user
Radisson Blu Hotel, Dubai Waterfront
Dubai, United Arab Emirates
Appearance

Comments
Br
Review №1

Id definitely stay here again! Very elegant and breakfast is a pure delight. Our shower leaked onto the floor a little though, and there was some confusion with billing on the last day and again during checkout. Club in lobby is a bit pricey with not-so-great service. Good service otherwise in the hotel.

Ta
Review №2

Awesome service, the breakfast food was good, the protocols for covid was great, and the bed was AMAZING!!! The cleaningness of the room could be better, but its still safe. There were a couple of areas that needed to be dusted, especially areas where nothing was on the shelves.

Ja
Review №3

Friendly and accommodating team. They go above and beyond to make you happy. Will definitely stay here again. My only suggestion is to offer different variety of breakfast items each day. After 4 days I really wanted more choices.

mi
Review №4

The cleanliness is 😢 check in took very long and staff will call u at 3 AM on ur mobile to check if u are in hotel or not 🥲🥲🥲

Hi
Review №5

Good location, nice hotel , but the team at front desk gave me little un pleasant experience rest all well

Lu
Review №6

This hotel is amazing. The staff are the Mort wonderful staff Ive ever come across. Suraj is the best house keeping service dude ever!! He transformed my room and was so amazing.Thanks guys will definitely be visiting again!

Ro
Review №7

Nice view from Burj Khalifa view, breakfast is really good with loads of varities.

I
Review №8

Beautiful hotel rooms are very clean and the bars are just amazing. Make sure to check out Story downstairs and marker.

Vi
Review №9

Good to take rest but very bad in providing facilities. Wifi withdrawn after one day. No milk for tea, water etc everything have to ask for. I had package deal but surprised when got it that they will not provide dinner on the day of checkout. Asked me to check out before my scheduled time. Its like you pay in advance and even then not sure you get the value of your package. Will never ever recommend anyone this hotel.

Ra
Review №10

Nice hotel ! But doesn’t take care of the customers needs. I only wanted to heat up the meal I couldn’t finished the day before but they did not want to heat it up! Is that a 5 star hotel, I don’t think so.Find another place for your holidays if you really want to enjoy it !Should I also say that the swimming pool is nearly everyday full with children so if you want to relax it’s definitely not the best place!!!

Ke
Review №11

Everything about this Hotel was good. The best thing about this hotel was the Excursion. Mildred from the Excursion was extremely helpful. She planned all our excursion and followed up with us. She reminded the timing and also booked our Covid test. We were stress free. without Mildred our trip would have been chaos. Mildred also explained to us about downloading Careem app to get inexpensive taxi. She was very helpful. If i ever come back to this hotel, it would be for her and if you guys go stay in this hotel, make sure to look for her. About the hotel, all the staff were nice. We love the water that they were refilling. The hotel was very thoughtful enough to leave us a cake for our birthday. only thing is that i went down to show my appreciation for the cake but the man down at the desk name Said was just blah!. I would definitely stay in this hotel again because we had great time and this hotel was close to everything and everywhere we wanted to go. Specially the Dubai mall was near.

Mo
Review №12

Excellent service quality, employees very competent and professional. Special thanks to Loriemay in business lounge, she provides a perfect service.Thanks to hotel team.

Ab
Review №13

My son and I spent 10 days at the Radisson blue, waterfront. We had the best time of our life. The staff was amazing, smiling and extremely friendly. Clean and neat , in the middle of the city, walk-in distance from most of Dubai attractions. I’ll definitely come back for my next vacation. Thank you so much. I would like to send a special thanks to Karishna our lady cleaner, she is friendly and extremely helpful, offering her services all the time with a warm smile. Thank you again to all the staff, who made our stay an unforgettable one.

Ia
Review №14

Good clean comfortable hotel, Staff were friendly and attentive. A nice outdoor bar which served punk IPA on draft and good food. Only complaint was the lack of signs made finding our way around difficult, the hole is a bit of a labarynth, with stairs and elevators that take you to unexpected places !!

