Took my Pomeranian in for a haircut today and showed a picture of the exact style I wanted (they have previously cut her many times before).When I came to collect i was horrified, theyd completely shaved her. You are not supposed to shave this breed so short as it can damage their coat and also puts them at risk of Sunburn. Its so cruel! They hadnt even lined up the fur on her face to match the rest of the body - which they tried to fix and were not able to. It looks ridiculous. They saw no problem with what they had done.Manager called and said i am picky - hardly offered an apology. Unresponsive and unprofessional, will never recommend to anyone again.
Brilliant staff and facility. Personalised care for your dog π β€
Its a great place to keep your dog if you are away.
Great experience and great staff all round. My only issue is the pricing its over the top but overall youll get a quality service
Took my dog for a trim. Explained to them to take half of his fur off. Showed them a picture of how he normally has it. They took more than this and left patches where they havenβt trimmed him properly. Messaged them to give them feedback received no response.Disappointed will not be coming back
Friendly staff⦠love my dogs smell after grooming :)
Very professional and Good in payment.
Love these guys, highly recommend!
Good nice and clean place with friendly staff
We had our first grooming with Shampooch and was amazing. My dog has been very well treated and carefully. Thank you Shampooch!
Walk in for Dog nail clippings. Affordable and a nice setup.
They donβt groom cats so I sent my yorkshire too them, they are extremely overly priced compare to other pet saloons and the hair wasnβt cut evenly! It looked like layers and I wasnβt happy at all. Will not be returning
Best Dog Daycare, The best dog hotel and grooming company. We love your new location.
Visited their branch today at 6.10 I didnβt know they were already closed as there were ppl inside so I walked in and the staff by name of βdinkoβ I think of Sri Lankan nationality came and was extremely rude. And said we are closed why are you coming inside! I got very shocked. Very bad service, he could have politely just mentioned they were closed and I would have left.I was looking for boarding but I definetly will notVisit them again.
By far the best grooming saloon for pets in dubai!The staff has been one of my favorites, they are quite on the pricey side of things but they do an excellent job. I usually take them to their location in al quoz.I recommend them highly
Excellent place for day care for dogs. reasonably priced as well
As always, they are amazing.
Hands down the best groomers in the UAE
Bring my 2 dogs today.. groomers were good and efficient but.... the receptionist is unfriendly and not commercial at allPaid over 390 aed for both dogs with even a voucher which receptionist told me is for one dog only.. sorry but will be looking to other places giving proper discount
Good for dogs
Very well groomed my dog comes out to look at his best and they always add a bandana bib for him
Simply the best (y)
Highly recommended. Slightly on the expensive side compared to other shops but the worth the service
Great service bit too pricey.
We have been taking our fur babies to their salon for grooming for over a 16 months now. Each time they get better and the staff is so friendly. We love everyone there and wish them the very best of Business!
Please dont take your Canine for Bath to Shampooch especially if you have long hair Canine..It was so frustrating that my boy was wet and they did not even bother informing that they did not dry...Also, Rough brushing have made him to lose lots of hair..If you are looking for a Professional place, Please AVOID Shampooch from my own experience..
Pet owners plz be aware of this place I told the groomer to clean around my dogs eyes, which is he always gets. Nobody told me I noticed my dog was squinting all. Next day we went to a vet then it turned out one of their groomers had injured my dog in his eyes. My poor baby right now is recovering from a very sever damage to the surface of his eye either it was the shampoo medicated shampoo or injury with a sharp object.
Best place for your pooch, wether itβs hotel, dog daycare or grooming. Staff were all nice and polite.We love their tag line βwe love dogs!β They sure do! We all do! β€οΈβ€οΈ
Good
Very professional and helpful. Prompt, polite service.
Professional staff, great haircuts (especially Joey) and they are on the Entertainer!On one occasion I was unsatisfied with the job because it wasnt my regular guy and they made sure to fix the problem with a complementary groom next time the hair grew out. And you cant complain about good customer service like that!Would recommend and will continue to keep going so long as they keep their deals because its too expensive otherwise.Also, the little adorable bandanas, such a cute touch!
They are not professional at all. I am not recommending this place to anybody specially for people who are looking for professionalism. The call centre is the worst and they give false information that you cannot trust. The small dogs are not separated from the big ones. πππππ
The specialist was very good
Amazing place to groom your dog. Highly recommend it.
I really liked sending my dog here, I felt they were nice and professional, until they trimmed my puppies hair. Anyone familiar with German Shepards should know you dont trim a double coated puppy. It may have been a genuine mistake by them and I understand that (I only asked for a shower and nail clip). But they tried to cover it up saying didnt do it. His coat is destroyed, his hair is now growing haphazardly and it will take a long time to grow back to normal, if at all.
They do a really nice job
Baco is like a son to me. He grew up at Shampooch. This guys are incredible with him. I trust them Baco with more peace of mind than leave him with friends. The amount of care and love Baco gets from the entire team at Shampooch literally melts my heart. On top of it it is always incredibly clean. Plus the entire team spoils the little rat more than I do.
NEVER AGAIN!It used to be the place to go to until the recent issue that occurred on Tuesday. I have a Pomeranian and I booked for a regular bath and cut, when the dog was returned I have noticed a deep cut on her front leg that was bleeding. I have called Shampooch to report that and they told me they would call me back. They followed back on Thursday saying that they havent seen my dog reaction to the cut on the cameras.. SERIOUSLY???Anyhow, if you love your pet I would not recommend to choose Shampooch services.
Quick and painless grooming.
Very good service with reasonable price , the best day to go in the weekend to avoid the traffic,
They did a great job grooming my little dog
Excellent friendly staff thank you!
The staff there is amazing, friendly, and truly love their furry clients.
Friendly fast service
My boy Freddy came back so clean!
Always busy
Professional groomers and staff. They paid attention to all the details about my two dogs. One dog is 16 and one is 11, so there were many requests from my side.I booked the grooming van and they came on time. The groomers are super friendly. They knew their stuff especially untangling matt fur without cutting the chunk out. My dogs had no wounds whatsoever which was what we experienced twice with the grooming at woof dubai. They were returned to me with cotton soft fur and smelling really good!
They always do a great job with my St Bernard. Their prices are the best Ive found too.
Take good care of pets
Great place for your. Pet
The place opens during office hours which doesnt make any sense for pet owners with a job and its almost impossible to get an appointment on a Saturday because of lack on manpower
Afterwards received a call that a discount was applicable. They should have given that during payment.
Good staff and service
Friendly staff and delightful service
Great service!
Great πΆcut
Good service
Great place for your dog
Its unprofessional place...wasting of time ....we call them and the guy give us false information and we went there for nothing....am not recommended this place
Amazing price
Very friendly staff!
Good service
Expensive. Bad location.
Very professional.
Well staff and well management
Ok
Another professional facility for pets
Dubai
Good