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Umm Suqeim Veterinary Centre - Cat Clinic
Dubai, United Arab Emirates
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Ja
Review №1

Great staff at reception, one of the best trained team in Dubai, not only across bet centres!Professional vets and nurses, they care about our dog (Pimpy) and are empathetic! Yes, more expensive vs other vet centers, but trust me worth the service, care and follow up. Finally, their 24h service is extremely useful.

Ku
Review №2

Thank you to all those super caring and professional doctors and nurses who saved our little furbaby back from death’s door! He was literally almost dying when we took him there. They kept us updated about his progress. After 5 days, he’s home and playing with us now. So grateful! Bless you all. ❤️Bob the little kitten loves you too. xx 🐱

Ch
Review №3

I adopted three rabbits recently and was worried about finding the right vet because theyre such tiny animals and relatively uncommon. US Vet is awesome! Ive worked with Doctors Charlene and Louise who are both so kind and caring. I felt safe leaving my buns with them. I had my biggest bun treated for mange and neutered three months ago. For the two smaller ones, I initially tried another place that was much cheaper but the vet there was rude and condescending, so I went back to Umm Suqeim Vets. I dropped the two smaller ones today for their neutering procedure and feel completely at ease. Highly recommend this clinic, esp for rabbits!

Ja
Review №4

To much expensive and bad services

Fi
Review №5

I wanted to take this opportunity to write about my wonderful experience Umm Suqeim Veterinary Center.Their amazing team made a horrendous situation so much more bearable by not only giving my dog the best treatment possible, but also ensuring at every touch point that as an owner I felt comforted reassured and understood.From speaking with their nurse Allison to my encounter with reception staff to the initial diagnosis from Dr. Stephanie, to the patience and explanation of what Parvo is and how we should and could be treat it by Dr. Patrick and to every single member of the team every day I came to visit. I met so many of their vets and sometimes thought, id prefer to deal with a familiar face but I was wrong to think that as each vet and nurse was familiar with my pups case. They were so kind and understanding, right up to the day she left and came home.I thank them from the bottom of my my heart that not only is my puppy home and safe but they continue to provide ongoing advice, reassurance and consultation via WhatsApp and calls.I highly recommend USVC to anybody. If someone is looking for an experience that isn’t just medically excellent but will also go the extra mile to support the owners in understanding, coping and dealing with the realities that they face.The team went absolutely above and beyond from printing out a poem and putting it on the puppies crate (Allison), to renaming their room downstairs to the snug (Christina) to allowing me to stay way longer than I should, to patiently repeating the process and procedures (Dr Patrick), regular check ins (Dr Malena), midnight conversations, constant updates on how she was doing (entire team).The whole experience could’ve been dreadful with an unthinkable outcome but instead I found a vet center that I trust and know will always do right by the animals and the owners, and do the upmost to ensure every measure is taken to bring them back to full health.My little puppy bow is now back home safe and is making a full recovery thanks to entirely to your team.

Am
Review №6

We have been going to this vet for 6 years, and have taken all our cats here, including one who was FIV+ with renal failure. They took such loving care of him and helped us keep him home and comfortable as long as possible. The vets are knowledgable, and spend a lot of time making sure they diagnose correctly and that I as an owner know what is happening, whether my cat is having surgery or getting his rabies updated.Some of the low ratings here talk about money, but this vet center is top-notch and provides excellent 24/7 care. They are flexible with their appointment timings, professional, caring, and honest in their pricing. For the care of my beloved pets, these things are what matter most and is worth every dirham.

St
Review №7

I would highly recommend Them as the best veterinary centre in dubai . They took care of my fur baby right away when I had an emergency I was even offered water by the sweet receptionist who noticed how upset I was .The nurses and doctors were amazing kept me updated on my pets progress they made me feel at home will definitely be using them from now on worth every penny ! Thanks guys

Aa
Review №8

Had to take my young male cat at midnight because he ate something that upset his stomach. Being one of the few vet clinics open 24hrs, we took him there, friendly staff, true and honest diagnosis, and the cats doing much better through a mild course of antibiotics

Az
Review №9

I just had a very pleasant visit here. Super friendly staff and very helpful.PS. Theyre across Al Wasl from J3 Mall, not next to it.

Kh
Review №10

Thank you soon much for the excellent service its highly appreciated will recommend you to my friends and family

Fa
Review №11

This is the worst clinic I have ever been too. Couple of years ago they charged me 17000 dhs to only kill my dog and not tell me they had to pump his heart to stay alive do they can extract the money from me... And after that everytime I go there for emergency reasons which is out of having no choice because they are 247 open they are unprofessional... Rude...and only care about money. Way too money driven rather than heart driven.

Sa
Review №12

Greedy and extremely expensive for no reason I never recommend this vet to anyone , simple bill it can reach to 1000 doing nothing but touching your dog . Crazy place , the staff there trained to sell only. NEVER COME BACK .

Ta
Review №13

I honestly dont even know from where to begin about how bad their service, this was by far the worst customer service expeience Ive had in my life, they robbed me of 330 dirhams, which 200 was supposed to be returned after few days. When I called to ask about the refund, they hung up in my face and im not going to bother chasing them for 200. As for the 130, they gave me Anitbiatoics for my puppy that made him really sick for 2 days, and wasnt able to move. I googled the antibiotic and the first thing i see was WARNING DONT GIVE TO PUPPIES.Please stay away from them and they know their robbing people, cause a guy was sitting there mentioned that the same thing happened to him, also 2 girls told me to take him somewhere else cause they got charged 5000 dirham when the bill was supposed to be much much less.BTW THIS IS THE FIRST TIME I WRITE A REVIEW ABOUT A BUSINESS

Sa
Review №14

I don’t recommend this vet to anyone . Rude and money driven . Zero empathy for animals or their owners.

0L
Review №15

👎🏼👎🏼👎🏼👎🏼

Information
16 Photos
15 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.usvetcentre.com/
  • Phone:+971 4 321 0799

Categories
  • Emergency veterinarian service
  • Veterinarian
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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