maintained, very clean and a great staff. Location is very good in the Dubai Marina Area. The hotel has several restaurants, bars, pools and a private beach area.

Tr
Review β„–53

Visit here regularly for the day pass to use the pool and beach. Very nice.

Mo
Review β„–54

I really liked my stay at the habtoor grand resort ! Everything was PERFECTION ! The staff is incredibly professional, welcoming and friendly!I recommend it ! Thank you !

Ju
Review β„–55

Very luxurious hotel located in JBR but I would say this is not located in the center of JBR but it is like a hideaway in a good meaning. You can find high quality restaurants inside and I highly recommend Japanese cuisine Kimuraya situated next to the pool, as being Japanese, I cannot help but being loyal to Japanese food!

Av
Review β„–56

Update:- the manager on site (Ahmed) took the time to come and explain / apologise following our review. He was responsive and appreciated the feedback we left.Previous review - which I still think is relevant:- 5 star status is extremely misleading- disappointing service ( especially during check-in and check out). Had one staff during checkout at the desk for a resort this size. We also had to wait for 2+ hours to get our room, even when we arrived during check-in hours- sub par food at restaurants- breakfast experience was appalling - extremely busy and no real focus on maintaining social distancing etc.

Ab
Review β„–57

Visited with family, nice hotel with good facilities including several restaurants, large pool, kids pool with water slides, tennis courts and private beach. Went during holiday season and the staff was great.Very nice views of JBR and Palm, bonus is to watch the sky divers land

Vi
Review β„–58

Please avoid... Probably the worst hotel I have stayed in Dubai.. Dated rooms... Not user friendly.. Mattresses are old and have inundationa..... Not value for money... Breakfast choices are limited and taste is > to say nicely > way below average.. Not many veg options... Lucianos has probably the worst Italian food in the world.. My 8 year old son can make better pizzas... Only silver lining is that the staff is courteous... In one of the best cities in the world its very disappointing to choose this hotel...

Ca
Review β„–59

Diffently a 5 star hotel, every thing was perfect and cant wait too return

Dh
Review β„–60

I think this is the oldest hotel in Dubai Marina. Not an ideal place for somebody looking for a silent peaceful stay. This place is like a carnival. Positive vibes only.

Is
Review β„–61

Wonderful service and great location.Higly recommended!

Dr
Review β„–62

All good, but I would love to know about the scam that daily happen at the pool life style luxury vacation club bussiness:) interesting bussiness that scam guests of your hotel every day !

An
Review β„–63

Great hotel, staff are helpful, polite - they provided an amazing service! Stunning view, love the pools! Will definitely be back next year :)

Di
Review β„–64

We were a family of 4, with 2 small kids (2.5y and 10 months). We were welcomed and pleased to get an early check-in. The room was spacious and overall clean. Most of the staff were friendly and gladly entertained our kids so we can enjoy breakfast or dinner. The restaurant had great food and nice atmosphere. The pools and beach were very nice, clean and inviting. The kids area was a blast, the staff there were so friendly and warm. We also got a late checkout and we are happy they could easily accommodate that. We only had one bad experience when trying to get help with the luggages upon checkout and nobody showed up. This would definitely not be a reason not to go back, we would go back for sure. Overall we enjoyed our stay and would recommend it for families with babies and children . Thank you!

Tu
Review β„–65

Nice Resort Hotel, nice wide beach! Booked Tower rooms, but I would suggest to book Club rooms, so that you will have some privileges such as access to Club Lounge and Infinity pool. Food was very nice in Lucianos restaurant near main pool. There are few restaurants, such as Japanese Kimura and Olival with mixed Lebanese cuisine!

De
Review β„–66

Dont change still the best for me and close to amenities.

Kh
Review β„–67

I had so much fun and I will be visiting soon

Ga
Review β„–68

Still my favourite place around marina and JBR. The brunch there is amazing, family friendly and staff are very friendly. Awesome ambience.

