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Crowne Plaza Dubai - Deira
Dubai, United Arab Emirates
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Mu
Review №1

We had nice experience. Close to metro and bus stops. Easy access to taxi as well. Staff were nice and welcoming. Breakfast was nice. Due to covid 19, customer are not supposed to serve breakfast themselves which was a bit pain sometimes as you have to wait for staff to serve you for longer especially during pick time. Overall it was nice experience and I will recommend to my friends and family. Crow Plaza is the best.

na
Review №2

Always excellent! I stayed here many time and always find it best place to relax in vacations.Club lounge is my favorite. Nowadays Tara is managing it. She is a hardworking smart and active girl. She is so caring that she goes to every table to ask for assistance while managing the food display and cleanliness 👍One of the best hotels in Dubai deira to stay!!!

ju
Review №3

Me and my husband Mr. Ndiaye enjoyed our stay hereAt crown plaza the hotel is very clean the staff areVery kind and professional the hotel manager Nadine Andes made sure we had everything we needed to enjoyOur stay. The breakfast was delicious with a large selection of food from across the globe, the loungeWas awesome Tara was great she was the hostessIn the lounge. We will recommend all of our friendsFrom the U.S.A to stay here thank you to Nadine and allYour staff , we plan on attending 2020 Dubai expoIn October of 2021 we plan on staying here again!And your entire staff!!!

As
Review №4

Nice hotel. Comfortable beds. Good sized rooms. When we arrived the tap in the bathroom was broken. They were quick to respond and provide a replacement room. The pool had good timings as it closed at 9pm. However, it was quite small and throughout our visit the pool was most of the times full. Overall not bad. This would be a low end 5 star hotel. Or maybe a budget 5 star hotel.

Ev
Review №5

Fantastic stay, even got a birthday cake. Nice room upgrade with superb showers. Nice ambiance, great choice of food during breakfast. the staff was really helpful. The only thing missing; they stopped valet parking and for elite members they should open their special counter But overall a great experience! Thanks to the superb staff as wel.

cj
Review №6

The synchronization and implementation of these women and men in Crown Plaza Deira’s workforce have truly galvanized the hospitality industry, in the Intercontinental Hotels Group. These exceptional women have shown patience and attention to detail while displaying strong work ethics. Ms. Helen, Ms. Nour, Ms. Bezawet, Ms. Manel, and Ms. Fatima epitomize character, confidence, initiative, and cohesiveness, which are needed to have in a very successful team. These multi-skilled, multi-cultural, and multi-talented women are diverse in ethnicity. Crown Plaza Deira has a treasure chest of extraordinary and motivated women and men in the Intercontinental Hotel Group. This group of very professional women are always there to assist the guest at a moments notice. Their excellent advice and problem-solving skills have placed them well above and beyond their peers. Their efficiency and knowledge place them in a category all by themselves. These women inspire and overawe the guess to come back over and over again to Crown Plaza Deira in Dubai UAE. Their selfless service in the Intercontinental Hotels Group is exhilarating and exemplary. Their ability to work alone displays an untapped leadership potential that reflects the total commitment given by the employees under the International Hotels Group. These true leaders have been selected by Crown Plaza Deira cause, they are just simply the best of the best. Their interpersonal and communication skills are truly unique. I commend this team on their dedication while working in Crown Plaza Hotel for their high spirits, professionalism, and unmatched leadership skills. This comradery among these women in Crown Plaza Diera is what hospitality truly stands for and overwhelming to say the least. They have set a very high standard for others to emulate. These women and men have honed and perfected many skill-sets which have allowed them to perpetuate themselves for years to come. Again thank you for being kind, caring, and very professional at Crown Plaza Deira. The above-mentioned employees truly are cool, calm, and collected and deserve monetary incentives, for all the hard work and sacrifice displayed day in and day out. Last but not least Mr. Maung and Ms. Waw Waw. The attention to detail you have displayed in the housekeeping arena is very much appreciated. Ms. Tara has always ensured the Club lounge was always clean, neat, and very well organized. My vacation stay here has been truly magnificent. Crown Plaza Deira has set the standard by hiring these women and men who have set a standard for others to emulate. I would like to also include and personally thank both of the managers for taking care of these unique teams of women and men in the Crown Plaza Deira. Mr. Joseph Feghali and Ms. Nadine Andes just as you have been there for me in my tenure here at Crown Plaza Deira, continue to also be there for these excellent teams. Allow them to lean on you in times of need. They have exceptional interpersonal communication skills. Again, thank you for your support and understanding.

