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Hotel Fairmont Bab Al Bahr - Abu Dhabi
Abu Dhabi, United Arab Emirates
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As
Review №1

Wonderful service from the moment I stepped foot in the hotel. Our room was very spacious and clean. We had the cutest towel art done in our room. Roy Gonzalez of housekeeping was extremely helpful. He went above and beyond to make sure we were always comfortable and had what we needed. My family and I will definitely be returning soon!

An
Review №2

Excellent Location, the view to the Mosque is amazing, luxury, great restaurants, access to the beach. The breakfast and the kindness of the service people. The room and bathroom are soooooooo nice. In love! Very recommended!

Am
Review №3

I stayed in Fairmont Bab Al Bahr with the amazing room, very clean, well sanitized and spectacular services by MR.ROY GONZALES and Manudin,they are very professional and accommodating .I strongly recommend you cleanest and safest place hotel to visit.

Ur
Review №4

The room is excellent ,relaxing to stay,very clean and well sanitized.Thank you so much for the good accomadating staff named Roy and Chamil and for their special service for myfamily.I strongly recommend Fairmont hotel to my friends and relatives. A luxury hotel ans safest to place to stay.

Na
Review №5

Roy Gonzales very friendly guy and good personal with service - my room very clean and sanitize good flower nice view

Ma
Review №6

I’m very happy stayed in Fairmont 20 days and really enjoyed the room is very clean and sanitizer.The staff is very friendly,smiling and accommodating.Special mention ROY Gonzales.He is a greatest asset in your hotel.I strongly recommend your luxury hotel to my friends to visit.

ro
Review №7

Clean room ,nice view , nice staff availlable to serve every time for you, the rooms sanitized , beach view and the restaurant are positive point, food was also good, the regular room size is good as conpared to others. overall recommended for stay and enjoy vacations, thanks to Roy Gonzales,

Ro
Review №8

The staff are very accommodating specially Roy Gonzalez and Ivan. The room are clean and sanitize. We will recommend this to my colleague

Be
Review №9

I arrived late and when I checked in they gave me a dirty room which was not even cleaned nor sanitized so when I complained they changed my room and still the other room was dirty where there was garbage in the drawers and the cup coasters were left dirty on the shelf and it was not well maintained as the shower head was leaking water on the sides. Really the worst experience ever. Waste of money !

Ah
Review №10

We stayed in your hotel with a beautiful view and the service of Mr.Roy Gonzales and Miss Charlotte Ballesteros very amazing.The room very clean and well sanitized.I strongly recommend your world class hotel.

El
Review №11

Room was very clean, neat and had the best view! The hospitality from the reception up to when we came into our room was superb! Special mention to Mr. Roy Gonzales and Mr. Chamil who took great care of us. They even had the initiative to request to do something special for our wedding. All in all, I would highly recommend this hotel and salute to all the hotel staff. Our stay was indeed memorable.

ke
Review №12

Roy Gonsalves good service very clean room and well sanitized I strongly recommend family and friends to this hotel

Na
Review №13

Thank you very much to all people in fairmont hotel they are very nice and clean hotel. MR.ROY GONZALES HE IS VERY ACCOMMODATING AND SMILEY FACE APPROACHABLE.room

Ha
Review №14

I stayed in Fairmont Bab Al Bahr with the beautiful view and the room very clea and well sanitized.Roy Gonzales he is very friendly,corteous,polite and accomodating.I strongly recomend your first luxury hotel.

Fa
Review №15

Amazing view with amazing service and staff according to the covid 19 protocol specially the room cleaning by raneesh was very friendly and his supervisors sujeesh and mayur.

Kh
Review №16

Visited fairmont bab al bahr for a business trip and i can say the hotel was clean, sanitized, and comfortable. The housekeeper who attended my room Claire fernandez and Roy gonzales are polite and courteous. Will definitely come back to the best hotel in abu dhabi

as
Review №17

Very clean and safe room.Am staying for 2 months in fairmont. Hotel and room is very clean and sanitised always. Room and bathroom is very big and comfortable, Housekeeping always very helpful.specialy Raneesh and vineeth. Supervisor Sujeesh and Mayur very frinedly and helpfull.

ly
Review №18

The staffs are very kind and helpful. From the check in counter the front desk was very informative and so hospitable. Thank you to Ms. Manilyn! And upon arriving in our room, they have a big room with a nice view, The house keeping supervisor was very helpful, kind and very hospitable. Thank you Mr. Roy Gonzales and Ms. and Mary Jane for providing us a very excellent service . This hotel is highly recommended! Will be back soon for sure! ☺️

vi
Review №19

Very happy with the way things are being manged during the pandemic. Hygiene levels are above expectations. Special thanks to Charloth Ballesteros for keeping my room clean 😀.

