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Gulf Air Office
Dubai, United Arab Emirates
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Comments
na
Review №1

It says closes at 7 but it closes at 6pm. Another thing they never answer i have been calling their number for 6 days in a row they never respond. Seems like they don’t have any customer service this is not okay. If I could get help from someplace else I would but I cannot at this time especially with COVID. Please have somebody there to help once someone calls this is not acceptable their office is about 50 mins away from were I live. THEY NEVER ANSWER JUST PUTS ME ON HOLD FOR HOURS PLEASE FIX THIS.

Се
Review №2

When the airline Gulf Air flight I broke my luggage. Completely torn off one of the wheels. On the day of arrival, I turned to the Airline describing what happened and enclosing photographs of damage, baggage tag and boarding pass. From the day of my conversion has been more than 3 weeks. I simply ignore its only one letter in which I require what that number PIR which I have not.I have yet to six flights before I return home, I have a faulty suitcase and airline completely ignores my emails and does not respond to my inquiries.Gulf Air - this is a terrible airline. They are responsible for any damage to luggage and ignore the treatment of their clients. Avoid them if possible.

mo
Review №3

Please dont book any tickets with gulf airways they got very worst customer service.I booked a ticket in gulf airways and I want to do date change.There is a guy name faisal in dubai office gulf airways.He is literally not helping in doing date change and telling to contact the third party when I told him Im unable to reach out he is saying thats is the procedure only.I want to tell that airline itself cannot assist for changing dates..Emirates is far better please book with emirates.Im regretting now after this experience.

Sy
Review №4

Worst airline plus poor service, not recommending at all

GO
Review №5

Almost a year and I have been waiting for compensation for my flight, no one responds to my letters, bad airline and their treatment is very, very bad,

Ha
Review №6

Ok

Ga
Review №7

Thanks to Gulf Air Management for provided on arrival visa at Bahrain Airport.

Om
Review №8

Very bad airlines, they let me book online , then after few hours they said flight got cancelled, and will refund me in 3 months. Very scammy act

Mu
Review №9

Unprofessional staff and procedures!I booked my ticket with gulf air and they didn’t informed me that I need to have a corona test to fly and exit the country. Also, in the reminder email is nothing mention about the test.The Arabic lady at the counter was unfriendly and rude.

Mo
Review №10

👏

zi
Review №11

Good service 👍

Mu
Review №12

My titcket 4th time cancelled gulfairlineSir please update your filght comfort schedule june 2020 available yes Dubai to Bahrain to multan Pakistan

ss
Review №13

Excellent good resived

ee
Review №14

Accommodating staff

As
Review №15

Don’t fly with gulf air very very poor service Cancel flights on time on airport never buy gulf air flights 😡

Sh
Review №16

I have horrible experience from gulf Air staff at Dubai airport, i never ever seen unprofessional airline staff. i have raised a online complaint to gulf Air but never responded back. Bad n unprofessional

Si
Review №17

Nice

SU
Review №18

Parking available

Ma
Review №19

This airline office serves ticketing and ancillary products purchases. Good customer service and Arabian Hospitality can be seen

Ta
Review №20

Over years have had many bad experiences of delay or overbooking or unfriendly staffWhat happened today I would call it a tragedy where we had to suffer for 9 hours on our eid night which destroyed our different commitments due to Dnata gate staff mistake which was performed by gulf air staff who offloaded us and our bags from the flight while we were sitting there n waiting for their instruction to get on the planeIn addition to that they called us liers n disrespected us including Dubai airport civil aviation staff who decided to support their wrong statement in spite of the evidences to end up covering each otherFinally they refused to correct their mistakes or compensate us and we ended up changing the airline and buying expensive tickets at the earliest flight with a high rate to arrive at the next airport having our bags still missing with gulf air n dnataI wouldn’t wish such an experience to anyone..

Sa
Review №21

Rude untrained staff, the gentleman who attended my call did not even listen to the requirement, interrupted me in the middle of the explanation forwarding me to another line.

Mo
Review №22

Avoid gulf air flights. they canceled my flight just before few hours.

Ni
Review №23

1 * too much for this kind of service

Ab
Review №24

Nice

Li
Review №25

Very bad experience!!Luggage was opened and they stole stuff from it!

Fa
Review №26

Service is poor. Hopeless.

Na
Review №27

Informative

Du
Review №28

The national flag carrier of the island nation of Bahrain.