Ha
Review №7

Stay was fine. It only for 1 night. Receptionist Sharjahan he did checkinn and he was trying to give good room. But as per gold member I didn’t get any upgrade. Operator was so helpful. She call me back to check that I got my things or no. Some reception supervisor was so rude Breakfast was amazing specially staff was there Mr. Muhammad he was so fast and professional. For members should be some importants Anyhow it’s fine

Hu
Review №8

Great place to stay. Nadine and her staff were excellent; Nadine herself went out of her way to ensure our stay was as comfortable as possible. The rooms were well kept, clean and spacious. The breakfast and the kitchen and service staff were all friendly and always greeted us with a smile. I would like to thank Nadine and her colleagues for making my stay wonderful.

Ma
Review №9

Excellent customer service by Tara at the Club floor on 6th floor evenings at Crown Plaza Deira Dubai - 6:30 - 8:30 pm. Tara is very friendly, made our time memorable and very welcoming to us and all guests. Food was great.

La
Review №10

If I could give this a minus I would, I found that guests were getting drunk and playing in the lifts so called security did nothing.The staff were rude, and people walking around with no masks.This place is a joke as they give free water but charge for ice.When we arrived we waited 1hr45 minutes just to get a room. But this was only as my wife asked what was going on.Do not stay here! Go elsewhere trust worst experience ever

Ka
Review №11

As always, the staff were great, especially Ushada from the night shift. He was very welcoming, made us feel very special and also arranged a some nice surprises in our room as it was our 20th anniversary.The hotel is located close to metro and some decently priced eating places.Rooms are large and clean and have all the usual amenities.Overall a great stay

Ke
Review №12

All the staff were extremely helpful and welcoming especially Tara who runs the free buffet after six in the evening on the sixth floor. She is extremely kind and helpful to guests.

Ge
Review №13

Wonderful stay with superb services from front desk amd room service. Thank you for Fatima for her service and her assistance when calling her, she did a great job solving my issue.

Ad
Review №14

Hotel good located near metro. Service was excellent and perfect front desk Emma take very good care. I have a good time at Crowne Plaza Deira.

Nn
Review №15

I am a long stay guest in Crowne plaza deira for almost 4 months, i am so happy with the services. I really want to compliment Mr. Joseph Joe for his great customer service day and night at anytime. I will thanks Mr Ahmad security manager for his continuous support. All the other staff are very welcoming. Thank you so much.

De
Review №16

I Intended to stay at the Crown Plaza for around a week while on a business trip to Dubai. The CP in Deira was closest to my clients office so booked in there. What astroke of luck that was, from check in to departure it was a pleasure to be taken care of.Got a great upgrade plus got the club lounge package highly recommended. They have a gem of a hostess working there by the name of Nurcida and what a pleasant friendly and helpful hostess she is as well. You got a keeper here CP.Room was great, bed really comfortable and ammenities such as water tea and coffee kept well stocked in your room.Even the cleaning staff were helpful and pleasant to tak to.Restaurants on site are also very good with an American type bar along with an Italian and a place called Spice island that do dishes from all around the world to temp your palate.I liked it so much that when I finished my business and was scheduled to meet a different client. after confering with IHG that checking back into the same hotel would not affect my IHG rewards, didnt hesitate to do just that. What started off as a week long visit lasted nearly a month. Would highly recommend this hotel and i will certainly return when next in Dubai Thank You Crown Plaza for making my stay so great and me feel so welcome

Ch
Review №17

Staffs are friendly and approachable. We think they can do better in cleaning the room especially on the things in the room like phone (we found lipstick mark on the handset) and floor. Breakfast was okay but we suggest to do more variety so your guests will have something to look for. I enjoy my privacy and there is peace and quiet so we had a relaxing stay.