Ja
Review №15

Radisson Blu Hotel in Dubai is wonderful. I enjoy the amenities, the pool, the concierge is very helpful and the variety of food is all good.

Ma
Review №16

I stayed there for 20 days, one of the best 5-star hotels that Ive been in.Clean, friendly staff and high quality service

Nu
Review №17

Awesome experience, the staff is just perfect, very friendly and always available to help (mainly Gilbert).Top class facilities (gym, restaurants, swimming pool, etc), wide food variety and very good location (close to Dubai Mall).I strongly recommend for families.

jo
Review №18

The waiters are the best me and my friends had alot of fun ....and dj Vinny really made us dance all nite we couldnt sit down the music was ontop

Ad
Review №19

First time at the Radisson Blu Hotel and it wont be last for sure!What a beautiful, classy and amazingly maintained place. From the great customer service and amazing staff to the cleanliness, food and bedrooms.I highly recommend this hotel for the overall experience. You will not be disappointed and also you get what you pay for.Thanks again to all the team in reception, front of house, valet team, restaurant, bar, housekeeping and room service.Amazing team and great people.So Thank you very much and I will see you all in a couple of weeks.

Ti
Review №20

Excellent friendly service, clean, cozy and spacious rooms … superb breakfast … what else can i say - nothing to complain about. I really enjoyed the two weeks of my holiday in this great hotel!

Fa
Review №21

Stayed for 1 night and unfortunately we had a terrible experience. Upon arrival, I had to prompt the valet to take my car. I then had to prompt them to help with our luggage. Then I had to ask for the valet ticket. If I was new to hotel experiences, I might not have known how this works and it would have been a disaster. At check in, our room was not available, so we were told that they upgraded our room and added extra beds. This was fine, although we would have been happy with the regular room. The new room took 2 hours to be prepared, delaying all our evening plans at the hotel. We were sent to the business lounge, which offered free soft drinks but the kids quickly got bored. After multiple trips to and from reception, the room key was finally given to us but unfortunately it was too late to go to the pool as we had evening plans. The pool was very small too, by the way. I expressed my discomfort and annoyance to the manager, who was quick to inform me of the upgrades I was given, and was offered a food voucher for their (expensive) restaurants. Eventually they offered me a 10% discount, which will apparently be refunded within 2 weeks. The room itself was nice, apart from being able to hear flushed toilet water from upstairs running down the pipes. In the morning, we noticed the duvet we were sleeping in had big dollops of what looks like dried up blood on it - even after all those hours of waiting for the room to be prepared. They were very busy and apparently fully booked. I cannot recommend this hotel.

Ol
Review №22

Very good service, clean and big room. Breakfast was perfect. Gym is pretty good equipped like for a hotel. Stuff was very helpful.

Za
Review №23

Review for the restaurant by the lobby:- staff fail to greet- staff asking what would I like to order to eat right away without asking what I would like to drink, at lease bring some water- staff forgot to bring after I ask after 15 minutes- this the part is highway robbery happened: they charge 2 different dish for 1 salmon salad.For the quality:1/5 salmon was too dry, for the salads taste nothing like fatoosh salad.

Ra
Review №24

A great Hotel. I have traveled a lot to Dubai, but this hotel is really special. We had a great welcome in the reception and we good an room upgrade for the 19th floor with a nice view, which was lovely. A big thanks to the reception. The housekeeping people was so friendly, always they asked us if we need something Special in the room. Here also a special thanks to Karishma from the house keeping team, we miss her friendliness. The breakfast in this hotel is also so great, they have all needed foods. The pool area is also superb (sunshine in summer until 4 p.m. local time) and I can really recommend to stay in this hotel. My next visit in Dubai, will be definitely again in Radisson blu waterfront.

Em
Review №25

Great serviceCANAL & Burj Khalifa ViewWIDE RANGE BREAKFASTGood restaurants (Fire Lake)Good vegetarian and non Vegetarian options

Sh
Review №26

I’m only giving 5 stars because Hummo was a great host/receptionist! My daughter and I came from a 23 hour flight and we were exhausted, and had a few difficulties with our reservations. Hummo was a great help! Helped us out a lot! I do have to say some other workers were being a little rude/disrespectful to my daughter and I, but other than that it was pretty good! And has an amazing view of burj khalifa and others! But I do recommend asking for hummo if you want to stay at this hotel!

