Excellent store, with a various collection of everything. Where you will find something you enjoy overhear. A great choice of books, games, stationary and toys.A cosy Starbucks CafΓ© is also here as well. Thatβs perfect if you in a mood to have a great cup of coffee or a yummy snack!.
Great place to visit and shop for your reading habits. Heaven of the avid readers
Really nice service and great variety of products - both books and toys for the kids are available. We got in love with one of their many medium sized dolls with accessories . The staff were all very patient with us while choosing the right doll - highly appreciated. Recommended for both books and toys. Very satisfied with the customer service.
One of the biggest bookstores chains in UAE, it has so many different types and categories of books.Also the place has wide varieties of toys and souvenirs, the pave is really big, takes hours to have a deep look at the store.Each of their stores has a coffee shop which makes it a fantastic place to sit and read or for students to have a group study.
There is a good collection here and well organised. Was able to get the books my kids wanted. Roald Dahl and some baby books were on sale. Its located on the 2nd floor.
Great for toys and books, but do not lose time in case you are in a need for stationery, which is limited.
A little of everything. Went during Christmas shopping expecting some shocking negative customer service, but every staff I met was a delight and well versed with the store products and locations which made the time spent shorted and more effective. They were well stocked for the season and I guess the prices are what youd expect in a mall in Dubai.
This store has good collection of books compared to some other Borders stores. I love their collection of wide range of kids books. Sometimes they have good deals on puzzles but donβt expect the best price on many books. If you are not in a rush, I would advise you to compare the store prices on Amazon and you may be surprised. There is starbucks inside but most of the time chairs are not kept clean. Some times staff were friendly n helped us but most often, they dont care to listen or help the customers.
Nice place! All is available!
This is a great book store located in mall of the Emirates
Excellent store and various booksBook which u may not get in amazon
Its a huge place!!! They have a great selection of stanitonary, painting products as well as school items. When kids explore by themselves, mummies can enjoy the coffee at the Starbucks inside the Borders.
Its my favourite place to visit inside the Mall of Emirates. Whenever I go MOE I dont miss to visit Borders to review the books. The Starbucks within the Borders is a perfect set up for the readers.
They were very helpful
Not too many books. Intresting children toys.
Very cool place and I love the fact that they always have a coffee shop either within or attached; creates a very cosy vibe.
Good place in general, however why did you remove the section for magazines? and replaced it by a clothes brand!I used to buy all my magazines from there! its unfair, you should bring the magazines back! this is not a clothing store!
Excellent collection of books, toys and kids stuff thats needed and not needed. π
Good place to find so many new book titles for adults and kids...
If you are looking for a good Book-store in Dubai, Borders is one of the best places which you can find all different types of books and magazines. Particularly the one in Mall of Emirates. Probably has the largest number of choices...
A good place but online is looking such retail business.
Went to borders mall of emirates to get a book and after browsing without seeing what I was looking for, I went to the sales assistant and told her β excuse meβ without even listening to me, without consideration but with a lot of disdain, she turn her back and left and after waiting infront of an empty desk for 5 minutes, I had to leave the shop. It was bad ππΎππΎππΎ
Very helpful staff. Wide variety of books.
Good place to purchase books ,stationaries and toys.
Place is well lit. Ambience is quiet and staff are friendly, warm and accommodating. This is my go to place in Mall of the Emirates.
Amazing place to visit. It is called 1 stop shop.
The placed is packed with books and toys! Perfect for gifts!
Good selection. Quite crowded on Thur night.
A good book store with variety of items to choose from. Well located near the parking. A little overpriced but the range of products are really good. They have everything from books to stationary to toys. They have a place to sit and read. The only issue are very less pay counters so it will take time to finish your transaction.
My favorite bookstore in the city, you can pick a book, have your coffee in Starbucks and enjoy hours of reading inside the store. They usually have everything I ask for, and if not they are willing to help me find it or order it. Great place for any bookworm!
A lovely destination for the whole family as we, my wife and I, enjoy our time there looking through different books and my little daughter enjoys her time reading and playing around. It helps to have starbucks cafe there too to enjoy a cup of coffee while reading too.
