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Kempinski Hotel & Residence
Dubai, United Arab Emirates
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Mo
Review №1

We took the family ocean view 2 bedroom apartment. Its spacious and neat. Loved the swimming pool with mini fountains and jacuzzi. The beach has amazing view over the palm and JBR buildings.

Sa
Review №2

The place was very quiet and peaceful. The staff are welcoming and very friendly.We stayed in 2 bedroom apartment with private pool. We very much liked the apartment and the privacy of the pool.The apartment was outside the hotel next to the main entrance that supersized us we thought it will be next to the beach but it was fine with us the walking distance from the apartment to the beach through the lobby is not long. The breakfast was very nice and the staff at the restaurant were very friendly.Katerina prepared a surprise for us since it was a birthday of one of us and we really liked that surprise.

Br
Review №3

Spent a good part of the day by the pool. I arrived around 10am and stayed until 3pm. It was perfect. The guys taking care of the pool were super nice and the wait staff helping with drinks and food were also very friendly.I think because it’s summer, the pool was on the emptier side which was great. One side of the pool was mainly empty.The drinks were very good and the food was alright. I’m definitely going back and would love to do a staycation in the property.

Jo
Review №4

Beautifull and classy lounge/cafe. The staff is super nice and they play not to loud music. So If you want to go somewhere more quiet this is a nice place. Food is good and the hotel itself ofcourse is amazing.

Sa
Review №5

Booked the two bedroom apartment with private pool, there is not much privacy only a curtain around the pool!!The rooms were very very old with no renovation at all! All furniture is old!When you go to check in you’ll be shocked that a 5 star hotel closes it’s lights in the lobbyThe breakfast was all reheated a several times because it reached us like rocks (croissants and eggs Benedict)They didn’t allow any extra time at 12:00 pm at check out like we paid all this money to the garbage we got.

Si
Review №6

Firoz was extremely helpful in our room service, he always satisfied us with his services and the remaining team was just as helpful. Mohan was exceptional with his service in the dining area , very passionate and worthy of 5* service.Thank you so much everyone for giving us a very enjoyable stay !

Ma
Review №7

Very old inside with zero mentainance. Guests service is very poor. The staffs are not friendly. There food is good.

M
Review №8

Great people and staff. Awesome ambience and experience. Best living in the whole region.

Ar
Review №9

Nice hotel even if its a bit small. Quite and very clean with a nice beach. WhatbI didnt like: you have to pay fir every drink even water!!! Water they should really offer for free, especially with this heat. Never had a 5 star hotel without water for free.

Fa
Review №10

Lovely pool and beach. One start deducted as No happy hour drinks. While all the other hotels on the palm do.

To
Review №11

Hotel:Kempinski Hotel & Residences Palm Jumeirah are the first residences to open on the crescent of Palm Jumeirah in Dubai. The project was due to open in 2009, however has been delayed due to the economic down turn. The property began construction in 2006. It’s ok

Od
Review №12

Was very quiet n not the usual bubbly active arena ....

Er
Review №13

Worst 5 Star Hotel i know.Start with the only good thing, nice location.Go to the Bad things.- Staff dont know what to do(only 2 friendly concierge people)- Managment is a total joke because they dont know how to deal as a gentlemen with complaints, rude and not solving anything- Rooms are very old!- Price is ok, but not for services and places like this.Never again, BIG WARNING TO ALL!! STAY AWAY!!

Ap
Review №14

I had bad experience, i was doing chauffeur with one of my vvip Guest, he was staying at kempinski, and i was standby there for all day, i couldnt able to move out of the palm to have tea /coffee, i was very tired, since i requested one of your concierge to have some refresh from your staff caffe, but he didnt respond for that, just neglected my request, we all working for hospitality industry, we serve to our guest, and we all humen being, but not every one being humen

Al
Review №15

Super place for pool and beach access, entry fee fully redeemable and its not crowded, you can enjoy weekend relaxing in the nice ambient

An
Review №16

Perfect hotel for the family vacation.Good location, away from the busy streets and constructions. Nice view over the Palm. Good food, very nice employees, helpful and careful. It was unforgettable vacation and we will be happy to come back. Thank you dear Team.