Am
Review β„–69

Wonderful property. Superb staff .easy excess to beach . Nice environment. Spacious room . Good food spread

Le
Review β„–70

Great hotel, great pool facilities. Extremely disappointed with the club lounge being closed during my stay, the replacement was not good. No hot snacks, food etc offered. However gym, beach, pool facilities definitely great. Breakfast could be improved compared to other Marriott Bonvoy facilities in Dubai. Room very clean and spacious. Staff service great during COVID. The let down was no pre notice about club lounge closure and average breakfast.

Mu
Review β„–71

Very Nice place for enjoying. Beaches, Club etc

Sa
Review β„–72

First you arrive tired from the trip and you have to wait 3 hours to fix the room, then they gave me a horrible bed, I didnt like the room service and I found the hotel very badly managed!

Re
Review β„–73

Friendly staff, spacious rooms and a wonderful, spacious outdoor area with a wide sandy beach. Only the jostling at breakfast shouldnt be ...

Ze
Review β„–74

Its a nice place to spend the weekend with the kids. Pool is big, kids enjoyed the slide. Good food with good service. Staff are nice and cooperative. Beach is a bit far from the pool but clean. Crawls are everywhere and that is disgusting, it eats ur food and is always near u. Rooms are clean and sanitized( i could smell it)

am
Review β„–75

Share my heart to this Hotel!With love to all personal. You are great!You help me to live my live much easily and happyAlso thanks to owners and Master Cheaf for good job and tasty food!Love to everybody who reading this! Live your life with smile!Smile right now please - make this practice every second of your LifeVery special thanks for King and all family from Russia with love! And all people lives in DUDAI. You are makin happiness for people and good emotions with Light to all world. I can feel it. Thanks!Instagram: @fullpowermike

Ho
Review β„–76

I just completed a 3 day stay at Habtoor. I was so fortunate to have an ocean view room with a small balcony with a perfect view at the 14th. floor. My wife and I enjoyed it very much. The hotel is really classy, and especially the club lounge was fantastic with very attentative staff who always asked if we needed anything. Every evening from 6-8 pm there is comlplementary alcoholic beverages, and quite the variety. Great deal to have lounge access, I must say.My kids enjoyed the wonderfull pool, and the 2 waterslides. Great hotel overall.

Je
Review β„–77

We were at the resort for about ten days.Daisy, the concierge and Raneem, the guest relations officer were both incredibly nice and helpful.While its a weird time to travel with the Covid pandemic, we were impressed with how serious the hotel took Covid precautions, including deep cleaning, requiring mask wearing and social distancing.Everyone entering the hotel and swimming pool area had their temperature checked. Guests staying at the hotel were from all over the world, and there was pretty much universal compliance regarding wearing masks and social distancing, including specifically in the elevators.The photos were taken from our hotel balcony.

Sh
Review β„–78

Fantastic iftar and the best part its outdoor seating area in the garden area.

Ga
Review β„–79

Fantastic brunch and amazing service. They even sang Shosholoza for our friends birthday... which was an amazing surprise for us! Thank you!

Is
Review β„–80

Very accessible place. And people are very friendly and professional

Sm
Review β„–81

Amazing hotel. Great place to stay for holidays with your family, pool is big and also slides for kids. Great service at the pool and for room service. The reception is also very good. Food at the restaurants and the buffet. In winter months the weather isnt extremely warm so the pool is an excellent choice to swim since it heated

Ro
Review β„–82

Love it especially Belle who took care of my order. ❀️

NK
Review β„–83

I love Habtoor Grand Resorts. It a place to come and experience.

Ch
Review β„–84

Friday brunch at the Grand Grill restaurant was excellent!

Sr
Review β„–85

EDITED (5th Jan 2021): I am editing this review after the Manager (Mr. Ahmed) reached out to us while checking-out and personally apologised for the poor experience, which appears to be largely driven by inefficiencies due to COVID and the hotel running at 100% occupancy.Although this isnt a valid enough reason for poor food quality in Lucianos and Dhiyafa + the general tardiness throughout the resort, its pleasing to see that the front-desk management cares and are keen to promptly act on the feedback theyve received from guests similar to us.--------------2nd Jan 2021Most pathetic experience, by a mile. The lobby during check-in hours is a royal mess with unresponsive staff who appear to have no understanding of what hospitality is all about. Hard to believe this is classed as a 5 star property within the Marriot Bonvoy programme - amenities, food, and overall experience are shouting for a 3 or 4 star rating.Do not get fooled by the Google ratings. Stick with Booking.com ratings.