A great variety of products and books
Bought my sister a particularly expensive 2020 daily planner from Moleskin at Borders MOE for Christmas. She went back to exchange for a different colour, with no receipt as I had not been informed that she would need it. The reception from the staff was appalling - rude, curt and incredibly unhelpful. After asking who else she could talk with that would help, the attendant replied that he was the one to speak to. He also insisted all customers should know about the receipt - if I had been informed I would have given it to her!Completely shocked at the standard of customer service. Looking through the reviews, it appears I shouldnβt be surprised.
One of the best stationery shops here. Expensive but quality stuff.
I will give it three stars for having a good selection of books of various subjects. Although a pit pricey. Helpful staff.
One of our favourite stores to visit! Great selection of toys and gifts, stationery and of course books of many kinds. We can easily spend an hour here. Their book offers are great to check out esp for kids books. They have seats in a few places so you can have a rest and read when you feel like it and they have Starbucks at the back when youd like to grab a drink and bite too. Helpful staff.
I love books and stationary, hope that they will have more books and more products
I had been looking for a particular type of weekly planner for a while and had checked online and with most other bookstores in Dubai, to no avail. I decided to ring up the Borders MoE branch, and was met with a very helpful lady on the phone who immediately knew what I was looking for and offered to WhatsApp me photos of the various colour options etc, answered a few extra questions I had and finalised an order for me on the spot over text. Itβs being delivered to me at no extra charge (free delivery for orders over 100dhs) in the next couple of days. Being offered such fantastic and efficient customer service during lockdown/quarantine was such a pleasant experience! I first fell in love with Borders at their old location on the other side of MoE back in 2008 when I first moved to Dubai, and am glad to see theyβre still providing great service and reliability ππΌ would recommend their WhatsApp ordering/delivery service in a heartbeat. Thank you guys π
Good books
It is a nice shop, but i feel it is overpriced for some items!
Lovely books store all kind of books have here
One of my best go-tos in Dubai for a good read, some music and my espresso. Really excellent experience π Was looking for a book and tried the help desk. They ordered it and called me once it was available. Like the stationary selection and high quality pens and pencils.
Today was amazing also the support from the staff was super
Its not a big book shop, and still cant find 60% of the books I want
Nice pay 2 get 3 offers
Very friendly staff... and also the book store does have a lot of options!
I also bought an expensive Moleskine business diary for almost $50. It came in a sealed pack so I was not able to look inside it. When I took it home, opened it and prepared it to use. When I opened the schedule to plan my week, I noticed the business week is Monday to Friday which is useless as I live and work in the UAE. When I tried to return it the store manager would not accept it because I had written my name in the front cover. Even though I wrote my name, I was very unhappy because there was absolutely nothing on the cover of the diary indicating the fact that it was a Monday to Friday working week. The store manager refused to accept any responsibility, telling me I should have checked with the assistant before I bought it... Can you believe it!!!
Borders Bookstore at the Mall of the Emirates is a large store catering to all your requirements of books and related matters. Stationery, writing material, reading material etc etc. Move around at leisure and pick up what you need. Overall a very rewarding experience.
Borders place is the worth customer service ever. They donβt know how to deal with their customers, they refused to change my daughter ugly gift mentioned that she has to play with her gift! And what about the policy? The lady told me you can make a complain but no change even I asked them to scan the code they refused to move their legs and go scanned it to get the receipt! This is the first time in my life to be angry, I cannot believe that they treat their clients this way! I told them I might choose another toy that will suit my daughter age and could be more expensive but they way of the customer service manager even is soooooooooooo disappointing and made me very angry! She was like No No and if u donβt like it make a complaint! I cannot believe we are in Dubai! Is this the way you deal with your clients! A big shops and corporate companies ( knows how to make their customers happy) it was very easy to take the toy scan it and get the receipt and make my daughter happy and can exchange it! Very bad customer service and I donβt recommend anyone to deal or buy anything from their cause if you find anything wrong you will lose your rights as a customer!
Awful customer service ever!! Forcing a shopper to exchange an item for any other promotional items because of a system restrictions. Seriously?! used to like the experience and variety of merchandise they have but a proper retail system in place is essential!!