Gr
Review №27

Great place to stay with good view of Burj khalifa and Dubai canal.

Ce
Review №28

Nice 5-star Hotel with all amenities and attentive service. Nice pool as well. 15 min walk to the fountains at Burj Khalifa. If you have a room to the frontside of the hotel you will see the Burj directly in front of you. Great breakfast with the most friendly staff - especially Pooja. She took care of us the whole time in the most friendly way. A huge thank you to her - we will miss you right when we leave!! As well a big thank you to Loriemay from the Business Center who provided us not only drinks and super delicious food but a super friendly personal service and a smile every time we showed up (which you could see even under the mask). By the way, we felt super safe with the Covid actions which took place in the hotel. All staff took it serious. We had a great experience in this hotel and will come back soon.

Iz
Review №29

It is unbelievable that the hotel is not able to tell me a simple information, when and where can guest have their half board dinner. The operator, Vicki or Nicki, said until(!) 7pm! Then she said the restaurant closes, and it will be somewhere else in FireLake, but no clue till what time. Then 30 minutes trying to call the hotel, my call gets diverted, but noone picks it up to provide this simple info!This info suppose to be given upon check in! Breakfast X time period in Y restaurant, Dinner X period in Y restaurant.She said she sent an email to ask this question from other stuff. Can anyone tell me the answer please? Guest is hungry, wants to eat.Spent 30 minutes now with this issue.

Mo
Review №30

First time I stay in this hotel and its exceed my expectations from reception to rooms. I had a suite with Burj Khalifa view. The price for place, service and location unbeatable

an
Review №31

Good place .we had office high tea with networking session

Or
Review №32

Amazing rooms, VERY friendly and helpful staff. Great breakfast, even with COVID-19 restrictions. Best value for the money spent.

Al
Review №33

Stayed here for 2 nights, the view was amazing , staff, breakfast was also great 👍

me
Review №34

Clean, comfortable, and near to Dubai mall. Staff very helpful. This is my fourth stay in 5 months

Yu
Review №35

Very nice place for enjoy vacation.....Truly recommended...

La
Review №36

This is a very beautiful hotel,and the staff hear is really professional and friendly.

My
Review №37

Really great hotel - above expectation for good price. Kids friendly staff - everywhere some small surprises for kids. Quick room services. You do great job guys. P.S. Nightclub in the same building - great for vacation and staycation.

He
Review №38

I give it two stars because one it’s dirty The furniture and the dishes, second the bathroom always when I open the shower the water goes out and it’s very dirty also the people here are cheap not family friendly and pimps all over the hotel like you’re not in a five star hotels but to be fair the service was great the people work here are very friendly

Mu
Review №39

Good location with a spacious room and a free valet parking service.Cons: slow room service

br
Review №40

Staff here has been excellent. House keeper Talha has been very gracious in his services. He went above to help out with a few minor requests with coffee and water for the room.Hotel is very modern and it houses a nice size gym; as well as, an walking/running loop out front.Hotel also has a coffee shop on the ground floor, restaurant with a view of the canal and they offer excellent food for both breakfast and dinner. If you are too busy to head out; meals had by room service was excellent.Laundry service did a great job with cleaning my clothes. There is a hair stylist in the hotel.

Er
Review №41

Wonderful hotel located minutes from the Dubai Mall, Burj Khalifa, the Fountain show, a plethora of shopping and restaurants options.

Ra
Review №42

As a five-star hotel, Specially in Business Bay .. It did not meet my expectations ..

Id
Review №43

Very nice and conducive hotel with highly professional attendants.Their Dinning rooms are awesome.

Am
Review №44

Nice hotel, clean and comfortable!The staff is very helpful and courteous.

