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Avenue Hotel
Dubai, United Arab Emirates
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Fi
Review №1

Nice service,clean and big rooms.

bo
Review №2

Affordable, place is near to Metro Station and is really at the core of Rigga, great hospitality from the staff, but its just old and the smell is different. I really hope theyll focus on renovation. The smell of smoke starts from the time you open the door of the lobby.

jh
Review №3

Hotel is good. Need to give some training about guest service. How to welcome and how to entertain guest I checked in around 20:00 on 19 March 21. I feel at reception like they are giving free room. No information regarding hotel. Need to change mattress 🙁

Me
Review №4

Nice good hotelJust the walls needed to be washed to be like old days.It covered with dustYou are looking for shiny clean hotel but you find it dirty from outside.Beside this everything was good, normalI couldnt find any bad things about this hotel.

Su
Review №5

Dear Team,We are very disappointed with the treatment we received at your hotel.I was a primary guest and I had a visitor with me however that person eid was expired, we offered to provide driving license or passport copy however we were mistreated and was provided pathetic customer service.If there is an issue front office staff needs to provide or come up with a solution, however we were made felt that we are very indifferent, which isn’t acceptable.Front office staff Kathy and Cloe were very rude.. and impolite… after requesting repeatedly for an hour we were still not put across through a manager. After a heated argument manager intervene, where in manager was helpful.I would personally like to complain about these two people.. Kathy and cloe, they would need to be more polite and human towards any guest walking in your hotel.Hope this would be addressed and fixed soon, so no other guest would face same issue

BL
Review №6

The facility is old, at least more than i thought to be for a 4 star hotel.. but the staff were nice and the hotel is quite and calm and parkings are provided

AB
Review №7

Findout near step by Metro link Greenline, near by grocery store, restaurants, sweet shop, 1 to 20 Market, salons, spa, clubs, Masjid.

Jo
Review №8

I book on Avenue hotel Al Rigga Dubai...When you arrived in every hallway of the hotel you will smell the bad odor from the carpet and you can see the dust, may be they use it for more than a years and i think they need to change it.. Also inside the room there is a Bad odor came from the carpet...And another important thing the AC more than a time i feel sweaty because the AC was not cool even if it was in the last degrees. More dust in the door of Balcony i think they should add a maintenance to clean it well to satisfied the customer but for now i will not ever book again in Avenue Hotel

Ra
Review №9

Me ramesh excellent service food is very delcous every day dirrfient food location aslso bery good easy to go anywhere all staff vary kind and friendly sepcialy mr ramesh for me best he is very polit and kind perfosanal alway take care me defently l wiill come back mr ranesh keep it up going gret bet service thank u for g excellent setvice

Mi
Review №10

Located just 10 minutes from DBX airport in one of the older parts of Dubai. Stayed here for 2 weeks. Ideally located for restaurants and shopping. Hotel is very comfortable. Room was good size, clean and comfy bed. All staff are very friendly and accommodating, nothing is too much trouble. 4 star review as breakfast although buffet style is limited in choice. Other than that I would recommend to anyone.

Ri
Review №11

Staying at the hotel on a Business Trip for 2 weeks.Extremely customer focused, attentive and friendly staff. Got upgraded to a suite during my stay due to the hotel being fully booked.The room is quite spacious, but could do with a bit of updating.Breakfast, Lunch and Dinner are served in the restaurant, as well as dinner in the outside restaurant.

Mu
Review №12

Very good. But the room light is not enough to do anything.

Za
Review №13

Worst experience ever... I could not sleep yesterday because the sound of the night club the music was so loud and when i went to the reception they did not do anything... The staff are lazy and they looked forced to work here and never smile or laugh

Ma
Review №14

I am not at all impressed by this place. Don’t know how it got 4 star rating. Disappointing. Rooms are small. Furniture and bathroom fittings etc are very old. The cellar parking is congested. Nothing much to say good about it except location. It’s on main road Don’t get impressed by the pics they show while booking. It’s no way close. Only external elevation is good but the rooms are not. This place needs a total facelift in my opinion.

