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Suzuki Service Center
Dubai, United Arab Emirates
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Comments
Ne
Review №1

Not impressed by this team at all!! You speak to them like I am begging for a service that I am supposed to get ? I sent a vehicle on 2nd till now no one is giving us proper information on when it will be fixed even after alsagger confirmed that the LPO is out with them.... Guys who can I contact about the car repair? You are all not answering your calls

sa
Review №2

They will take care of every thing no extra calls no unnecessary problems in the car

Mo
Review №3

Im really impressed with the service a friendly team of service advisor theyre all happy and very helpful.. Thank you guys for the amazing customer service!!! Its a great pleasure being dealing with you all.. keep up the wonderful service..A satisfied customer!!!

mo
Review №4

High sense of customer treadingGood service and resonable prices

Wa
Review №5

Hi hello to everyone,I am really impressed that I get quick response on the same time for service. And specially MR RASHID customer advisor hes treat the customer like brother. I appreciate the way hes talking with the customer and experience. God bless you brother.

M.
Review №6

They have a coffee machine with hot chocolate too!! while you wait !!!

Sh
Review №7

THE Suzuki team in Al Quoz are very friendly and outstanding at what they do.. Special thanks to Mr Hamdan for all your help and support.Keep up the good work guys.

Ab
Review №8

Everything going on fast work, service advisor Mr. Hamdan, very helpful 👍

Ro
Review №9

Service: Excellent ( both service center & hotline)Punctuality: ExcellentKhaled and Hamdan are two of the best staff i came across. Polite, friendly and ensuring a customer does not need to overspend unless required. Timely advise and proactive service from these two gentlemen is the only reason i will continue my business here.Regards.

Ch
Review №10

Excellent car service in Al Quoz branch Highly recommended best service adviser KHALED ⭐️ ⭐️⭐️⭐️⭐️

Es
Review №11

Very helpful and quick services

Ab
Review №12

Nice service

Za
Review №13

Extremely happy with the service at this service center. There are no hidden costs, they do the work quickly and well.Bonus points for ensuring each car leaves with a bottle of water. Its really the small things that add to a fabulous experience.

ab
Review №14

Very good service and very good technician

Vi
Review №15

Nice customers service.... when you visit here pls contact with khalid... he is one of good customers service officer...

eb
Review №16

Really good service. Staffs are friendly. On time delivery .

Am
Review №17

Suzuki Service Center , O.P.P Honda Service Center

Ba
Review №18

Friendly service center. Thanks to hamdan

va
Review №19

Very Good

Vi
Review №20

I just recently service my car for a supreme car wash but the result was very disappointing. I suggest Suzuki Deira, the car wash service is very good and you have no reason to complain. I wont come back in this service center anymore....

ma
Review №21

Mr.Khalid was very helpful

#S
Review №22

Khalid super star

Mu
Review №23

Nice, convenient service center

Je
Review №24

Great and fast Quality service. Had my major maintenance here and Kathryn was very helpful enough to accommodate us and explain the needed work to be done. Also, its the place where they can do body repairs. Its a less crowded place than the Deira one if you do not mind the drive.

Ar
Review №25

What an amazing experience of customer service....

Ta
Review №26

Always ready to help me with a service with or without a booking. They are pleasant and professional.

Pr
Review №27

Tried calling them for several times for enquiry but no one answers the call.

Ah
Review №28

Overpriced service, visited the spare parts counter 5 times, spares not available and order not possible ( differential drain plug and fill plug washer and o-ring / transmission cooling hose / radiator clamp) i ended up ordering spares from japan megazip.net / dont reply with a phone number, just improve your spares parts availability

SI
Review №29

I impressed good people good service

Sh
Review №30

Fast service, Good staff

Ra
Review №31

Great service maintenance of Suzuki cars.

Sh
Review №32

Good place for vehicle maintenance and body repairing

na
Review №33

Good and quick customer service.