Po
Review №17

We loved it so much! Can‘t wait to come back🥰

Sa
Review №18

Excellent service. Beautiful place for families. One of the best at the palm

Kh
Review №19

Excellent service by mr Farid and all the receptionists. Easy check in and out. I will definitely come back as usual

Na
Review №20

I love this hotel so much. IT HAS FOR ME SPECIAL vibes .I feel so super recharged .Amazing swimming pool .Great staff .In Brunello & Beluga amazing delicious dishes u can try Love it

Zi
Review №21

From which place can see that.....The view is awesome. The service deserve being a five star hotel... Always a reason to be there.

Кс
Review №22

Luxury place with great service. Pool and beach are so relaxing. Massage in cabana is highly recommended to try.

Mi
Review №23

A Palace on the Beach.. stunning , magic..opulence... definitely The Jewel of The Palm ..Wow

Ок
Review №24

Calm,beautiful, I think the best park area in Dubai

Tr
Review №25

We use the pool for Privilee and we always enjoy it. The staff are amazing! So attentive and friendly. The hotel is of course beautiful with immaculate grounds and beautiful palm views from the beach side. Shisha is really nice and not too overpriced like most hotels.

Mo
Review №26

Staff was polite and outdoor are gorgeous. Suite was decent and the view breathtaking.

Ju
Review №27

The location of the hotel is amazing, with great views from both side of the palm. The hotel rooms and amenities are plentiful but the hotel looks outdated. I can say that this hotel for a one time visit for anyone who wants to experience palm Jumeirah attractions in on go.

Sa
Review №28

We went for a Pool and Beach day with Kids. It’s a perfect place to unwind and relax, staff is super friendly and professional.

Kh
Review №29

A nice yet dead hotel, clean private pool.

Sa
Review №30

Nice pool but slow service

Li
Review №31

Awesome amazing service and staff

al
Review №32

Luxury, unique experience, welcoming staff

Fa
Review №33

Food and amenities were good, the F&B staff were excellent, but the pool reception staff were below average and gave multiple wrong information.

du
Review №34

Very good trip to this hotel for a pool and beach day with our group. Of. 10 plus two children

Wa
Review №35

One of the most things I liked about the Hotel is the Staff, they are friendly always smiling and helpful. especially at the reception desk, They made the check-in and check-out process very smooth and very quick. I visited the hotel with my family and we booked a 2 bedroom apartment, the apartment was exceptionally spacious with a very nice and big terrace.

Ch
Review №36

We stayed four nights and liked it

Sv
Review №37

The best and very relaxing place in Palm Jumeirah

Ka
Review №38

Really a palace! Such a nice hotel! We were there maybe a year ago and until now can’t forget how great the bed is! Maybe for some it’s silly but for me extremely important! In some hotels just can’t sleep, but here... you even can choose pillows from 5 or so different types. Restaurants super good specially for stakes. Not crowded which is perfect for relaxation

Al
Review №39

The service by the pool is ruining the entire impression about the hotel. The worst service ever. I have been coming here every 2nd month. Every time is worse than the previous. Ain’t coming back. It’s a total disappointment!

su
Review №40

Beautiful & gorgeous place💖

Ta
Review №41

It was great location on the Palm.From the moment arrived I loved every second of my stay.One of the favorite hotels I stayed during my time in Dubai. Extremely nice and helpful staff. The atmosphere is very special that it really felt like home to me. All respect for the managers who does a great job, excellent hospitality! Would recommend for my friends and stay again

Br
Review №42

I like the sea view Infront of the hotels and the soothing breeze that always blows from the cool waters,I am sure they have smart private beaches too

Mh
Review №43

Me and my family have always loved Kempinski Residences! It’s a family place and Very quiet and clean especially now that Covid 19 exists the staff are more careful with everyone.Service is amazing and very fast! There is nothing bad about this place only good things to describe! I had a wonderful experience and unforgettable as always! Thank you Kempinski

سا
Review №44

Thanks for Farid his kind assistance during our stay .we will come soon

Pa
Review №45

Am proud to talk about this awesome place simply because is mind blowing place

Kh
Review №46

Perfect place for relaxing 😎

Er
Review №47

Kempinski Hotel & residences is a perfect home, away from home relaxing and rejuvinating experience, with the best in its class family accommodation. The kids absolutely loved it and that says it all. A big thumbs up to the staff whose service was just heart warming. Planning my next Christmas and I know exactly where I will spend it.

