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Hyatt Place Dubai Wasl District
Dubai, United Arab Emirates
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Re
Review №1

Excellent facility. great value for money. room size was big. 2 bedroom apartment had2 extra large bathrooms and a small bathroom. kitchen hall etc too were big and had all necessary items.many restaurants are nearby. will stay there again.

Go
Review №2

I really appreciate to house keeping. Jamal and Buddha they are every day cleaning my room and belonging arranging properly. And always keep my clean and tidy I proud to them. And hotel location is good and swimming pool and gym is very nice.and hotels everything is very nice

Ch
Review №3

Their dinner buffet and breakfast buffet are both superb! There were enough options to choose from. The location is accessible from the Union metro station when commuting. Their staff were friendly and accommodating. The room rate is affordable and worth it. This hotel is highly recommended specially for those who are looking for a budget friendly accommodation.

El
Review №4

Nice hotel, but 1) poor service at the reception from one female employee. 2) an aggressive employee at the parking lot in B2 with a white shirt, who started to quarrel with me because I cleaned the car windows with water. I told him, in 3 hours the water from the floor would be gone because of the heat. He continued to go after me. 1) The lady refused to change one 200 dh bill to two 100 dh bills in an impolite manner: no change. You cant change a 200 dh bill? Later on very professional employees changed the money because we needed to pay the delivery driver who could not change. Thank you. 3) The breakfast, except to the Indian food is not that good. Coffee is bad, just filter coffee and there is no possibility to have an espresso or cappuccino like in 2 or 3 star hotels in Europe :-(. Just toast bread slices and Arabian bread. The chef who cooks the omelets seems to be a bit stressed. The omletes by the way are not fresh made but from a box convenience food :-(. 4) The waiters are very, very friendly. The lobby is great, rooms are fantastic too. 5) Swimming pool is small but nice to have and the small gym is well equipped with technogym. 6) Parking space is available for free. Phantastic. A) We would recommend the hotel, but not the whole breakfast. B) The employee with the white shirt in the parking lot needs training. The unfriendly employee at the reception too. We would come back again, if not another unfriendly employee is looking for quarrels in the next days. The hotel employees should tell the guests to wear their masks, especially in the elevator!! Egyptians and guests from Central Asia had it over the chin only.

Hu
Review №5

I LOVE THIS PLACE especially the Sisha bar of Mr Ziad beside the focus restaurant very cozy and relaxing place to hang out!! 🤗 🤗 🤗 🤗

Al
Review №6

Hyatt Place Dubai is the best place to be. I loved it!! Great place and world class service. The staff is awesome too.

VI
Review №7

Food is so good and service by shivu is execellent.

sa
Review №8

Membrant Atmosfer 😁 But Nice and quiet

Sa
Review №9

That is the perfect hotel apartments you can book with your family. Ive booked apartment for 2 weeks including breakfast. All staff are friendly. Special thanks for the management and Ruby as well for the managing our booking.

Ca
Review №10

Nice place! Clean! Good food courteous staff like Miss Mary Anne in food and beverage during taking my breakfast in the hall she assist me a lot. Thank you for the kindness.

El
Review №11

Thank you so much for getting the experience of your hospitality and l would like to also mention the friendly staff (Jamal&Budda) who did a great job cleaning our room

Ma
Review №12

Spacious rooms. Fast customer service. Hospitable staff. Delicious breakfast!

Mo
Review №13

I really enjoyed staying there, the staff are very helpful and I would like to thank Saddiq for his exceptional help in accommodating us while waiting for our apartment to be ready.

Al
Review №14

Had a wonderful stay at the Hyatt Place Hotel in Dubai where the staff were very helpful and welcoming especially Rashid, the Restaurant staff and Jamal and Yadeep from the Housekeeping Department. I will definitely be recommending the hotel to friends.

Ma
Review №15

Fantastic location with underground parking. I used the focus restaurant for a meal with family. Although the restaurant offers buffet, they have the option of ala carte as well which we used. The service and pricing was great. The dishes were freshly prepared and there were generous portions. The desserts were yummy and had massive portions. We shall be visiting again.

