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Treppan Hotel and Suites by Fakhruddin
Dubai, United Arab Emirates
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Di
Review №1

I came to Dubai for 14 days and I am living best place in the city. I am fully satisfied with everything. More I satisfied with good hygiene and sanitized room. specially thanks to Raj who always come for the housekeeping.

Ja
Review №2

Extremely helpful staff, especially Mae at reception and Shiva in the housekeeping department. The restaurant is small yet cozy with lots of great options to choose from. The rooms are complete with kitchenette and washing machine. All in all an exceptional deal at a great price.

Sh
Review №3

Horrible reception lady. Rude women who literally insults hotel guests. She tried to convert foreign money and when we found rate is low. We asked her to return the money she said no we cant then I when i insisted she return back, Out of the space rude attitude told her i want to talk to a manager she said only on Sunday i am the manager and only client here. Told her i am IHG hotel spire elite this is not professional service i am aware about her response i don’t care take my name. Mentioned that I am living here for 10 years she said “only 10 years calm down”. If it wasn’t 2 AM and was dropping my guests to Dubai i would cancel the whole thing !. please any management for this hotel respond to me on this problem.

Ba
Review №4

Enjoy your stay in this nice and extremely friendly hotel. Nice place to stay. Great view from the window. Very clean hotel, staff is helpful, friendly, professional and thanks to Bikram and other housekeeper for good cleaning service. Treppan is one of the best hotel in the area.

Ku
Review №5

I have stayed at the Treppan for almost 3 years now and it has been brilliant. Shiva visits twice a week to help keep my apartment looking as good as when I first moved in. Andrews on Reception is always very helpful and Bruno the concierge has a huge smile on his face every time I see him. However, these are just a few of the people who make Treppan such a great place for me to live. The rest of the staff are also very friendly and helpful too. I would certainly recommend staying here.

Ch
Review №6

I have been staying at Treppan Hotel as a full time occupant for over 6 months now. The staff are very friendly and helpful especially Bicram, who is a lovely young man who works very hard, but he always has a big smile and polite conversation.

Ro
Review №7

Shiva HousekeepingGreat service and very thoughtfulTreppan guest

H
Review №8

I stayed for over 9 months and someone to highlight specially, Shiva is an excellent housekeeper! He was very attentive to details and very helpful. F&B team is very good too, the guys in the restaurant and the lady, very helpful!Cannot really comment on the front office team, they seem to be a confused bunch. (Concierge is super good, polite and helpful though)The fire alarms set off very often, very unacceptable. My heart would come out of my body beating in the middle of the night with the alarms at time. And I had to remind the management twice that their Lobby Lifts saftey audits had expired on two different occasions and that they should prioritize on the safety and get it done, that was a bit absurd!All in all its fair product!

Vi
Review №9

My husband and I have been staying at Treppan Hotels since April and we always feel as safe and comfortable as home here. The reception and atmosphere not to omit, the service encompass that out a five star. Our room is very well maintained by Jaher who always goes the extra mile to give us the highest satisfaction. He cleans and tidies each and every corner of our room with so much care. Very hardworking and reliable person. We don’t have to worry about anything in our room. We feel proud to have someone like him to take care of our room!!! Keep it up Jaher you make our stay so much more enjoyable!!! Great job!

DA
Review №10

Well priced and clean, nice staff and easy parking. I would have given it a five star if the maintenance inside was better. AC units are leaking and the furniture in the rooms are getting old.

Ab
Review №11

The room is good, few structural issues showed up 2 days after my arrival. Couple issues though which I think in 2021 and in Dubai should not be that much of a concern given the size of this hotel. The WIFI connection is terrible. Conducting business calls and meetings was a pain due to the extremely slow connection. Rooms cant get any dimmer than that. I understand that electricity in Dubai can be a expensive, but with an hotel this size, least you can do is provide your visitors with decent lighting.Aside from that, the rest was ok.Was my visit decent? Kinda yes.Would I repeat it? Not really.