Sh
Review №18

A wonder experience. Staffs were top notch. Always on hand to help

Sh
Review №19

Have stayed here for 3 nights and 4 days, easy connectivity to locality and best place to explore Dubai. They have so many restaurants if you want to try some local and authentic Indian dishes, the room is well ventilated and house keeping are good. Just when you get down you will have taxi waiting for you. So no need to wait for long time, as it is a busy road you get taxi very frequently. They never disappoint your stay.

Ja
Review №20

We had a wonderful experience at the Crowne Plaza Deira. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends!

Gr
Review №21

Staff and management are working well together to make the stay as best as possible. The price value for my booking was excellent. The hotel is slightly dated and there are probably more modern places in Dubai, but location, service and overall experience was very good.

Je
Review №22

We had an awesome experience. The reception team booked us in very spacious connecting rooms near the pool. The room ambience is great.The staff are very friendly and helpful as well. All our requests were accommodated efficiently beyond our expectations. During our delicious breakfast, Mandy and Angelo served us very well and the chef was kind enough to accommodate our special requests which are not available on the buffet. The hotel rooms are excellent and the facilities as well but what stands out even more is the service provided by their professional team. Kudos! will definitely come back again.

Wi
Review №23

The Officers and staff make us feel that we were VIPs during our stay. They are very courteous and polite, so helpful. Almost no waiting time on the services.

Ka
Review №24

Me and my family stayed at this hotel for 13 nights, and at first I didn’t know what to expect. Throughout my stay I want to thank the team at Crowne Plaza for a fabulous stay. Especially Mr Shah Jahan at reception, what an amazing gentleman, he made me and my family so welcoming and looked after my family so much, I cannot thank him enough, Mr Shah Jahan is an asset to the hotel. What a great man. Oh also Mrs Tara on Club Lounge, she was fabulous too. Again I thank you both from the bottom of my heart. Most definitely you will see us again.Thank you

St
Review №25

Have been attending classes with swimming coach Emmanuel who is amazing. He has taught me to swim in such a short time that too with many swimming techniques. He’s extremely skilled, patient with teaching and knows how to get the best out of you. The hotel also has great facilities for shower, dry towels, parking and friendly staff.I highly recommend the swimming classes and coach Emanuel for all you eager learners.

Fa
Review №26

Spice Island restaurant serves excellent food.Food service is 5star, was assisted by Kuya Joshua. ❤️

نو
Review №27

Am staying inside crawned plazas hotel deira without family’s amazing vertigo happy service in club lounges service Tara room nice inside clean

Jo
Review №28

Hotel facility outdoor swimming pool is nice, Gym open 24hour warm welcome by reception team consistent top quality service they will make an extra efforts to make your stay unforgettable. special thanks to Emma.

Gi
Review №29

Beautiful place, shout out to Phurba, Manol, Angelo, Mohammed, Kerubo, Nadine.

Mo
Review №30

Good and the breakfast is great. I would recommend it in the middle of the week because the holiday is crowded. No, especially the swimming pool. The sauna and steam rooms do not work, only the gym.

Ah
Review №31

Excellent 5 star service from reception team and the whole staff from housekeeping and restaurant outlets. What a great stay and support from Joseph Joe who provided with all the details and solved all out problems, even on his day off he is willing to answer and assist with all our requests.

สุ
Review №32

It was an excellent stay, large rooms, very good room service, clean areas and nice swimming pool. We were welcomed by Emma the thai lady in a very professional way, and Joseph the manager who assist us all the way till our checkout day. We will definitely recommend all out friends to visit Crowne plaza.

Hu
Review №33

Great Stay during my week in Dubai, First Time in this Location, very Kind staff Taking care during Check in, room Service, Cocktail reception in the Lounge and all over the Place. Located in Deira for Sure Not in downtown and the new Dubai but close to Metro and the Airport and all Great to resch in Short Time and Even walking distance. Will consider for my next Stay for sure again and can highly recommend once you do. Not Need to Stay in a Fanclub Glass-Steel Palace of the latest State of Art Hotel, it hat Charme and warm ambiente which i enjoyed a lot. Thanks to all crowne Plaza Team, especially the Lounge staff. Very very good Service !