La
Review №20

Fairmont exceeded our expectations. The room is amazingly clean and well sanitized, love their towel decors btw, shoutout to Chamil, Roy & Bayani for being accommodating and attentive to our needs. Hands down for the pleasant experience we have here. And the view from our room was superb!Overall the experience is one of a kind. Love how the staff were well versed with customer service.. will definitely come back and recommend this place.

Ha
Review №21

Rooms are good, old furniture tho,the room service takes ages to be delivered.suggest to bring food from ordering online as its faster than the room service.

A.
Review №22

This was our first time experiencing Fairmont Hotels and honestly, our entire stay was nothing but the best. Loved the location, rooms are extremely clean and tight and personal are nothing but the most polite people in Abu Dhabi. I received the survey quite late and forgot some names I would really wanted to mention. Young lady from FO, unfortunately forgot her name (from Azerbaijan). She was truly helpful and took every single request very seriously and as they say “it’s all about getting it done” … we complained about the noice of construction happening at the beach and next day the noise is gone so we could relax at the pool, even slept there for couple of hours. Well, in few words: Thank you Fairmont and you should really appreciate your personal as they truly are the best in Abu Dhabi.

Dr
Review №23

I stayed in fairmont bab al bahr with the beautiful view and the service of Mr.Roy Gonzales and Mary Jane very attentive and attention to details.They are very polite,corteous and smiley faces.My room is very clean and sanitized.I strongly recomend to my friends to visit your world class hotel.👍👍👍

95
Review №24

Room service is very well and good attitude and friendly.Roy Gonzales his character very nice he come everyday and asking everything what you want for me. Me very happy and satisfied regarding about I stay this hotel

Ma
Review №25

I really love our experience in the hotel..The receptionist who entertained us is great and make our check in easy. I also love the restaurant staff they are so accomodating. They serve us with a smile.

Mi
Review №26

We stayed in Fairmont Bab Al Bahr to celebrate my birthday and it was a good choice aside from the fantastic location the service we received from the staff is beyond to our expectation! Thank u so much Ms. Manilyn from front desk, she assisted us throughout our stay and to Mr. Shiraz for giving us the good room, you guys makes our stay memorable, especially to Ms. Vicky who always greet us with a lovely and professional way and also to her team from the restaurant! To Mr. Jeffrey of housekeeping department, thank you so much! Everyone makes us feel at home. You guys are doing a great and keep it up! We will definitely going back! 💛

ar
Review №27

Superb service. Everyone was very accommodating especially Sir Roy and Ms. Maryjane. They were very kind and polite. Exceeded our expectation. The room was very clean and the view was amazing. Looking forward to our next staycation. ❤️

Da
Review №28

We had a blissful experience in Our honeymoon! Such a lovely stuff! Thank You Charlotte Ballesteros and Roy Gonzales for a lovely room decoration!Defined we r coming back!Dalma and Feri

Ta
Review №29

My favorite place to go whenever I want to relax. The staff is just as accommodating. Breakfast is worth the price of your stay and it is included. Will definitely be staying again.

sh
Review №30

I had a nice dinner at Cuisene restaurant the food and atmosphere they were great, and the service was excellent, Navvya gave outstanding service with her worm and kind attitude.

mo
Review №31

Lovely Room , large pool area. Water not too cold. Clean beach, plenty of availability for sun lounger and several vegetarian choices in welcome Mr Roy treat us nicely

Ja
Review №32

Room is very clean and very nice and the staff are very approchable and kind.especially chamil and Roy ...bathroom aso very nice and ameneties so amazing...over all performance is excellent..the room front view is very nice .

na
Review №33

The house keeping was excellent . we were in quarantine from 9th and once we were out of it Mayur and sujeesh (supervisor) took excellent care in ensuring all our requirements were met the back up team Raneesh and Vineeth were really up to their job and everything was spick and span once they finished .

