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City Star Hotel
Dubai, United Arab Emirates
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City Star Hotel

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sh
Review №1

Located at a very convenient location. There are shops and shopping malls around the hotel.

Ar
Review №2

Good hotel to stay.Economical. Recomended

Ah
Review №3

Well the rooms are big but they have this strange damp smell which welcomes you each time you enter the room and its kind of permanent. This smell is very unpleasant. The air-conditioning is strong and apparently the temperature regulator doesnt work so you either switch it on and have a super cold room or just switch it off. The washroom is okayish but there was a constant flowing water noise coming from one of the vents and it could disturb your sleep late at night because of the sound of constant flowing water. Hot water is more like luke warm and it gets a bit colder as you fill up the bath tub. So in short you dont get that hot water bath feel in the tub.Water bottle is only complimentary on day one. They have some clubs down there as well and enterance fee is like 100 Dhs. Access to hotel is easy with the metro station right next to it.

Mo
Review №4

Its cheap for a reason. You can get much better accommodation for a bit more money. The rooms are not clean. The smell of cigarette smoke is heard throughout the building. The bath tubs are not cleaned and stained. I canceled my booking and paid the fine. It was worth paying the fine and getting the hell out of there.

Su
Review №5

I think it is cheaper in rates as compare to others so if you want to save money on trip then chose this one.Hotel management also make policy flexible for guests and never let them to complain.

Sa
Review №6

Good points.... reception and service was great. Room had 3 beds to accommodate my family. Location was very convenient. Close to shopping and the train. Bad points..... not the cleanest hotel Ive stayed in. Food on the buffet was not good. Internet was very bad. Only one double electrical outlet in the room. I had to move my entire bed close to the other side of the room close the outlet to be able to utilize my laptop. Lastly, I paid good money to stay for 3 nights. I bought a burger from a local place, but the room had no microwave. I went to the kitchen to ask about using theirs and they told me that management said we have to pay to use the microwave. I was shocked and kind of insulted. I thought this was a HORRIBLE policy, especially for a hotel in Dubai, the biggest tourist destination in the world. I tolerated the hotel until that incident.

Ko
Review №7

The location is very nice: just a few steps from the Salah Al Din metro station. The stuffs are friendly and welcoming. Didnt have to wait too long for the check-in. The only cons was the bathroom was too small in our room (I believe it varies). You can find super markets and restaurant in the neighborhood. Overall a very nice hotel in a nice location.Unfortunately, one of the two lifts was not working, and another one was very slow. It was bit disappointment. Breakfast was not great either, I was below average.Room Tip: Ask for a room that has a decent size bathroom. Ours was too tiny.

Mu
Review №8

Budget hotel with good room. But very poor cleanliness and they dont give water like other hotels. I stayed for 6 nights but the cleaning guy just made up my room once!

Ri
Review №9

Hotel is old, less light, facility is not good, hand shattaf is broken, no kettle for hot water, window is fix so you have to do something with room smell, its not worth it. Club in the ground floor is so loud and on the second day of our stay no WiFi at all. Our door card required to be re-charge due to 1 day access only even our stay is for 2 days. No slipper and carpet is dirty. Been into different hotel and its not qualified to be recommend to a friend or family.

Ne
Review №10

Had such a bad experience that I really frustrated me... Id done reservations online and when I reached there at about 7pm they told me its only allowed for couples of the same nationality... and at that moment I got so miserable not knowing where to go... atleast such information should be displayed on the website atleast... so even if you have a girlfriend of not the same nationality they cant accept you... guys its the 21st century ... wake up!!🤬🤬

St
Review №11

If youre planing to visit Dubai and looking for a hotel in city center, I recommend City Star Hotel located in center of the city with almost all facilities near by you. Clean & spacious room and highly cooperative management.

Je
Review №12

I am only giving this hotel a 3 star because I waited long in the reception. To think that Dubai is hot and humid I sweat toooooo much. That lady dont know how I like to go to my room already and take a cool bath. Yes guys the water here is cold even though its summer during that time. In Marco Polo Hotel. Its hot.

De
Review №13

Average hotel to stay in the heart of deira city in good Budget for your pocket.Recommended.

LE
Review №14

Totally Disappointed with the service.1. The towels are torn and are not cleaned properly.2. There is wifi for the name sake(i dont think anyone in this buiding is using it).3. Not suitable for family.

ch
Review №15

Horrible service. There is no internet connection and when ask they threatened us to leave without a refund. The receptionist said he is not bothered to give a solution and also mentioned if we wanted a new room withninternet we had to wait till 100 p.m or leave without a refund. I am surprise to see a service so bad :(

Jo
Review №16

Its so bad experience i made a booking last february no emails /message confirmation. I just notice that they hold amount on my debit card and i sent a message true email like everyday to follow-up but you guys can keep on promising you will check... Its not normal how may days i keep on calling and you keep on transferring my call to reservation and accounts same alibi. I just spoke today to your very rude staff in accounts (MS CHERYL) she answer me im alone in accounts im busy that why i dont have time to check????? what a nice answer... Guys its a hospitality....CUSTOMER SERVICE IS TOO POOR..... Its been 2 months you blocked that amount its should be released in 2 weeks maximum.....

