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Copthorne Hotel Dubai
Dubai, United Arab Emirates
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Ra
Review №1

Nice hotel, and nice and clean rooms, good thing about this hotel is its nice location, airport is clearly visible, food was OK and so was the staff. nice ambiance inside, please take care of your belongings here as there are many frequent guest.

Ly
Review №2

The staff are unbelievably friendly and helpful. Ajesh went above and beyond to make my stay comfortable and was a pleasure! The hotel however is very run down and the bathrooms in the room really need to be refurbished. I hate to complain because the people were so nice (especially ajesh) but there is work to be done on the rooms, I also did not have hot water

sa
Review №3

What an excellent hotel with an excellent service, especially shadab; he’s been an amazing man with assisting me with everything. I really recommend it as it’s an Astonishing location with supermarkets and a mosque next to you.

Es
Review №4

Parking is availableNo free wifi for laptops. Only free for mobilesRoom furniture is fine, but old.Eclectic plugs are fewScreens at conference rooms are too old, also lights are so dimLocation is greatPCR test is available at the hotelGym and swimming pool are fine.Staff are so helpful ☺

ay
Review №5

T is was a very nice hotel. with a very good service, especially the cleaning team was very nice and helpful. if you asked them a bit, they were immediately ready to help you! especially Edwin. he makes our room super clean and made all our wishes complete such as extra towels and water! and was very friendly. he deserves a big compliment ..

Um
Review №6

Thanks to good service from the hotel thanks to housekeeping who help me carry my baby and debbe in reception thanks to Adam bell boy

az
Review №7

The food and beverage service are goodI would like to thank ramish for his generous effort

Am
Review №8

Ramesh in food and beverage was so nice, He is a great guy with excellent customer service relationship.

Sa
Review №9

Good location and enjoy the stay.. Thanks for good service from housekeeping staff sanu

Sa
Review №10

Hello everyone, good dayI have been here for about 6 or 7 weeks and I am really satisfied with the hotel. It has very good access and very good facilities. The price is great.Mr FARUQ is a very good, polite and diligent guy in charge of cleaning our room who is really very careful in his work.👌👌👌

Ab
Review №11

Special thing I like about my room is big enough ok with the price clean with smart TV, the guy in loby is so good Adam make us feel at home, he give necessary information to us is name Adam also help us with our bags he show us pool and gym tell us about hotel and nearest shopping malls thanks to Adam

De
Review №12

One of the best hotels , I have stayed with .. Excellent Hospitality

Sa
Review №13

Went there for just 1 night... a really good first look, clean, beautiful, the staff are lovely, the rooms are big and well maintained. Reasonable price …Loved jacuzzi … Thanks for Ronaldo who kept my room organized always!

Ro
Review №14

I m arrived here in the morning lobby is nice and housekeeping shiva Is so helpful very nice washroom and his cleaning thank you to Mr shiva

Mo
Review №15

Its Avery good hotel specially restaurant and MR Ramesh is very good man

Al
Review №16

Mr ramesh excellent service from choices cafe he is very friendly bet making cappuccino for me nice test thank u

Nj
Review №17

At the Restaurant, I have been attended by Ramesh most of the time I came down to eat. He appears neat, courteous and very helpful in making sure I have an enjoyable meal. I really appreciate his professionalism and attitude towards guests whenever they enter the dining room. Recommended.

In
Review №18

One of the best experience in Hotel and hospitality and services provided by EDWIN is really appreciatable

AN
Review №19

Best place to reach all corners for shopping jogging, and transport. nice people, awesome view from the hotel room, clean space!Loved swimming pool… huge rooms and bathrooms..! Kudos for Hk Team !!

