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The Manor by JA
Dubai, United Arab Emirates
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At
Review №1

The overall service was perfect.. Was feeling really happy to stay there.. the rooms were very silent.. If you start with a Food availability to the customer through a third part it will be better thats the only suggestion I feel personally..All the staffs are very professional..Al the best..Athira..

Tj
Review №2

Very nice people and staff. Rooms are very clean and tidy.

Ru
Review №3

You will enjoy more than what you pay. Such a nice place to have a staycation plan at least you should stay there for 3 days to enjoy the full facility. Specially to mention Ms. Marj San Juan who made sure the stay was pleasant. Thanks to the team

Ne
Review №4

My cousin and her little daughter stayed in this hotel for around 40 days and I can say that was the best decision to choose Manor JA. The hotel is very clean, the ambitious is nice, the staffs were so helpful and kind. There is a bus station right in front of hotel , going to metro. Thank you all! You made it a safe and pleasant trip for a mother n a small toddler.💚

Ra
Review №5

Quick checkout. Cute decor. Clean rooms. Friendly staff. Quick housekeeping.

Dh
Review №6

Had a great stay here, nice rooms and great view of Marina from my room. Ms. Marj help me to give us great price and discount on saty.

Mo
Review №7

Really its amazing so quiet 😍 also the staff there so nice I like to be there again and again this is not the last time I will go there I like it so much ❤️❤️❤️♥️♥️

Ay
Review №8

One of best hotel in Al Furjan. Excellent room and services. Cooperative staff. Highly recommended.

Ju
Review №9

We ordered some Moroccan dishes from that restaurant in this hotel. Which was reasonable at the same time very exquisite. Chicken Tagine was undoubtedly nice with juicy sweet sauce. The experience was good enough for us to feel like visiting this hotel soon!

Ma
Review №10

Very smart Hotel. Not to big. I like it.

wo
Review №11

Very good a brand new hotel and price! Spacious rooms, clean, room service, basement parking, comfortable bed, modern style. Incredible for long term stay also

K
Review №12

Amazing property, enjoyed the paddle tennis, gym, and spa.The food is very good.Peaceful location, 10 min from ibn battuna mall.

Sh
Review №13

I stayed for two days. It was a new wonderful experience in, according to me, a high tech hotel. I will give full marks for cleanliness and service

Ag
Review №14

Absolutely loved my stay at The Manor JA. I stay at hotels a lot and I love exploring new concepts. Since I drive and work remotely this hotel proved to be a perfect combination of business and leisure for me.Strategically located near the Expo 2020 area, the hotel has an easy access in and out and is only 10 mins away from Marina. the rooms are pretty spacious and verb clean with modern amenities and fantastic housekeeping team always ready to help.It also has a pool on the rooftop with sun around the clock. Its F&B area is very spacious and well spaced out to keep the social distancing measures and team is incredibly accommodating. Overall a great experience and place to stay in Dubai.

Ba
Review №15

Nice new property in Al Furjan. I was surprised that they are still having some construction at the entrance. The staff is not so friendly and seemed upset for some reason. When we parked at the entrance, we had to go and call someone to help with the bags and they were not so keen to offer help and was acting as if they are doing us a favor. Weird level of service for a hotel.

Eh
Review №16

Excellent business hotel, newly opened . Interior is modern style. Staff are friendly and helpful. Room rates are affordable for all nearby businesses in Jebel Ali district.

Yo
Review №17

Hi,The experience was good to stayed in hotel but there is one concern which i want to bring in your management knowledge.Today early morning, my fiancé went to hotel to get check in and the receptionist who was present there he did not respect her as he was directly calling her with name without any respect which is not acceptable.its my advise to brief your recaptioned how to greet guest and call their names with respect.She was checked in today around 06:00hrs and the booking was under name Punam Purkoti.

