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Al Ain Palace Hotel
Abu Dhabi, United Arab Emirates
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Ri
Review №1

True taste of Filipino cuisine served in an ambiance of true Filipino hospitality.Excellent chefs.

Ro
Review №2

Good ambience with great hotel staff.Reasonable price. Totally worth it.

Mo
Review №3

An amazing historical hotel, one of the first ever hotels built in Abu Dhabi.Very nice location nearby the Courniche and the downtown areas were all the action happens.Amazing staff and decent outlets.Very good place for a short stay if you want to enjoy Abu Dhabi.

Ra
Review №4

Been a member for a while, the facilities are good with attention to customer focus and easy interaction. Kudos to Ms Fatima who does a great job and is helpful in timely resolving any issues. Keep up the good work!

sa
Review №5

Excellent hotel with amazing hospitality.Room was fine clean and tidy.Swimming pool was awesome enjoyed a lot.Great ambience at Nalukettu enjoyed the food too.Make sure the Jacuzzi sauna area is also clean and tidy. Did not feel comfortable there.Rest everything superb.Thanks to Mr. Ameer for the cooperation. Really kind and friendly person. Would visit once again soon.

Mu
Review №6

Had 20 days quarantine here... I really really appreciate the decent atitude of hotel staff...They are really professional staff... From receptionist to housekeeping... Food quality for quarantine people was good... so taking out 1 star...

Ch
Review №7

My rating is not accurate actually I give this hotel health Club a minus 5 star rating and a thumbs down.I went first time and as per feedback my expectations were so high but when I faced to the receptionist who was at front I realized that I did a mistake to choose a place for enjoying my family day. Employees are not professional at least not friendly, there is no customer service, it is zero and the first impression was not well, very disappointed. They need to get train, no manager around to help. Gym was disaster. Jacuzzi sauna unhygienic. But only swimming pool was great. Need lot of improvement.

Si
Review №8

Good room and amenities.Housekeeping staffs are good and keeps clean rooms.

Ha
Review №9

Nice place for all even families when getting the daily pass, so can enjoy the pool, gym,jaccuzi and even the rest. Bar.

Pr
Review №10

I had told the staff I am a non smoker and I need a non smoking room. But they allotted me otherwise. I had a horrible night. The next day morning the staff promised me to change the room during the day But later they went back on their promise. In total this is a highly unreliable hotel with the staff having malafide intention, spoiling the guests peace of mind.

ya
Review №11

The staff were so helpful, starting from t he bellboy to house keeping. The property is due for some minor renovations, but the great service makes up for it.Pat on the back for Lakshman, Sudhir, Ayaz, Hameed and few others whose names i dont know unfortunately. Smooth and pleasant stay gr8 for families to be.

Ra
Review №12

We went to naalukettu restaurant.. it was an amazing experience... Staffs were so cool... Very good interacting with customers... Manager in charge Sugesh done an excellent job... Loved the food ...

Ba
Review №13

Staffs are Excellent.Special Appreciation.Raj kumarSudheeerLakshman

Ka
Review №14

The professional care is there from moment I confirmed my reservation as I was called to be guided how to reach the hotel , the process of checking in is friendly stats 😊, well.....checking out am guilty! Stained (monthly drama!🤫) that’s why I was politely asked to wait , oh yeah! The security who assisted me where I can park - big boy! Snappy you with your cute temperature checking thingy 😊, Thanks and keep it up! 👍

du
Review №15

Just a simple 2star facility hotel.No view from any rooms, only 2 floors.Size of the rooms are pretty small.Only regional channels available on TV,

Te
Review №16

Booked a standard room, but management upgraded for a suite room. Well lets just say..it was a great feeling. The room was spacious with a living room, bathroom and bedroom. The staff were very helpful in all areas of hotel. I had a nice holiday.

Ak
Review №17

Very good hotel for rest and active life.in good location

Sa
Review №18

Superb hotel for every kind of guest bussiness...family...short long stay...couple..Top most Great Covid measuresEach and every hotel staff is kind and helpful and behave/act professionalyFelt comfort..safe and secure during my staySuper peaceful..eco friendly locationAlmost everything in walking distanceHats off

AJ
Review №19

Good oneEconomical, situated in corniche side, good parking nd good restaurant available

Sa
Review №20

Old hotel and small room but contemporary design. No teapoy available in room. Except these very comfortable stay.

am
Review №21

Small Size ! It’s good For single .

Ar
Review №22

We had a bad experience with one of your F&B Manager. But nice place to sit and drink

Ru
Review №23

Been staying here for over a month. Such friendly staff from the minute you walk in.From the concierge, Reception & Housekeeping staff - everyone is helpful and friendly.Beautiful gym, pool and restaurant facilities. Would recommend them any time.Thanks for the wonderful time to all the staff.

Ho
Review №24

Very nice location and clean hotel with good verity of restaurants.Resonable price.

