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Grandeur Hotel
Dubai, United Arab Emirates
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Bi
Review №1

Nice hotel, clean and sanitized rooms and toilets AC cooling was awesome affordable if booked by apps Parking also available

Mo
Review №2

Very Bad hôtel , first night I booked from agoda, I had the reservation with me, on arrival the receptionist told me the hotel is full, hhhh, imagine you have the reservation but no room at the hotel, the first time in my life that goes like this, I looked for a hotel nearby to spend the first night, the next day I came back to hotel at 4:00 pm, no room not ready, the receptionist told me to wait 30 minutes to clean the room, really run away from this hotel

ya
Review №3

As a hotel its good nothing fancy and i give it 5 stars the manager is a super nice and polite guy and there is a sudanese lady shes so nice and Im a regular customer cuz of this people i always come back suddenly there is an indian lady i dont know her name she is the worst she never smile to people and shes not welcoming at all she is so rude i went on Friday i told her hi i need a room please i didnt book is there any rooms available and her answer was we dont have rooms available now you should wait 30 minutes go have a seat ! then when Im checking in we were talking about the prices i told her in booking.com there is a cheaper price her answer was no not true ( never tell a customer that hes lying) then i showed her the screenshot of the price she kept quiet and she went inside and she sent an other lady to check me In ! I went back an other time i booked online i showed her the booking confirmation and payment and she told me no we didnt receive it and she let me wait for more than 1 hour ! please train your staff how to deal with customers . As a regular customer this lady made me ashamed in front of my guest

Mo
Review №4

It was quite okay. Reasonably priced. Not luxurious or anything , however given the budget it’s a good place. The view of the room I got was nothing as promised and there was no balcony although I was promised a balcony at the reception as well. Was too exhausted when I checked in, to change the room.

Pa
Review №5

It was a baaaddd experience. Ive lived in hotels for the past 5 years . I havent seen like this one . 1st rooms are smelly I had waste half of my perfume bottle in order to maintain myself in the room, the receptionist are so low rated doesnt respect the guests. Obviously they are used to one night stand guests and they treat the rest all the same.. the food : the chicken was smelly fishy .. unbeatable.. in the morning the breakfast on the menu . Half of the items doesnt exist in the kitchen .. God I spent less than 24hrs in it and I just didnt know how I left .. bad experience veryyy... and not recommended at all

an
Review №6

Im so happy with my stay very good service and best staff warm welcoming Im satisfied 😌

ra
Review №7

Best affordable living by grandeur hotel. I am happy always staying with them. Staff is very cooperative

Br
Review №8

I had a splendid nyt here.... memories memories 😍

Sa
Review №9

Amazing stay at this Hotel specially the manager is fantastic person to assist us.

De
Review №10

Went to the Grandeur indian was ok very hard to fi d parking around this area in Al Barsha, hoteel does not have valet parking

Je
Review №11

Very poor service! We only requested for an early check in as we dont have any control of our flights and they keep on repeating that the check in time is 2pm. No help at all, no solutions given. They want us to book an entire night and just use the room for 5 hours. I asked for a manager and they keep pushing us back. If theres a rating below zero I would definitely do.

No
Review №12

I went there for the saloon only but I was amazed of how they follow the hygiene and place every where they had hand sanitizer and tissue make me feels goodAlso the bell man was very kind to guide us to the left , other hotels when I go their saloon the staff acting lil bit rude , but great service

Bo
Review №13

Very good rooms, huge and comfortable.Staff is also ok. Value for money

Mu
Review №14

Terrible new management starting with Mr. FRANCIS. He is definitely not qualified in the hospitality industry and treats customers with no respect. Do not recommend

Ah
Review №15

Not bad when I went it was slightly understaffed i think its due to Covid

Ch
Review №16

4star hotel. Good staff support

Na
Review №17

Nice interior and big room with friendly staffs

Jo
Review №18

Our arrival during the early hours was efficiently handled and we welcomed the refreshments whilst we checked-in to our upgraded room.The accommodation exceeded our expectations. The breakfast provided a wholesome start to the day. The staff were friendly and helpful. The hotel is located in a convenient location to The Mall of Emirates and metro.I thoroughly recommend anyone consider booking this hotel based on our 10 night stay.

ga
Review №19

Francis the Manager is most courteous and helpful! Pocket friendly. Big rooms! Neat and clean place. Most helpful staff!

