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Holiday Inn Dubai Festival City
Dubai, United Arab Emirates
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Sh
Review №1

Very clean and safe hotel. Team are very friendly. Makes you feel like coming home. Everyone is ready to help everyone is very informative. For such a small hotel you can find anything. Team is amazing, Love the energy from Dinara, Chris and Kaye. Always sharp looking and always ready to help. In the matter of fact the entire Front Desk and Concierge team is amazing. People enjoy talking to them. Love the pillows. Very Comfy. Wish i could buy them :) Would be great if you guys could arrange a shop for buying the hotel items. Pillows, bathrobes and probably you can have your mascot toy. That could be a good investment I know i will buy them :)

jp
Review №2

We booked for one night choosing the hotel for its location and room and cost options. The location allowed us to be in close proximity for my sons graduation event.The stay was great with the staff being very accommodating given how obviously busy they were with the number of guests at that time. The stay was very relaxing that we decided to extend our stay.The hotel has a number of facilities and other food options but we were not able to explore yet. Maybe next time ...We were able to go to Anise restaurant at the Intercon and it was very convenient having the option to have the bill charged to the room in Holiday Inn.My thanks to Samuel and Chris from the front desk for handling our requests and being available to assist. The team at the concierge / Valet were also to be commended for the quick service. The hotel also has a very easy self-parking option.

Se
Review №3

The breakfast is awesome and staff are friendly and helpful. The rooms are excellent and customer service is great.Apart from your hotel bills you will need to pay a tax of 73 Dirhamms which is equivalent to 22 dollars. Youd better have that in cash or on your card after booking and making payments.

Da
Review №4

Over all my stay at Holiday Inn Festival City was good. The hotel staff are professional and hotel is very clean. Very convenient to Mall and short drive to airport. Only downside was breakfast, while I found tasty, frequently items on buffet that should have been hot where regularly cold. Over all a good value for money hotel in Dubai

M.
Review №5

My family and I had a wonderful stay at the Holiday Inn!After a rocky check in where our booked room was unavailable, Chris at reception went out if his way there make sure our stay was wonderful - and it was! The breakfast is plentiful with so much selection and attentive staff (a shout out here to Job and Basu who were so polite and attentive to our and our little boys needs) the rooms were extremely clean with plenty of drinking water and the pool was lovely always with enough towels and staff on hand to watch over and ensure safety. We had deliveries from DHL of boxes from overseas and Omar at Concierge was so so helpful with accepting those deliveries and bringing to our room. He was also wonderful with suggesting places to go with out small boys and the best place to find Knafeh! We had booked another “posher” hotel in Jumeriah after Holiday Inn for 3 nights and return today to Holiday Inn and we are really looking forward to going back for 4 nights before returning home. I would suggest this hotel to anyone.

Pa
Review №6

We had a wonderful stay at Holiday Inn Dubai Festival City Hotel. I booked a suite for my family as we travelled with our 2 kids. We were offered an upgrade based on the eligible rate.The room was very good, clean and well organized. Checkin staff were very professional and fast, didnt have to wait long. We enjoyed the breakfast, as there was plenty of option and food was tasty. Kids also loved it. We had half board, and dinner could have been way better. Choice was very limited and not upto the standards that I ahve experienced. The limited choice may have been due to COVID restrictions, which is understandable. But that was just a minor hiccup. Overall, the staff in all areas were excellent. Restaurant staff, front desk, cleaning crew and the parking/valet attendants were all great and we absolutely enjoyed our stay. Being attached to the mall makes it very convenient for any shopping or other eating stops. Overall, we were very satisfied. Great Hotel.

Ch
Review №7

Location of this hotel is big plus point. Its attached to festival city mall. IKEA, Carrefour and all other shops. Hotel is new and equipped with all Morden facilities. Rooms are big and you can have city view from your window. Staff is polite and helpful. Its value for money. Great choice for families. Big swimming pool is there. I would defiantly recommend this hotel to everyone.