Na
Review №20

First I know for a fact that these reviews are scam.1. The air conditioning in the whole hotel is very bad.2. The entire floor we stayed is smells like smoke.. we have too kids and they refused to change our room.3. The sheets and the comforters and pillows were moist from the humidity.4. We had to run the water for almost 15 min to get warm water.5. I attached the view they gave us.6. The fridge was not working.7. The staff are very unprofessional. I had to ask the maintenance guy to leave the room multiple times!!! But he kept talking.8. On breakfast my kid didnt finish his plate and they refused to let us take it .. I believe they prefer to waste this food instead.9. The room was dirty.. specially the bathroom it was filthy.10. At night the lights are very low and very depressing.11.The bedsheets were dirty as you can see in the picture.So this was the worst hotel we stayed in. And cant believe it is a 4 star !!!!!Our 2 days vacation was absolutely ruined because of your misleading pictures and reviews.

mo
Review №21

Very nice room and washroom Very nice cleaning thank you so much to mr mahmoud and shiva

De
Review №22

Fantastic hotel with great services,my 6 day stay here was very relaxed, Rooms are so huge … and clean ..special thanks to cleaner umer …who was so punctual daily for our room cleaninggreat spa and pool.. which is very convenient. Will probably stay here again on my next trip

La
Review №23

I remember my first day here..I was like, Wow this is a very Nice and Cool Place to be. A very big thanks to Adam.He his a very Nice and Humble man..I was well attended to by him. Copthorne Hotel is a Lovely and Cool Place. Thanks to you Adam.

Mi
Review №24

I was sick and stayed in this hotel to recover. It was a good experience.Thank you, Housekeeping Edwin for your exceptional service! During my 3 days stay, he cleaned my room nicely and consistently. I will surely come back. 👍🏻And for the rest of the staff, thank you! 😊

Ah
Review №25

Good cleaning and coridors very nice room very standard thank you to mr mahmoud and shiva and afsal

Ya
Review №26

Mr ramesh excellent service from choice cafe mr ramesh making me very testy coffe and tea he is very kind and friendly thanks 🙏🏾 for you good service

so
Review №27

We have been in this hotel for 12 nights. Staff members are welcoming and helpful. Mr Ramesh is kind and happy to help and specially Mr Selva at the front door is very helpful that predicts your needs.The reception people were also welcoming and they printed some papers for us for free.Our room was clean with a daily good room service. Also, the pool and gym are well equipped.The hotel sight is near to metro, day to day and city center.The only thing that I think can be improved is the room light which is a little dark at night.

na
Review №28

Mr Ramesh excellent service from crystal restaurant he is very kindly friendly polite He gives me best service grateful always snail The food is very delicious l like the very much everyday different food defentely l will come back again specifically mr Ramesh only bet service l never forget keep it mr Ramesh going great working heard work see u soon

Fl
Review №29

Mr rames excellent service fronm food is vers good he il vers li kind

su
Review №30

Very nice and big room excellent cleaning I like the room service thanks to Shiva and nars. Thank you.

Am
Review №31

Adam at COpthorne Hotel in dubai made my stay enjoyable. His services to me and my team was really helpful- from the moment we entered the hotel to the moment we asked him to arrange for our transport to the airport..once again thanks Adam.

Bi
Review №32

We loved our stay in copthorne hotel Dubai.The hotels location is exceptional! you will be close to Dubai Airport, Metro and bus stations, nice park with a running track and a great Deira City Centre Mall so close!! The room was super clean and the staff was friendly and welcoming.

As
Review №33

I stayed here 4 days and I really enjoyed. Adam was so helpful and kind. The service and location is perfect good

Ar
Review №34

The services is good, its great. The foods is very delicious so many foods that u can choose to eat

Po
Review №35

Customer service is excellent. Ramesh is very friendly and professional. Food is delicious! I highly recommend this hotel to anyone coming to Dubai for vacation.

Ka
Review №36

Amazing staff and wonderful atmosphere. Came to the hotel for a night. Spacious rooms.House keeping staff Mr. Narsa hes very helpful and very attentive. Thank you!! I will come again

Ka
Review №37

I recommend Copthorne Hotel as the best Hotel cos I really enjoyed my 1 month yearly Vacational Holiday there.. Well equipped Recreational facilities,Nice swimming pool..A big thanks to Adam..Always attending to Me once I give a call of attendance.

Gh
Review №38

We had an amazing Service! The people in the hotel were super friendly and served through our stay in the hotel.Especially the waiter Ramesh Was helpful 😀5 Stars!!!

Мо
Review №39

The hotel is in very good condition, the staff are very friendly especially Adam and Renuka. Also the reception is very responsible. For seven days of our vacation, everything was fine. Thanks for this hotel Copthorne

Sa
Review №40

Very accessible area to every requirement specially mall was so close really loved … my stay was so amazing… large room and clean… thanks to narsa and Edwin as they made my stay very happy….