Po
Review №20

I feel this is the best hotel in this area like good management and good staff. Very nice room service

Ed
Review №21

Spacious clean rooms, very comfortable bed..missed my alarm🙃...very friend staff

RJ
Review №22

Its a budget friendly hotel with clean room, for a small family.

Av
Review №23

I dont know how this hotel got to a four star because they definitely dont deserve it. They treat their guests poorly, especially at reception (shoutout to WAZIR). They only tell you the facts without providing an actual solution to the problem. It seems as if they dont give the slightest care about their hotels reputation. So if you are reading this, please save yourself money from booking this hotel. I am pretty sure there are a lot more decent ones out there in the same location.

Ak
Review №24

At reservation time it’s showed including breakfast and hotel refuse to accept the offer this not fare and very un professional and disgusting rooms very bad

Kh
Review №25

Excellent and compotable,and relaxing place. Have a nice day

Lo
Review №26

Basic foyer. Staff always helpful

Ka
Review №27

Very nice hotel, clean and big rooms, very budget hotel, nice breakfast, very friendly staff. wont hesitate to stay again.

Tu
Review №28

Nice hotel with Nice location. And the staff is very very good.

ma
Review №29

Really enjoy stay in here, room so nice

RM
Review №30

Staff are friendly and accommodating, but some pillow cover are not clean and the bed is a bit itchy seems like the bed sheet is not changed.

Ab
Review №31

I had a great time there. Beautiful and very cozy

Ah
Review №32

Vert good location. Everything is within your reach. 5 minutes walk from Al Barsha Pond Park. Free basement parking. Very spacious rooms. Swimming pool and gym at the top and the staff is really friendly. Worth the visit.

На
Review №33

Its very comfortable hotel,good personal,I like this place, Im stay hiere 2 weeks, Im recommended this place 👌👌👌9

Ka
Review №34

Less than 1 start much accurate with the waiting time and service they have....

Mu
Review №35

Bcz thats all I can give,,horrible experience... Very poor maintained rooms...gives u sickening feeling ,from.bathroom to flooring and window ...Dont even ask about parking ..makes u feel u are entering some haunted place

Wa
Review №36

Fun but its average

Ma
Review №37

I left my wallet in the restaurant/sport bar and it was very kind of Ms Sheetal to call me just in few minutes to inform me . She is very polite and courteous. I wanted to thank the owners/ management about this, good luck and keep up

MI
Review №38

Requested for twinbed but gave us king size and said twin beds are subject for availability. Didnt even gabe us options or alternative.

To
Review №39

I feel all the reviews are fabricated.. Very bad room service..even after informing the room cleaning is not done..staff is not concerned about the guests need and least bothered about the hotel reputation..room service staff is arrogant..

Sh
Review №40

Reception staff is very good and room was neat and clean which I like and were satisfied for the hospitality.

Ди
Review №41

This is objectively not 4*, but 3* only. Very dark rooms, old garniture, cold floor everywhere.The Room Dining service is average. Room service stuff entered into the room without mask and gloves. The drinks were without covers. Water is limited (only 0,5 litres free per day for 1 person), the breakfast timing is weird 6 am -10 am. If you didnt order the breakfast before 10am you wont get anything, even if you paid for that.Stuff cannot offer you ever alternative option, they dont care at all. Seems like we stay here for free.The quality of everything is poor.I wont stay here anymore.

If
Review №42

Very good breakfast spread, friendly and helpful staff, and generally clean. My suite was good. The shower head needs to be changed - its old design doesnt help in enhancing the water flow. Within walking distance to the Mall of the Emirates and good, cheap and delicious local food outlets.

Rh
Review №43

Good food at g fusion

Th
Review №44

The exterior facade looks a bit old, but once you are in the room, it looks good and new. Maybe it has renovated recently. The room is spacious and bright and the bed is comfortable. However, you are required to use the valet parking service for overnight parking. The staff are very friendly and helpful.

Sa
Review №45

Best place, great staff

As
Review №46

Amazing experience, the service is very good, and the hygiene and safety is perfect. Staying here is a very satisfying experience!