Ay
Review №18

Overall the experience was great, wonderful atmosphere very relaxing. Staff were amazing so nice and helpful. Rooms are clean and great. Breakfast timings are very reasonable. Great for gateway to be in quite place away from busy streets. You have so many options next to you. Will come back for sure

Je
Review №19

Thanks alot to the reception team, you were super hospitable and generous.A hotel in a non touristic place, but that was amazing, because you feel calm and relaxed.We cant wait to go back and spend a weekend. Thanks alot guys. Keep it up.

TA
Review №20

The hotel is new, clean, modern, excellent services and price is very good as well.

ge
Review №21

Yeah good hotel...

An
Review №22

Staff behavior was good , cost is low and food is good.I will recommend to all this hotel

Di
Review №23

Ok this a nice hotel that needs better service but sure they will get there as they are re recently open.

lu
Review №24

Good place quite place...place you can relax..a place for business and meetings..eat good food..swim in roof to relax..friendly people as well...

Ra
Review №25

I only went there to use the padel tennis court, but the staff were great.

Be
Review №26

Very accommodating and quiet place to work out of

ED
Review №27

Great place to relax and spend time with family. Good customer service and secure environment.

Ha
Review №28

Beautiful! Wanna give ☆☆☆☆

be
Review №29

One of the best accommodation i have been, sure Ill visit it again

Li
Review №30

Simply great place100% recommended

An
Review №31

🟢 Great value for money | Trendy | Neat & clean | Business oriented lobby | self-parking is available too.🟢 Note that a bath tub is only available in SUITE option not a standard room.

Ah
Review №32

Excellent as business hotel, one of the best not only in UAE.

De
Review №33

I loved the way they treated and helped me. Specially Mr.Rehan. And all the Facilities during the stay was just awsome. I love to be there always.. 😊😊

To
Review №34

Good value for money. It is out of the way from central tourist spots and transport limited. Best of you have a car.Front office staff (specifically Hossam) I must say are very friendly and go out of the way to get you the best deal and make you comfortable.

No
Review №35

Played padel there was fun

Ah
Review №36

Very good 👏

Sa
Review №37

Super clean and helpful team.

Le
Review №38

Everything is beautiful and wifi is 200mbps.

th
Review №39

The room was good however the customer service was VERY POOR. When I booked the room, I was asked to process the payment online. I did it twice and It did not go through so I called them and sent an email about it. They advised me to process the payment through bank transfer and I did (Payment completed and I sent the screenshot). Next day, they auto-deducted the amount again. I called them and explained, they said they haven’t received the payment yet that’s why their system debited the amount. Later on, they refunded me.When I arrived at the hotel on NYE, Dec.31, the receptionist told me that the address was wrong, I should be in JBR so I said please double check because that was the address on the confirmation email. Then they confirmed, the address was right and then they chased me for the payment again so I explained everything and paid the tourism fee of AED 15. I am very particular with the T and C and Customer Service because I am a Customer Service Manager myself. After all Its New Year, so I was very calm. They forgot to advised about the wifi password so I called them many times, No answer. I understand because It’s New year’s eve and I just went down from the 4th floor and they advised that there’s no password, well I don’t know because there are 3-4 different networks.Around 10:00PM a lady entered my room, she spoke with the staff outside and said there’s still a guest inside wherein It’s my room. Then the staff told me that their system is down and asked for my name. I was still polite although It’s stressing me out.I left the hotel at 11PM and came back at 5AM, another issue, my access card is not working. I suppose It was deactivated because another guest came in with the same access card. I went to the reception and the receptionist activated it and I asked, what happened? He said, I might have used another card. They never say SORRY for all the inconvenience. I was trying to be positive because It’s New Year but they’re working in the HOSPITALITY industry so they should know how to take care of their clients. It was the worst customer service ever that I have encountered. They need a proper Training.When I checked out the hotel, I was asked again to send the screenshot of the payment and I obliged and sent it via whatsapp.Today, January 3, they called me and chased for payment again. I told the guy to check with your bank because It was already deducted on my account. What else can I say? I was very professional and I kept my composure but they don’t know what are they doing. The whole process was so disappointing. I want to start my new year with positive energy however I think I needed to share this.