Jo
Review №34

I have no word to describe how wonderful our stay with Crowne Plaza, Deira are! Where shall I start from…. We came to visit Dubai for our honeymoon and right from the start, our first check in, the staff at this hotel are amazing. Would like to give a special thanks to Mr Joseph Feghali. He has made every moment of our stay special from staff to hotel, and assisted us, very kind man! From the bottom of my heart, would like to give a huge thank you to Crowne Plaza Deira and would like to give a special thanks to Nourhan at reception and Tara from club lounge, very friendly and and helpful, just the best hotel we ever stay in Dubai. As being in the travel industry, I will make sure I book this hotel every time from now on and of course, will be highly recommending to my family members and friends to stay at this hotel - Crowne Plaza Deira! Many thanks!!!

MR
Review №35

All was ok perfect location . room clean well lite. plenty of parking good choice of restaurants . nice bar. good staff. special thanks to Nadine front desk Manager

Ro
Review №36

Amazing dine Inn Brioso. Great concept and the chefs have a great job. The food is very tasty. The price very affordable I recommend to my friends.. special thanks to Melanie

sh
Review №37

Visit3d Spice Island restaurant for the buffet with unlimited drinks. Great offer!!! Lobster, shrimp and amazing spread of food with free flowing beverage

TA
Review №38

First I stayed one night then because of helpful staff specially because of your staff NOOR I EXTENDED MORE SIX DAYS BUT YOUR ROOM TV SETS ARE VERY OLD AND PICTURE QUALITY IS VERY POOR I hope I will stay in future again soon

Pa
Review №39

I came to Crowne plaza deira because of the manager Joseph Joe, I got a warm welcome from him. We had a drink at Harrys bar. The music is so nice and the hostess Fatima is so professional, I had to know that she will move to reception, good luck for her. I will definitely come back with My friends to visit this Wonderful hotel.

Je
Review №40

I highly recommend this hotel for your staycations. Every dirham is well spent😀😀😀 All staff are nice especially Rona who is very accommodating. I had many requests but she graciously agreed and surpassed myexpectations. Keep up the good work guys! Will definely return and recommend to my friends 😍😍😍

PC
Review №41

Everything about this hotel is excellent and all personal needs and requests were met. Helpful and attentive staff. Good breakfast. Comfortable bed and rooms and good channel selection. Close to Sal Adin Metro. Upgrade for Gold was to an outstanding room, thanks!

Ru
Review №42

The hotel offered great value for money. The beds are so comfortable and there is space for working as well.

Mi
Review №43

We had swimming classes (total 10) and our coach was Emanual. He is the best swimming coach one can have. He is very attentive and makes sure that his trainees will learn properly (without rushing). Its great deal as well if u r looking for cheaper option. I will recommend all of u out there who is afraid of water. There is no need to. 😀

ke
Review №44

I did my wedding event here. Easy to arrange. In the heart of the city. I got good deal for my engagement and wedding event.. very professional and supportive staff. Management, especially Manager Sabu was very comforting and helped to conduct most of the dealings through online and calls.Recently visited their spice restaurant for buffet... too good. Awesome food. Professional staffs. Amazing live counters.

Xd
Review №45

Gentlemen, Crowne Plaza Hotel فندق I would like to thank you very much for the service you provided us during the ten days. The reservation was an excellent service. I would like to thank Mr. Joseph Feghali for the kind reception and good treatment

Eb
Review №46

Brilliant Hotel, I really appreciate the awesome staff particularly Mr. Oshada night shift manager for his services, highly recommended.

Az
Review №47

What a lovely hotel with great services from harrys bar front desk and all the rest. highly recommended. Ali and the ream joseph the manager and the team.

No
Review №48

Recommended and will book directly with Joseph, always assist us and special attention from day one.

Mi
Review №49

Thank you so much for accommodate me with your lovely hotel , i loved the location as it near from everywhere in the city ,the hotel is nice and very clean , special thanks to Salah in reception ، thanks for making my short stay memorable.

La
Review №50

Wow this place is not a 5 star hotel infact I would advise people to stay somewhere else. We are currently here and when I say the worst experience ever in Dubai.You would think that after a rough year for this industry has gone through with COVID-19 they would be happy to see customers.I think not this place has zero respect for its customers. The last straw for me was today we purchased some drinks outside the hotel, my family wanted to order some room service as we already have drinks we wanted some ice to chill the drinks and we are told that the hotel have changed it policies and they now charge for ice. Im not sure what is going on but Ive never been asked to pay for ice in a hotel.