Fa
Review №47

Reasonable accommodation. Service good and friendly. Access to shopping malls poor.

Ch
Review №48

Thumbs up👍 for good service and very nice ambiance.. Highly recommended!

Ra
Review №49

Room are spacious ,but not good very ordinary ,AC not good at all

Ab
Review №50

Very nice bar at the ground floor. Excellent prices and service!

Ra
Review №51

Beautiful experience. With very kind staff members, amazing place.. very clean and nice.. the breakfast buffet is different every morning and always delicious. I love the pool on the roof.. open until late.I will definetly come back

Ly
Review №52

Had a great night with friend and my son mark .Great staff as usual manager is a great chap

Ib
Review №53

I had a great experience beautiful rooms and fabulous staff

As
Review №54

Even in Corona pandemic it was good place to stay in.

Pa
Review №55

Very nice hotel in the heart of Dubai Town... I loved every bit of my stay in the hotel... Lovely members of staff at the reception, clean and functional facilities... Ill be checking out the gym and swimming pool and give feedbacks on these as well. Overall, its been an awesome experience.

Ge
Review №56

Nice hotel

Sh
Review №57

Value for money hotel, nicely located. Exceptionally Clean. Perfect restaurant for dine in lobby. Good room sizes.

Ay
Review №58

I loved this hotel everything is just perfect the service,the food,the staff,everything is awesome I would recomend everyone to stay in this hotel in dubai. Anyone finding best hotel to stay in dubai go to grandeur hotel in al barsha

ra
Review №59

Excellent food always consistent

DI
Review №60

I stayed with my family and its really worth of money. Im specially thanks to Ms. Seetal from front desk for her corporation. But at check in body temperature has to be check at the entrance. Bed is so un comforatable as its two single beds (asked for one large bed). Wifi is weak. Overall happy with the cleanliness of the room.

kk
Review №61

Great staff, eager to be helpful in any way possible and always with a smile. Rooms are clean and tidy and as a solo female traveller I felt very well taken care of and safe!

Ah
Review №62

Excellent hotel , spacious clean rooms and quick check in !

Do
Review №63

Where nice service thanks for all management

Sh
Review №64

A nice furnished hotel and very cooperative staff

Fa
Review №65

The room was not clean as it should be ... my shoes got under the bed ... as I pick it up...I saw lots of dirt underneath the bed .... pillow covers were more like brown not white ...the breakfast isn’t that good and you really don’t get to choose ...

Sh
Review №66

Efficient service

Mo
Review №67

Not recommended spa

St
Review №68

Great friendly staff from the manager to the doorman all are very helpful and nice. Room I had was large and very clean. Food was good. But the breakfast food could be improved to accommodate world wide travellers. I would recommend this hotel to my family and friends so a great hotel for any visitor to Dubai

Ra
Review №69

GRANDEUR HOTELDiscover the buzz of Dubai city at our Four Star Deluxe Hotel located in the heart of Dubai’s business and leisure district. Grandeur Hotel Al Barsha offers you a collection of experiences from our spacious family-friendly rooms to the exquisite range of dining options available. One can also choose to relax and unwind at the Pool, Gym or Spa located within the property. And for those wanting to explore Dubai or seek some retail therapy, the hotel is located within close proximity to the metro station as well as the Mall of the Emirates.

Ta
Review №70

Good hotel

Ni
Review №71

Very good place

ra
Review №72

Its a nice hotel at affordable price.. Its at centre location in barsha.. It has spa, which offers great services..Stay inclusive of breakfast. About cleanliness.. Its very clean and well maintained hotel.. If you are looking for a cost effective stay.. Then this is the hotel.

Pr
Review №73

Its a beautiful Hotel, located near the Mall of Emirates. The rooms are very spacious. There is an Indian Restaurant named Fusion inside the Hotel. Luckily I got to enjoy Live Indian music in d night, which was absolutely awesome.The food is great too.There is a Cafe on the Ground Floor which is also very cool and contemporary. The staff is nice and polite, extremely helpful I must say.Overall I had a wonderful stay here.

