Great service, Mr. Deya at the reception was very helpful and extremely professional.

It is an amazing place to book your ticket for MEA airlines. Their customer care is top notch. Definitely recommended

Service are good, polite employees, tickets little bit expensive. But they are charging too much for the extra wight and I hope they will reduce the prices. Please

The worst experience Ive ever had

Very good service

NEVER EVER reserve with them .. clueless staff never pickup the phone , did not help me at all to refund my tickets worst experience

Worst airline ever. They refused me to issue boarding pass for me at Dubai airport even tho I have onward itinerary to Turkey. They insisted that I have to show my flight ticket back to home country and told me that it’s the universal rules of all airlines. what a bullshxt. Whilst I called to the service center they gave their colleague another version of story that I have no documents at all. RIDICULOUS AND OUTRAGEOUS. Turned out that I have to buy a ticket all the way from Beirut to China within an hour to get on board

Customers service agents are delivering a very bad service even she shut the call down while im still talking!!!!

I called the office to request a wheelchair for mum who is coming to Dubai. The first representative who answered my call seemed as if in a hurry and did not even give me the chance to ask before announcing that he sent the request and hang up the phone quickly. I called again furious and was answered by Mr. Faisal Hamadeh who was very friendly and professional. He apologised for what happened with the first representative and took care of the whole request even for her return flight. Just wish all representatives could be like him.

Mever helpful and barely answer the phones

Customer care does not answer the call to address concerns. Poor service and rude staff.

I have been on hold for like 10mins. and when their customer service pick up within 2 sec. they closed the line. And it happen twice. What kind of service was that?

Call center agents are not helpful. they have difficulty answering in english & are least helpful to customers needs. instead of answering the timings the agent disconnected my call.

Premium Airline NO MORE!Rubbish costumer service at the DXB counters (especially the manager) rubbish new luggage rulesrubbish meals -late departureRubbish experienceNot exactly proud of ‘Lebanon National carrier’

Useless customer service and I dont know why we still book with them. For national pride?Step up your game people

Worst airline service, they just rudely disconnected my call without addressing my concerns.

Very poor service.Filipino staff is very rude and not helpful.

I was very frustrated with the terrible service from the call centre and as mentioned by others had the phone disconnected on me by three operators, I think because their English was not good and it was a little complicated due to taking pets on the flight.BUT then along came Valerie based at the Dubai office. She was utterly professional, got right on the situation and resolved it for me. She saved MEA for me

Helpful and friendly customer service

Very poor customer service! No calls has been answered since more than 2 weeks!

Worst call center and poor customer service

Poor service and rude staff

Good service

They never answer

Step up your service please!

Lebanese AirlinesMiddle eastOffice with 4 counters

Good place