Mu
Review №51

All hotel staff and services are 5 star and wouldRecommend deira property for leisure and business travellers.

ar
Review №52

I have not stayed in a hotel that offers customer service like Crowne Plaza Deira. The highest level of service started from the moment we checked-in (Very early check-in (8am) and complementary breakfast on check-in (kids were hungry so without hesitation, i was told to have breakfast with my children) Never happened to me before! Issues with noisy room next door for 2 consecutive nights so the night manager upgraded to a 1 bed room suite. Staff in the Executive lounge were very kind and helpful to my kids when they went to get drinks, staff at the reception desk who remembered my issues constantly asking me, making sure i was happy and not experiencing any other issues during my stay. Finally, the icing on the cake was a complementary extended late check-out till 6pm as my flight was a night flight. Please note, i am just a regular Elite member so no special treatment because of my club status. Crowne Plaza Diera have now set the bar so high that i dont think any other Crown Plaza hotel will be able to meet or beat! A very big thank you to all at Crowne Plaza Deira (Mr Allana and family)

Aa
Review №53

Amazing business lunch at Brioso. Sam and his team have indeed launched a great concept and the chefs have done a fantastic job with the menu and taste. Perfect portion and good value for money. Special thanks to Melanie.

Ah
Review №54

I call Crown plaza-Diera a Final destination to happiness , when you reach the front office , you will be welcomed by Salah and Noorhan who will meet and complete your check in process with an angel smile , Just to add an angel queen named  Fatima  who will meet and great you in Harrys bar  with a shining smile ,,,she is doing a tremendous and recognizable work in leverage the level of hospitality in Harrys bar  to 7 stars hotel bar , without her in the bar , I wouldnt go there !Cant leave without remembering also Shiva in room service who is demonstrating how the service was provided to kings and queens of India a thousand of years ago , he excel in all what he does and promote the service to a different level with love and compassion. Last but not least , I havent eat in heaven as I am still on earth but I have tried what I can call it a meal from heaven , prepared and served by the master Chef Nasser  ,I call him the Chef of happiness because each bite from the food he prepared with his team take your breath away and draw a smile on your face that last forever. All the happy time is well planned and managed by Emad the operation manager , his fingerprints are almost everywhere in the hotel , he changed the hotel completely since he joined and he is one of the reasons that makes me always coming back !Special thanks to Joseph Karam the general manager who is a decision making person, since he recently joined the hotel , many old pending actions were done and a complete renovation plan was placed in to force immediately. Thank you all for the best time we have at your little heaven-Crowne plaza Diera

Pr
Review №55

Great hotel in the middle of the city. Spacious rooms. Conference ball rooms are very good. Lots of parking facilities. Highly recommended for meeting and functions. Very good staff well committed working around the clock. Recommended hotel for your stay at dubai. For marketing and business software solutions please visit blackandyellowgroup.com

De
Review №56

We enjoyed our stay and for sure we will be visiting there again. Salute to Mam Nadine again for great service.

Li
Review №57

So staff n all are friendly, but in terms of food 0 not worth the price at all, went today! No good variety....no mutton at all! No veg variety......kinda disappointed also the live music can’t be heard at the back! I’m very very disappointed....went w around 12 people! Total waste of money......this is just my honest opinion. it’s not worth the price....they’re just a big scam!

Be
Review №58

Hotel very nice I like swimming pool reception Emma very helpful and friendly smile.

Am
Review №59

This my first time staying in this hotel I having my meal at Italian restaurant Brioso the food 🥘 is very delicious and I really appreciate the server NOurcida who were very friendly and having a good conversation while I’m eating. The room is not bad it’s clean and all staff are friendly as well

Re
Review №60

Overall service is great. Everyone is very accommodating, and the massage is top notch. Ask for Aileen when you visit them, shes a good masseuse.

AL
Review №61

Nothing to say more than, Literally IT WAS A MESS .Having a lot of issues and as of what I faced I believe nothing will change as this is the regular daily routine of the hotel.Totally disappointed

ha
Review №62

Their room service is so slow once you call for somehing you have to wait for one hour at least and sometimes to recall and remind them.You have to call for towels,slippers,tissue : things that must be in advance in our room.The guys in the reception are very careful to details and very helpful ,they will assist you anytime .