Ku
Review №41

Ajesh, you have surely done super job in cleaning my room since I came to Copthorne hotel. I would like to thank you for your great service. You are a hardworking person. Thank you

Wa
Review №42

Had a training session of 100 people.Excellent service.Good staffs.Staff named Ramesh really done a good job.Quality of food is also appreciable

He
Review №43

Very well maintained rooms. Spacious and hygienic. Loved the creek view. Staff was very attentive, especially Narsa took good care abouts our requests.

Ni
Review №44

Staff are really polite. Beautiful hotel. Amazing pool. Nice location. The front office staffs are really trying. View and atmosphere was great, clean towels, water fresh. Most thanks to Adam. Thank you for great time. It was my second time. I will come back again.”

N
Review №45

We really enjoy our stay thanks for Adam who help to take our bags very supportive staff. Thanks to Ramesh too in the dining. The breakfast is good and hospitality is great. Thank you

Ya
Review №46

Nice hotel with amazing pool. The location is great to discover the city. Also the near to mall is convenient for a stroll or get some food.It is close to the airport as well.Rooms were clean and tidy. Appreciate that cleaning person edwin he fullfilled all our needs .Would come back for sure when in Dubai

En
Review №47

Me send my family stay for 14days I really like the hotel room and the service is soo good the hotel also have beautiful Jumat mosque in the front thanks to Debbie and Adam who help us alot in checking time

Af
Review №48

Good hotel. Very nice environment and I also love the staff and there uniform. It so unique Also love the service too it really amazing. Adam his very nice his service to people really good also.

Af
Review №49

I loved my stay! After coming 2 years i can say hotel is perfectly renovated… the room cleaning was sparkling I appreciate the hk Staff Narsa who has given service top notch…

Mo
Review №50

The worse experience I have had in Dubai. Many unfortunate things happened in my accommodation:The room refrigerator didnt work, I called the service room after a long period the technical man came with the dirtiest suit and shoes (you can see the feet track on the photos). He presented to fix it. I put my foods and everything get rotten because technically it didnt fix. When I made a complaint, they said you cant keep food there cause it is a mini bar, While my friend bought the same items and kept them in the same hotel!For breakfast you only have few options and for dinner you have maximum 4 options.Regarding the hospitality it is worse than 2 stars hotel. For every request in the restaurant or wherever you have to wait or call a lot till find someone! What ever stars it has, this hotel doesnt deserve 4 stars! Dont waste your money.

Jo
Review №51

Really it was very nice experience to stay this beautiful hotel. All staff are very polite and good service. Especially we Thanks to Mr. Ramesh at the restaurant for his very good Polite service and good hospitality.

Vi
Review №52

We enjoyed our stay here! Very warm welcoming and professional staff. (Narsa and Edwin), Very clean environment which was relaxing. Excellent Service

ri
Review №53

Ramesh is serviceable, hardworking and very interesting. He makes coming to this restaurant a preferred choice for me. I will definitely come back.

Ve
Review №54

I had a great stay, the rooms were so new and clean… specially the balcony was so spacious we enjoyed very well .. huge thanks to shadab who has taken care very well.

Ja
Review №55

Hotel have very friendly staff and hard working. Location is one of most things I like also near to city centre and some other big shopping malls room are big and clean concierge Adam help me to check my bag thanks to him

Ka
Review №56

Nice hotel thank you for making our long stay so wonderful. We enjoyed everything about the hotel: the spacious and comfortable rooms, access to the pool, the gym, the relaxing spa, great food. We are also grateful to Adam and all the staff who made us feel at home and took amazing care of our baby daughter. We can’t wait to be back already. Stay safe and see you soon!

Gr
Review №57

Mr AdamWorking ethic is exceptional, attend to visitors with all professionalism…A very Good man..Recommendation for any possible promotions…

Du
Review №58

My stay in Copthorne hotel Dubai Deira City Centre was amazing. The staff was incredibly helpful. The rooms were very clean. Thanks to narsa . The food was sooo delicious. It has perfect location - the metro station is in 3 minutes on foot, the supermarket in across the street.You won’t be wrong if you choose it for your stay in Dubai. I strongly recommend it!!!