La
Review №12

The first day I came to Treppan, a year ago I was immediately impressed by the beautiful and comfortable reception area. Light, airy and very spacious ... very welcoming atmosphere. But the thing that makes this place so good is the staff, very friendly and professional. Especially Bikram, who is very helpful, kind, attentive and always does a great job in cleaning my room. He is amazing! 😇👌🏻😊

R
Review №13

Good Deluxe Studio with Balcony(Non-smoking Room), Overall stay was peaceful and comfortable.Loved the sunrise entering the room everyday ❤️👌Best House keeping servicesBest Alarm 🚨 serviceBest Wi-FiBest View from the Swimming PoolOnly sometimes noise from Fridge and washroom ceiling (Maintenance Required)

ju
Review №14

I am staying at Treppan Hotel for a month, amazing hospitality received from Razzak since day 1, he is very cooperative and help me to organize my things in studio. I love his hospitality. Thanks Razzak

mf
Review №15

Good service, good staff and silent place. Easy connectivity with Emirates road and al khail road.

Mi
Review №16

The staff is great. Housekeeping was very accommodating. Ask for Gulista, shes the best!

Ic
Review №17

Very good Housekeeping provided by SHIVA, keep up many thanks.

DE
Review №18

Only positive, I lived here for more than three months, I already remembered the names of the employees even) Sainoddin especially thanks for the cleanliness and smiles

At
Review №19

Im staying in treppan from 7 months its a nice hotel with great staff, specially the house keeper Shiva.

Gl
Review №20

Great place. It has a good studio room, with all necessary utilities required for a long stay. Has an infinity pool with terrace view

At
Review №21

The service was perfect, the room service was wonderful, the staffs are the best and the room cleaner Gulista, she’s so neat, clean, and always keep to time and most expecially, she cleans my room so well

JU
Review №22

I am very happy with the house keeping staff and there exceptional services, specially Sabitra and Marita arrange my studio in very nice and decorative way. Thank You ❤️

Da
Review №23

Housekeeping was very good, especially Gulista who was always very helpful and happy.

Ra
Review №24

Clean and comfortable. A good value. Located in a good area. Only negative is noise from car racing stadium on Friday Night.Helpful and pleasant staff.

kh
Review №25

Nice hotel, clean and good service

pe
Review №26

I m writing this feedback for one of my favourite treppan hotel and suites by fakhrudin here in dubai all staff are very helpful specially gulista from housekeeping she take good care of my room cleaning she is very honest with her work i appreciate her hard work im very thankful for all of the staff of treppan hotel .

Mo
Review №27

Good Cleaning Service by Monica & PrakashFriendly ManagementGood Facility

Ka
Review №28

Excellent sevice housekeeping great place to stay treppan hotel one of the staff monika is very about clening she help me to clean room and arrange the think I recommended this hotel for studio room

Lo
Review №29

Good service and house keeping the staff is very nice nd helping her name is monika she clean room very nicely

Ma
Review №30

Want to enjoy the weekend with friends? Just forget this place!!!Worst weekend getaway!!! Horrible residents ever! We couldnt even talk to each other inside room, forget about laughing or enjoying. The moment we talk or laugh, we get a call from the reception saying they got a complaint! Both the neighbors we had was worst. Also the resident below our room had problem even if we move a chair inside the room! The neighbor came to us and shouted at us, when complained to reception, they doesnt care actually!By the way the reception guy during check-in Mr. Osama was good tbh.

An
Review №31

Staying here for the last 7 months !!!No words the best place to live a happy and peaceful life in dubai

Mo
Review №32

Worst weekend getaway!!!Want to enjoy the weekend with friends? Just forget this place!!! Horrible residents! We couldnt even talk to each other inside room, forget about laughing or enjoying. Both the neighbors we had was worst. Also the resident below our room had problem even if we move a chair inside the room! The neighbor came to us and shouted at us, when complained to reception, they doesnt care actually!By the way the reception guy during check-in Mr. Osama was good tbh.

Al
Review №33

Very Poor Service, absolutely nightmare. You have to call all the day for room service or for any thing but no one will come. I have noticed several times guests complaining the service issues at reception but no improvement. It will be bad decision if you choose it for your holidays.