Dr
Review №15

Calm with nice location but hard parking

La
Review №16

What can I say about this hotel except this is now part of my Happy places. I stayed here for a week and when I tell you the staff were the best, I mean it. From checking in on me every morning, giving me tips on what to do in town and saying yes to most of my crazy demands.The hotel itself is really nice, rooms are big and the meals are also very good. The hotel is really close to the Al Rigga station which makes moving around very easy. There are also soo many restaurants and shops on the lane that you are always spoiled for choice on what to buy or eat.I will definitely sleep here again when I return to Dubai. Thank You Guys for making my stay such an enjoyable one

Ud
Review №17

I came for training. Good experience. Lunch buffet is OK level.

Je
Review №18

Very good location n cozy rooms. I love the bathrooms

vi
Review №19

Hello everyone am nantume viola am Ugandan I have 2yeas Oman and 10 month on abudhabi thanks

Mo
Review №20

Fantastic hotel with ordinary prices , I Love it

Su
Review №21

Hotel is very nice and staff is very friendly.Rooms are also good , Housekeeping is also good.The breakfast is very fantastic.Nearest metro station is Al Rigga.The tourist attraction is Deira clock tower but its just a tower nothing any else.The very important point is this hotel is beside the highway so u have easily get a cab for go anywhereAlso lots of restaurants are available near by this hotel.For the shopping there is a nearest the delta center.Overall my experience was very nice.Due to the covid they close the gym and Swimming pool.

RI
Review №22

Avenue Hotel dubai is a very good hotel and hotel is located near to metro station, different kind of restaurants. The price for a day has been reduced a lot due to covid 19 situation. I got reservation for almost 100 AED/day.Hotel is having ample car parking.The reception staff is good and happy to help.

Fa
Review №23

Run down hotel. Telephone operator was running the reception and was very unfriendly and unprofessional.

wa
Review №24

Nice comfy hotel with free parking.staff are very helpful and courteous. Clean restrooms .nice outdoor seating area to enjoy delicious food.Nice hall for events and parties.buffet system is good however variety of dishes can be improved

Mi
Review №25

Awesome! Room spaces and services

Mi
Review №26

Environmental is very good

Eg
Review №27

Nice hotel.

Pa
Review №28

Great Customer experience.Your team is the best!!!!!!

ab
Review №29

Fantastic hotel

Sa
Review №30

Good staff And All Experience

Md
Review №31

Its fine staffs are good healthy breakfast if u booked along room booking. Upset about laundry that is paid service and cost is high

Ne
Review №32

Its affordable on booking.com

Mu
Review №33

Neat and clean hotel the rooms were well maintained and good services

Ma
Review №34

Ordinary hotelAcceptable breakfastOld roomsGood access

Qi
Review №35

Nice place

ka
Review №36

Right now I am staying here. Started to stay from 13th December.Worst customer service and no response for our complaints, listed below the complaints made to make decision of anybody who wants to stay,1. Cant able to close the Window. Open always complained many times but not fixed.2. On first day of my arrival not even complimentary water bottles are given and refused to give any.Also I have to request to help to bring my luggage to my room.3. Unfortunately opted for breakfast 😕 and serving a single menu every day. Food is not good taste and repeated daily .Requested to change the menu but told as that its their international menu (lol) cant change by the restaurant manager.4. Cleaning is not that good also not cleaning the toilet on daily basis. Not providing tea and coffee bags but they tagged as four star hotel.5. WiFi is not that speed or most of the time not connecting to my laptop.6. Telephone lines are disconnected in the rooms since I came here ( almost 10days over) . So if u wanted to speak or order anything u have to visit urself to their place. When asked about Receptionist simply says that due to internal connection problems 🙄 it will not work. But I noticed that its working in the front desk only for office purpose. I really dont know why no phone service in the room.7. I was given a room exactly opposite to lift which I can hear a ring bell sound whenever anybody opeartes so cant sleep in the nights. Requested many times to change my room any corner but never got any single response.8. TV is a showcase item and its useless no good channels to watch and limited to only 15 channels and its all blurred.9. No iron box or board given in the room as usual when asked for it no response.10. No slippers provided for bathrooms in this four star hotel.I have been sacrificed to stay here because I paid to my travel agent (Global travel solutions-GTS) of 4000dhs to stay here for 16 days as to travel to saudi 🇸🇦 😪 only for room.Conclusion: whoever wants to travel to saudi from India at this current situation due to no direct flights there are plenty of other options are available in dubai to stay. So book urself for 2days in vasanthabhavan or citymax or any other cheap hotels once u reached search for cheapest and good service hotels to stay to save money and stay safe. Thank you

st
Review №37

Put me in a smoking room without even bothering to ask if it was OK. Not ok at all

Sa
Review №38

I spent 4 nights and 5 days in this hotel. I have never seen such a good, honest, and friendly staff. Specialy thanks from Mr,Numan Zahid, Mr, Sohil Akhtar,Mr Gautam,Mr,Nasir,Mr,Abdull and more whose i forgot there name.Thanks for your nice hospitility.I love all of them and i wish to visit there again and again.