Ma
Review №74

I really enjoyed my stay at the Grandeur and highly recommend it for anyone looking for a great hotel in Dubai at a really great price. Everything was impeccably clean, well organised and the staff were very kind and helpful. My room was really spacious and comfortable with lots of light. I enjoyed lounging by the pool and used the gym a few times. Neither of them are very large but they are adequate. Room service was good and everything worked. My only complaint was the faint smell if stale smoke at times in my non-smoking room. There is a small cafe downstairs, as well as a bar, a restaurant, a spa and a salon. I feel that I got really great value for my money and would definitely stay at the Grandeur again.

Mo
Review №75

Very good located and value for money hotel. Nice spacious rooms - clean and good maintained. New refurbished Bar which is perfect. HAPPY Hour every day from 5 till 9 pm. See and enjoy

Ay
Review №76

Bad experience not recommended.

bi
Review №77

Location is good but not much hygienic

As
Review №78

Ab
Review №79

The inside is hotel is recently maintained however parking is a pain. Very tight and very few.

Ha
Review №80

Gooooood

Ni
Review №81

Room was nice and big, bed was comfy, staff was friendly and breakfast was good

1
Review №82

Good place and good service

Sa
Review №83

Very Good Hotel to Stay in Dubai.. Indian Food is available... Staff are polite and responsive...

M
Review №84

Thanks to the lovely and friendly team (Front Office) for their kind services.Hi five to the best leader Mr. Pradeeb, always attending to the guest needs and available all the time to meet the guests and to look forward for their stay. Doing excellent work to make the guests stays good.Good job for housekeeping and room service team as well.See you on my next visits

Ma
Review №85

Good hotel with quiet rooms and a rooftop pool. Very close to the Mall of the Emirates. And a lot cheaper than many other hotels in the region!A lot of stores are nearby. And Mall of the Emirates gives you access to public transportation. The gym is amazing for a hotel in this price range.

Lo
Review №86

Silent moments

Ro
Review №87

We visited this hotel in 2020 and had several bad experiences. Bathroom covered with moulds and not clean. The hotelguests are not number one for the hotel. Groups of people , non hotel guests are allowed in the restaurant, which leads to shortage of food, pushing, pulling, standing in line , grabbing of food , empty bowls, no place to sit. Of 8 days stay 2 periods of 4 days of the same food , 4 evenings we had sharp bones in the saus , cold fish , etc. 8 days of the same desert. Birthdayparty in the restaurant 50 people while guest have to eat their food, we felt not welcome. My advise book another hotel instead of this “hotel” were guests are treated as second rate . The reception staf were friendly. After mentioning our complaints at the reception we never received an excuse from the manager. This is not how you treat guests.

Pa
Review №88

Rooms doesnt have a balconies. Strange in Dubai. Overall ok. They have tiny swimming pool on the rooftop, this may get fully occupied though as its so small. Price is very . Metro is not far. Only for those who dont need balcony only the room. Internet city nearest metro stop

Ad
Review №89

Amazing staff, bar is excellent and so is the hotel.

pr
Review №90

Great food value for money and executive chef irshad so helpful

He
Review №91

Excellent and clean rooms. Very convenient for a quick trip to Dubai. Very friendly staff members specially on the reception.

Ra
Review №92

Extremely courteous staff, spotless rooms, decent food... all at a very economical package.

No
Review №93

The location is so great in the center of al barsha , the hotel stuff is old and there were Cockroach I think they should renew it

Ra
Review №94

Worst staff worst experience at the hotel. I stayed for 2 nights and it happened with me thrice that i had do not disturb and the staff rang the bell which is beyond basic etiquette The staff requires basic training which you expect even from a 2 star hotel.

Ca
Review №95

Worst staff worst experience at the hotel. I stayed for 2 nights and it happened with me thrice that i had do not disturb and the staff rang the bell which is beyond basic etiquette The staff requires basic training which you expect even from a 2 star hotel.

CK
Review №96

Value for money!

Er
Review №97

They requested full payment on arrival. didnt trust that I would pay I guess. not fully happy with the breakfast. staff was friendly. but the hotel seemed cheap. 1km from mall of emirates

Ay
Review №98

It was an OK hotel. Indian food was served mostly. Serene location though far from the city centre

Ru
Review №99

Very nice

Ta
Review №100

Nice and clean place

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.grandeurhotel.com/
  • Phone:+971 4 371 6666

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  • Hotel
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