One of the worst branches. Customer services employees (except one) don’t have much knowledge about their own process. I asked for a simple dent letter and they sent me to another branch. Their branch manager is really ineffective

Employees seem very discouraged and disengaged. Process is still manual, they actually have to print papers and send them with the office assistant to the manager to review and sign, then bring it back.It felt like going back to the 1980s.In top of that, compliance to the COVID-19 precautions was very poor. Some employees were not wearing masks at all, some were wearing it but exposing their noses. I saw a number of employees sitting behind a single desk without proper masks or distancing.Disaster.

I didnt believe that people can be that ignorance about their job until I visited this branch! Seriously

The best Banking Experience you can have ever. Best Staffs. good work,

If you want to see lazy and bad service in the whole world banking just visit dubai islamic jumairah this branch

Abdullah saleh is a very good-natured person Always welcoming and well behaved.Thanks sir🙏Duty in deposit counter

One of the worst bank in UAE. Do not deal with dib please

Not crowded as usual, it is wonderful.

Very bad experience Theres one Egyptian guy in customer service spiking very badly with the customer

What a waste of time. 2 people in the queue and waiting time is 30 minutes to be sent away to another branch. Never doing business there again.

Horrible experience - wont visit them again. They send me from one branch to another, after wasting my day they said it takes 2 to 3 months to open a business account.

The best Bank in the UAE

Everybody is friendly enough, however, visit was a total waste of time - and clearly, time has a different meaning, as there appears to be plenty.Not feeling welcome.

Very bad experience

Prepare to waste your entire day whenever visiting this bank. You need thick skin to deal with their customer service.

PARKING IS AN ISSUE TO BE LOOKED AT ..YOU NEED BIGGER SPACE FOR CUSTOMERS IT TOO CROUDY

Was waiting a lot of time to get serviced at this branch

Very slow customer service. They spend over an hour to clear 4 people on the queue for customer service.

Unhelpful, un knowledgeable about their own procedures, completely understaffed with incredible waiting times.

I already correct the location pin at right place..Here is the bank open at 8am to 2pm and 24hrs ATM service.

Quiet convenient banking very welcoming , pin has been fixed

The branch is located along Jumeirah Road. If you are going towards Bur Dubai/Deira its on the right side and if you are going towards Burj Al Arab the is in on the left hand side. Other land marks are the band is opposite of the Barakat Optical Shop and ENOC petrol station.

This location pin is incorrect the bank is on the opposite side of the road directly opposite Barakat optical before the petrol station.

Very slow service 3 counters only 1 works the others seem to just chit chat served 3 customers in 1 hour and I’m still waiting

Wrong location - bank is up the road several kilometres on opposite side!!

The worst banking service, whether by phone or internet, the application is very miserable, there is no attempt to update or develop it since its launch, every time I want to use the application and it asks me for a username and password, I receive a message that there is an error although I am sure of the data and after two attempts are done Suspending the private service, you have to call in the bank, no one answers, you are answered automatically, and this is not logical because the options are limited. I hope to improve your phone services and your application in the Internet for the sake of quality.

All 🤟

Unfortunately, the worst branch possible Atrhon him because there is no system Kmlna hour sitting and who Aye excelled of their knowledge enter and save their matters

Very bad service, after waiting for more than 40 minutes the employee showed no desire to help and only transferred me to the main branch, knowing I went to the Mall of the Emirates branch and they solve the problem without having to go to the main branch,It seems that the employee does not know how to work on the system

The worst bank branch you can handle, whether slow banking or racist services are evident in transactions by branch employees (Dubai Islamic Bank or Umm Suqeim Branch).

Slow service without system

The service is very slow

God help us