Ro
Review №40

Very good service. I recommend.

Dh
Review №41

Good nice

az
Review №42

Nicely decorated hotel but poor shower

Kh
Review №43

Very good service

Ne
Review №44

Wasnt staying there. But ordered food from The Moroccan restaurant. Horrible.I am Moroccan and I never had such food from a Moroccan restaurant. No taste very salty...

Sa
Review №45

Amazing and a very comfortable stay, thanks a ton Jaspreet and Hossam

Ch
Review №46

We really loved the place! Such a quiet place to get out of the buzz and relax. Staycation vibes on point. Cleanliness was great, the room was neat & clean. Toiletries were provided & I loved their shower gel 😻😻The service at the front desk from Mohammed Alaa during check out was so great. He was so friendly and kind. The girl at the restaurant Fasma was super generous and kind to us. Breakfast was served to us and she made sure we were very comfortable . The food was not that great though! We had the manor breakfast! It’s always the service that matters to us, and fasma and Mohammed made that we would definitely visit again for a staycation when v need a break from work.I would love to see both of them again in my next visit. Thank you guys for a lovely stay and keep up the great customer service skills.

Gu
Review №47

Horrifying. We happened to see two buses of workers that got out and marched into the hotel during our stay.My friend was then threatened by the security manager to delete the video otherwise he would call police. The way he did it was literally blocking my friend (a small girl) from moving while holding his phone on the other hand dialing police number. The whole thing happened in dark and there was no face showing, only hundreds of workers marching into the hotel. We felt we witnessed a crime scene or something and could be killed anytime. Cancelled the hotel and ran away. Avoid it at all cost.

ra
Review №48

A brand new property with modern features and offers spacious and clean and tidy rooms. The staffs are amazing and so helpful. Public areas are so elegant and enables a new way of experiencing the hospitality. Keep rocking dear team🤜🤜

mu
Review №49

Awesome hotel .. love it

Sa
Review №50

Love the modern look to the hotel. External clean and comfortable. The staff are very friendly and professional.Exceptional experience overall

Ja
Review №51

I was too much upset about your services, I called many times to request prayer mat no response and I called for iron board again no response. Then today we my kids go for breakfast they just requested cornflakes they are not served although they have waited for 45 minutes which really not accepted. Why I included breakfast prices in room rate while there is no value. Bad service

Kh
Review №52

The rooms at this hotel are incredible. They think of all the details that make a difference. Truly exceptional experience and great restaurants as well. Top notch all the way

Ga
Review №53

Nice palace for all

Ei
Review №54

Really good and practical hotel. Helpful staff, and very please vibes around. I hope you guys all the success !

Da
Review №55

I like this Place 👌 And also I like the hotel Clean rooms and staff are very hospitality and kindly.The housekeeping staff are very hard-working there and I see it comes will be 5 star quickly

Ah
Review №56

I really enjoyed my stay at the hotel i stayed for 5 nights! Great food and friendly staff the location is excellent near expo site and 10 mins away from emirates mall!Thanks JA for the lovely experience.

Om
Review №57

Perfect location,very friendly staff and helpful and when it comes to the food it’s delicious.Rooms are very spacious and quiet.Near malls and Dubai eye !!!!

Ab
Review №58

Very good location. Brand new hotel. Enjoyed staying there.

Ad
Review №59

Great hotel , great staff, always helpful ..........., fantastic service love it ... .......................................5 stars

Lo
Review №60

No one helps you with luggageNo ironNo house keeping after 6:30 pmOverall the room is very good

Sh
Review №61

Great stay........Really had a good time with them

ab
Review №62

Really good vibes! Enjoyed my stay there. Great service.