OR
Review №63

Nice hotel and good location for business trips

VA
Review №64

Excellent ambience, food was very good

Nh
Review №65

Amazing experience and amazing staffs which they are really willing to help you and to meet your expectations and also not to let you leave the property without a smile on the face which it was the best thing about staying on the property.

EV
Review №66

In general the hotel was great. Perfect restaurant to dine and hang out with friends. I super liked the heros health club, its clean, spacious, big swimming pool and very friendly and helpful staffs. I always recommend to my friends who are interested to enrolled in health club. highly recommended for those who are looking for perfect place to relaxed and staying fit :)

Mo
Review №67

Amazing dine in brioso great concept and the chefs have done a fantastic job with the menu and taste. I like pasta and t-bone steak. Perfect portion and good value for money. Special thanks to melanie

Fa
Review №68

Good and clean rooms, very nice and cooperative staff, Tara at the club lounge, Angelo and Melanie from restaurant, Rezwan from room service, all at reception.. you are all amazing and making my stay much easier.. thank you all…

Al
Review №69

The staff were amazing and the who experience was beautiful. Keep up the good work!

Ho
Review №70

Good room and very nice hotel reception very nice and friendly miss Emma and Rona very helpful.

Ha
Review №71

I am a regular guest, I had a problem with my booking, Nadine and Joseph were so generous and offered me a second breakfast. Thank you for the understanding and I will always come back to this great property.

wo
Review №72

Very nice hotel. It includes a swimming pool, gym, parking for your car and many nice services.

Je
Review №73

We were invited to harry’s bar, im speechless to say that me and my friends will always come there because of the great services. We met Joseph from guest relations, special thank you to Ali, sam and fatima who joined recently to reception. What a lovely property.

Ma
Review №74

Amazing dine inn brioso. Very food food specially pasta and the t-bone steak i like it very tasty. Perfect portion and good value for money. Special thanks to melanie

Ab
Review №75

I’ve been living in crowne plaza deira for a long time, it is the best destination and all the staff are very supportive and cooperated to every request, special thank uou to Joseph guest relations, ahmed from security, fatime from harry’s and all the best for everyone.

Jo
Review №76

I thank Nadine Andes, she always welcome us and she was very helpful, Mehran at house keeping always clean the room and bathroom, it was very satisfactory, See you next time

Ri
Review №77

Amazing dine in brioso. Great concept and the chefs have done a good taste for the foods. Perfect portion and good value for money. Special thanks to melanie

Ri
Review №78

I am an IHG Platinum Elite member. I have been visiting Crown Plaza Deira Dubai for over 25 years. Sadly it keeps going downhill. The A/C never works, hot tub was broken, the 2 TV sets in living room and bed room could never be fixed (audio not working) during my 3 week stay, etc. The facility is old and needs to be updated. Front Desk and most of hotel staff are substandard with a few notable exceptions. I could go on FOREVER!!!! :(

Ay
Review №79

My friend Vange invited me for a breakfast at Spice Island in Crowne Plaza Deira, we were assisted by Angelo who is very professional, a ready smile and made us feel special. To add on the great service we received are food that are so delish and a variety to choose from. Vange and I truly enjoyed our breakfast at Crowne Plaza Dubai - Deira, we will definitely come back again.

na
Review №80

Great service & maintenance. Just loved the breakfast. Would surely give it a 9.5 on 10A bit far from metro, but a cab can be easily hired.

Co
Review №81

I had a great time particularly with how I was treated by the front desk staff. Special appreciation to the following people;Mr. MalachMs. ManalMs. Nour.

Yi
Review №82

A spectacular hotel with incredible attention, all very attentive and courteous. Very comfortable rooms and delicious food. I loved my stay at this hotel

Ab
Review №83

I don’t know where to start, we’ve stayed here for a long time. A warm welcome we received from Malaak from front desk and manager Salah, Hotel Operations Manager Emad Ramzy, Judhin Housekeeping Manager, Angelo, Mohamed, istier from the restaurant and Chef Yubraj Malla, Tara from the Lounge, Reda, Loyd, Petronila and Senior Houskeeping didn’t ask his name and the rest who I have not mentioned. Everyone is exceptional, I’m still in the hotel and we are enjoying our stay. We will recommend to our friends and family to come here and enjoy the wonderful service the hotel offers and the outstanding employees.