Wi
Review №34

Quick and fast. But they are always in rush.

An
Review №35

They do not even have simple spare parts, like windshield wipers in stock. That is the price the customer has to pay, when unqualified people get hired.

Mm
Review №36

Its ok for service and for parts

Us
Review №37

Appointment is required before visiting for service. Very far from metro station. Normally returning car in evening if given in morning. And next day morning if given in the evening.

Жа
Review №38

Good service. Always. 👍👍👍

Ka
Review №39

Very good service ...they work fast ... if u will not do car wash aswell🤣🤣🤣

Sa
Review №40

Good service

Ri
Review №41

Quick response, supportive staff especially Khalid.

Mo
Review №42

Satisfied with the service

Jo
Review №43

Very good service

In
Review №44

I am calling your number for past 2 hours and it is apparently off the hook.

Fo
Review №45

Great staff super clean facility cant go wrong

Mi
Review №46

Useless staff over there, that do not even know their own cars! I had an appointment and parked my car. Then a security guy sneaked next to my car and tried to open my door (which was locked). I left the car and asked him, why he tries to open my door and he could not answer this question. He asked me if I want to bring my car for the service. (I bring my Suzuki car to the Suzuki workshop. So what else should I want over there???) I confirmed to him and asked him again, what was the reason, that he just tries to open my door. He still had no answer for me.Then I went to the Aftersales Service Representative. He came to see my parked car and said: OMG siiiir, what happend to your mirrors? (I have a brand new 2017 car with automatic folding mirrors, which were folded because it is parked.) And before I could even reply that guy jumped at my car, grabbed the mirror on they drivers side and bent it to the outer side with his bare hands!!! SERIOUSLY WHAT IS WRONG WITH THIS GUYS OVERTHERE??? I told him that this is a folding mirror and there is a button on the drivers side to release it for driving. I started the car, pushed the button and my side mirror overbended, because of this nasty handbending by the Customer Service Representative. Then he took his hands and bend it back to the correct position. Luckly it still worked. This people that they employ have seriously never seen a car before. At least they should give them a proper training and tell them to respect their customers property. I am extremely unsatisfied with my aftersales experience. And this is the official retailer of Suzuki cars. Very sad.

Si
Review №47

Worst... Too much expensive....

Th
Review №48

Great service

Om
Review №49

Customer service is very good

Ba
Review №50

Good service

Zo
Review №51

Second home. Lovely people & professionals

Ra
Review №52

I think those guys have keep respect to everyone. I am remember when the Guard told me that you are not authorised to use toilet in Suzuki.

Da
Review №53

Go there if u have a Suzuki vehicle. Little bit expensive but you will get a better service

SB
Review №54

Good staff

Vi
Review №55

Swift service and prompt delivery

an
Review №56

Excellent service

Is
Review №57

Great service and fast works!!!

Fr
Review №58

BEWARE AND AVOID THIS GANG!!!The staff is not straight! Be suspicious!They will be deny their fault and fix it on your cost!

ka
Review №59

I like I love it

AL
Review №60

Good

Sh
Review №61

Expensive labour charge

MU
Review №62

You will not find spire part only in this location

Sa
Review №63

Customer friendly

Ju
Review №64

Service is Great prices are high and especially spare parts are expensive.

Di
Review №65

Nothing fancy

ka
Review №66

Ok

Th
Review №67

Good

Br
Review №68

Khaled and his team are super amazing! Excellent customer service and very friendly. I lost a card down my centre console, and they sorted it out for me in less that 20 minutes! Very impressed!

Sa
Review №69

Excellent service and excellent staff style. Thank you for your distinguished service

Ab
Review №70

Service is good but spare parts are expensive

نج
Review №71

Al Rostamani Company

Ah
Review №72

Vety very expensive

Information
32 Photos
72 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.suzuki.ae/
  • Phone:+971 4 339 7370

Categories
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–1:30PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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