They are not helpful ...1) they have changed my ticket from 25th to 26th without even telling me .. I came to know by coincidence when I went to them to split group of tickets2) I drove 45 minutes from my home to their office and they ended up saying “we cannot help you”. They have asked me to call the call center from there !!!! Then the call center fixed the ticket for me !3) Next day the ticket was automatically cancelled and the call center Called me and asked me to go again to the office to have the ticket reissued. I had to shout at them to re-issue the ticket without having me driving another 45 minutes ! THEY DID! I am just wondering if they can do it from the beginning, why they want their customers to suffer !My advise is to AVOID that airlines completely

WaaaaaW amazingly quick and efficient service and friendly , Saudia has finally changed drastically for better .

Advise is not to book ticket of this airline but if you did never go to this branch as they have worse customer service i have ever seen from any airline.

Nice airlines but costumer services is almost missing! Except if it works with you online. But airplane is wide and it is luxurious type

Our flights were cancelled and we have had an issue receiving compensation from Saudi Airlines. Nobody knows what to do and they are trying their best to not pay us back. Service from the office staff was good. Just management issues.

Unprofessional behavior from Mr.Suheeel At clock tower office today morning. Very much disappointed.

I like it cause its high service and the best quality of satisfied :)

No one is answering the phoneTerminals are not mentioned in the eticketConfusing

Did not visit the office itself, but been calling for 3 days, no answer.

Good airlaines

Good

Very helpful staff

Best price

Good service

Co-operative staff members

No one pick the phone

Good

Nice

Good

The phone was not answered

All respect and appreciation for your distinguished services

Recommendations not to be late and come early, and then the flight will be delayed by hours. It is normal .. Saudi Airlines is unfortunate. The A320 has neither monitors nor virtual entertainment equipment on any airline.

The place is fun and the handling there is very easy

Nice office, Hadi, very fast service, great receptionist and service. Thank you unfortunately, she forgot her name

100%

The deal is good and there are not many clients so the waiting time is short.

On what I enjoyed traveling with them, I may not be upset about not answering the phone and the way the reservation is canceled is very bad, almost impossible.

Fast and professional flight booking service

Helpful and treated beautifully

The worst changes during the change in the dates of reservations. The prices are very high. The only person reaches 1000 thousand riyals

One of the worst airlines in the world 🌏

Very bad call service and indifference, and if someone answers you, you are unlucky

Good service, fast and excellent staff

An Indian employee exploits and tries to return the rest

Zenten and Lu are Mahib Zainah

Working hours are from 9 am to 7 pm daily

Wellness gives them cooperators to the last extent

Location changed

The worst branch of the lines, why dont they employ Saudis instead of Abu Fseih

Good

The phone is limited, and I completed 3 hours

Sometimes their services need improvement

Opening times when limited is received !!!Phone

Excellent service

Good

Continuous evolution

Who

👍🏻