FA
Review №8

I stated with my children. 3 rooms. 4 nights. Very nice time at the hotel. Nice facilities. Connected to very good shopping mall. Really nice 4 star hotel. Price was very good. Staff were very supportive. Car parking is enough and good planned. Location is very good to visit other destinations in Dubai and UAE. Nice breakfast and they have nice coffee shop as well. I am happy I stayed there during summer. Absolutely will be very good hotel for winter in Dubai.

Ad
Review №9

We stayed in the hotel for 20 nightsWhen we checked in we were given a room which were not clean and got some issues like insects, however it was changed to another one immediately but the 2nd one were bad too so then we were upgraded to a suite afterwordsHowever couple of days later insects were found in 3rd room too, we have recorded a short video, please let me know if u want so that i can share. Apparently all room in the hotel are the same, therefore weve decided to stop moving since we got 2 kids and a lot of luggage, so It was very hard to keep moving from room to another. I think you guys really need to take the cleanliness part more seriously, I appreciate all the efforts from the staff, they are were very nice and helpful, and they did their maximum best but again above needs to be addressed.

P
Review №10

We are a regular guests here. It’s nice hotel and connected to DFC. However, l requested for a birthday cake ahead of time but they didn’t do anything despite of calling the reception for several times on the day of our check in and they said they will get back to me but they didn’t. My review is about customers service, the cake doesn’t matter anymore.

Si
Review №11

The staff were very friendly and helpful. The service and space were just fine. I enjoyed it very much. My choice for next stay would be your hotel, for sure. I will recommend it to my friends and relatives.

Ma
Review №12

The reception stuff can do better, service level can be better they gave me a key that not open the door when i came back they gave me a new room but the stuff did not offer to escort to the room to show me that the key is working, i had to ask him for that.swimming pool is not impressive at all. (comparing to holiday in Pattaya)Terrase room is very goodrestaurant stuff are super proffesionalscleaners fantasticMy room number is 138overall best hotel for money

Fr
Review №13

I had the pleasure to stay over 10 nights at the Holiday Inn Dubai Festival City. I enjoyed thoroughly the breakfast every morning @ Sirocco. Fresh fruits and juices, croissants, eggs made to order and so on. I am a victim of consistency so I always sat on a table across the entrance to the breakfast area. What impressed the most was to watch a total team effort from the door lady, the cooks, the servers, the supervisors, the managers as they always made sure someone was at the door to meet and greet customers and escort them to the table and place an occupied sign on their table. Everyone took their time to swing by the table to see if anything else was needed. Everyone clear tables, deliver coffee or juice, eggs to order, it was like watching an orchestra playing beautiful music together. I want to recognize some outstanding performers during my stay; Freddie, Front Desk; Mohammed N, front door and last but the most important Sushma , at room housekeeping.

Ka
Review №14

I admire the professional attitude of the people working at Holiday Inn and IGH in general. They are professional, guest focused, respectful and know your needs as a guest at their home and not hotel.Holiday Inn Dubai Festival City is not an exception.Keep it up especially the guys on the 3rd floor, Abdalla is an amazing gym master.

Mo
Review №15

Best hotel experience ever! Begins with Mohit and Perla who always take care of me and organize my stay with pleasure! Mohit became a very good friend of mine especially when I got sick and found him next to me and checking out on me! Basu and his big morning smile :) who knows what I have on breakfast and prepares my table every morning! Linton and his magic touches when cleaning my room, and Jitender who is always there to assist me and advice me when ordering room service!

El
Review №16

Clean and friendly staff. Jorab showed so much respect and service to detail. Other staff excellent but forgoten their names. I recommend anyone to use this hotel for this kind of hospitality. I say thank you to you all who made our stay unforgettable. Mwah!!

ay
Review №17

The Hotel room with good size, the reception stuff were professional and polite.Self Parking onsite gives good option to park your car and take elevator to your floor.

Ga
Review №18

The hotel is very nice and the reception is top of taste, politeness and respect, and a special thanks to the security employee, Mr. Siraj, a respectable personality who helped me a lot in many things

jo
Review №19

We had an amazing experience with our recent stay with this hotel. The staff was super accommodating, friendly, and courteous. The room view was nice, over-looking Creek and Burj Khalifa. Very clean and very comfy bed and couch.Highly recommended!!