Sh
Review №16

Went for an event, the ambience was good, however the location is not ideal as its a traffic jammed locality

ev
Review №17

Great because of the service, food, and customer care . One of the workers called FHIRDAUS she is good in taking care of clients

Ga
Review №18

THE STAFF IN THIS HOTEL IS RUDE AND UNWELCOMING. They cancelled our confirmed hotel booking without advisory because they became fully-booked. When we arrived at the hotel, their staff specifically the manager, ALI, was very rude and sent us away. My family and I came all the way from Abu Dhabi. This was a very frustrating experience. What is the use of booking a room in advance

I
Review №19

We stayed for 12 nights. Some of the staff where really kind and helpful, siddique at reception is very understanding and generous the staff in the restraunt are all very nice. However the maintance in the rooms and room service was horrible. Almost everday we where giving dirty bedsheets, disgusting towles infact used towels and the carpets and sofas in the rooms where not clean with lots of stains and dirt. The rooms service to get new bedsheets and towels aswell as soap would take atleast 10min or more to recive them.

ka
Review №20

We book buffet table for 9pm. but unfortunately, we came almost 11:30 already as we the meeting we went end up late. but hopefully next time we will reach early here so we can try their thursday dinner buffet which is very afordable,cost 49dirhams only.only here at hyatt recency, focus restaurant

Ha
Review №21

Very good location. Thanks Mohamed for your help 😊

Ab
Review №22

Stuff are very busy, I stayed for 3 nights without cleaning my room, lady at front desk was very rude when i asked to to call the manager for me, she said: Im the manager here!But i insisted to speak to him. Then he came to me, In fact he was very nice guy he called room service immediately and they cleaned my room after that & Apologised.

Hy
Review №23

Hyatt Spa & Best Massage Center in Dubai+971 4 401 1278+971 5 8511 278

Ab
Review №24

Very spacious rooms in the residence, staff is excellent, everyone of them, at the counter, cleaning staff and breakfast

Ma
Review №25

Bad experience.. myself, my wife could not able to sleep whole night. Little one got red marks on face right after we lay on bed to sleep. We have to check out early morning because of that issue. When i informed this to reception they have given very casual response.Highly not recommended

Ka
Review №26

Staff was so disengaged. Hotel facilities tired and need refurbishing. Breakfast had few choices and poor quality. For the price paid, that was expected I guess but for the brand, youd expect better from the staff. They were so uninterested to assist. There are so many hoteliers without a job at the moment youd think youd be more grateful...

Th
Review №27

Decent Hotel,, opposite to Al Ghurair Centre,, very good quality finishing, staff are very friendly

Ra
Review №28

Nice breakfast good rooms so many places near by

Ho
Review №29

Hotel is very nice .and spa very professional.I will come aigan

te
Review №30

The hotel is nice!! It has a good breakfast, a clean area, and fast service. And also the housekeepings ( Sathees, Madhu, and Sona) are very good at their work. I recommend this hotel!!

Al
Review №31

Good place, some issues with cocraches. A worker named Marpeet was very good and helpful, helped me find my phone.

Ph
Review №32

Amazing hotel very accessible around 5-8minutes Walk from Union metro stationA nice lobby and respectful staff.Fast lifts to the apartments that are amazing very spacious with a beautiful setting living room, a big breakfast table that can perfectly work as an office and study tableNice kitchen and cutleries a large fridge to stock up supplies and groceries.The bedroom is very nice and cozy bed with clean sheetsLighting is perfect and no noise from outsideLots of shopping centers, groceries, pharmacies, tourists sitesLoved it and would highly recommend anyone to stay.

Te
Review №33

The house keeper satish and madhu and sona and guna are the best

Do
Review №34

So clean customer care perfect hope to come back next time thx so much keep it up

ni
Review №35

Its so comforting and interior is very good, and accessible to metro stations which is the center station of Dubai

MO
Review №36

The best of the bestSpecial thanks for the amazing supervisorMrs : SONAM .A wonderful person who deserves respect and appreciation.It is very rare to find a person with such beauty in dealing with customers

An
Review №37

I liked the location, best servises, good breakfast, easy to reach the metro station, excellent housekeeping service.Thanks the team such as Rhea from Philippine, Jiblal and Shesh from Nepal.Good Luck guys, I’ll come to stay only this hotel for the next time.

Wi
Review №38

Nice food and beverage staff very accomodating

Ho
Review №39

That is the perfect hotel apartments you can book with your family. All staff are friendly.

be
Review №40

Great place to stay, nice place and very accessible. Employees are kind and very accommodating. Ms. Mary Ann in F&B exemplary showcase her customer service ability limitless! 👏👏👏😘😊

Na
Review №41

Nice place to lodge. Only downside is they dont have variety of bread for breakfast.

Ha
Review №42

Celebrate birthdays at kings suit was beautiful gift from my family

Gr
Review №43

Excellent hotel with big rooms and sofa bed .

Im
Review №44

The rate was very economical for Iftar buffet. However the food was not that good. Reflects why the rate was not as much

Zh
Review №45

Buffet had delicious options and the ambience is calm but they really need to repair the A/C there 😕

Zo
Review №46

The hotel is excellent, big apartments, lovely balcony...People ready to help at any time. Location is even better, metro, supermarkets, malls...I love it!