You can find anything you want. A must go for gifts
Nice book shop they have everything
Very good place to buy read and play. Good collection of books and itβs very easy to acces as they arrange very systematic. Always you can get some great deals here. Best place who love books and reading
Ps note thatBorders raised the prices adding more ( 200Dhs )on selective items ?????? Are you fooling us ?? 3 for 2 ! We are already paying extra 400 Dhs on the the third item that you are offering it free ??????Original price + 200 additional price ?? What is this ??3 for 2Original price + 200 first toyOriginal price + 200 2nd toyββββββββββββ =Original price + 400 ( free gift ) additional profit !!!!!!!!!!!Do not foooooooool US
Rages on even though the US chain is having severe financial trouble.
If youβre looking for books, educational toys or board games you have come to the right place. Also keep an eye out as borders have some good deals on stuff from time to time too.
Its a good book store with some good deals but they dont have good deals on stationery though.
Expensive but great ambiance... you can sit and read, theres Starbucks, the store looks colourful, books well segregated
Nice bookstore. I found English French study bookπ
Every thing was great especially being a coffee shop (starbucks) was amazing to have a time for refreshment and browsing your favorite books.
Really nice, all type of books and toys of the moment. Pay with Emirates NBD card and get 15% discount.
Everything thay kids need from books to toys, from education to fun coupled with Starbucks inside in case you crave for coffee.Variety of books is amazing but Prices of seems to be bit higher than some other shops.
The second best in Dubai, good promotions, always updated on whats new, very helpful staff, but small Arabic section
Nice collection
We are spending lots of times in borders . reading books , having coffee and buying our stationary
Great if you want to get a few novels to past time away or making that tedious flight go fast. Good selection in the 3for2 section and generally a reasonable amount of choice for the serious reading.
I had a great time choosing books. Staff were almost falling over to be helpful to get me to buy this book and that. Problem was getting a bar code for a childs toy that took 25 minutes wait and six members of staff. The ladies at the till were non challant and lacked the initiative.
Good in a pinch, but they will never be able to compete with Kunikoya bookstore in Dubai Mall for its massive selection
Very helpful staff always ready to find you books!
Sold me the wrong item. Showed them a picture of the spare I needed, told me the part they sold me was compatible. Turned out it wasnβt and when I went back they wouldnβt give me a refund. The manager kept making all sort of ridiculous excuses
Wide selection of stationary and very good prices.
Not as I excepected.
All what you need in a bookstore and more
My Favorite place to read ,have coffee and spend some time with my laptop :)
Nice, sufficient & good service
For novels and personal development, you will have new and old realeases. Also its a good price.
They have huge selection of books, i just learned though that hardbound books are considered old stocks here, so if youre looking for a hardbound version of your favorite novel, most likely its in paperback already
I have purchased a gift for my daughters birthday at IBB store and made sure that an exchange would be possible in case it was the wrong gift. Unfortunately my daughter received a similar gift and therefore decided to return the unwanted toy which was still in its original box to the MOE store. I was told that refund were not possible and despite me explaining to the store manager that it was unfair to tell me that after I have purchased while someone from another store told me exactly the opposite....Feeling so annoyed to be to told in front of other customers that it was not possible that the staff would have told me such thing, I was treated like a liar. Anyhow, after so many discussions, I left the store without my refund and without the toy as I was extremely disappointed....Unfortunately, we still have some retailers here who dont know how to treat and respect customers.
Good
Good selection, but quite overpriced, especially childrens books...
With the GEMS FAB Card you get 15% discount on your bill. Also you get lot of deals 3 for 2 on books and toys.
Well.., prices are very high.., tried to wrap the book and spent about 20 min just waiting as they couldnβt decide who suppose to get it done :))
Books books books
With the renovation of the Mall of the Emirates this has moved to the top floor, next to the entrance of the new cinema. Good selection of books.
Less varieties
Too costly
The best bookstore and stationary shop ππ
Best place for books truly the best :)
Great best boarders ever totally recommend
The prices can be reduced a bit
The go to store for books, stationary, art material, and all sorts of toys and board games.
They have all types of books