Je
Review №20

Suite was spacious and comfortable. Everything was clean. Staff are very helpful. Great internet in the rooms which was important as I had work to do. Its also attached to a mall which was handy. They could do better at enforcing covid regulations on visitors though. I saw some people with masks half on and no one seemed to care about distance in the elevator 😬

Ma
Review №21

Amazing experience. Very hard to believe it is only 4 star hotel. Rooms are clean and new however the key work here is the staff. They are very professional and friendly starting from reception team during check in, team in the restaurant and to the valet parking team. I would like to give special thanks to Ahmed and Samir from breakfast buffet. They are very professional and more than this very friendly. They provided outstanding first class service. Definitely I will come back again

ti
Review №22

The stay is amazing and the service by the staff is exceptional. Basu from the restaurant went out of his way to help us out. Great job!

Ha
Review №23

Very poor service. cleanliness is very bad. The bathroom bowl was dirty. I call them 6time to open the door of the connected room but no one come.It took them 8hr to respond.I’ll never come back. Also the bedding, it was ripped.

Mi
Review №24

The stay was excellent, the only comment is that I did not get an upgrade as I am eligible as a Platinum Elite member which is a little bit disappointing. I was told that I could get the upgrade the next day while the hotel knew very well that I had booked for one night

Je
Review №25

Nice atmosphere, good food and a fantastic view. The staff are very attentive too. All for a very reasonable price

Ma
Review №26

Taxi’s not freely freely available. Has to be booked through reception. The convenience of just walking out and getting in one is not part of the hotel experience.

Gh
Review №27

Ohh an awesome hotel... 5 stars rating and 5 stars quality.Clean and modern rooms, room with terrace is awesome.Gym is good and pool is awesome specially at evening time.Staff is so nice and cooperative.Access to mall is another plus to hotel.Location is at a non crowded place for those who like relax modeNever tried yet the restaurants / will add evaluation later

Ma
Review №28

Very nice breakfast selection. Amazing staff, very friendly, always ready to help and with great attention to detail. Thank you to Basu and Jorab for a great experience!

Ta
Review №29

If you want a super clean room and beautiful decor its the best place to be . I loved it , the place is so beautiful and the staff are friendly.

Ra
Review №30

Excellent service and very hygienic. Buffer breakfast of great quality and lot of choice for vegetarians. People who prefer different choice would enjoy

Us
Review №31

Well to be honest didnt liked staying here much. Started from the begining, first had to Wait for the wallet driver and bell boy for luggage for about 20 minutes even when i was already in front of them, dont know what were they waiting for. Similarly the lobby ambiance didnt felt welcoming at all. Yes the rooms were comfortable but room service really need improvements. It was much better if i had planned to any other location hotels for my stay. But i believe to some people this place might be good. Sorry not for me.

Dr
Review №32

Good place to hold small meetings and really recommend if you want to stay comfortably during your visit. Pocket friendly!

ke
Review №33

As an IHG member, and have been always using their services when I do travel. I always try and visit their ranges from Luxury to average hotels which they cater to different people with different budgets. For this hotel, Its been standard throughout the group which shows consistency and to the brand however every hotel is not perfect and there will be a inconsistencies because there are human factors involved. Check in was flawless, however I requested special requests which was not acknowledged at all. Room was immaculate, however they also could have cleaned the windows inside and outside since they have a nice view of the city skyline and the creek. When it came to dinner, food quality was good however the cutleries were not to par to cleanliness, I understand that it is not controllable but during a pandemic cleanliness is a must. All can be improved and will look forward to stay in future IHG hotels.

