Worst company in history .Its should be closed . I follow up for my claim from 9 months and provide all documents but still they are not taking any further action. I inform to everyone , Be careful before insured your car with them.Now I dont know where to go for justice. I have full car insurance from them but not even small repair I can do even providing all documents.I regret to insured my car with them. So other peoples , Be careful before doing this mistake.Thanks

The worst insurance company. It takes atleast a week to get the document passed from one department to another.Claims takes lots of emails and calls. Each time representative blames the responsibility to another person.Always reconsider and check thoroughly before finalizing any contract with this company.

This was a quick and reliable way to purchase Travel Insurance, I was very satisfied with the experience as I always use this Company for that very reason.

Faulty party in my car accident was Qatar Insurance Company, accident happened on 24 Aug 2021 claim logged, my accidental car in garage CAR CENTER in RAK. Daily calling / sending email to QIC. always get reply we are taking up matter with surveyor now we are taking up matter with legal team. Worst service

Always Responsible for Our Life Insurance And office staff very Good i went there they treet me Very nicely

3month old my claim , not yet paid , evan no any single call , today i call now, inquire with call center , ddisconnect my phone without greeting or just saying fallow up tomorrow same time , very poor service & unprofessional customer service . Overall vary bad experience ,

How is this possible that the minimum you can give is 1 star?They dont even deserve 1 star.They will make you wait for nothing.

Good service.The receptionist is kind and very polite.I got claim paper within 20 minutes.Thank you QIC

WORST insurance i bought!!! You have to do all by yourself, from the car to workshop to finding a rent a car for you. Terrible experience.

Why there isnt a negative rating for this company ? The most useless and lazy staff. have been following up wth them since a week and in the end they say its gonna be charged. just stop wasting our time and fooling around usless guys.

It was hard to reach but service is reliable. Still under process . Lets see what happens

They dont even deserve a star, i give only to pass the comments, very poor staff, they dont answer your call Im waiting for insurance approval since 5weaks no answer from them. never recommend to anyone please

This company is a scam, They will make you cry over a simple approval, there is not manager either they will not receive call.The worst company with the most lazy team.

This is the worst possible insurance company you will have to deal with.

THANKS FOR SHARING YOUR EXPERIENCE WITH QIC INSURANCE INFACT I WAS SUPPOSED TO GET MY CAR INSURED WITH THEM . BUT AFTER SEEING NEGATIVE REVIEWS REALY HELPED ME TO CHANGE MY DECISION .THANK YOU SO MUCH .FEEL SORRY FOR YOU GUYS .

Never insure your car with Qatar insurance company. It’s a nightmare.Customer service is poor, everything takes longer time than with competitors and the worst is, they are using the cheapest way how to fix even expansive car.This company should be blacklisted.

Never ever recommend to insure with them, its been almost 1 month and 4 days counting , and still i haven’t received the car from the garage , since they did not give approval yet for my vehicle, what a joke , i feel ashamed and bit rayed, especially with these covid times i feel im putting my self and my family in risk for using public transportation, and every time i try to follow up with them, they keep telling me to call back tmrw , then it becomes next week and etc l, UNPROFESSIONAL / they should be taken down

15 days be4 my car accidentCar in garageNo repair untilWith qutar insurance company15 days finsh no repair untilSmall accidentOutside people say we can repair in 4 daysButt with qutar insuranceTaken 20 days

I went with my friend to get a motor insurance and it was a very good experience

Poor level of customer management.After providing them with the official police report they claim the damages will we treated independently and want to make an extra quick AED 500 such a shame ! My file is currently being handled by an agent who acts like hes the one paying me for the insurance. After engaging with his manager on my file I have still received any response . Guys it does not not matter which Insurance service youll use they are all the same. Just remember youll have paid them your hard earned money and dont let them take you for a ride . They can make quick bucks out of ppl like us , yet loose millions to multinational companys . We have the power to change this. Little by little a push comes to shove Keep Fighting.

Professional with excellent insurance services and friendly staffAll kinds of insurance services under One roof5 ⭐⭐⭐⭐

The worst car insurance in Dubai.. never insure with them even if they give it for free

One of the worst insurance I have ever seen, no response.the hotline number not working and no response from whatsapp number.Unprofessional way of approach towards the customer.They have poor list of garages which are low grade.It took more than two weeks to get approved and the workshop is very pathetic though am not faulty.If you love your vehicle,I would suggest to go with better insurance with good list of A class garage.

Good priceGood quality

Worst company in the history of this worldIf any word beyond bad or worst please tell me i will use for them.

They renewed my insurance . Had a minor accident ..been waiting for 7 days to get approved to get the fix. They wouldn’t because they have to verify my drivers license !!!!