Ri
Review №47

ONE WORD-PATHETICPLEASE DO NOT BOOK THIS HOTEL ROOM. THEY ARE CHEATERS. STAFF IS NOT PROPERLY TRAINED. THEY CHEAT THEIR CUSTOMERS BY PROVIDING LUCRATIVE DISCOUNT OFFERS AND WHEN THE BILL IS ISSUED THEY TURN THEIR BACK TOWARDS THE CUSTOMER AND HE HAS TO PAY THE WHOLE BILL.THE DINING STAFF IS VERY RUDE HERE AND IS NOT BOTHERED TO LISTEN THE CUSTOMERS.I AM ALSO FILING A CUTOMER COMPLAIN AGAINST THIS PROPERTY AND I HUMBLY REQUEST ALL OF YOU TO IGNORE THIS HOTEL.I HAVE BOOKED THIS HOTEL FOR 8 DAYS AND 7 NIGHTS AND TODAY IS MY LAST NIGHT HERE.

na
Review №48

Fhiradause well good service hyatt best

Af
Review №49

V booked 2bedroom apartment .. clean n neat rooms.. breakfast was good ...staff is polite . If looking for apartment best place..Best place to stay with family

As
Review №50

Very nice hotel, best room, breakfast is good, price is affordable!Pool is little small, but manageable.

Em
Review №51

Had a buffet for 59. Great food good service. Beautiful ambience.

Ga
Review №52

Extremely poor service, they kept me waiting for 1 hour for my luggage, when I asked the receptionist said we are busy with other things!We booked 2 rooms and both were not that clean, we asked for non smoking rooms, but the room was stinking, Customer server is extremely poor and too late, breakfast does not have options, very basic and poor.I suggest not to waste money here!

Sa
Review №53

A really cool place in the middle of the souq

Ro
Review №54

Very good and neat room nd services are also good .Breakfast was great

Mo
Review №55

A cozy place to be, very close to malls and a few Km away from the market. Very clean environment and the staffs are accommodating. Home away from home if I must add

Ha
Review №56

A very good hotel in mid range price

Ev
Review №57

A beautiful and serene place

SA
Review №58

This palace is better for group stay and roam to different sights of Dubai. All hotels and malls and connecting buses and metro are near by this palace.

Bi
Review №59

Very good servicedBest breakfast

Ch
Review №60

Customer service is different for different race! Not helpful staff most especially if you are black. Will never come again

Ba
Review №61

A licenced modern Hotel. Was really busy. Food cort seems to be too small compared to the number of Hotel guests. Service was great though.

Ab
Review №62

A very good hotel with accessible gym, hotel, swimming pool, etc. A very good restaurant with amazing food. Has meeting and conference rooms for small get together. One of the highly accessible hotels to the traditional markets and also easily accessible to metro station. Al Ghurair Center and Azhar Al Madina are easily accessible gir quick shopping before leaving to Dubai Airport which is also close by.

Sh
Review №63

Wonderful experience in terms of stay but the food is sort of average

Fa
Review №64

Five Stars for the honesty of the staff at Hyatt Place Hotel especially Mr Puneet who found my lost wallet which fell in the dining area after a meeting with a client.Thank you Mr Puneet, May God bless you !I have not experienced the stay in this hotel yet but I highly recommend it due to its location, amenities, food and especially the service .

Za
Review №65

We like it so much , breakfast was also amazing, reception guys especially Mohammad was so polite and kind . We will come again . Thank you so much

je
Review №66

Vers goods expérience of living in guest house...

Ha
Review №67

Nice hotel al main deira market

pa
Review №68

Excellent experienceGood staffWell secured and big roomsGood customer serviceBreakfast could have more option for diabetic people

He
Review №69

Always YouTube not working why like that not good staying here now only my son wat hing the YouTube but not working how come the hotel YouTube not working

Ji
Review №70

Hotel is located right in the middle of busy Deira street. Buffet food is superb and dont have to break your wallet, value for money

mo
Review №71

I tried the restaurent,open buffet,the experience was beautiful.Friendly staff from the first you enter to the restaurent.Variety of salad and appetizer,variety of continental food(fish,grills,biryani,pasta,fried vegetables and wedges potatoes)For the sweets you have multiple choices.Juices available.Price 39AED.Must try.Masks are required and sanitary rules for covid 19 are taken.

Hi
Review №72

Nice room, breakfast soo amazing

Om
Review №73

No problems after staying there for 10 days.Got an upgrade and free parking.Well worth it...!

Dr
Review №74

Good friendly place at affordable prices.

En
Review №75

Beautiful environment and of course sumptuous meals. The staff are polite but I didnt like the fact that check in was extended to 5pm without proper communication and we needed a room with a washing machine as displayed on the website but unfortunately we didnt get a room with a washing machine but after several attempts we were finally given a room with a washing machine on our 6th day in the hotel. Also they observe COVID-19 protocol everywhere around the Hotel.