Hi
Review №34

Very good hotel staff is very hellpfull ,good and clean room, yadav always maka our stqy best mohit akways checck on us howz our stay and perla in lobby always smile and welcome ,hotel manager sylia very helpgul as well

Ab
Review №35

Valet was quick. Checkin was cold, no greetings but fast.Room was good except the terrace was dusty and had lots of bird poop. During checkin they didn’t told us that pool have a waiting time which was a bummer. Pool life guard and staff need training in customer service. Checkout was quick and were greeted upon.Hotel is connected to the festival city mall and it was really easy to go to the mall.

Aq
Review №36

Good place and nice cozy rooms Good thing its located closer to the festival mall which has everything from food to shopping. Best location

ua
Review №37

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Ba
Review №38

A perfect weekend getaway!The hotel situated in Dubai festival city is also conviniently connected to the Dubai festival mall with a bridge.The staffs are well mannered and quick in responding, most of the time.Right from the valet to the housekeeping staff, they are all well trained and makes u feel comfortable.The best part of my stays at this hotel will always be their scrumptious breakfast!! You can never get enough of it. Trust me!

Sa
Review №39

The hotel was amazing for.many reasons, but the one that stood out was how clean it was. Also, the room service was great, thanks to Akbar Ali, and Mohid. I highly recommend this hotel, and its location is great.

ne
Review №40

Brilliant food, good staff and nice comfy rooms. Proximity to the mall makes this the best place to stay.

Iv
Review №41

Close to the airport and connected with a shopping mall (including IKEA Dubai) with numerous dining opportunities (including Hard Rock café and Magnolia Bakery). Ample free parking. Spacious and comfortable rooms, clean. Windows that can be opened for fresh air. High speed free Wi-Fi. Extremely friendly staff. Public COVID test center in the hotel yard (with a hospital in the mall) - very convenient for onward travel.

Ar
Review №42

Fantastic ambience and very clean. Did not rent a room but the meeting halls for events. Staff were well trained and obedient. Cleanliness was higher than expected!

al
Review №43

Clean and neat place . I want to thank Mr Samir , Mr Jorab and Mr Abdullah and can not forget mr Philip . Samir was so nice to out family as well as Jorab moreover Abdulah amazed us with his coffee. 👏👏👏

An
Review №44

This is the second time I stay at this location and I believe I will be back. The staff is very warm and welcoming. They feel sincere and happy to be of assistance. We enjoy the breakfast every morning and the easy access to the mall.

Ab
Review №45

I’m general the Ramadan offer is totally worth it and the staff are doing a good job in general. For sure we will keep coming back and we will recommend the hotel to others .Thanks to Samuel for the recognition and special welcome.

En
Review №46

Great, comfortable stay in this modern hotel with all the amenities that you could need for both business and leisure. The bed is super comfy and room was always spotless. The staff here are great, they are friendly and helpful. Samir who is one of the servers at breakfast and by the pool bar goes out of his way to make sure guests are having an excellent stay. I would most definitely return.

Ir
Review №47

I just wanna thank all the staffs at holiday inn , I really enjoyed my stay with you . And my husband also love ❤️ the place . We will be coming back. Thanks to Krishna of Housekeeping , Ronnie (Tranee) . The Assistant Manager (housekeeping ) . Not Forgetting Samuel of front desk . All the team . We truly appreciate every you did for us . We love you all ❤️❤️❤️❤️

Ay
Review №48

The stay was quite comfortable...Clean and cozy rooms...Got interconnected rooms with balconies for ourselves and kids...Direct access to Dubai Festival City mall turned out to be quite convenient for shopping...

Ha
Review №49

Overall I’ve had a wonderful experience, my stay has been comfortable, the hotel is very clean and the staff exceed expectations.Mr. Freddie, Mr. Samuel, Mr. Chris are a few names that come to mind, but the list goes on, it is a great team.

Al
Review №50

It is a very nice and comfortable hotel. Especially stuff is very nice and helpful. Rooms are very clean, they think every details about corona virus. Breakfast is delicious and all the service stuff is incredibly helpful. Thanks for everything

Po
Review №51

Awesome hotel... 5 stars rating and 5 stars quality.Clean and modern rooms, room with terrace is awesome.Gym is good and pool is awesome specially at evening time.Staff is so nice and cooperative.