As
Review №59

I had the best of experience, I met Adam and Renuka a front line manager who also was helpful. The hotel is near the city centre and I made shopping. The hotel is also close to the airport.

Na
Review №60

I stayed at the Copthorne hotel for work in May 2021. Each morning I went for breakfast Ramesh went out of his way to be very polite and courteous. He helped my father in law who was on crutches get breakfast each morning.The hotel is very clean, the rooms are large, excellent view creek side and the pool and gym facilities are fantastic. All of the staff are very polite and attentive.

Ri
Review №61

The stay has been pleasant so far and stayed for 2 days! Breakfast services has been great and Mr. Ramesh has been very helpful and courteous towards us throughout our stay.

Sa
Review №62

Very good stay, very pleasant view from the room. impeccable hotel cleanliness, thanks to Furuq. personal care for us.

Ra
Review №63

I enjoyed my stay here! Very warmth welcome And professional staffs. Very relax and clean.Excellent service By Narsa

fe
Review №64

We had a good stay with my family and I. We are leaving tomorrow and we dare not believe that when we come back we will have a pleasant stay in your hotel. Thank you for the services and particularly that of Ramesh.

ib
Review №65

I had the best stay at the cobthrone hotel particularly from the best neat manager Adam . I’m leaving tomorrow and i dare not believe that when i come back i will have a pleasant stay in this hotel. Thank you for the generous service

Ta
Review №66

Service : fantastic. Thanks to the front desk and the entire hotel service men and women. My parents are staying there for two weeks. The ppl at the hotel have been so supportive to all requests.Couple of problems :A. The rooms are dark. The lights are not sufficient and that influence on what impact the room might have on you. In a simple word, its stressful.B. The shower/bathtub is not safe for old ppl like my parents. Any incident would be unforgettable. Shower, plus bath tub is probably a better option.C. The hotel is too far from tourist attractions. There are metro lines and buses which you can use, but the distance is too long.I would recommend staying in this hotel, to younger ppl, not older ones

C
Review №67

I enjoyed the gym and pool, it closeness to the Deira City Centre & train station. Mr. Ramish was very.helpful in services.

As
Review №68

At the restaurant, we were attended by Ramesh.He was very courteous and welcoming. He assisted us throughout the meal.The food was good and the ambience of the hotel was positive.

Ma
Review №69

Excellent service from all the staff. Adam at the reception is very helpful and easy going! Thank you very much!

Ib
Review №70

* I want to say and write my comment about your service is most excellent, friendly, In all place in the hotel

be
Review №71

I was here for 10days and really liked the hotel. Location is convenient for doing shopping. They have a nice swimming pool and gym.Great service from the reception to the restaurant. Adam, Edwin and Ramesh thanks for your excellent service.

Ma
Review №72

It was a great stay in this hotel. Nice location, walking distance to Deira City Center and Metro Train. Mr Waleed is very approachable. The room service staff especially Shadab is very helpful. Keep it up guys 👍👍👍

Sw
Review №73

The service was great! We were attended by Ramesh. He was polite and very helpful which enhanced the over all buffet experience.

Ya
Review №74

We had a lovely day at the pool and lunch in Crystal restaurant, and we served by Ramesh, he was very helpful. Overall service was excellent.

MD
Review №75

Copthorne hotel on of the best hotel in Dubai. Near metro station. Give good service and there have many facilities. Specially thank to bell boy Adam . Thank u Mohandas in reception

Kw
Review №76

The staff were nice and the location of the hotel was perfect for shops restaurant and easy access to buds and train

Ma
Review №77

Me and my amity enjoy our stay thanks to a gentleman in reception Adam so kind and helpful

jy
Review №78

Our experience at the Copthorne hotel was wonderful! The hotel room is spacious, comfortable and clean . cafe and restaurant at the hotel were amazing, the food was very delicious!Thanks a lot for cleaner edwin

Jo
Review №79

Served by Ramesh. Fantastic service and really helpful. Food was very nice and location is very good also. Iwould recommend this hotel to anyone.