B.
Review №17

Very good value to money. Location is very good because of easy access to Metro and very close to Al Ghurair shopping Center. Close to Dubai central area like Bani Yas Square. It has parking facility but you have to pay for which is very necessary if you have a car. Hotel rooms are spacious and room service is acceptable.

Ab
Review №18

This hotel is located approximately before Salahaddine metro station when going from alghurair center. The location is very good and the 🏨 city 🌟 star is very good with best service provided in a very professional way. The hotel is neat and clean .. I have been there for sometimes and senn that they are qualified

Aw
Review №19

Waleed, a guy working at main entrance, is a dishonest man. I came from Australia (Sydney) to Dubai for vacations. I went to this hotel to have a drink at Arab bar. This guy has a monopoly with bar staff inside. After drink when I wanted to pay for my red bull, waleed took me out and asked me to pay directly to him and not to bar counter. He also lied to me that city star hotel does not take payment by card. I said this is impossible. He wanted to take cash from me and put in his pocket. Due to this man, I will not come here again and also I will inform my friends in Sydney that don’t go to city star hotel because their staff is dishonest. Very disappointed.

Hi
Review №20

Bad experience . Couldn’t stay more than 15 mins very bad smell in the room ...I think it’s for the people need 3rd class night life with pub and girls..not for stay ..Good things -Staff are good ,Good location they have refunded immediately.

Na
Review №21

1 star because it is too expensive for what it is. This is not an hotel but a place with at least 4 nightclubs where there are bedrooms. The sound is so high that I could here it at the 4th level (dont forget your Bose handset). There is a dark and weird bar in the hotel next to the lobby. This is a shabby hotel to me.What I like :* the fresh orange juice and espresso is not so bad.* you baggages are taken from the taxi to your bedrrom.* nearby the metroWhat I dislike :* the cleaning is approximative (there is dust in my bedroom, stains on the bedsheets. The plastic cover is still on the lampshade).* bed and chairs are not comfy (I have a back pain).* TV doesnt work very well (the image is not clear and very few )* go somewhere else for the food.* free wifi in the lobby. This is very slow.* avoid a bedroom on the big boulevard.

TR
Review №22

Really a good one!

ZE
Review №23

Its a very poor hotel but its good for people need somewhere to stay but they dont want to spend money- its possible to take one master bedroom for 100 Dhs daily.

Mo
Review №24

Good services as per charge price staff are helpful bit internet quality are very low Good location near metro station and famous food brands and shopping centers

Gi
Review №25

A Very Good Hotel near to Salah Al Din Metro Station and Bus Stop. Has almost 5 Dance Clubs. Reef Mall and Al Ghurair Centre is nearby.The Only problem with this Hotel is WiFi. The WiFi Connectivity and speed is the worst

As
Review №26

No house keeping service at all. No bedsheet is changed. No drinking water given after entry. Purchased own water bottle. Not at all happy .

Ch
Review №27

Rooms are nice but dont allow visitors even after producing valid id proof. Dont understand why after seeing the reception and its people around.

Cl
Review №28

Very disappointed staying in this hotel was a complete loss to me the house keepers stole my dolce Gabbana earings and noone in the hotel was willing to help me by following up

Mo
Review №29

Nice hotel specially in this price. Perfectly a budget hotelSalah udiin metro station is 2 min walk awayStaffs are very niceFood is okay per the priceOverall its a good budget hotel in Dierra

Fa
Review №30

Good price and location. Limited and confined car parking, noisy night club, no kettle, nonsmoking room smells of smoke. WiFi is aed 10/hr.

Ad
Review №31

I dont know about the hotel service but Parking is not free and is 15 AED per night. So please check before yoù book.

Se
Review №32

The experience was nice. Silent and peaceful. Has their own restaurant and food was nice. I can recommend this for family stay.

Mo
Review №33

Located in between fish roundabout and Salah aldeen metro station. Good ambience. One south indian restaurant available.

Ha
Review №34

Great staff, Nice clean hotel and rooms, One improvement WIFI.

Ab
Review №35

Very bad hotelVery bad services. No services, no housekeeping no security always in place specially in case parkingBad ACReally under my expectation

MS
Review №36

Nice hotel with gud staff but need to make improvements in WiFi speed and services

Sa
Review №37

Its ok for the price.But they didnt clean my room during my 3 days stay, although i asked them couple of times.

sp
Review №38

Absolutely rubbish, bed bucks in the hotel, no water, staff behaviour unprofessional

Dh
Review №39

Two people bed will after confirmation for one. They didnt have knowledge on word Main Guest, Additional Guest, or invited guest{ by the Main Guest}.This leads to .....