Al
Review №45

. No water in the room. Old furniture. The valet parking takes long time to bring the car

Ah
Review №46

I picked this hotel for the location, the view, and the online reviews. Based on the online presence alone, I expected this hotel to be amazing especially for the price. The attention to little details was what dented my expectation. In my humble opinion, the hotel should not be considered five stars. Some staff in the hotel were professional and courteous but some were not. The spa lady alone was unattentive and left 15 minutes early to close before I could get in at least a 2 minutes steam room session, even when I called beforehand to see what time they closed. When confronting the spa lady, she said Im sorry and proceeded to leave. I called the lobby to see if I could see the reason why, they said it was because of Ramadan. To me, thats not a valid excuse, if anything you should be able to stay even later. Now onto the rooms. I had booked a room with a balcony and a view of the Burj Khalifa. I stepped into the room and right away there was a stain to greet me on the floor. To cut the matter short, there were a lot of other things I noticed like pillowcase holes, mold on the fridge door, wall stains and dents, and sand residues. The room did not look like it was maintained at all. I will say the staff resolved my issue when mentioning it to them and had me stay in a suite to make up for it. I was very appreciative of that and I will give my dues with 3/5 stars. I feel bad for writing this review but I know it is whats fair.

Kh
Review №47

I had my iftar with some friends in Story restaurant.It was delight experience from all the team.I would like to thanks Latifa she tried her best to make my booking in the last minute.Thank you it was great food.I Will visit again and againKhadija

Mo
Review №48

Stayed 3 times there and after that I’m ready to give my 5 star rating.- The staff very friendly and always welcoming you.- Food is good.- Swiming pool small but good.- Location is very good for business.- Hotel rooms hygiene and cleaning- I want to thanks Hotel sales director Ms. Jamella she did great efforts and great services.- Also the front desk team and specially Ms. belin for the great welcoming and hospitality each time.- Also the great team of breakfast restaurants they are the best and working around the clock all of them have great experience of hospitality.

Ан
Review №49

I am delighted with the hotel, take breakfast, lunch or dinner of your choice, it is fashionable to change, breakfasts and dinners are very high quality, service is perfect, lots of fruits, seafood on the grill in the evening. Rooms are clean, 15 minutes to Burj Khalifa. The only small pool, but otherwise the service is on par.

Ph
Review №50

So satisfied with this sumptuous breakfast at their restaurant. I will definitely book for another staycation.

Ja
Review №51

Lovely spot to have a meal or just chill. The outdoors is lovely especially in winter and the views of the canal are beautiful and picturesque. The menu is comprehensive but a few things are not available so ask at the start not to get disappointed.The service was very good and the staff attentive. All in all highly recommended.

De
Review №52

Nice hotel. Hight quality service!!! Very like it.All workers in hotel professionals and nice peoples

vi
Review №53

One of the Amazing hotel in uae....professional and dedicated staffs is their speciality

Se
Review №54

Excellent location, room size and excellent bed. Karishma was the best house keeping lady and keep our room in excellent condition. Will come back to stay here.

Li
Review №55

The Radisson blu waterfront hotel was a wonderful location and experience. Sunshine breakfasts outside and a sunshine pool with great sunbeds, umbrellas and towels provided in the pool area.We had a 16th floor balcony executive room which was lovely.The staff were friendly, helpful and attentive people.Deb, Veronica, Paul to mention only 3. Nothing was too difficult.Access to the executive lounge is a great. Each day from 5 to 7 is happy hour when you can choose from the menu and have a choice of drinks included in the overall price that you pay.Dubai is known for its tall buildings but there isnt any tall buildings in front of this hotel which gives it a lot more sunshine in its balconies and other outdoor areas.Its about 20 minutes or so from the airport and taxis are easily accessible and not really expensive. Its not far to the famous Dubai Mall and the fountain.I cant praise the venue enough!!I was there for one week.

Ma
Review №56

The room smelled bad and we asked them for a corner room they put us exactly infront of the elevator, the balcony lock was broken even though they saw we had kids aged 6 years old and 4 years old.. we canceled the booking and left the hotel eventually 🙃.