4F
Review №52

The place was nice and so clean and the stuff were friendly and helpful in every time i needed anything but it was overpriced and the rooms has no noise cancellation when i was on my bed i was able to listen to the voices outside my room.

Sa
Review №53

The hotel is nice and the room is great, the breakfast was great with five star service..the management and staff in the restaurant are amazing especially the waiter Basu was great throughout our stay there

St
Review №54

The stay was as expected from IHG! This is the 4th time to stay at Holiday Inn Dubai Festival City! The location is so convenient, within short distance to Dubai Festival City Mall. All of the staff are very polite

Ra
Review №55

It is a nice hotel with a wide lobby. Large and comfortable room. They have good variety for food and most of what I tried was very good. The location of the hotel near the mall is perfect and allow you to get all you need. The employees are cooperative and helpful.

sh
Review №56

Excellent hotel, the staff is very good, a special thanks to Mr. Siraj from the security for the help and welcome

Ka
Review №57

The staff at Zeste was fantastic! They were pleasant, genuinely interested to assist and nothing was ever a bother. Cant say the same for that barbeque place on the 15th floor! Scoffed at us for not knowing there should be reservations!

Ca
Review №58

Beautiful and amazing hotel. One of the best Holiday Inn’s I’ve stayed at. Great location, very comfortable bed, spacious room, very clean, wonderful view of the Dubai Skyline. It has direct access to the mall as well.The team at the breakfast did a wonderful job.The hotel is better than most 5 Star hotels.Totally recommend and we cannot wait to book and come back.

Fo
Review №59

We loved our stay here. We would have stayed longer if there was a serviced apartment option. We were on a 2 week transit so this would have been an ideal location for that time.

al
Review №60

Excellent welcome on arrival, great team that make you really comfortable, clean lobby and well organized, clean elevators, hand sanitizers are hanged all over. Rooms are clean and well maintained along with the floor corridor. Good food and good restaurants. Close to the airport and the mall.

Se
Review №61

My uniform was totally ruined by hotel..instead of dryclean they washed it.They are charging for dryclean but machine washing uniform. Pathetic

Ma
Review №62

Thank you so much Holiday Inn for making my stay a very pleasant one during the UAE national day holidays! During current difficult pandemic times, the hotel has not only maintained all the safety and health protocols, they have also assured that guests feel comfortable and safe during their stay. The rooms were thoroughly sanitized and deep cleaned each time after the check out and before letting it to the new guests. The breakfast was very appetizing with great options and the selection of drinks and beverages was complimenting the same perfectly! Room was spacious, clean and bright with lots of natural light throughout. All in all, it was a great experience and will definitely recommend it to all.

Wa
Review №63

Had a lovely stay. Enjoyed my time, everything was clean and proper, staff was very cooperative. Recommended stay.

Za
Review №64

Stayed at the hotel many times and is always my first choice when I search for hotels. Highly recommend it and the service has always been consistent.

St
Review №65

I stayed at Holiday Inn Dubai Festival City for business purposes and really enjoyed my stay. The hotel is well managed and the daily activities are very organized. The hotel is clean

Pa
Review №66

A holiday well spent indeed! Spacious room and comfy bed; accommodating and courteous staff. Will definitely stay again soon!

Je
Review №67

A lovely value and excellent experience for my family. Clean, new facilities and room. Pool was perfect, and service was great. We will return.

A_
Review №68

We stayed there for almost 10 days after extending our original booking. The hotel is amazing, clean and you can walk right into the Festival City Mall from reception which is really handy when you have children and need to buy food or simply take them out to the dancing fountain.We enjoyed our sty, breakfast was really good and staff was amazing

Im
Review №69

Horrible! Noisy atmosphere, awful spa service (i regret the money I paid), the undisputed light keeps turning off allowing cleaners to come to the room against my wish, the TV remote not working and the the TV keeps turning on by itself which is annoying especially during my sleep.

