I can spend hours in this store as it has all the futuristic gadgets that are available here on display. Check it feel it and there are experts who give demos. So you really know the cool features. Its got all the brands n products under one roof and a huge store. Very very efficient staff and customer care is at its highest here. 👌 I buy all my goto apple samsung stuff here and they warranty coverage by virgin.
Really good place. Excellently curated range of items. I was looking for a Bluetooth speaker. The guy from Bose was excellent in helping me try out a few options. One of the other options (a Sony) - the demo unit was flat battery and there was no charger available. By the time we got it sorted, my wife called to say my playtime was over so I didnt complete a purchase.
A great store to shop and buy from the updated electronic stuff ,music and many other things.
Overall good experience.Went in searching for a USB cable, left with a DJI OM 4SE, recently launched, at a good price.Wanted some demo on the actual product, got mixed info from multiple employees and the expert was missing.Im clearly visiting the store again
The best experience ever had with virgin. Very supportive and informative staff
Best Temporary simcard for 30days or less..Bring passport to register..Better than EtiSalat..
A must visit for electronics,music,giftsthey have amazing Merchandise of Harry Potter and Friends
Was able to get what I wanted fairly quickly with little to no issue. The line at the register moved swiftly and smoothly as well. Definitely recommend it if youre looking for some basic electronics or gaming related electronics.
My experience in virgin megastore was awesome, there were lots of new and improved items to buy, but sadly i couldnt by them. i found a lot of fun and helpful items to by. today was a great experience, i would visit again
Great store you can get everything you want
It is one among the biggest Virgin Megastore in Dubai....Huge varieties of stuffs with the utmost quality for everyday use is available here
I think Virgin Megastore in the Dubai Mall is the best Virgin in the world. Huge place, endless products, imaginary things to buy. Everytime I go there I see something new and I get the feeling of possessiveness immediately. The variety of sections is just enough. Book section, clothing section, sports section, souvenir section, electronics section, oh and the music section WOW! They pretty much have everything you can and cant imagine.
It has a lot of things you can find. But too expensive if you compare it with Amazon or anything else.
I was Looping for different kind of microphone, but there were not lapel ones.
Horrible service. Ordered a component for my device and I specifically asked them if the item will be compatible with my model and the lady said yes. When I got home, the component did not fit so I went back the next day to return it. They would not allow the refund because the package was opened. You need to train those employees to know their stuff and not just talk out their behind.
Theyre not bothered to check or update their inventory. Was told to order online. As if I trust online sellers.
I love that store. You will always find something new and interesting. Grat if youre looking for gifts.
Decent deals on electronics. They have musical instruments, a few books, alot of gadgets, mobile phones, laptops and decorative products.
Its always nice to check cool items from this store.Also its a great place to buy gift for someone, you will never be disappointed here.Staff are helpful.
Books, video games, Mobile phones, computers and more. Good place to shop although prices is little bit higher than other places in some categories. but overall Good
Best Virgin store of the country. Plenty to browse through. Vinyl collection is amazing. You will end up buying a record player.
The haven for pop culture stuff, and a knowledgeable and smart staff.
Excellent people (Staff) very presentable and helping. I bought iPad pro and an action camera hero pro9. Big size store with lot of stuff for all.
I always find what I need here.. good variety and display. Helpful staff
Funny that they never answer the phone…and neither Mirdif City Centre branch. called 3 times in the middle of day to make sure if something is available but with no hope! Only Mercato branch answered me but they were not able to help.
It has many gadgets and accessories with some upper clothing unique to other brands and franchises. Definitely worth a visit if you are a book reader, electronic enthusiast, musician or someone whos looking for some electric accessories.
The guy was super helpful. Cool store
My favorite VM in all of the UAE. Awesome variety and stock.
Of course I loved it. Virgin megastore has something for all ages
I love this place, i can spend hours in this store
My favorite store for vinyl and music related items. Love the vibe of this store and staff here is very friendly.
Great restaurants for all meals, and so yummy, friendly and kind staff.
Here you will find everything you need related to technology, accesories and a lot of diferent gifts and gatgets. You really need check it out if you are visiting the Dubai Mall.