Mu
Review №39

Amazing food and staff thanks

Be
Review №40

Cool place

Ma
Review №41

Most poor service ever.staff are very rude there’s “Abdul”the bellman unprofessional treatment

sh
Review №42

It was nice.

Ro
Review №43

Nice place to hangout in Rigga!

Az
Review №44

Average hotel, good service.

Ha
Review №45

Perfect hotel

Em
Review №46

Very good

Mo
Review №47

A fairly good hotel in Al Rigga road in Deira which is a good location in the middle of a lot of entertainment and dining. The hotel is moderately clean but the room was not that clean and the furniture was old. The washroom was also old and the sink was plugged at the time of first use and I had to call the reception to send me someone to fix it. Also the key room didn’t work when I first used it and I had to go down again to reactivate it. Unfortunately the staff also at the reception was not friendly and welcoming. Overall my experience at the hotel was not that good may be I was not lucky 😊

Ir
Review №48

Lovely rooms and good staff

ha
Review №49

Cool place for travel in Dubai

Ku
Review №50

Worst hotel in Dubai

Ki
Review №51

So cheap that even they charge me 10 dhs for parking out side and the valley guy was like about to kill you if you will not pay very disrespectful staff

Gi
Review №52

Presently staying at the Avenue Hotel and I will be here for 10days. The hotel is great. Its few feet away from the train station. Great bars and eat out spots on the road. The breakfast is awesome

Ma
Review №53

The staff is exceptionally friendly with a beautifully maintained lobby. The concierge service is fast and efficient. I was last here about a month ago and was impressed Emily not only recognized me but remembered my drink and my dinner order from last time. She is courteous funny and a pleasant reprieve from the chaos of a long day. If I could give more stars I would.

So
Review №54

The Avenue hotel is a four-star hotel located at Al-Rigga, a busy and pretty central street in Deira, Dubai. Its close to the Dubai clock tower and the Deira city centre.Its a four star hotel but I am rating it five stars here for the seamless, lovely experience. Pretty much everything went according to how we wanted it to, no surprises or disappointments.Staff there is very polite, the food is great, rooms are spacious, bed is comfortable.Breakfast was complimentary and totally worth it.I personally enjoyed the rooftop pool and the very warm and pleasant lifeguard. Spent a lot of my time there in the pool, dont forget to use sunscreen though. Only disadvantage of a rooftop pool rather then an indoor pool.Great time here.

Ol
Review №55

Excellent for me, comfortable place even for kids, its in the middle of the city, easy to get taxi or metro to any part of Dubai from here. Its a lovely place. The meal from the restaurant is top notch. I love it.

Mu
Review №56

Bad reception and poor room service

Da
Review №57

This is definitely not a 4 star hotel! But thank you for the stay. The hotel smells like smoke. Not just one part or one room, but the whole hotel. I think this USED to be a 4star. Maybe you must try to upgrade the place? Thank you for the good service though.

Ha
Review №58

Good hotel on main road

Ni
Review №59

It is located in the best place of Dubai , hospitality is their number one priority . So you wont leave the place without a smile . The staff is welcoming and warmth with gestures. Food is great with different kinds of cuisines Theres awareness. They handle our guest like family....

Am
Review №60

The hotel location is fantastic

Ba
Review №61

This hotel is amazing, it is my second time at this hotel, super clean very friendly staff and excellent service.The hotel has 2 night clubs and close to every things

Al
Review №62

No comments

Va
Review №63

Good

aM
Review №64

Va
Review №65

Nice hotel if you run away from wifeOther wifes here and cheapFull serviceYou will not be bored

As
Review №66

Very nice service good parking space.every thing is available near by Hotel

Ca
Review №67

We like how the staff warmly welcomed us. The Avenue Hotel served as our venue for our Christmas Party and we enjoyed our stay here.