Ta
Review №48

The best location on the Palm. The staffs were great and very cooperative, attentive. Its close to thbeach, nice restaurant. Good swimming pool. Thank you t to front office manager Mr Magdy for kindness and hospitality!!!!

Om
Review №49

Generally Kempinski Residences are good villas. But due to location there are cons: 1.Limited parking space. If in you own more than 2 cars then this place is out of consideration.2. Furnishing if semi victorian style, maybe for some people prefer that, but for me its big no.

Bu
Review №50

Beautiful place for relaxation. Enjoyed my stay. Customer services top notch

He
Review №51

When it will open I want to book I’m waiting the reopening since 1 year ago ..

Hu
Review №52

Amazing view and beautiful building

Mo
Review №53

Everything was great except the breakfast..

la
Review №54

Great service ,nice cocktails and food.thanks to Mehdi and all team in brunello restaurant

Vi
Review №55

The WiFi works well every 02 hours.Apartments are large and comfortable.However, lacks of maintenance. The building are need painting and fixing.Emerald Palace were declared bankruptcy?Only the residential building is running by the Hotel Management.

ro
Review №56

Oussama and his team very good

Je
Review №57

We had a wonderful stay at the Kempinski Hotel! The hotel manager from Switzerland is very nice and tries everything to make the guests feel welcome. We enjoyed a wonderful service - what a great staff! The pool is wonderful and very suitable for kids and our room was very large. The kids enjoyed playing at the fountains and they also loved the playground next to the pool. We will be back!

Mi
Review №58

There is lack of tranquility in the rooms, and a lot of disturbance from construction noise that has been going on for a year. They really need to sort this out before legal action is taken.

Su
Review №59

Its in an excellent location by view. Most of the rooms have excellent Seaview and others have the view of inner palm leaf waterview.. Theres an excellent walkway throughout the seashore in front of the hotel.

Ta
Review №60

View in tremendous, amazing food and services

Al
Review №61

One of the best hotel I have ever stayed on itStarting from check in till checkout, everything was just perfect, fabulous and amazingHighly suggest for Couples

Mo
Review №62

Superb 5 star hotel

Sh
Review №63

The stay was truely exceptional. From the moment we were welcomed at the entrance, to the attentiveness of the reception staff and Bell boy. Very helpful and keen to make our stay as good as it can be. I am thankful to all the team, and a special thanks to the GM, Mr. Hani for the sincere follow up on ensuring our stay is no less than perfect.

Ri
Review №64

Very beautiful place

Me
Review №65

We spent a half day there in the pool and beach. The service is amazing. The pool and beach are super clean and nice. The food was good but a bit pricy. We loved the place and will definetely go there again.

Di
Review №66

Perfect place to escape for few days, the stuff are amazing, one of the best 👌, they are friendly, professional and just superb.This will be my ultimate local vacation getaway🥰

Ma
Review №67

Atmosphere and the personal were amazingFood were on a different levelWe enjoyed every moment and every bite.

mo
Review №68

Good service, appreciate

ra
Review №69

Wonderful Palace..excellent resorts

An
Review №70

Very loud music every night stopped our kids and whole family from sleeping!

Ad
Review №71

My family spent 10 days in this amazing hotel in February. We stayed at room # 522(ocean view) and #413 (Palm view). Ocean view is amazing, and Palm view is very quiet.We are most impressed with staffs from front desk, concierge, Brunello restaurant, and sales team.Overall every one is friendly. We had a very pleasant stay. Will come back.Spent an excellent day at the Kempinski, booked Friday brunch with beach and pool access the sun beds were very comfortable and towels luxurious.Brunch was the best I have had, dined on the terrace, service from Joseph and Islam was excellent, friendly without being too fussy. Food was off the scale, we booked the drinks package and the wine freely flowed, food presentation was first class. If your looking for brunch options make the Kempinski your first choice. I’ll be back later this year. Thanks to all the staff working for making my last day in Dubai so special. Will hope to come back soon :)

Ab
Review №72

Lovely place to be with family

ku
Review №73

Wow beautiful place

ab
Review №74

I liked 👍♥

Al
Review №75

Thanks for farid for his service during our stay .