Na
Review №80

The hotel is good and nice things hereSuch as the swimming pool and Adam and Renuka are very good people at this hotelI hope you can come and enjoy vacates the services here is very good

Sa
Review №81

This is the second time that I choose to stay in this hotel. The location is very convenient. Its near many shopping malls and resturants. But above all, I really appreciate the way the staff treats you. They are always available to help. They even offer assistance when see you in distress. When you are dining, they keep checking up on you, always with a smile, and good manners, my special thanks goes to Mr. Ramesh. The hotel has useful facilities such as spa, gym and pool. Hope you enjoy your stay as much as I did.

Si
Review №82

This is one of the humble hotel I would definitely come back too in the near future. The food is marvelous and the service is undeniable. I was happy to see that the people rendering services wear tags. I cant ignore the level of customers service rendered by Imran and Ramesh. These two gentlemen makes ones stay pleasant, and to think that the food is also as good as the service, that made me take my little time to say something. I recommend that if you want to have a good meal, visit Copthorn restaurant.

sh
Review №83

Ramesh good excellent person. Location good food very good. I will comback next event

Sh
Review №84

The location was the prime factor. It is within 10 mins walking distance to the Deira city center . They also have best Asian restaurantThe room was very clean and was quite large. Thanks for Narsa who made us comfortable stay.

sa
Review №85

I have been staying at this place for more than 7 month and its best place to stay with awesome connectivity. Creek view with wide and spaces balcony add more spectacular for your comfort.The team here is very hospitable all the staffs are friendly, kind and helpful.Adam is the man who is very prompt, with great smile and making sure my room is good shape whenever required ,The other team including front desk and restaurant statfs are also helpful.Recommend this place.

sa
Review №86

We had great experience at this hotelClean rooms with all the facilities one might needGood food at breakfast and very professional staff

La
Review №87

The best and affordable hotel in the town and excellent location for the best view from the balcony.

AD
Review №88

Location is very good food is very nice your service is excellent he is every kind and perfectly friendly kind polite thanks u very much l will come back again

Ir
Review №89

Great hotel, I liked everything. I will definitely come again. the staff is helpful and attentive, I especially want to mention Ramesha the waiter in the restaurant! great guy, great service, great job

Mo
Review №90

Adam bell boy help our group to take the luggage big thanks to him

Az
Review №91

Have had an excellent stay at this hotel. The view from balcony was great nice creek view, service is excellent, and the location was the best. Room is very comfortable and clean.Thanks for hk guy Narsa

vi
Review №92

Ramesh, the food is very tasty at the crystal restaurant. You are very kind and good.The service was good and the working staff is really cooperative and pleasantly serving through out my stay here in coptharone hotel dubai. Stay safe and healthy during the corona pandemic period. I will definitely come back to stay again.

As
Review №93

Adam has been an excellent person in the hotel reception. Very supportive for guests.

Ma
Review №94

Services is good, excellent the food is delicious so many food that i can eat.

NP
Review №95

Overall experience was good. As per my booking I was provided a standard non-smoking room, however upon the hotel room had a strong smell of cigarettes. Upon request I was given another room. The door lock for this room malfunctioned and had to call maintenance to gain access to this room.The management was cooperative and understood the inconvenience and upgraded my room to a full suit for the remainder of my stay. Initially this was a great inconvenience as I was travelling for about 4 hours to get to my destination.The hotel restaurant called the Crystal Restaurant had great customer service. Ramesh who is one of the waiters who works here is a hardworking and a proactive individual. He provided great services and went over and beyond his duty to satisfy the customer.

So
Review №96

Very good staffing team especially Mr Adams on reception Very accommodating also willing to help never tired of providing a professional service. Made the stay very enjoyable

La
Review №97

Hotel is very nice. swimming pool is great and the staff are amazing! especially the reception. The duty manager “Adam” was very nice and kind.

sa
Review №98

I like everything in Copthorne hotel the way staff treating guest specially Renuka always smiling beautiful lady ❤️❤️Adam and Mohandas we will visit again

A.
Review №99

Having a ten day stay at Copthorne and so far so well. Great location, great staff. Adam, at the reception, was particularly very good, very helpful, very professional and very friendly.

Eb
Review №100

The hotel reception is so beautiful and staff are so helpful thanks to bellman Adam Mohandas and Renuka reception

Information
100 Photos
100 Comments
4.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.millenniumhotels.com/en/dubai/copthorne-hotel-dubai/?cid=gplaces-copthorne-hotel-dubai
  • Phone:+971 4 295 0500

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