Wa
Review №63

Excellent place for business“Starting with the cleanliness and cosy environment around the hotel every thing looks tidy and clean staff are accommodating and extremely helpful in a very professional way specially the housekeeping team Reju, Naveen and Irfan doing a grate job of taking care about the guest. Recommending for world one of the best place in town with reasonable room rates“

Im
Review №64

I appreciate

Ch
Review №65

Well, where to start....Positives:+ Wifi (which is quite normal for 2020;))+ Modern design+ Parking facility+ Clean+ Friendly staffNegative:- difficult to find because the infrastructure around the hotel is basically a construction site (to be fair, that’s out of the hotels control)- restaurant has a very limited choice of food- taste was fine but nothing special- 2 or 3 English TV channels (News)- Breakfast, not worth the money- Kitchen exhaust fan is next to pool - very smelly- A small Glass of M&M’s was 30AED. That’s more than just expensive that’s greedy.Guys, don’t get me wrong, the hotel is fine and clean but nowhere near to what you would expect of a 4 star hotel.

Am
Review №66

Its ok

Ju
Review №67

Nice and new hotel, I really enjoyed beautiful atmosphere and professional service, new area, they have a shuttle bus, making you easy to reach many places

MH
Review №68

We had a great stay at The Manor, it was such a pleasant experienceThe food was amazing and the staff were so welcoming and friendly.We’re looking forward for our next stay at The Manor

Ma
Review №69

Service is impeccable. Staff was very nice and the food quality was amazing for such an establishment.

Pr
Review №70

Very clean and organize

عب
Review №71

It was a very wow, amazing great stay i was super surprised about the hotel I will definitely come here again 😍😍😍💜💜💜

Ar
Review №72

Nice beautiful facility

mo
Review №73

Great hotel with amazing staff, food was superb and the rooms where modern, spacious and perfect.

Ki
Review №74

Wait for few days to experience THE MANOR BY JA . The value place offering Assured JA quality in the most wanted location.

Zu
Review №75

Very Nice Place and hotel facilities are excellent only road work going on

Si
Review №76

Beautiful interior, amazing food. Worth 5 stars

Zo
Review №77

Extremely happy with the hospitality and overall experience. Highly recommended.

A
Review №78

Modern and new very nice hotel . I like it :)Location is Jabal Ali - Behind Al Furjan are

So
Review №79

Very good service

Om
Review №80

Amazing Ambience, Flawless Staff, great Location, Peaceful Residence

ab
Review №81

So so nice ..

Bx
Review №82

Good overall

Ma
Review №83

Love the ambiance, full of light and airy open spaces, was really relaxing after a long flight. I was offered some ligh dates and traditional arabic coffee that was very much needed to alleviate the jet lag. The rooms were great for a business traveler such as myself and its locationan is very close to the metro to get into the city.

Mo
Review №84

Wonderfol hotel and facilities for business ... clean room and great internet speed

ab
Review №85

Great Hotel sophisticated staff.. near ibn battuta and jbr. Cant wait to come back for expo as it is a 10 min drive.

طي
Review №86

HelloDo you have WhatsApp to communicate?

sh
Review №87

I was there for a quick business trip, spent 3 days and was extremely satisfied with hotel overall.the staff was courteous,the prices reasonable for the quality and an overall great experience 5/5

Mo
Review №88

Newest hotel In town

Ir
Review №89

Good

Ar
Review №90

Inside look amazing

Ma
Review №91

Great hotel, very friendly staff

AS
Review №92

Its too GOLDHOFER

Ab
Review №93

Nice and calm place

al
Review №94

An
Review №95

Very bad experience. Staff in not accommodating the guests if there is some problem.

Sa
Review №96

Nice Hotel

Ro
Review №97

Nice place for peaceful life

Ro
Review №98

Good place

Ro
Review №99

Best place to live

Sa
Review №100

Due to construction nearby areas direct access to Manor is a bit difficult ... Hope so now direct access is opened

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.jaresortshotels.com/dubai/the-manor-by-ja
  • Phone:+971 4 875 2222

Categories
  • Hotel
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