Ja
Review №84

The hotel is beautiful, the location and mostly the staff I want especially say thank you to housekeeping staff Loyd, Reda and Ikhlas they’re outstanding and very friendly. from the restaurant Angelo deserves to be the Manager the smile the welcome you get from him will definitely make us come back to the hotel, Mohamed, Irein, Joshua and chef Abdo they’re fantastic and they will make sure you are happy before you leave the restaurant.Thank you.Ubah.

Jo
Review №85

Really good hotel. Nice ballroom ngl. Food is great

Re
Review №86

High expectation, lovely staff from Joseph to emma and everyone.

Si
Review №87

We stayed 2 weeks in this hotel. I have been thinking alot about how much stars should i give them to write an honest review overall.First day we werent satisfied at all for the room cleanliness but they changed our room and really did clean everything everyday to please us.The workers are so friendly however there was still some points they need to improve.*E.g. the chairs in the restaurant was so old and dirty.*Everytime When we do ask for towels they give us 2 big towels and they know that we are a family of 5.*the corners of the whole pool where the drain goes needs to be fixed my husband did step on it and his feet was injured.*THEY ONLY HAVE 1 POOL in the hotel and after 4pm mostly crowded and not so clean.*EVERYDAY The key card of the room didnt work and we needed to go to the lobby to ask for a new one again and again.This was so annoying.In total, they were generous about coffee, tea and water bottles and they have the best Margherita pizza.

sa
Review №88

I didnt Stay in the Hotel but I used F&B outlet Italian Restaurant. The Service staff were excellent and friendly, courteous. Noorcita was super star

Mo
Review №89

Wooo we’re shall I start from We have right from our first check inn the staff at this hotel amazing special thax to mr Joseph feghali he has made every moment off our stay special from staff to hotel it is spotless and as of covid rules n hygiene this hotel top class thax crowne plaza deira special thx to Nourhan at reception n Tara from club lounge just the best xx n mins from metro shopping malls will sure be booking this hotel every time xx

Sh
Review №90

Health club staff are very helpful and friendly. Pool is very nice and clean. Gym equipment is well maintained and safe. The manager George is looking after the members very well. I highly recommend this facility for membership

So
Review №91

Great experience with my family we have a very blessed time

Mu
Review №92

Food and facilities are good BUT MY MONEY BEEN STOLEN FROM THE HOTEL ROOM SAFE BOX BY THE HOTEL STAFF ABD I GOT NO HELP WHATSOEVER.

Ki
Review №93

We are not in-house guest we dine in brioso Italian restaurant thank you so much to Melanie for the good service... I really like the pizza and pasta craving satisfaction....

Ha
Review №94

The breakfast and cleanliness was great but there wasn’t enough things in rooms

Ad
Review №95

Really I like the food menu 😋and the staff working here specially Nurcida allows smiling and provide help for what I asked her in Brioso. thanks for you with my best regardsDr. Adam EL Mustafa

Sy
Review №96

Amazing night at spice island we celebrate a farewell party to our boss and thank you so much for a great service Melanie and Joshua they are really amazing.. we enjoy we highly recommend to our family

Mo
Review №97

I m happy with the service given in this hotel crown plaza deira .the hotel was so clean.the room service also perfect.Fatima in Harrys was so friendly and professional. With a nice smile even wearing a mask.

eh
Review №98

In my opinion, it is good because of the lobby and the location of this hotel

Ke
Review №99

We visited Spice Island yesterday. The food was extremely delecious and served beautifully. Hats off to the staff of Spice Island for providing a comfortable environment. Highly recommended.

Ab
Review №100

I just loved the Food and the service at italian Restaurant. Special thanks to Nurcida by Suggesting the Best food in the menu. The chef who make the food is obviously Professional on making italian food.

Information
100 Photos
100 Comments
3.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.ihg.com/crowneplaza/hotels/us/en/dubai/dxbcp/hoteldetail?cm_mmc=GoogleMaps-_-CP-_-AE-_-DXBCP
  • Phone:+971 4 262 5555

Categories
  • Conference center
  • Hotel
  • Wedding venue
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