Om
Review β„–86

The hotel and facilities were nice. However, we were conned by their sales team. Wasted our time and told us they would give us a dinner cruise. Sadly it was all a scam and we were refused as we didnt listen to them for long enough. Its a pretentious place and after my experience today, I will steer clear of all associated companies. Never again.

An
Review β„–87

We were disappointed when we entered the hotel. The receptionist was quite blunt when o denied that I dont want to upgrade. He said to is it because it is expensive for you. He exact sentence was is it because you dont want to pay.The lid of the vent fell over me while I was having a shower. I complained so they upgraded me and then experienced changed predominantly due to the roomThe lobby is not Grand at all. It is very normal. They could really do with some work and add G to it.The room on 17th floor is stunning, infact I could easily live here for few days.Olivial restaurant does very nice Lebanese food.Al Dhihaya grand kitchen does amazing breakfastGym is very big, clean and the equipment is great.

el
Review β„–88

Loooved the place... Amazing experience and so calm and relaxing... Beautiful views.... If I get a chance... I would definitely go back..

Ω„Ψ§
Review β„–89

Amaizing

Mo
Review β„–90

Its a nice hotel, has very nice pool better than any other hotel in Dubai. Maintenance is better than before but I think new hires at the reception need more training. Generous in service but dont depend on their shampoo it makes hair very dry. Windows are not clean at all although the view is amazing.

Ma
Review β„–91

The resort is well located next to the Busy Marina and JBR but has a secluded atmosphere, which is quite nice.However, the amenities felt quite old and tired, especially around the pool (the beach towel had holes in it...) and weren’t on or with the other 5-star hotels around.

Sc
Review β„–92

The beach isnt that great as it is sandwiched between two clubs competing for who can be louder. The pool is fantastic for kids with their two water slides. Plenty of seating and swimming space around the pool. F&B menu at the pool is ok, but nothing that youll be impressed by

Mi
Review β„–93

If you love beach and pools in a hot day under nice sunshine, eating international Italian, Japanese and a lot more others, its a nice place for you!

Pe
Review β„–94

Beautiful resort it was A lot bigger than i thought it would be. And the staff was Amazing, i travel a lot and this is the first time i ever left a review for any hotel or Resort. Everyone was very kind, polite and willing to help. I would definitely stay here again.

To
Review β„–95

We had a very nice pool day for an affordable price. Big swimming pool and good service. Thank you.

sh
Review β„–96

The best hotel in the jbr...

Li
Review β„–97

+971529503361 massage body full service

Jo
Review β„–98

Doesnt feel like a proper Marriott. The rooms are average, not as good as a normal Autograph Collection hotel. Service is good but they seem under equipped. We asked for mattress protection for our little one and they failed to provide this - seems a basic thing most hotels would be able to do. The food on site is massively over priced. Lunch for a family of 4 is easily Β£120. Definitely eat off site if you can. The saving grace is the pool complex and the beach, everything else is disappointing. Oh and dont expect any special service if you have Marriott status.

Fa
Review β„–99

Huge selection of fruit and pastries etc at breakfast. Everything about this was ok highly recommendable. The hotel is more like an office building with slight narrow and winding corridors. Close to marina mall and Jumeirah Beach residence can be reached by walk, taxi and close to the beach by taxi. Not walking distance. Room are contemporary with most amenities in the room

Ec
Review β„–100

Very nice hotel in a nice environment!The Hotel has itβ€˜s own beachsection and is close to the Marina. Big rooms, clean. The Breakfast was not excellent but still good. The employees are very friendly especially at the reception hall. The hotel is highly recommended for families.Book and enjoy!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.marriott.com/hotels/travel/dxbhg-habtoor-grand-resort-autograph-collection/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MzgxMzgwMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%253D
  • Phone:+971 4 399 5000

Categories
  • Hotel
  • Indoor lodging
  • Meeting planning service
  • Wedding venue
Similar organizations