Al
Review №70

It was quite comfortable stay for a short getaway,the only thing I found missing was the sauna ,steam and jacuzzi which could be there for a better relaxation purpose.The staff was friendly and and the breakfast was good .As a piece ofadvice,the hotel could come up with more offers for the regular customers as a part of appreciation

fe
Review №71

Late post but we had a great time with the kids. enjoyed every bit of it. clean and neat rooms - ideal for a weekend getaway!

Sh
Review №72

First thing after arriving no one was their to take my luggage I took it myself,one billow case had dark spot, glasses on restaurant werent clean I had to ask them to clean for me properly, toliet in lobby no one is checking it after ppl if its clean,although pplEmployees are trying to help,dont deserve the money I didnt book it cheap 750 two nights

Ta
Review №73

This is the first time staying in holiday inn hotel and definitely wouldn’t be the last .Very clean & nice room,comfortable bed and clean bathroom .Well prepared and delicious breakfast buffet . All staff are very kind and friendly.As conclusion it was very pleasant staying with very reasonable budget and I have already recommended this hotel to all friends and family.Good luck holiday inn team 👍🏻✌🏻

Je
Review №74

Im pleasantly surprised--this is a new favorite. Great service, clean rooms, excellent facilities. They have excellent deals for any budget.

Fi
Review №75

Its good except the elevator and reception . You simply waste 5 to 10 min waiting the lift to come then it come full then you wait again.While one reception most of the time there is 1 person only and again you have to wait

Fa
Review №76

Fabulous place to stay whether u r with family or u r there for business absolutely love the ambiance and the location is awesome. This hotel is connected with festival city mall and that is walking distance! Staff was very helpful and well mannered and their service was literally mind blowing. overall my stay waa a five star experience

Ya
Review №77

This is a great place to stay in Dubai. Rooms are clean and quite. Connected to the shopping mall. Gotta love the place.

An
Review №78

The customer service at the Holiday Inn was amazing and the staff went out of their way to make sure my experience was personalized and above expectations. The breakfast buffet was also excellent and the pool facilities were great. I appreciated the attention and care of the staff in keeping the property safe and clean for all. Overall an amazing stay and Id highly recommend this property to everyone.

Ra
Review №79

Id give them a five star all the way! The hotel is cozy, clean, modern and beautiful. The standard rooms are rather small however beautifully designed. The hotel is connected to the Festival City Mall, so very convenient. The staff are amazing! special thanks to Kayea (I hope I got her name right) at the Reception, for doing an excellent check in, Samuel and Philip at the Concierge for all the help extended, who went above and beyond to assist with all my requests. Id definitely stay here again and highly recommend the hotel

E-
Review №80

Dont let covid stop your plans to travel, Holiday Inn DFC the venue and the team are ready to welcome you and make sure that you are in safe hands.All the best

Ma
Review №81

I had a great experience with the hotel, room No. 419 check in 28/5 check out 30/5..I would like to share you my best moments starting from a reception team, housekeeping, recreation, restaurant which we had with my family the great breakfast, and finally with security team out side the basement..Thanks a lot for all..Fradi.. George.. Sunil.. Baso.. And all teamSpecial thanks to Operating manager for great Turkish coffee and Americano...Wish the bestMahmoud

Je
Review №82

Perfect location to relax and enjoy the view of Dubai’s skyline from the hotel. It is strategically located right next to the Dubai Festival City and they have a link from the hotel to the mall. The front desk staff Chris had been helpful and accommodating especially during check-in and Kevin at the G/F restaurant is so friendly. Look for them when you visit.The breakfast area is so spacious which made us feel safe during this pandemic. The food is good and their staff cane to our table to make sure everything is fine and offered us more food that were freshly made

al
Review №83

Amazing Hospitality from management and team. Beautiful Lobby well maintained and clean all the time. You are always welcomed at the hotel by main entrance staff, the concierge and the counters staff. The room is very clean as well as the floor. The hotel restaurant is well managed, wonderful team, good food for breakfast and excellent food served at dinner. The hotel location is convenient where you can reach airport in 10 minutes and actually located in the well known Mall Dubai Festival City. No doubt will return soon to the Holiday Inn

Jo
Review №84

Great service, great rooms, great people. The BBQ joint upstairs is South African style. A little different. But they have great views and good decor. Our waitress was a little missing as we did not see her much. The breakfast was a little disappointing. Omelets were good, fruit was not quite ripe, some hot food was cold. Definitely going back but will eat breakfast somewhere else.

