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iSTYLE Mercato Mall
Dubai, United Arab Emirates
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Ra
Review №1

Saba approached me and helped me throughout my experience in mercato Apple. My dads data was transferred from previous phone, I was also recommended other accessories With the new phone. Got everything from one store! The staff is very humble and patient. Thanks for your efficient service.

Fi
Review №2

2 of my friends MacBook wasn’t working at all so we took them to istyle mercato just to see if they could do something for us. Surprisingly, they fixed both the MacBook even though the screen was blank and wasn’t turning on. Saba helped us to install MS Office too. Highly recommended.

ab
Review №3

I’m happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the staff recommended iPhone 12 which is actually very useful for me. It has been the best experience since the whole process was customer focused. The store has more than just the devices which allowed me to get other relevant stuff for my new device. Her knowledge of the devices, option, and approach to the buying process was outstanding. Would highly recommend Saba for purchasing your Apple devices in Mercato Apple store.

Em
Review №4

Sithu was extremely helpful and helped me with all of my questions very patiently. He assisted with all aspects of my new phone and the data transfer etc...I could also see during the time i was here that many customers came and looked for him and knew him from previous experiences. I will definitely come back to this outlet again.

Hu
Review №5

Mercato mall staff is really humble and understanding. I was assisted by saba and she helped me as I was facing issue in my device. I have been visiting them frequently and Marie, Jackie and Kenneth have also been really supportive. Keep it up!

Ma
Review №6

Visited istyle mercato and was assisted by saba. She helped me to buy a gift for my friend. Purchased an Apple Watch series 6. Nice service overall

Ta
Review №7

Thankyou Apple store mercato for fixing my MacBook because it was not resposnding. Saba was helpful throughout.

Kh
Review №8

I went to Mercato mall istyle from Sharjah and I couldn’t access my data my phone was disable. She was very patient and tried a few times till I get my data recovered. Very happy with the service.

Al
Review №9

Good place, Mary we would like to thank you for your kindness and patience with us. You Carey to give us honest answers and you cared about our best interest.We will call our new Ipad Mary, so we will remember you.🌹

Sw
Review №10

Kenneth was amazing, super patient and friendly! The store staff is really friendly👍🏻 Totally recommend coming here

Ju
Review №11

I bought an apple watch to this branch and all the sales staff are very good service specially mention to Ms.Jack ,she guided me to choose the right one and explain properly .Hope all the sales person will have the same attitude like her and same store as well ! :) Good job

Ma
Review №12

Very fast support on my AirPods 2 device. Luckily have the apple care support. :) Thank you Miss Jackie for the swift and informative service.

Ab
Review №13

My sons iPad was locked and it was just impossible to get an appointment in an Apple store. iStyle Mercato was easily accessible and Sabah was very knowledgeable and extremely helpful, all was done within 30 mins! Many thanks again!

Ca
Review №14

I bought an iPhone to this mall and all the sales staff are very knowledgeable and very good service most specially to Jack Catugas , I am very thankful to her that she guided me to choose the right one .Hope all the sales person will have the same attitude like her ! :)

Se
Review №15

The staff is really friendly. I’m happy with the service. Esp Saba she helped me alot with my iphone issues! Thanks Saba.

Jo
Review №16

I greatly recommend istyle Mercato mall I visited today as my device was really slow i met Kenneth in the store and he was very helpful and patient with me and also answered all my various queries am very greatful and left a very happy and satisfied customer

Da
Review №17

The staff in mercato mall is really helpful and polite. Thanks Saba for the amazing service

Ay
Review №18

Dear Istyle Management,I’m writing this down to inform you that being a regular customer of this brand, I’m totally amazed by the high quality service i’m being provided with. There’s always a good availability of products in this store. The staff is humble and polite and with their honest opinions and suggestions i’m able to get the best devices. we are focused in digital marketing, and i purchased my macbook from here for my team. Along with that, being recommended with high quality accessories is a great deal for me as it gives me an additional ability to enhance my device usage. The store is very organised with professional, informative and welcoming staff willing to approach me. I’m very satisfied with their after-sales service. Even during busy hours, they manage to assist me over phone. Today, I purchased an apple product and I’m very excited to use it. Thank you for the excellent service Sebah and team.

Sy
Review №19

I visited iStyle in mercato and i had trouble in my iPhone that was not opening and i have very important data which is i can’t imagine to lose it , Peter assisted me to back up all my data and installed a new software which fixed my iphone to work fine again and restored all my data back , really thanks Peter 🙏🏻

du
Review №20

Thumbs up to mercato mall team! I’d come to their store with a lot of questions related to my new MacBook Pro m1 and didnt know how to use the touch bar and thankfully they taught me how to use it and helped me by demonstrating all the relevant features! Thankyou saba. You’ve been quite helpful

Ma
Review №21

I visited istyle mercato and the staff is really amazing. Saba was very patient and helped me throughout. Will definitely recommend istyle mercato to my friends!