Ul
Review №76

Excellence in every detail. Expectations were by far exceeded in this very special times. The staff did go the extra mile in every aspect to make us feel welcome. For the hotel itself, no more needs to be said about its greatness, luxury and comfort. Many did this before. As for all the moaners who did complain about missing welcome drinks, such a cheap effort simply would not match the style of the house.

Ji
Review №77

I have nice experience and good memories with this please.

ad
Review №78

Absolutely peaceful and tranquil. Pool and beach services are great, would definitely recommend for people to visit if they want to relax and have a great time. Service was great and staff are very helpful

Pa
Review №79

The staff are nice, same for the valley parking who were quick and efficient . The room are big and the view are amazing

Kh
Review №80

What an amazing place?! Well worth a visit, very beautiful and interesting inside and out. We had afternoon tea there which was scrumptious! Plenty of it, with a variety of savoury and sweet treats to choose from. Would recommend.

ha
Review №81

Thanks for farid his service during our stay

Su
Review №82

Perfect Stay excellent staff

Ra
Review №83

Brilliant property. Amazing views.

Qu
Review №84

The property is closed will open soon

Wa
Review №85

Greetings!I would like to thanks for great services with excellent quality and staff on reception specially Lelisa Shani was very polite and helpful with professional with her dealing as well as Ahmed Adel Night Manager and Majdi Senior Manager were very kind and helpful i would like to take this opportunity to thank you for your kind efforts.Best RegardsWalid Bastaki

Al
Review №86

Great customer service

Ma
Review №87

Very friendly staff and wonderful property.

Fa
Review №88

Thank you for this beautiful tiramisu and El mehdi service

sa
Review №89

Love this hotel the most amazing hotel in dubai so green n luxury n calm environment perfect restaurant n pool by the beach amazing hotel staff service is great Beluga for a sunset dinner or lunch at beach is my fav spot

Sa
Review №90

One of the unique and elegent vectorian hotel, amazing staff, good room service. You well enjoy both sides sea view of the hotel, perfect for a family holiday.

Gu
Review №91

The afternoon tea had nice small treats but some were too simple for such a luxurious hotel. The service was good. There were around 8 types of tea (one was missing). There was live music but too loud for my taste. Overall, it was nice.

Fa
Review №92

Very cosy place but no Internet outside

Pa
Review №93

Fantastic stayNo ask was too muchStaff were brilliant nothing was too much for them.Rooms clean and spacious.Will definitely go back

Fa
Review №94

Our stay was fantastic, epsecial thanks to Miss. Angelia who helped us arranging my daughter birthday. will come back soon

Ed
Review №95

What a hotel, and then some. From the magnificent setting on the Palm to the incredibly luxurious fixtures to the always friendly staff, this hotel felt like a little piece of paradise.Room (overlooking Skyline) was very spacious, and comfortable as well as spotless. Had all the facilities required. Bathroom includes all the amenities and could not find fault. The breakfast was definitely a highlight to each day. Fresh food and non stop selection with everything being tasty and held in beautiful rooms. Hotel included free, fast, WiFi and fantastic pool and a little bit of a beach, which was just the right size as did not feel overcrowded and each guest has their space. Every single member of staff always had a smile on their face and were friendly.We did not want to leave the hotel and for sure this is one of the best hotels we have stayed in. Definitely recommend this hotel to anyone visiting Dubai, or even making a trip to Dubai just to stay in this hotel.

Ka
Review №96

Beautiful property in front of sea.

SY
Review №97

A very nice place especially for outdoor events

Ma
Review №98

This is really a castle, I felt that I’m living in my own castle. Everything was amazing. Service was excellent, breakfast has all what you can think about. Room decor very relaxing. I will definitely go back either in Dubai or the same chain in another country

Ay
Review №99

It is a very good place nice beach nice pool and the rooms are very spacious

Ah
Review №100

Great serviceGreat breakfast buffetSuper friendly, helpful and welcoming staffVery nice controlled temperature pool and very nice beach area.The beach is not the best but it is the case on most beachs on the palm.Will definitely come back.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.kempinski.com/en/dubai/palm-jumeirah/
  • Phone:+971 4 444 2000

Categories
  • Hotel
  • Resort hotel
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