As
Review №34

It wae amzing work and nicr thank to much for royy conzales

er
Review №35

Excellent service especiall mention the housekeeping stuff chaloth and Roy and nuwan and chamil very hospitable and very cooperative the place is very highly recommended

JE
Review №36

The staff are so accommodating and very friendly. I will surely recommend. Special thank to Sir Roy Gonzales and Mary Jane for making as very special. Thank you and I strongluy recommend Fairmont Bab Al Bahar. The cleanest and safest place to stay. Thank you. We will surely come back.

Ke
Review №37

It was an amazing experienced. Roy Gonzales has been incredibly helpful. Will be coming back soon.

MO
Review №38

Excellent service especially roy romm neat and clean

Mu
Review №39

Very nice service and very helpful and accommodating service by MrRoy Gonzales, he is very polite, courteous and smiley face. MY ROOM VERY CLEAN AND SANITIZED. NICE VIEW

ah
Review №40

As a hotel, they have good facilities,But as a service and staff they have the worst comparing to a 5 star hotel in Abu Dhab!

NA
Review №41

Excellent room service from Mr Roy Gonzlas. Room was very neat and clean.. They provide very good service and taking care of all stuff what i needed. Also Mr Sherazi the one and only..smiling guy who represents his hotel very well

da
Review №42

Excellent service by the pool team. Fairmont hotel ambiance looks so good. Food and drinks very nice with affordable price at the pool and beach. We love to visit again and thanks to Krishna and Deepak for everything you did for us Highly appreciated.

Al
Review №43

This is my second visit at Fairmont Bab Al Bahr to spend a day at pool. Service is fast, food and drinks an amazing. All the staff are friendly and helpful. Mention some nameKrishnaNishmaSudanThey are perfect to keep us comfortable. Thank you all !

Je
Review №44

Care and enjoyable concern this fairmont hotel is very excellent.. Specially room boy Roy gomzalesh done very good housekeeping services.. For family its the enjoyable trip and its very amazing to pleasant to stay...

Io
Review №45

Brunch at CuiScene was amazing! The waiter took really good care of us asking us if we want more drinks (never happens in a brunch)!Kevin our waiter was amazing! He really took good care of us, very attentive and caring service from the heart!

Ga
Review №46

Lovely, large pool area. Water not too cold. Clean beach, plenty of availability for sun loungers. Reasonably priced food, and several vegetarian choices

Mo
Review №47

Thank you mr. roy to help us on hotel from house keeping thank you so match

Fr
Review №48

Staying two nights here was the closest to heaven I have been during this post-pandemic period. Very relaxing and the lobby is beautiful and so spacious.

sh
Review №49

Thanks to Roy Gonzales and to his staff charlotte and Kim for decorating our room with towel animals!

Ro
Review №50

It was amazing experience to stayed here...Roy Gonzales clean our room nicely was pleasant all throughout our stay.

Na
Review №51

Nice hotel & room service by Mr Roy very good, very good behavior and friendly.Nice views from room. Room very clean.

ab
Review №52

Cool place ,and good value for money 💰

Ch
Review №53

I enjoyed staying @Fairmont Bab Al Bahr. My stay was most memorable and enjoyable moments with the service offered by the Staff. They are very approachable, smiling and attended to my needs.I strongly recommend your luxurious hotel.

Xt
Review №54

Excellent Stay ! Staff’s Ivan and roy gonzales are very accommodating and kept our room clean. Highly recommended.

Ma
Review №55

We have had an incredible day. Kevin and Shaun were excellent and were brilliant for our children. We can’t wait to come back. The Easter egg hunt was brilliant. A great range of drinks and food. They did a full roast for Easter Sunday! We will be back.

Mi
Review №56

Room is very good .and house keeping very nice and friendly.i special mention maryjane and Roy Gonzales I will recommend your first class hotel

Ji
Review №57

The people’s service and amenities. Special thanks to these nice people who made our stay extra special: ROY GONZALES, CHAMIL, BAYANI and Mary Jane.

an
Review №58

Excellent service... From Mr.Roy Gonzales.. very friendly and sincere

Br
Review №59

I went to a brunch here and the food was ABSOLUTELY amazing. I think I had the best sticky pudding ever. The service was good and the watermelon & mango juice made my soul happy.

Re
Review №60

This is one of the best property with fabulous hospitality in town we have ever experienced. The staff are friendly and helpful. We never had a issue since we checked into the hotel. Room were very huge and nice. We enjoyed the pool.Service and people from pool very professional. Would like to mention some name :Krishna - very welcomingSanjiv - keeping us comfortableDeepak - Good to goWe never required to ask for something. Thank you and be back soon

Ma
Review №61

I ordered a food and I didn’t receive any thing . The water heater was not working all the time .

