We dealt with their store at Dragon Mart 1. Their salesperson make big promises and claims on the shop . But they completely deny their promises when you follow-up.When we bought the cameras they promised that the charges are all inclusive of installation of all the cameras but later on when their installation team was working , they asked us to pay more charges for installation. Neither their salesperson / installation co-ordinator or even the so-called head/owner keeps up to their word.While selling their salesperson claimed that their installation team is in-house / Prolab employees but when we were arguing about extra installation charges they told that installation is outsourced to different companiesWhen we refused to pay extra charges they told the installation team to wrap up and also refused to return the money for the goods they had sold saying that the goods have already been opened..

Well,they have so many branches but from real customer experience it is just waste of time . The price seems OK but I made a big mistake and I wish I payed more for normal shop outside way better.They send me the installations team to my home they were outsource company. They waste time too since over promises.I keep facing issues in my CCTV weekly basis and they support team is always late response. Finally. Do not waste your time and look for reviews before buying from the next shop.* personal experience.

Nice shop, reliable shop for your surveillance system... Thumbs up for You guys :) :p :)

Nice Shop I have good experience from prolab i bought system for my house......And still working fine.....

Staff is cooperative but the shop manager is disgusting person. no manners and non cooperative

One of the worst cameras which require a subscription every yearBadVideo stuck and lagPoor quality at night

Best technical information and solution about surveillance Systems you can get here under one roof.

Nice place,have intersting and fantastic security devices

Reliable outlet for all your cctv systems

Technical support ignores customers messages and questions on whatsup !

They have all home security solutions professional guyzz im fully satisfied with prolab products 😊Thnxxxx

Nice shop i have a good experience with prolab its a great shop for ur securtiy assesries and other electronics......

Great.. the best place to find and buy various types of cctv... trusted leading uk brand in dubai... with after sales assistance from the sales staff through technical teams and superiors... u will never regret to spend ur money for ur security systems...

The only plqce in dragon mart that sells original hikvision cameras

Best surveillance systems available in prolab.

You can find all famous CCTV camera brands.They are approved from dubai police. They do professional installation also.

This is security system using our country more than four years Thanks for Prolab

Good experience.

Thank you who is a well-known website for promoting a leading company