Em
Review №34

All in all, the hotel is a great place to stay. The room and bathrooms are clean and tidy with a spacious balcony.We had move rooms as we wanted a bigger fridge as our stay was longer than expected. The only problem we face was the internet.during our stay of 2 months there was so many days it did not work well. there were days we just gave up.The pool and gymI would like to highlight the below names as they made are stay extra comfortable with their exceptional service.Bruno from Front Office Department always went out of his way to make sure we were comfortable.He made time to speak to us every time we met at the lobby. his customer service skills are above and beyond. Always so friendly respectful and kind.Did not make us feel like he had to talk to us because thats his job or to get a good review online.Thilana from Recreational facilities was helpful and friendlyMadhan and Seainoddin and Sara from Housekeeping were helpful during our stay at the hotel.Walking distance to Carrefour City , Al Maya Supermarket , Waitrose supermarketand a few restaurants.07 minutes to City center Me’aisemRoom type - Stodio room onlyDouble room

Ra
Review №35

If possible to give 1 star I will...as staff are very rude and very unprofessional, especially one guy who claims he’s the manager (Mr Kamal) I feel the staff are not being paid...maybe working for free because they are miserable to be around. Second point...housekeeping will never come unless you request, seriously this is not a 4 star property; 2 or 3 stars maximum.

ge
Review №36

Lovely staying, clean and all the staff very very helpfull. I highly recomand it.

Ga
Review №37

New hotel, not great views from the building, well priced, very clean and decent overall

Ja
Review №38

It was amazing staying there, all the staff members are very co operative!

Ja
Review №39

We have been living in this hotel for almost 9months and what made our stay comfortable is the excellent service of Vikram from the housekeeping team. He does his work well and with care for the needs of the guests. Same as Lorainne from the Reception Desk and the concierge team👌The housekeeping team is doing great in general by keeping the hotel well maintained especially the lobby and the entrance!

RA
Review №40

Amazing place!Very friendly team and ultra clean environment.House keeping service is truly exceptional, everything is in order and sanitized!Very good guys will help you out with handling your things and maintaining your place clean and fresh, the guy called Madman 😅 deserves a special credit for that!Thank you guys & highly recommended 🌟

SK
Review №41

Comfertable apartments and rights priced rooms

mi
Review №42

The place is beautiful and clean..a bit far but worth of the driving. The security guys were kind .only the front desk lady (Aloa) had attitude. When we reach at the place she didnt want to welcome us . She asked if we need something as if she is not ready to give information. She was not friendly at all . Anyway we managed to ignore her attitude. They got amazing rooms. I gave 3 star because we felt unwelcome.

kh
Review №43

We loved our stay there , very clean hotels , has many kitchen with all the stuff that you many need for either short or long stays . Prices are very affordable

Ri
Review №44

If you want stay in sport city. I suggest you this hotel. Everything is good and staff is very friendly

im
Review №45

Im staying for three days and its ok

Ju
Review №46

Internet is really slow and sometimes it’s just disconnected! I need it for my work, so I have big stress with this problem. I asked manager and stuff of the hotel to do something - nothing changed!

lo
Review №47

Well its a very nice and cozy loving place, but the toilet feels like its going to collapse everytime I sit and the TV is so small!!

Ta
Review №48

Great hotel for business visits to Dubai, staff very friendly and attentive. Had the chance to meet the housekeeper Madhan, such a wonderful person, was calling me everyday to make sure if I needed anything, (since I quarantined for 2 days until I got my Negative PCR Results), he followed up everyday with me and after that took great care of the room and kept it spotless and fully loaded with bottles of water and coffee. Also, whenever I needed anything, he was one call away and never disappointed to be available promptlyAll in all, this hotel is highly recommended !!.

Ja
Review №49

Place is good but having limitations with service

sa
Review №50

Its in quite place

ki
Review №51

Very organized place

Ha
Review №52

I stayed at Treppan hotel for 2-3 months, and It was a very pleasant experience, the rooms were super clean and comfy, the staff were so friendly, I really didnt face any issue during my long stay.