Aa
Review №25

An affordable, amazing, comfortable and value for your money.Paid parking in available in the front.Corniche is on 3,4 minutes walking distance.Restaurants are available.Staff is so nice.

Br
Review №26

Nice history, access to local pub and club, gym and pool clean and convenient, decent size rooms, bathrooms little small and my room had no bath but overall a very nice place to stay for long journeys.

Al
Review №27

One of the first hotels in Abu Dhabi i believeOld but i wish they keep itlet us vote it as heritage location ?

iv
Review №28

Worst hotel ever very bad experience to check in there..never ever book this kind of hotel

Wi
Review №29

Pocilities and services are perfect

Ya
Review №30

Nice hotel.. old but still nice

SI
Review №31

Nallukettu has variety of foods and its good place to booze with family and friends dedicated area for family also

va
Review №32

Alain place hotel is perfect hospitality great service social housekeeping staff pusta is very perfect and maintain my room always clean thank you pusta and all housekeeping staff I will be coming soon

Pr
Review №33

Housekeeping staff pusta was very personal lady she was mantain my room always clean and she was very helpful thank you Al aim place hotel I will come back again

Hi
Review №34

Staff are nice and welcoming, they take all precautions for covid, the room space was great, but furniture need to be renewed, the bed is not that comfort even its very big size. The room was clean and sanitized, although bathroom was not that much clean, the shower is not so good and its old, water temp will be changed while you taking a shower, the best thing in this hotel is the swimming pool its very big and very clean and nice, and the worest thing is the parkings, you have to pay your own parking!! Overall 3 starts is more than enough for me...room330

Ca
Review №35

Quite and nice all staff were helpful and friendly

Dh
Review №36

Excellent hotel. Currently we are staying here. The staff are very good. Good breakfast, manager Arun and team served very well. From normal room we went for suite as standard room was not enough for us. Suite is good with a separate hall.

En
Review №37

Really sorry to say that. But it was the worst experience during my stay in UAE..AC is very bad and rooms are full of humidity.. I became sick of it me and my familyStaff are really nice and trying to do their best but the main problem is the facility itself..

Su
Review №38

Super place and nice gym and swimming pool

Ta
Review №39

Amazing customer service and facilities there. Staff is nice

Ti
Review №40

I would like to thanks Al Ain Palace Hotel for his good hospitality and nice room service in the pandemic Covid 19 situation. Also I specially thanks to the hotel staff pusta for their contribution for nice room service.

Pa
Review №41

Good food.excellent service

ha
Review №42

It’s not halal for Muslims 90% of their poolside menu is porkBut it’s a cool place and quiet beautiful

Ak
Review №43

I recommend for families , vast hotel really as its name a big palace , clean & staff are there for you all the time , location is amazing Thank you

Ga
Review №44

Good experiencd

Ah
Review №45

My favourite place

An
Review №46

I love the pool

Ha
Review №47

Rooms are small and old.. but the amenities make it value for money.. health center and pool are totally worth checking out

An
Review №48

Good rooms and sraffs, but Some time lift not working, its management not taken serious action will effect your business

rw
Review №49

Not even ½ star it should get .Very old hotel, very small shawer area,no parking provided by the hotel,its paid parking, not clean

Bi
Review №50

Went to Nalukettu restaurant inside Al ain palace hotel. Good location and excellent food.

aj
Review №51

Good hotel

Ta
Review №52

Have you any email

Ha
Review №53

Good not bad

eh
Review №54

This hotel is a nightmare be careful RUN dont stay here. They tried to give us a smoking room and we are non smoking the room is suffocating you cant even breath. They moved us to another room with no windows and said this is the only one available , their customer services is horrible and useless their hotel manager is useless , I thanked God when I left it, it is disgusting.

mo
Review №55

The Front office manager Mazar is not helpful at all, very stubborn person, the way of his communication is really too bad, he doesnt know how to deal with loyal & regular guests to his hotel, really not collaborative at all

As
Review №56

Most underrated hotel. Spacious rooms clean and good staff at fraction of price

ma
Review №57

I go for easy tiger where the staff are like family

Na
Review №58

Very good Hotel available paid parking

GI
Review №59

Good hospitality and helpful mentally all staff

Da
Review №60

Love Easy Tiger!

Rr
Review №61

My family and I have really enjoyed our stay at the Al Ain Palace Hotel in AbuDhabi. No doubt the Covid 19 situation has reduced the wonderful facilities usually offered, however the warm hospitality of the team hasnt dampened at all.Our room was so comfortable, the served breakfast so generous and the overall experience was amazing!

T
Review №62

All staff very friendly and helpful, great service , enjoyed my stay there

Wi
Review №63

Nice location nice view

Mo
Review №64

Its very nice hotel

vi
Review №65

Nice place

Ni
Review №66

One of The oldest hotel still havinf charm

Ha
Review №67

Traditional look ..and neat and clean rooms and very good customer service...i really satisfied with hotel.....thank you so much....