Ma
Review №62

Excellent stay!!!! Especially the staffs roy gonzales and ivan. They provided everything we need and kept our room clean and tidy.

Hu
Review №63

Needs a lot of refurbishment in the rooms.Floors are stained..Bathroom Sink Tap not working and sprinkler so hard to use..Room Service is too slow, they actually dont come at all when they know yoyre staying for 1 night.Was the best when they first opened..

ab
Review №64

When you will arrive at the hotel ask for roy gonzalez he is the best and he craeted wonderful towels for us

jo
Review №65

It’s a good service from Roy Gonzalez and marry Jane .Ther are very cooperative and friendly.

Mi
Review №66

My family and i had a blast during our stay at the hotel (3days and 2 nights). The staffs are friendly and polite, and always greeted us with a smile on their faces especially Jamin, who was very helpful and accommodating upon our arrival. When we entered our room, we were amazed by the beauty and tidiness of our room. The breath-taking view got our kids really excited. During our stay, Roy, Jino, Chamil and Dizzane were always ready to provide what we needed. They’re really great at what they do and are very professional in dealing with guests. The towel art blew my kids away as well, they really loved it. My youngest child didn’t even want to use the towels😆. The view, the beach and the pool, the gym, the people working in the hotel and the food (at Cuiscene resto) will surely make us wanna come back…🍻🙏🌊

am
Review №67

It is nice to stay in fairmont bab al bahar and behavior of staff i appreciate.the service of mr sarouj rai and mr roy gonzales very accomodating.

Am
Review №68

Thank you for Roy Gonzales for his towel arts. I love it :)

Ta
Review №69

Nice experience, welcoming reception, beautiful pool and sea view..enjoyed stay

Aj
Review №70

Im very much happy with the excellent service by Mr.Roy Gonzales and Mary Jane for very Accomodating also mayur the housekeeping supervisor was very attentive and my room very Clean and sanitazed.I strongly recommend your first class hotel as the staff is very friendly and families to attend the request

Na
Review №71

Best service. Best people. Sherazi and Mankin super stars. Best hotel in uae

H
Review №72

Honestly i had the best service in this hotel, i’d like to thank mister Arnold & misses Helena in the reception. They were really kind and welcoming and helena had the sweetest most nicest welcoming ever she have pretty blue eyes❤️

Ab
Review №73

Hotel is fantastic and it crew is very professional and cooperative with smiling faces specially Mr. Shirazi at reception.

Je
Review №74

Very nice towel art creative. by roy gonzales

Kh
Review №75

Lovely towel art teddy bears with hygine pouch. Room os very clean, tiddy and sanitize. Very bog room with nice beach view. Friendly staff from housekeeping specially Roy Gonzales and Sujeesh. They are very friendly and smiling . I strongly recommend to all my friends and family to be visit your first class hotel.

Bi
Review №76

My room was very clean and well sanitized, bed was comfortable and I had good amenities in the room, Chamil Vineeth, Amrit always helped me During my stay..

Ma
Review №77

Good clean and sanitized hotel. Food very good. Staff excellent. Special thanks Sherazj Rajeev and Rajitha. Amar at phone also very good. Big thanks to GM and team

ka
Review №78

Excellent services. Best hotel for long stay. Credit goes to staff. Samuel at belldesk. Sherazi at reception Rajitha and Rajeev. Best multi cultural team. Special thanks to HSK Chamil and team and Arnold. Bravo

So
Review №79

I stayed fairmont bab al bahr with a beautiful view and the service of Mr.Roy Gonzales very incredibly amazing. The room very clean and sanitized.I will recommend your first class Hotel to my friends.

Gh
Review №80

Best hotel. Best reception. Clean and sanitize. Sherazi Rajitha Ammar very good. Best hotel in Abu dhabi

Hi
Review №81

My room with a beautiful view and the room is very clean and the staff is verry friendly specialy roy and marry jane and kim i realy recommend this hotel to my friends and family i love to stay in fairmont bab al bahr the luxery and cleanliness hotel in abu dhabi

gi
Review №82

Great hotel, disastrous service. No welcoming, on top of it instead of offering us assistance with the delay, we faced extremely aggressive attitude from Helena in the reception and the other Russian speaker receptionist. Honestly, dont come if you are expecting positive service and friendly approach👎🏼

VI
Review №83

Very good experience .... Good staff & service .... 1 month experience...