Md
Review №40

Its a nice Hotel to spend the night only...But for its Night Clubs, people like me cant stay long....

Md
Review №41

If you find no where to stay, then you can stay here...Groung floor is always too noisy, but up floors are ok to stay....

ha
Review №42

Rooms are clean and neat, and staff are very friendly.Only issue was the loud music and noise at night.

Ta
Review №43

The location is excellent near metro and bus stationThe room is large and good but cleanness may need improvement.

Pa
Review №44

Good hotel

ka
Review №45

Its nearby Union metro and busstand. If you booking through online rate is very cheap.. Nearby big malls also there..

am
Review №46

Had a good location and near the sub way .friendlley staff .room was clean almost

Hu
Review №47

The Location of the hotel is Excellent and near to metro and markets

Gi
Review №48

One of the wonderful hotel in Salah Al Din Dubai. Nearest to Metro Station, and Superb facilities.

JP
Review №49

Lower priced and very busy, 4 night clubs on 1st floor with only 1 toilet.

He
Review №50

Good hotel but paid wifi wasnt their strong service point

Az
Review №51

Loosed faucet, deffective bidet, no free slippers, no free water, no electric kettle/coffee.

Fo
Review №52

Nice and big rooms. Your breakfast need improvement to intercontinental breakfast.

Ah
Review №53

Reception and bar (club) guys was too rude they are ready to fight and ready to kick your ass beware of going there and room service was awful.

Ad
Review №54

Nice hotel. Very well behaved staffs.

sh
Review №55

So far so good enjoying my stay here.

Fa
Review №56

Bad customer service.Bad cleaning.Bad service.Nothing unique except its zero star hotel

Be
Review №57

Hotel is in near deira fish roundabout. If you want to have fun at night. This is the right place for you.

Sh
Review №58

❤️👌😀🙋

SH
Review №59

Nice Place, near metro stn and mosque for prayers.

fa
Review №60

This is a very good hotel best services in here

Ma
Review №61

The hotel is closed for some reason

Na
Review №62

Low supervisor management Low food quality bad air condition like Frazer

ni
Review №63

Nice place for fun. Not recommended for family.

Ab
Review №64

Its very good shop to get all of electronics item

cr
Review №65

Terrible staff and service is not good. People are like not working on a hospitability industry. Even the supervisor and manager have a bad behaviour

Ni
Review №66

A middle class hotel. Just a place for spending your time if you have works to do in Dubai for two or three days.

Mo
Review №67

Very silent environment and good for having metro,taxi and restaurants

Za
Review №68

Its not a hotel but a bar where they stole all of your things and your money !!

Me
Review №69

Its really good place to spend nice time

Ab
Review №70

Hotel is closed now

Ma
Review №71

Its just okay for money but cleanliness 2 star

Aj
Review №72

Running for dance bar hotels... Not good for families

IB
Review №73

Good price but I dont recommend it for family

Sh
Review №74

Good kerala food and average facilities.

O
Review №75

Very bad ..no supplies , no drinking water , no room service , no no no..

Va
Review №76

Easy accessible hotel near to metro station.

Sa
Review №77

Comfortable rooms and good staff

Ay
Review №78

Good residence to leave in for the short time

Ba
Review №79

Internet quality and service both are very poor

Ri
Review №80

Its a very old hotel in dera dubai.

Am
Review №81

Its an ok place not so good for families

ja
Review №82

Simple and good also affordable price

Bi
Review №83

Budget hotel, ..Not good if u r with ur family..

Ma
Review №84

Breakfast there isnt good need more menu

Ar
Review №85

Very good and nice safe

AR
Review №86

Good hotel to stay and good service.

Aa
Review №87

Good place with best service and easy location

Mr
Review №88

As a male, your female visitor is not allowed to visit you.....

Ak
Review №89

Good place, Good staff behaviour

dr
Review №90

Parking is so small and not enough for one floor customers even

fa
Review №91

Budget hotel, nice and clean place.

Sh
Review №92

Had to leave the room and head down to the lobby to use WiFi!

No
Review №93

👍

Sh
Review №94

Nice hotel with nice staff.

de
Review №95

Nice service

Mo
Review №96

It was a normal hotel .not bad ,not good

Vi
Review №97

Nic bar with good attenders and managers

K
Review №98

Nice but noisyy v much .

Z
Review №99

Only nauman is a best security’s

Mu
Review №100

Very nice and spacious room

Information
100 Photos
100 Comments
3.1 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 54 724 1625

Categories
  • Hotel
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