Ku
Review №68

Very nice place to stay clan. Nice approach towards to Customer. Timeily Cleaning, support to customers.

Sh
Review №69

Neet and clean place. Affordable price.I stayed here on 2008. After 10 years they are more better. Good restaurants.I love this place.

Vy
Review №70

Nice Place

Mo
Review №71

That’s the 4 stars hotel 😣

Sh
Review №72

Not the same as before.

Mo
Review №73

I use the Health club and the swimming pool.. Both 👌

Sr
Review №74

Not that great

ab
Review №75

Very Good hotel and room service but, hotel have to provide free parking for guests , I spent more than 30 min to park my car 😏All are amazing and definitely i will advice all my friends to stay there .

Go
Review №76

Excellent place

J
Review №77

It is a pretty hotel. But man the hotels have wrecked the beaches. They dredged everything to be pretty but have collapsed their marine ecosystem by removing the mangroves, seaweed, rocks and rubble. Never a good thing. And hardly anyone even goes in the water anyhow. Everyone is just at the pool. The hotel is pretty and what you would expect.

Ar
Review №78

Pathetic service, front office staff is not helpful, room slippers are not provided and you have to ask for them, the management has zero sense of running how to run a business in hospitality industry, where customers are the top priority. Parking outside is always full and beware those guys will risk to take your car and you might get a traffic fine/car impound. My car was dented and paint cracked on 2 separate ocassions from the valet parking guys. Rooms are not good. They stink and the carpets are old. Sometimes, there is a problem with hot water.

Ju
Review №79

Very nice place to stay have a pool to swim there

Pr
Review №80

Kind of feeling coziness in the lobby, but good environment and easy access to all F&B outlets.

Pe
Review №81

Fine Area

Ra
Review №82

Nice place

Su
Review №83

Good place with quiet some good restaurants. We went to the naalikettu, it had some good food and games as well for entertainment. Overall a good experience.

Ut
Review №84

Good

Ri
Review №85

All the Mallus and the Non Mallus who wants to have pure Mallu food, please go to Naalukettu in Al Ain Palace Hotel. I love it to bits as I enjoy amazing Sadhya on weekends. I would go there again and again just to remind myself that Home isnt too far ! 🥰

Gl
Review №86

Decent

FS
Review №87

Poor customer service, unfriendly staff. There is also a certain smell in rooms even though we changed few rooms. They also dont provide any slippers in rooms. Front office is very pathetic. Management including general manager doesnt know anything about hospitality industry.

Sa
Review №88

Four stars hotel. Located in main heart of city. Oldest hotel with the essence of Abu Dhabi well maintained and lovely place

Na
Review №89

Its one of the oldest hotels in Abu Dhabi and has its own old world charm that can only be felt at historical sites. The hotel layout as well as its architecture are inviting. It gives a feeling of cosiness and warmth . We had dinner at Taste of Asia Restaurant. The Sushi platter was awesome. The Chef prepares fresh Sushis right in front of you hence, please be prepared to wait for half an hour before your order is served. The waiting time can be utilised by sipping your choice of drink (both Alcoholic and non-alcoholic). The decor is old style with wall hangings and artifacts from Asian origin. The staff are friendly and attentive. Last but not the least, the food is awesome.

As
Review №90

Fitness club is just awesome and in economical range you can get all the perks.

Si
Review №91

Kuya Juan is the destination place for all your good music good food needs. It is just within a feet away from Al Ain Palace hotel entrance. Recommended for those who wants to experience the Filipino nightlife.

Re
Review №92

Good hotel to stay very clean and friendly staff

Br
Review №93

Nice place for a drink have easy tiger and Pj plus the seating area outside next to the pool is good to relax by while having a nice cold Peroni

Ir
Review №94

Would have given 5 stars if the shower room was at least an arms length wide.. but it wasnt. It was very tiny, one cannot have a decent scrub. Other than that, friendly and accommodating staff, got nearby restaurant, comfy and spacious room.

Ja
Review №95

Its my first visit to this hotel, really nice service, standard room is quite decent option which I opt for me. Outside hotel cornice beach is very nice place to visit.

Vi
Review №96

Courteous staff. Neat and clean rooms, linen, wash rooms. Excellent house keeping, AC works fine, can adjust as per requirement, Abundant hot water, do not provide toiletries like toothpaste, comb etc, but the usual stuff like bath gel, shampoo, body lotion etc are provided. Very scanty break fast , poor internet, Did not respond for breakfast request hung on the door.

Un
Review №97

Really great place.. Hygenig food, clean and peaceful environment, well managed rooms... just loved it... will be there again... also its affordable as well....

Gu
Review №98

Value for money. Sparkling clean & located in a great place.

Le
Review №99

Value for money. Sparkling clean & located in a great place.

Ki
Review №100

Super calm place. Good vibes

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100 Photos
100 Comments
4.1 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.alainpalacehotel.com/
  • Phone:+971 2 599 6000

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