Pu
Review №76

Loved the whole experience nice rooms

Na
Review №77

Luxurious Business Hotel at a super accessible location.You can feel the energy starting from entering the hotel and greeted by the security.Amazing experience when interacting with staff at front office, f&b, housekeeping, bell desk and travel desk.The entire team is in perfect sync in terms of communication and highly motivated to make the guest stay as comfortable as possible.The reception Ms Sonal Mr Ali Ms Adrija Mr Emmanual are lovely people to interact with.The duty manager Mr Faraz Khan is a true professional who understands your need and then gives his 100% to meet that.Its a perfect model hotel with 5star front desk, f&b, housekeeping, belldesk and security.I wish the very best to Hyatt Place, Wasl, Dubai.

Ta
Review №78

Super ambiance and very supreme quality of food.

Na
Review №79

In the heart of the city. Good for business visit.

Ya
Review №80

Very good location, lot of Car parking space

Ri
Review №81

Very beautiful and calm place

Lu
Review №82

A good place to unwind .especially there dine in area a place where you can find a lots of variety foods that you will enjoy to be with the respectful staff . A special thanks to MS. Mary Ann she is the person with a good sense of humor and she is excellent in costumesr service . And thank you also to all the staff . Chef nayan , chef rishu and Hardik from the reception. I’m sure that we will comeback again.

Al
Review №83

Very wonderful place

Mu
Review №84

Clean and luxurious hotel. Rooms are very tidy and spacious. Great location and great price. Breakfast was amazing and had a variety of food. Wish there was a bigger swimming pool because most of the time it is crowded.

VI
Review №85

Beautiful hotel. Good location and the staff is very helpful.Food in the hotel is awesome.

su
Review №86

Maja aa gya Hyatt place is provided incentive care to each customer and support system is also good

Kh
Review №87

Hyatt the brand name always you can trust

So
Review №88

Nice and modern, the rooms are spacious, neat and functional. I like the smart TV in the rooms.

Sy
Review №89

Extremely extremely poor service provided, trust me saying this as experience, im an usual traveller to dubai, every month i stay atlest 8-10Days for my business visits, but this hyatt palace is worst to stay, especially [SONAM] calls her self as manager, but they have to learn a lot about hotel management & and how to talk to an customer, every day i extend my booking via makemytrip or agoda.com, every day they tell me we have not received ur booking pay us at the front desk, instead where i have paid 100% amount via makemytrip/agoda, they tell they are third party, then y do you list your hotels on third party websites? Rooms are clean & cleaning staff is good, only problem is the reception which is worst, i dont recommended any on to go through this hectic procedure to confirm there booking then check in, daily you can see atlest 2-3 people fighting just for the booking confirmation.. hyatt should take people who work or expertise in hotel industry, like sheraton or marriot, where we feel the actual hospitality provided by them.. i deeply suggest hyatt to look into there reception people,, thanks

Ri
Review №90

Room is comfortable. From reception to cleaning crews. Theyre all accommodating and friendly.

Mo
Review №91

Nice hotel to stay

pu
Review №92

A very nice experience. Hospitality was superb

Ba
Review №93

4 star speaks for it self, annoyed cause No Dignified sitting arrangements with sun protection for smokers + hot cold beverages vending machine. Wish management will take up the issue.

Ri
Review №94

Service is so delayed and annoying ,childerns are running n shouting in corridors so u cant sleepBut services are too lazy

Lu
Review №95

Chandra was so friendly and helping guy, thank yooou. I am looking to visit again 😍

Je
Review №96

Were greatful to stay here at Hyatt, ang the house keeping are excellent , Sathees and Durga.give us good service.

Sa
Review №97

Value for price 👍Stayed at their hotel apartmentsRooms are very spacious and they have amazing facilities like washing machine, spacious refrigerator and freezer and all basic kitchen equipment (they provide either washing machine or dishwasher depending on the availability, so confirm a day before check in)Had their breakfast once delivered to the room , it was average (not recommended)great room service by Maruti 👌

Na
Review №98

Josy was very helpful in term of her kindness when serving breakfast, she doesnt speak alot but deliver excellent service. Please get a second PANCAKE machine, and swap potatoes with Hash brown atleast once. 3 weeks of stay and same breakfast everyday.

Am
Review №99

Good food....

Pa
Review №100

Eat iftar all you can just in 59aed per person

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.hyatt.com/en-US/hotel/united-arab-emirates/hyatt-place-dubai-wasi-district/dxbzm?src=corp_lclb_gmb_seo_dxbzm
  • Phone:+971 4 401 1234

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