Os
Review №68

Well pretty good hotel in a budget stay. Good location, decent room.

th
Review №69

Not goodVery bad behaviour

Je
Review №70

Enjoyed my stay in this hotel. It situated right at the center of Dubai, few minutes drive to the airport.Delicious breakfast buffet.Friendly staff.The rooms are nice with free wifi. If you are visiting Dubai for the first time, stay here and you wont regret it.Shops are near the hotel.There is a yummy sharwama shop just after the hotel down the road.I will stay here again on my next visit to Dubai.

Gr
Review №71

Excellent 4* hotel located in Al rigga street walking distance to metro.

Bi
Review №72

I have stayed at this hotel many times since 2009. One of my budget friendly hotel in old Dubai, located on Al Rigga Rd. Close to all, food, transportation and airport. Rooms are clean and welcoming, staffs are always warm and friendly. Bonus has two bar/night clubs on site.

Mo
Review №73

Good

GK
Review №74

Very good

ad
Review №75

Overall good

hi
Review №76

Good place to stay in budget

am
Review №77

This is a fantastic hotel for the value and the location! This hotel is just off the Metro a block. After we realized that the metro was available we rode it everywhere we needed for $22 dirham/day unlimited rides. We saved our transport money so we could shop more!Friendly staff and clean rooms. They held our bags after we checked out without any additional charge.

An
Review №78

Good service

Ch
Review №79

Yet again, had a very good experience going out to eat in Dubai.This Hotel Restaurant (im not a resident) is high class. You can eat outside or inside, If you choose to eat INSIDE this is one of the rare places where they serve alcohol.Menu is vast, you have a lot of options. Choose something common or have a more western dish (regular frys for example)I especially liked that they give you a bottle of original Heinz tomato ketchup and original Tabasco sauce.The whole staff is professionell and friendly.Pricing is good, bear in mind thou that it is a little higher (but more exclusive) than byuing from a small Cafe.Pro Tip: try the selfmade juices!

je
Review №80

Its fun hotel still not a place to have a premium time

Na
Review №81

Very good service. Staff is polite and cheerful . The room is medium size . Bed is very comfortable. And location is very well selected in main street in the city where a lot of different taste Restuarant are close to the hotel. Besides the metro is walking distance .

Gh
Review №82

Good in location just few steps from metro station, and so many restaurants are around

Vi
Review №83

Great customer service, the rooms are kept clean every other day

kh
Review №84

We went to the party hall for a birthday reception. The staffs are attentive and the female host is lively. The food range from salads, soup, rice, fried rice, fried chicken, sweet and sour fish, veggie chopsuey, beef stew, pancit palabok, fruit salad and jelly in milk. The food all taste average and it’s either too salty or bland.

ba
Review №85

Very quiet place . Good staf and very close to city center shop (10 min walk )and near to shops

An
Review №86

Nice hotel with good hospitality. Had a great time. On a prime location and accessible to common needs

Qa
Review №87

Try kabab there and peaceful hotel in alrigga

Tr
Review №88

Good hotel. Love the swimming pool. Though the key cards doesnt work sometimes.

Ya
Review №89

Nice place.. should have a little better customer service in a way tht helps decent people to find it safe and friendly..

OL
Review №90

It was a home away from home. A place you wouldnt want to checkout from, amazing and loving staff.

Mu
Review №91

Easy to locate and close to metro

Je
Review №92

Food is not for recommendation.. small serving,food are not good,sorry to say but price is not worth to pay..

An
Review №93

Great ambience good food. Centrally located. Only 10 mins from airport and right next to AL Rigga metro station

Kh
Review №94

4 star hotel in Deira Dubai in much economical price.

Ma
Review №95

Health and safety greatly followed

Pr
Review №96

Easy access, nice little place for indoor gettogethers

SS
Review №97

Basic rooms are provided. They got a Filipino and Arabic bar inside. Its quite a good place to chill or should I say spend the after party for your weekend.

Ri
Review №98

They have tasty & great phillipines food. Big rooms and many stores nearby

Sa
Review №99

When I first intervr the club with group of friends so its started with before we could settle down the wetor forced us to order drinks befor we even sat sat down we ordered to beer bottle but the waiter force is to order more as we were 4 person we refused to order more drink the waiter started misbehaving with us and then he even pushed me so the service was worse there dont go there and was your money

Mw
Review №100

So nice

Information
100 Photos
100 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://avenuehoteldubai.com/
  • Phone:+971 4 297 0808

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