Ah
Review №53

Very good hotel and every year they improving the place more

Ga
Review №54

Pros:Studio Room was nice and clean.Beds and pillows are comfortableGood washer dryers are installed.Decent size TV in the studio (40 inch)Onsite cafe serves nice food.Cons:No traditional oven in the kitchen, only a microwave.The internet is certainly not high speed. It is useable and can stream netflix but dont expect to download games to your new xbox or ps5 as it will take days.Speed per device ranged from 1mbps to 5mbps.

Ra
Review №55

Good staff service, comfortable accommodation, amazing prices.

Nd
Review №56

Becareful so you dont pay thousands AED for burnt bed mat . Stayed for 2 months Im not a smoker never used fire but was accused of burning their bed mat. Very laughable. Though a week earlier their staff let the cat out of the bag that they are fond of charging guest 1000Aed and above for frivolous burnt bed mat. So becareful when you visit.

Mo
Review №57

So nice place

Mo
Review №58

Great hospitality, staff and hotel.

PS
Review №59

Terrible service, starting with the manager, the cleaning staff do not pick up the garbage in the rooms, having to keep calling the reception daily, the alarm rings at dawn, the staff always have no experience in good education, the hotel manager deals with the residents and hotel guests and ive seen two cases of the police are at the door of the hotel solving terrible problems in everything note 0

Th
Review №60

Well situated to travel in any direction.

Vi
Review №61

Decent hotel apartments in Sports city

Ol
Review №62

A nice hotel in the middle of sports city. You get your value for money, the kitchenware, in-room washing machine all work properly. This is one of the best budget hotel Ive been to. If youre looking at staying in a hotel and apartment in sport city or its environs, this is a great choice.

Al
Review №63

The staff is very friendly and helpful, the apartments are spacious but the living room is not well equipped, the couches are old and small, you cant even lay down on the couch, the management should think of upgrading the sofas...

he
Review №64

GOOD HOTEL FOR ITS PRICES BUT the view is not good

Em
Review №65

Staying there right now ,good offers , kindly staff , quite, perfect place to stay

Da
Review №66

This is the best hotel In sports city. I would rate it a five if the revenue team would be more consistent with their pricing and not change the prices on a whim.

Sa
Review №67

Decent hotel appartments but their monthly rates are pretty high.

Wo
Review №68

Perfect Service and friendly employees.

Mo
Review №69

Friendly staff & very clean hotel was a quiet place & location.

Be
Review №70

This is a nice modern and rather new hotel in Sports City. Hence a bit outside.The staff as well as the hotel facilities are good. You will find anything you need here. The apartment style rooms are also equipped with everything needed.Some slight recommendations would be: add small towels at the gym area (the pool towels are not really suitable), and add some power plugs near the bed (my room had one power power at the far away corner from the bed, so no chance to charge your phone near the bed or have a clock there.)

Es
Review №71

Amazing swimming pool on rooftop.

Je
Review №72

Lovely place. Great staff, friendly yet not interfering. Something is truly right about the food too. It is good and right. All in all a lovely place. Thanks for the good experience.

Ja
Review №73

Very nice treppan hotel and frindly staff room service is good House Keeping Shiva nice talking.

Ra
Review №74

Very nice hotelTrained staffGood roomsEasy access and good locationBug roomsPerfect room service

Ai
Review №75

Its clean, staff is friendly.

Tr
Review №76

I totally love the experience, the staff was very friendly and helpful, for example one day the internet service stopped working and I called the front desk and they send someone to help me ASAP, I wasnt expecting to come so fast, the hotel is very clean and this little apartment designs make it very convenient with a washing/drying machine, stove and they even include some dishes and a few stuffs to cook, it was just awesome, I could make my own breakfast before hitting the road. There is a beautiful pool in the top floor from where there is a nice view of the skyline of Dubai I love that, as of the view well the hotel is located in an area which is under construction now so there are several buildings been built now lot of construction places and it may not look so appealing but I honestly didnt mind, is close to the Jumeirah road, the Palm tree island and away from the crazy traffic in the downtown, so for me was just convenient and perfect, I will definitely stay there on my next trip.