Bought protecteive screen for my phone, really xool result
My favourite place of buying electronics ,gadgets and books..
Very helpful and friendly staff and an overall excellent store
Nice but i dont feel i am interested, their offers are week compared to Etisalat and Du
Great place biggest of all virgin store in uae with lots of gadgets too choose from
Very helpful staff, well trained. Prices are more or less reasonable in some items, some are much overpriced compared to other resellers.
BEWARE, the shop assistants at the store,are untrained and lacking even Basic knowledge of what theyre meant to be selling. You buy AYOR!It makes considerable difference if youre buying valuable items including all tech products. Their staff seem to know zilch about what theyre selling, and your knowledge is as good as theirs!This is squarely the FAULT of the store management and Virgin UAE. They charge through the nose but refuse to spend money on training of staff!!!
You can find different itens in only one place, like Microsoft Store and apple inside.
Friendly staff and always nice products to find
Nice place all electronic have there
Great deals and really helpful staff . They know what theyre dealing with and talking to them before a purchase might save you some time and money.
Loved the store .. very big and had so much options .. would visit again
Vast selection from books, latest gaming trends, electronic gadget
Great experience fantastic customer service especially the lady andra and bahayar at the counter.
All stuffa are here noice!
Very good stock of electronics. Sadly prices are a bit expensive than normal shops but overall good for browsing
Well organized, good customer service and enough space for visual display of machandise.
I love virgin megastore, a bit pricey but you can find awesome stuff in there 😀
Great range of electronics and handy homewares
Very nice store. Recommended
Great place wilch has everything you imagine for entertainment and productivity
Very nice n cozy place
The true virgin store as it must be. Loaded with a lot of typical virgin products and gadgets.
Great collection and great deals.
The most unique electronics store in dubai.
Its a Virgin Megastore...sells cool stuff, plus some more boring useful stuff.
After I talk with sales executive in Virgin shop at Dubai Mall finally he convinced me this is the best one. I have purchased air ipods pro with special color 1190 aed , after we tried to use it has been fall down every time. I gave tried many times with different silicon accessories but nothing . I tried to return back but before 30 days (return policy ) but they didnt accept and said you did open packing !! Without opening how can I check product! It was ridiculous customer service 🤮 I recommended dont deal with Virgin also dont purchased new air ipods pro. Its completely useless
Excellent service, Excellent Value for money, Excellent variety.
Some of the Items that you cant anywhere are available here store is nice friendly stuff
Lovely place with a lot of different things. I bought a colourful puzzle. Service is excellent
Great location to buy everything 25% higher than market price
There are many musical instruments ❤
One of the best electronic stores.
Highly recommended to get a gift card and give it to your loved ones!
Must visit for some unique shopping experience..
One of the largest Virgin store on Dubai. Product range is great. Customer service executives are quite knowledgeable.
I might be taking advantage here. However, the reason to my vists to this store is for the pure purpose of examining the item in real life. If the item is suitable, I would go ahead and buy them online. I tend to save quite the money and I really hope Virgin Mega store would start lowering their prices to stay competitive in the market.
I was looking for a screen protector for my phone. I bought the phone outfitters for 168 DHS. They literally make it right away for any kind of phone, mine was ROG III. And it is superb, real 360° protection for a phone which I could not find any ready made one anywhere in Dubai. It looks nice it feels great in the hand.The overall experience is very good, the staff are nice and cooperating, Always available to assist but they wouldnt bother you if youre just looking around.I purchased some cables and adapters the other day as well, good quality. But the prices are a little higher than online ones here in Virgin Mega Store and I think it worths it as you can check and compare before deciding which one to buy.
Has a great vibe. Has some of the best tech that you dont usually find in other stores (Oculus Quest 2 for example). People in store have a good knowledge about their product and the market and have good language skills (English) which is lacking in other stores.
You can find a lot of things there, from toys to consoles to electronics. However, its extremely expensive and you can easily find the exact same items for much less
Love the selection of gadgets. Not too much expensive. Very well mannered and friendly people
Big store with a lot of electronics and books
Very bad service from the virgin mobile personnel (phillipino girls).. same as the mobile service..ended up been useless. Switching up to Du.