Al
Review №57

The people who work there dont even do regular test .. the girl in the front disk did the test 1 time in her life

Sa
Review №58

This place can go unnoticed! Dont let that fool you. This hotel is beyond amazing, it exceeded my expectations above and beyond. The price is definitely worth it! We stayed in the superior room and it was amazing. The sheets were the softest I have ever felt! The bed was so comfortable it made it hard to get up. The pillows were so soft! The shower and bath.... just in awe! And the soap and body lotion / body wash smelt amazing! I love this hotel in Dubai! The location is fabulous and the staff are wonderful! Thank You for this Stay! I will be coming again very soon ! So happy and satisfied !

Os
Review №59

Horrible. Walls had stains. Pillow cover had a whole in it. Refrigerator did not close properly. Two of our lamps did not work. I am not the one to complain but this has exceeded disappointment. Prices are reasonable and you get what you pay for.

el
Review №60

Very good Hotel and staff helpfuland super kind

صق
Review №61

Nice Lucation near to dubai mall, easy to reach . Cool stuff

Sa
Review №62

One of the best hotel 😍There breakfast buffet was amazing

Dr
Review №63

Nice location. I had one of the most expensive room, but there is no refrigerator, glasses, minibar. The pool is bellow average. Otherwise good Raddison service as expected.

Ra
Review №64

Amazing place, great service and tasty food, the staff need to smile and to be more friendly and welcoming

Ru
Review №65

Awosme experience and nice work in hotel mengment

Al
Review №66

Really Nice hotel with a great view of downtown Dubai and waterfront. The staff was really great and rooms perfect. Had a great experience staying but only thing I felt was not worth while was the breakfast. Probably due covid restrictions breakfast menu was very limited and only eggs. Otherwise I rate my stay as 5 star

As
Review №67

İ search lot for find a perfect hotel before our journey to dubai. İ read all comments of hotels. And i decided to stay here. İt was perfect. All staff was very kind and helpful. Our room was very big and comfortable. We stayed 8 nights every day they cleaned our room. There was a tea pot, iron, shower also bath, and a very big balcony with a perfect wiev of burj khalifa. Room was very clean. We felt very comfortable like our home. You can walk to dubai mall about 15 minutes. You can travel every beach by taxi about 50 aed. You can reach metro station about 15 min walk. Also we came hotel first day at 7.00 am and thay gave room to us at 8.00 am. İt was also perfect so we can rest after a long fly. Thank you radisson blu waterfront. İf we come back hope to see you again.

Am
Review №68

It was okay as I spent just a day here so wont have much to say

So
Review №69

Overall, I had a descent experience with the Radisson Blu and the amenities were great. The room was spacious and clean. The only lousy mark was that it was way too loud, it was very difficult for me to work from my room. The music from the lounge was indeed so loud that if was very difficult to focus on work. Staff wasn’t helpful and could have made move us to another room. I would not recommend this hotel if you are on a business trip.

Eg
Review №70

Its the best option in Dubai: the staff is very friendly and helpful, the location is very comfortable, a walking distance from Burj Khalifa.

Mu
Review №71

Very thing about the hotel was super beautiful the staff were amazing those I got in torch with willing to guide and help in anyway possible.Tillo thank you ur amazing keep it up

mi
Review №72

Great hotel!!! Great location in the heart of Dubai The staff is smiling and responsive. The room in which we were accommodated has a view of the Burj Khalifa. I strongly recommend

Ah
Review №73

Really this the first time to get surprised today I check out from hotel Saturday 12/June/2021 because of their toilet my concern is consider an engineering mistake how toilet basin near to the wall nobody could use it even children the area very tight and it’s hurt my leg I didn’t recommend at all

Ca
Review №74

Very nice place. Comfortable rooms. Great service. Bars and restaurants are recommended and food is tasty and well served. Overall my favorite place to stay in Dubai 👍

As
Review №75

Staff were very polite especially house keeping (Wilson). Catered to my every need and room was cleaned very well everyday. Wide range for breakfast and room was spacious enough.

Am
Review №76

Been here for two days now and everything has been great. Housekeeping is very helpful. Specially Gulsan, he made sure I have extra towels and toiletries and everything else i needed.

Kh
Review №77

Had a wonderful stay, would definitely recommend to friends and family.