Easy process on claims and very supportive team! Thanks

To the people who are planning to get your car insurance from here, please read this before you proceed.Although you might get a cheap quote from them, but you are walking in to a deadly trap when you go for a claim.Do not expect any reply. At all. This company has so much management issues that people who work there dont even know each other. Above all, they will keep you waiting for the claim for at least a month. Oh did I forget to mention the rude behavior when you try to get an update on your claim.So if you are planning to get insurance, my suggestion is to walk away and find something better. But if you already have an insurance with them, bad luck to you.In short: WALK AWAY FROM THIS TRAP!

They dont answer their phone!! They just dont!! I called them more than 35 times and stayed on the line for at least 15 mins in each call and yet no one answers!!

One of the worst insurance company...Took one month to repair approvalAnd also they didnt give approval for some parts.I didnt read others review.. thats my mistake. Now I have to bare 9500 AED for that.Dont take any insurance even if they give free...You have to see the consequences later.

Qatar insurance one of best. I took insurance there and I got hundred thousand lucky draw lottery in 2017 that was Ramadan promotion and very good service with reasonable price

They provide very poor quality after salesWhen you have claim you should wait more than 1 and half month to respond then they try to delay and not paying value same policy so they cheating clientsAnd claim department behavior so bad

Great response to my claim solved within two days one of the best insurance companies in Dubai.

Customer service is very bad. They never call back or answer emails for updates. The inspection that they do is not even done properly since they dont check cars properly.They just care about taking the insurance amount which you pay for having a policy. I will.never recommend this insurance ever.Stay far

Worst customer service ever!

Worst client service I have ever experienced, they dont know how to help, constantly lie about returning phone calls, make you come to their office to resolve issues and when you arrive they turn you away because they dont have the answers. This company is a total joke with really poor management skills and low cash offers for repairs.. 200 Dhs for an entire repair job is a joke, this company is a joke.

The worst insurance company in the UAE, they take ages to give approvals despite having the proper police report. They even told my wife to go back to the place of the accident 2 days after the accident to show them exactly how it happened. Dont waste your money, pay more and go with a decent insurance company!

04 222 4045 mentioned everywhere for Qatar Insurance Company. Seems fake number. Since 3 working days I am calling them, NO ONE RECEIVE CALLS. You will wind up business very soon!!Day 2 visit.. Id visited them finally n kept me waiting for an hour without having any Rush. Manager kept eating for hour. Staff so relaxed. When i got annoyed they started moving to give no certificate.

All kinds of services available.

Too long waiting

Bad service & Unprofessional staff ,worst insurance company in the UAE, no support from any of the team. I was the customer since last year ,Really this one staff name Rahmat Allah really is unprofessional and he cant handle the station and do not have any experience to deal with customers ,even i told him transfer the call to your manager as i want to complaint about you but he said ( im the manager) really i call this company to extended my insurance not to chat with the staff for nothing !!!!really bad service , attached my insurance claim .regards ,Emad Girgas

Its OK

The worst insurance company i have ever seen in my life its almost 5 yrs i am in dubai and i have never faced such a worst situation. They are least bothered about there customers.

Very very poor services really DISAPPOINTED with them .WORST ! I will not ever recommend this company to anyone.

Its really a worst insurance company. no support from any of the team. I was the customer for them since 2years and only one small claim. when i checked for third year insurance they provide me a price of 1470/- and refused for any further discount but i got the same insurance from other agent for 1380/- when i asked the rep she asked me to forward it and after doing it she agreed for same price. further my agent agreed to give discount but being an existing customer to QIC she refused for discount. Also, they say their garages are premium garages but they are not ready to provide the list. the garages may be premium for them but may not be for a customer who is taking the service. this is totally wrong from QIC. VERY MUCH UNSATISFIED... PLZ I REQUEST OTHERS NOT TO CHOSE THEIR SERVICE.

Good

Beware, dont deal with this company. Its a scam. They took my money and denied receiving it. Please be smarter than me.

Very bad insurance company in UAE. Their garage people will not do geniune repairs. They are cheating coustomers and Surveyor are helping them for thier benefits. Dont insure your valueable car with this cheep insurance company ever...!!!

I have taken Car insurance with this company, extremely non-committal & there choice of garages/ auto centre is very very bad, please stay away from this insurance company.

Got the good deal on insurance premium but worst experience after an accident I never seen any insurance so poor in handling customers like this hey supplied wrong parts and worst is that their premium service provider installed wrong parts and I had damage in my car really bad experience.