Kh
Review №85

I booked this hotel for one night for short break. The stuff were so friendly and helpful. Even the managers you can spot them everywhere trying to satisfy you with everything you need. The room was large and overlooking the swimming pool. The only issue was the isolation as you can hear all the noises from the door. They have an excellent Cafe in the lobby and serving a delicious buffet.

Sa
Review №86

I booked this hotel for one night for short break. The stuff were so friendly and helpful. Even the managers you can spot them everywhere trying to satisfy you with everything you need. The room was large and overlooking the swimming pool. The only issue was the isolation as you can hear all the noises from the door. They have an excellent Cafe in the lobby and serving a delicious buffet.

Ja
Review №87

One of the best stay at IHG Hotels. Facility is brand new and breakfast is excellent with many choices. I would like to come back again. The hotel staff at front office is always there to help and check -in / out process made very easy and efficient.One thing can be improve is the noise from the 19th floor club restaurant. I was staying in room at 18th floor and noise until 1030 pm surely not pleasant and inconvenient. Hotel could have better arrangement of such restaurant on the ground floor or in basement.Regarding recreation facility, sauna and steam arrangement was informed at the time of check-in but found out it’s not there. Would appreciate if it’s included.

Mo
Review №88

We went to the breakfast restaurant . before 15 minutes they told us that it will close we went out 10:27 we saw more people come in but we were warned to leave 15 minutes before. we are locals the priority should be for us fix your service

Mo
Review №89

Was quiet, neat and clean. Very Helpful staff . Good location abd well connected to many facilities in the festival city including the mall

Ha
Review №90

Great staff, very nice rooms; love how the hotel is attached directly to the mall.

Ra
Review №91

When I have a reason to be in Dubai, this is the only place I stay. I cant say enough good things about these people. Its my home away from home when Im in Dubai.

Ro
Review №92

Excellent place for staycation because of its cleanliness, spacious room, friendly and polite staffs, and very good breakfast and dinner buffets.

LP
Review №93

Excellent and the staff wa so kind and Basu was so professional with is. We like it

Ms
Review №94

The hotel in great condition od cleaning. Gym and facilities was very good .room was tidy

SY
Review №95

A VERY GOOD EXPERINCE HAVING NOCE AND COOPETIVE STAFF GOOD LOCATION AND V GOOD CONFERNCE HALL FOR METTINGS AND CONFERENCE...DEFINITLY YOU WILL ENJOY ONCE YOU WILL VISIT ALSO HAVING GOOD RESTURANT BOFFEY SETUP AS WELL... CAR PARKING AVALIBLITY WITH THE SERVILIANCE OF CAMERA BY 24/7...

Sa
Review №96

Great Service, great rooms. The hotel was cozy, clean & modern. The hotel is connected to Festival City Mall so is very convenient. We checked in at 4.00 am in the morning, but our check in was very smooth. Only stayed for 1 night but it was value for money and our stay was good. The staff were very attentive and helpful thoroughout.

La
Review №97

I won’t say that first time I’m came,not last😍nice hotel,nice staff ,for children to fan ❤️I won’t say that I meet nice people from the staff working on this hotel

Pa
Review №98

Relaxing and comfortable stay, as always. Great service and accommodating, courteous staff.

Em
Review №99

The breakfast is amazing, rooms are very clean. Tunnel to Festival city mall without walking outside

Al
Review №100

Samuel was very helpful and knows what he is doing.Helped us throughout our stay.We will come back

Information
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100 Comments
2.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.ihg.com/holidayinn/hotels/gb/en/dubai/dxbfc/hoteldetail?cm_mmc=GoogleMaps-_-HI-_-AE-_-DXBFC
  • Phone:+971 4 603 5000

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