No
Review №77

Treppan hotel has Very friendly staff!Shiva is an excellent member of the staff super friendly and helpful lovely to talk to!

Na
Review №78

Great place to stay in Dubai. A home away from home. Clean rooms. Quite and serene environment. Courteous service. Food from the restaurant is rather expensive though. But with well equipped kitchenette, and nearby supermarkets, cooking is a viable and exciting option.

Op
Review №79

Your services are amazing.

Jo
Review №80

Central, Friendly accommodating staff.

Na
Review №81

Excellent hotel. Great service. The only thing is that it is at least 20 to 30 minutes away from the hub of activities in Dubai. So you would need to rent a car unless you are visiting the motor city area.

Al
Review №82

Feels like home.. Clean, new furniture, staff are amazing

Da
Review №83

Nice apartment. Location not the best but that was our choice. Would stay again if needed to use a hotel in this area. Nice staff, happy and friendly. Easy parking too

Ar
Review №84

Quite and convenient location. 20 minutes to Marina,to Down Town 20 minutes. Nearby there are Carryfour and pharmacies. A soccer stadium is also nearby, Gym. Downstair at the restaurant make enjoy a delicious breakfast and coffee, Moroccan dishes. The room is cleaned every day- Narsaiah is friendly and always ready to help the guy. I stayed at the hotel for a month and will come again.

Ze
Review №85

Its so good

mu
Review №86

Great place... good food... nice location... rooms are huge and kitchen is well-equipped... so it was convenient and everything :)

Sa
Review №87

False advertisement

na
Review №88

I wanted to describe housekeeping engineering and maintanace team as very responsible, they are Suprbly friendly and supportive thanks to Ms. Sara very specific form of team Coordination. She goes a step further and helps the team. Well considerate of all details and caring for each room alike. This is one of the reasons not only to this is a well kept hotel but you are rested assure all are needs are wuickly accomodated which gives a home feeling.Thanks ‘ Nazy

MA
Review №89

Good living style

Do
Review №90

Excellent and SO convenient! a super comfortable hotel, with nicely furnished rooms, away from busy downtown & marina. Rooms are big clean and with all the comforts, the sleep quality is very good due to the comfortable bed and to the silence in the room. Staff is very friendly and helpful.

Mi
Review №91

Clean rooms and friendly staff. It is located on one of the most quite area in Dubai, Sports City. I used to book this hotel for business travels and I have been always satisfied. I definitely chose this hotel in the future. Suggestion: if youre travelling so much due to business ask for a corporate rate. Much more better than booking on third parties web sites!

Ke
Review №92

My check-in was real quick. I like people at reception, amicable people made my experience nice and easy. The rooms look great too.

ba
Review №93

Staying in this hotel for more than a month now and the reception have been very amazing and friendly but the housekeeping room service is too bad. Also some of the security team are rude and frown at all time . They are not customer friendly and act strange at all time.. The outdoor environment is too noisy and once again the security team are not friendly and frown with everything , even when you ask a question they frown. No football channels except from the Arab football leagues .. The only good service offered is from the Receptionist ..

Al
Review №94

Good and cool place to stay. My trip was to good and comfortable with treppan hotel.

No
Review №95

Very good room service,the breakfast is a little bit poor

AS
Review №96

🖕🏻😡🤬Its too bad

Fi
Review №97

The hotel is clean, the service is fast. The front office checking in was so fast and hospitality is really good. Mahmoud from the reception is nice and made all my booking experience easy and fast.

le
Review №98

Perfect for resting

Yu
Review №99

Nice, clean. Only issue is parking space is too tight on the 1st level and studio is small, but services and rest is all good. Hotel Name is now being changed to some other.

Ha
Review №100

Good

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100 Photos
100 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.treppanhotels.com/
  • Phone:+971 4 559 8500

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