K
Review №29

Reasonable charges and Excellent customer service

Fa
Review №30

Very Good customer services

Fa
Review №31

One stop for all tour gulf air related needs

Es
Review №32

Disaster . Barely answering the phone and one time answered and kept the open while talking to another customer in front of him so I had to drive all the way there myself

Mu
Review №33

Really BAD EXPERIENCE AND UNCOOPERATIVE STAFF

IM
Review №34

Nice

Ra
Review №35

Bad experience , bad customer services.

Mo
Review №36

Near to salah din metro station.

Ax
Review №37

Cool

Ak
Review №38

Gulf Air Lines office

Mo
Review №39

Old office

Sh
Review №40

Tourist places

Ra
Review №41

Very corporate staff

Ta
Review №42

Too much poor service

So
Review №43

Gujjar

Pr
Review №44

Supper

Mi
Review №45

,,

Mo
Review №46

The service in the office is not as expected from a well-established airline.. It seems that the employees or some of them are in the process of training. Even the employee I met felt that he did not want to work and sell tickets and wanted to get rid of you in any way.. There is no electronic payment device and it is not accepted by them. Except for the cash.. I remember those ancient times

ma
Review №47

Gulf Air, affiliated to Bahrain, the cheapest flight ticket

Li
Review №48

I do not recommend this agency

AL
Review №49

Next to Ramad Hotel and Star Metro

Ra
Review №50

Worst experience with customer service in Dubai, a Tunisian who treats her very badly

ka
Review №51

Bad service and rude staff

مح
Review №52

Thank you, Brother Faisal, for the good treatment and reception, a man of top morals

Os
Review №53

Dubai office There are respectful dealings, especially the great Indian man, very cooperative and really tries to clear the transactions

حم
Review №54

Unfortunately, someone answered the calls and called the Bahrain number, and someone answered

HN
Review №55

The first time I travel to Gulf Air I have had a completely unsatisfactory experience.Rayahin Business Class from Bahrain to Madinah. The steward asked us, What do my husband and I eat, because we asked for something, because we ate the lounge. But we asked for our son, she registered the request and died. Wait, and she never answered.As for the return flight on the same flight from Jeddah, our big bag was lost, and we did not receive it. Unfortunately, Abu Dhabi Airport.

ول
Review №56

Poor service, no cold staff, I have aunt for death and Madam Rayha will be comfortable with no alternative

بن
Review №57

They ask for a return ticket to the country, which is not necessary

Es
Review №58

Very very very very bad and dealt with travelers with a lack of manners and a chain of trips and reservations and impose a de-facto policy in delaying flights and appointments without taking into account the circumstances of the traveler and employees failing to deal in the Dubai office and how to deal professionally with travelers, especially that it is not the guilt of the traveler and the series of reservations from the main office of Gulf Air And all of their words are not our fault. This is the main office of the airline, as if they are a branch of another company, as if the various employees for the failed evaluation are an Egyptian employee named Madame Nawal, a Pakistani employee whose name is almost Ihraz, and a Pakistani or almost Indian employee whose name is Abdul Hadi, frankly, is the worst airline for booking and dealing with travelers The Gulf Air office in Dubai

Ha
Review №59

Crowded and unorganized..and the number of employees and auditors does not match

mo
Review №60

A very bad company at the time of the trips 3 times, the flight is canceled 😠 and for a full week period it changed from 7/10/2020 to 10/14/2020I do not recommend booking with her even if it is freeDubai office

Ta
Review №61

There is no respect and appreciation for othersThere is no place to sit for comersThere is no good interview

با
Review №62

Unfortunately, I do not advise anyone to delay flights

اي
Review №63

I traveled on your lines more than once and was honored and established to the satisfaction of God, your services with all the confidence and safety deserve 5/5

Ta
Review №64

His treatment is not good at all

OM
Review №65

Bahrain airline headquartered in manama capital

سا
Review №66

Bad because of stopping flying

Sa
Review №67

Excellent

Ah
Review №68

Premium discount airline

M
Review №69

Airline office

بو
Review №70

Gulf Air in Dubai is a very excellent service

sa
Review №71

Garbage Company

ne
Review №72

Excellent service

Yo
Review №73

Decent

Information
16 Photos
73 Comments
3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.gulfair.com/
  • Phone:+971 4 271 3222

Categories
  • Airline
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:Closed
  • Thursday:8:30AM–7PM
  • Friday:8AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
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