Re
Review №84

Room is tooo good and Exalent house keeping. People caring also good name chamil and vineath

sa
Review №85

Best hotel. I am lucky that i stayed in fairmont. Room very clean. Sherazi and Rajitha treating all guest as friends. Ammar also very good. Ill come again with family. Attitude very good of Sherazi

Sa
Review №86

Awesome hotel for a family staycation. Have nice pool and view to Sheik Zayed mosque. They have organised birthday surprise to my wife upon request. Have decorated our room and kept cake inside the room

ni
Review №87

Very nice #house keeping -Roy gonzales

ju
Review №88

Amazing beach view, very great breakfast menu for vegans and vegetarians. I 3njoyend my visit.

Da
Review №89

We spent a couple of days in Fairmont and I must say that our stay was excellent. The room felt surprisingly comfortable and clean. The staffs are very accommodating as well. They also followed the safety protocols, everything was sanitized. Well definitely come back.

RO
Review №90

Accommodations were beautiful and comfortable. The concierge and room service were excellent.

Wa
Review №91

Exceptional services rendered by this gentleman named Sherazi on the counter during our Eid holidays stay. Great facilities at the hotel to enjoy with the family. Thumbs up to Fairmont and Sherazi.

Ka
Review №92

Had breakfast in Cuiscene as celebration of our Wedding Anniversary and true enough that Fairmont team went above and beyond by surprising and greeted us ‘Happy Anniversary’

Fa
Review №93

Extremely warm and great hospitality unfortunately the hotel itself is rundown and the only 1 pool open is dirty! My husband got sick after our staycation

En
Review №94

Cuiscene Brunch...Wonderful Experience, Great Food, Excellent Service( Joyce, Vicky, Cyril, Charles). Definitely coming back again.

Ad
Review №95

Only for food : Food managers need to be better trained for handling feedback. In one instance when the manager approached regarding food and stay, she was informed that food during initial stay was not good however it improved by the end of stay. Her response was ,We cant please everyone . Then why did you ask for feedback??? Very bad reply in service industry.

Am
Review №96

FairmontIs this really a five star hotel?While i was planning on booking a 3 or 4 stars hotel, i decided why not upgrade, its Eid Holidays, lets treat ourselves.Scanning quickly through the map, i found Fairmont, which i decided to book without thinking because of the name, little did i know.I paid more than double of what i was going to pay in a 4 star hotel, but received the equivilant of a 3 star hotel!Location: Not near anything, there is absolutely nothing special about the location.Hotel: A bit worn out, with a bit of construction going on, like its a very old hotel, the hallways to the rooms smell weird, probably because of the carpets!Room: Spacious, but I didn’t expect that City View would mean Parking View, they should probably be more honest and specific about the view description!Staff: Friendly and niceGym: Nice and well equippedPool: Seems fineBeach: its on a small canalBreakfast: I didn’t get breakfast because i was told that my booking doesn’t include it, maybe agoda is a bit tricky and not very clear when booking.In a nutshell, i would recommend you to stay somewhere else, somewhere near the corniche where you can actually enjoy a more central location with a better view!

Fr
Review №97

Really good atmosphere and outdoor seating, probably better during the day or sunset. Attentive service, good variety in the menu and very good food! The mix grill for 2 was a bit small for us but we really enjoyed it. Warm fresh flat bread was very nice also. I would suggest going for a series of starters and sharing plates. You can view the Great Mosque if you sit at the end of the outside area. They gave a complimentary dessert for a birthday on our table, a very nice gesture. Deals on Groupon (Jan-2021).

Ah
Review №98

I give 2 stars because the room furnitures is expendable and look too not good. And there is salts in bathroom accessories which colored green. There is stains on carpets. I had bad experience with room service when i want to order food, the service guy on the phone was shouting at me when i tried To order. This is not respectful and very bad. To behonest, Ajman Fairmont is the worst Fairmont i have ever been. Sorry to say that but it is the truth.

Ha
Review №99

Good place for relaxingAnd swimming in poolThe bad this price for poolside too much time

Ar
Review №100

Amazing beautiful hotel with extremely friendly staff, great rooms and fantastic facilities

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100 Comments
4.6 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.fairmont.com/abu-dhabi/?goto=fiche_hotel&code_hotel=A5E6&merchantid=seo-maps-AE-A5E6&sourceid=aw-cen
  • Phone:+971 2 654 3333

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