Um
Review №22

Mary and saba in istyle were really helpful. My iPad was disabled and I wasn’t able to access my iPad. I visited their store and they solved my problem. Thanks istyle! What an excellent service by you all.

mu
Review №23

I bought an iPhone 12 from SHARAF but didn’t get the chance for a full explanation so I happened to be passing through Mercato on ma last visit to dubai when I noticed an Apple shop “ istyle “ where I met kenneth who gave me all I needed to know how to fully use my phone and made all suggestions of various accessories I left more confident on the full value of my new phone and recommend istyle Mercato mall

Ma
Review №24

I just experienced possibly the best customer service of all time. A few months ago me and my wife had a tour at UAE and I decided to buy a new iPhone as a gift to my wife for her birthday. Luckily I went to istyle mercato and thanks to Jackie and Kenneth for the great service and guidance for helping me choosing the right product. My wife loves the gift (iphone) I bought.Again, Thank you for the great service.Best Regards,Marvin Dalida

Ra
Review №25

Saba at the Mercato mall is an excellent salesperson. Very competent and pleasant . She is an asset to your company !

Mo
Review №26

Great place to shop apple products, Staff are knowledgeable (Jackie).

ka
Review №27

I visited this shop in midriff and the representative Mr Ahmed is well updated to guide me on the product I purchased. I must recommend him to people going there. His behaviour attracted me to buy which I not planned. Really amazing service I experienced over there

Mo
Review №28

Saba was very professional and friendly

L
Review №29

My friend iPhone froze, so cant tap to any app or shutdown the phone. She went to this shop. The staff said he will try to fix the problem and if his approach didn’t help he suggest to go to Apple help centers. But his trick worked and the phone worked again. This took us 3 min max to get back to normal use again. I highly recommend this store. Very knowledgeable staff to what they offer and service.

Do
Review №30

HORRIBLE! Do not buy from them!! They never answer u!! Late delivery and u wont know where ur phone is ever until they decide to approach uI REGRET THEM

Kr
Review №31

Excellent service, good product knowledge and friendly staff.

Mu
Review №32

Good service , Mr. was very helpful and he helped me alot at buying the Suitable I Pad i need.Regards,

Ab
Review №33

No one answers the phone

Ga
Review №34

Already 3 days still my order not delivered.Not recommend this store. West of time and money.

UA
Review №35

I purchased a Macbook Pro here recently and I am so happy I did. ARNOLFO, JACKIE, GEORGE and also SITHU is great to deal with - very honest, fast and helpful overall great customer service. They also reserved my MacBook beforehand and you can be assured that they will explain everything about the item. I will recommend this place to any family or friend who is looking for an apple product. This business most especially the Mercato Mall branch has a great reputation for a reason - check it out!

A
Review №36

Great place for apple supplies

Vi
Review №37

I have bought my iPhone 7,8 plus n 10 from here n i am very satisfied towards the staff help, knowledge and guidance. Including the tough times i had technically n thy solved my issues immediately. everytime i come in here i leave happy. Great job guys.. n thank u all

Al
Review №38

Best apple service n product knowledge. Staff are very helpful n energetic.

مح
Review №39

Friendly staff and good serviceYou should visit them

Dh
Review №40

Not as polite staff as expected. Rude and annoying. Forget buying I am not visiting this store for a long long time.

Wa
Review №41

Good castmer servers..

Il
Review №42

Apple. Cant say any more. Perfect as always though reseller

Mo
Review №43

Good customer service

Am
Review №44

Fantastic place and helpful staff

Sa
Review №45

The staff is rude

Za
Review №46

Apple products are available, although higher in normal price

Sy
Review №47

Excellent

Sa
Review №48

We bought my little sons iPad for school from the Mercato branch with all the accessories he needs for the iPad. And she was patient with me. I asked her a lot, frankly, and she was tired, and the girl was cheerful and liked to help customers. She was very happy with her service, and I loved Farah Mercato for her dinner for Saba. I give her 10 out of 10

Sk
Review №49

I went to the Apple Shop in Mercato Mall. My phone was turned off and I couldnt use it. The staff at Mercato helped me open my phone and Saba and I helped the staff. I want everyone to visit the store.

Ah
Review №50

IPhone shop

Information
47 Photos
50 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://istyle.ae/
  • Phone:+971 4 344 4149

Categories
  • Electronics store
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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