I have purchased QIC Travel insurance for me and for my family at the mid of May 2018 before I fly to USA. My child was sick when we landed there and we had to take him to the clinic. I realized/experienced the following1) Insurance was actually given by a Malaysian based company called Tune Protect (QIC will only give you the contact number in case of a claim-or you can get it from the insurance certificate)2) Customer care contact given at the insurance certificate has absolutely no idea about how to claim for reimbursement. I had to google and get many of the tune protects contact emails and finally one replied and managed to raise the claim (QIC blindly said contact at the Customer care number given in the certificate)3) I was asked to send the claim documents to Tune Protects nearest office which is in UAE and due to the recent blockade none of the courier companies was willing to ship the documents except DHL which quoted me QR 450 which was expensive4) After many phone calls and emails again, they approved my claim with an exemption and the claim was approved after deducting 100 USD (Actual claim amount was 175 USD and there was a hidden charge of USD 100 which obviously I came to know after the claim got approved).5) Even after 2 weeks after the claim approval, I had to follow up and email them as I noticed that the reimbursement was not been credited and finally after 2-3 weeks they credited the amount now.6) The whole process took approx 75 days and not so worth buying an insurance with them.Worst service ever experienced.

Its a great insurances company the only problem is you cant find a parking spot for you car near to the company you should keep search for parking

Loved it very good service very professional people.

The worst insurance company i have ever seen in my life

The most worst service you can have, they are not answering the phone number which they call it QIC hotline 8004742, and they keep you on hold.I tried to call even dubai branches number 04 42224045, with no responding, answering machine keep you on hold till disconnection.More than 2 hours tried to call, with no respond.I am not recommend this company, I am with them since years and this is first time I am calling them, I realized that they have the worst service I faced in my life.

Those people who wrote that Qatar insurance provides excellent services and gave positive feedback , one of two either you are working with them and you trying to say that your company is good , or your lucky that you been served in a timely manner . My rating for this company is 2/10

Worst Inchorance i have seen in my lifeMy car has completed more than 1 mont still i didnt get any responc

They do not process claims nor refunds appropriately, hence had to file a complaint at the Dubai Consumer Protection Department. Would definitely not recommend using them at all.

I met the most rude filipina receptionist today at QIC. When you pay peanuts you will get monkeys, but QIC pays well I heard, but they failed to rightly choose the most important post- receptionist.

Very unethical , they never release the claim and takes infinite days to process it , don’t ever go.

Who ever said Qatar insurance is bad i am again because I had accident and I just went to them as they served for in less than 5 min and gave me the garage to , they are amazing and I liked their quick services ...

My husband passed way almost 2 years ago until now they not give my husband claims..he working in EGA dubal aluminum com.QIC qatar insurance company very slow processing.until now Im still waiting to release that claims.

Best Insurance company

UAE number 1insurance. very helpful employees.

Good Service.. competitive price.

The worst experience I face with Qatar Insurance. Last 4 days I am trying to call and its been busy continuously. This is the Fake number they have updated.I am the Premium Customer for Qatar Insurance and they dont even have Service Center to Customer Queries.

Prompt service... Execllent in handling customers, I was suprised with their quality of professionalism.... Qatar insurance addressed me to Regent Mechancial Service in Al quoz, they too were very quick in handling all procedures ... Got my car back in 2 days!!! ... Rinas and Ajay they were very very kind and helpful staff... My car details are Audi A5 B 82914.... Keep up the good work 😊

Bad services. Try to call them and enquire something. Then youll understand

This is the worst insurance company ihave ever deal with. I had ad an accident one month ago and until now. They didnt go to do theInspection. Veeeery bad

Although not currently operating due to the policy between the UAE and Qatar

Do qatar insurance have any branch in ras al khaimah.

Like all other insurance companies. As usual.

Fast service. Very happy

Do not use this insurance company, they stopped my car repair for 37 AED that they decided to add as extra. they want me to scan and fax my credit card details (and wait until they process it! to proceed with fixing my car). Shameless company, stupid management and leaders.

WORST INSURANCE COMPANY EVER. NEVER EVEN APPROACH THEM FOR ANY INSURANCE. PATHETIC CUSTOMER SERVICE AND TEAM.

Very bad experience..

Bad service. Bad garage. Late.. Really bad insurance company to deal with them.

Friendly staff. Small office

Best people to deal with

I am an Estimator in Golden Arrow Garage & we have Panal with Qatar Insurance company.Thats why I am going to Qatar Insurance company daily.

Very bad experience.....i believe other insurance company are better than this.....

If only I can rate 0 star at all!!! POOR CUSTOMER SERVICE.

Didnt know that you can negotiate to get better price there

Uae best insurance company

Its one of the best insurance companies

Very good and easy service

Best place for all insurance needs

It was help full ....

Located in totally unexpected location in Deira with Offices in same Building but hard to find

Big company and professional staff

Nice and very quick response

Largest insurance company in the middle east.

One of the worst insurance company in uae

Not bad

The Facility and the service

Slow service not very helpful

Not good to start your career

Very helpful

Know it

Good place