F.
Review №78

Firelakes brunch divine

Yo
Review №79

Suraj the housekeeper is a great person .he does his work with precision and very attentive to details....I want to visit the hotel again because of this young man.

Ga
Review №80

We went to Firelake Bar. Overpriced menu. New recruits serving us. Simple request for oregano and chilli flakes with Pizza let to a staff inquest! 3/10

Su
Review №81

Awesome employees,nice view, clean rooms ...

Mi
Review №82

The electrical outlets in the suite are few, and there is no possibility to connect the laptop to the TV, and the air conditioning control is next to the wing door there is no one in the bedroom, so every time I want to control the air conditioning I have to go out of the room, the bathroom is small, the elevator is small, the Wi-Fi Very slow and every 15 minutes it disconnects from the phone automatically

Yo
Review №83

Good place and good staff

Mo
Review №84

Very Nice clean and modern hotel and bery helpful staff and management..Highly recommended and its price is very reasonable compared to tge services and the cleanliness of the rooms and all other parts of the hotel and compared to the other hotels in the same area of business bay and Dubai downtown

An
Review №85

I had a meeting with a client in this hotel and I felt extremely unsafe. People in loddy are not wearing masks, some are coughing and staff is not saying anything.

sh
Review №86

Beautiful hotel,staff was so nice and helped so much with our planning...only giving a 4 star because breakfast was not that good.

An
Review №87

Very nice hotel in Nice place and the people very friendly people and very helpful as well.. Well done guys 👏🤗🤗👌👌

Ma
Review №88

We ate iftar at larder restaurant,It was average food,The view was very normalNot much food on the buffetThe price is high compared with other buffet witch offers much more for the same priceAnyway good luck,

Mo
Review №89

Its very nice and new Hotel..the staff are so friendly although the decorations are so nice and unique..

Me
Review №90

Love their hospitality. Friendly staff from reception to housekeeping. Especially Bilal, always follow up and make sure things are on standard. Best part of the hospitality is complimentary stuff during your stay , not too sure if its weekly or Occasionally but twice they gave us cookies and soft drinks . Upon arrival we were warmly welcomed. Initially had an issue with the room but it was changed. Room and view is almost same as Description. Hotel location is also great. You can walk to DuBai mall , burj Khalifa, fountains and so on. All sort of food restaurants are on walking distance. In short, our stay is going superb! Still few more days to go.

ta
Review №91

Loved it. Excellent hotel. But location is bit secluded. Pics attach r view from my room

An
Review №92

Excellent hotel can just reccomend 👍

Ju
Review №93

I love this hotel because of its location and also its very sophisticated scotch bar called Makar. Makar is amazing bar and I can confidently say that it is one of the best bars which I visited and enjoyed in Dubai or in whole UAE. Can surely come to the top of the bucket list to choose from for stay when you are in downtown!

Ad
Review №94

The suraj are very nicht and he has much Quality and i thanks him very much for allabout for the clining the room

Al
Review №95

It was a wonderful holiday. The hotel is in a beautiful place, there is a metro station nearby, you can walk to the Burj Khalifa. From the room the view was to Burj Khalifa and a bit to the canal. The staff at the hotel is friendly, receptive. I definitely recommend this hotel.

Mo
Review №96

A nice hotel.Clean.

As
Review №97

Very good experience. Staff is very polite and well served. Really amazing not only one , all times.

Dr
Review №98

Fire lake restaurant. Beautiful setting outdoor facing dubai water canal. Friendly staff good food , shisha lovers can enjoy the shisha here.

An
Review №99

1) Nice Hotel.2) Good location.3) Clean rooms.4) Very friendly personnel.5) Tasty food.6) Sound isolation is good.

Mo
Review №100

Great hotel, amazing location! The staff here is exceptional!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.radissonhotels.com/en-us/hotels/radisson-blu-dubai-waterfront?cid=a:se%2Bb:gmb%2Bc:emea%2Bi:local%2Be:rdb%2Bd:mea%2Bh:DXBZW
  • Phone:+971 4 249 7800

Categories
  • Hotel
Similar organizations