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DKC Veterinary Clinic
Dubai, United Arab Emirates
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Ma
Review №1

Dr. Stefano and the whole team are amazing. From the moment you reach the place, lovely hidden gem between trees. Friendly ladies on the reception, reasonable prices and clean facilities. Poop field area for the dogs, complimentary coffee and tea with sweets, all those little things make you feel welcome. Highly recommend ♥️ will definitely come back soon

Pu
Review №2

I have 2 very old and very small rescued dogs. One is 17years old and blind, abused from previous owner and is very nervous. Whe I dropped her off she was shaking with fear. The other is just anxious. I dropped them off, the staff were wonderful so understanding and very friendly. When I came to pick them up.....I found the old girl asleep in the middle of the floor in someone elses bed. To me that was just so heart warming that my baby felt so relaxed she slept......I definitely recommend them. Totally understand dogs needs and fears and accommodate them. I am taking them back......

Sa
Review №3

Great place for animals to have a great time with amazing and cute people

Al
Review №4

I would recommend DKC Vet to anyone who is looking for a Veterinary service. I have been going to them for the past year and half and not only my little yorkie (Leia) has been receiving quality care and best support. What a like the most is you can see and feel the love the team has for pets, especially the ladies at reception.Thank you for going above and beyond your duties as vets!

Vi
Review №5

Awesome clinic with very courteous staff and reasonable fees. Dr. Jacques was excellent. He did a thorough physical examination of the pet and patiently answered all our questions.

Ru
Review №6

The environment is good, doctor is professional. But for the front desk, she said to me that she cannot understand my accent. While...this is in Dubai, not in the UK. If you are aiming at a broader market, you might need to strengthern your listenning skills with different accents. Otherwise you might only have British speaking guests in the future. And for me, I will stick to my Chinese accent! 😊

Ja
Review №7

This is my first time visit this vet for check up my kitten and did microchip.The people who work in reception was soooo kind and helpful. I made reservation thru phone and she was so nice and it feels so organized and well systemed.The place also looks so lovely and chilled.Doenst feel like typical vet vet, so I can feel relaxing with their atmosphere too.And my veterinarian Julia she was the wonderful doctor and super kind.This is my first pet and I have not much knowledge about my 4months kitten. So I ask so much question even small and simple stuffs. She was so helpful and explain and check up everything of my kitten with gentle and kind way :)Im so happy to find this place and happy for I brought my kitty here too 🥰🥰*This place is usually fully booked so have to make an appointment before visit*

Ah
Review №8

They are one of first vets in Dubai and one of the most trusted ones.We have heard so much about their services, qualified team and their professional work by so many and we agree a 100%.We have worked with DKC relocation office to relocate our Labrador from Amsterdam to Dubai.They were fantastic from the beginning to the secone we were reunited with our furry boy.They offer relocation, day care, boarding service and most importantly a trusted Vet.

Ch
Review №9

We dealt with a few vets before finding DKC Motor City and they are by far the most reliable and helpful. It’s not often in Dubai that you come across a receptionist team who genuinely care. Anytime I emailed or called with a question they would always be willing help and if they didn’t know the answer they would follow up and always call me back, something I feel rarely happens in Dubai. We have moved back to Australia and I will miss having such a reliable vet clinic.

Ja
Review №10

If you are planning to bring your pet to a new vet forget about these ones.Ridiculous, my dog was really sick and they only managed to make him worse. And didn’t even manage to show interest and call to check if he was doing well.All they excel at is asking you for your credit card.Plenty of other better options

Ma
Review №11

Best vets I’ve been to so far ! Professional and welcoming, always lovingly patient with my less than friendly cat… and such a cute place, feels like a little cabana in the wood, you’ll forget you’re in a clinic !

Re
Review №12

Good honest Vetcare. They have always found time for an urgent appointment

Na
Review №13

Super good vet. The nurses were awesome. The Dr were brilliant. They were friendly. They cared for my dearest Luna. They called to check on her. They called and msg a day before to remind about the appointments. The price was fair. The surrounding of the vet was beautiful. Birds everywhere...and the inside was comfortable and the pet shop was good. I would recommend this place definitely

Ma
Review №14

We have been using DKC for four years, great service and reasonably priced. Location is also perfect and ample parking.

Sp
Review №15

They took very good care of my cats during transit. They were very responsive too! Thank you DKC!

An
Review №16

The best veterinary practice in Dubai by far. Well qualified and very professional staff.

Jo
Review №17

We are so happy with the DKC clinic in Motorcity. Very kind and caring. Wouldnt go anywhere else.

Mo
Review №18

They dont value customer feedback, very expensive

Sa
Review №19

Excellent service, and very friendly vets

Bi
Review №20

The worst vets office Ive ever encountered in my 20 years of being a dog mom. They are rude every time I visit and have lied to me on a few occasions . I would never advise you to take your dog here unless it is the most urgent of emergencies and it is the only option.

An
Review №21

Came here for a health checkup after the flight of my cat to dubai. Very kind vet, caring with my cat, and very acceptable bill for the appointment. This place also sells cat food.

Im
Review №22

After trying other vets in Dubai, DKC is definitely the most professional and most responsive vets. They are very hands on, and clearly have a lot of experience handling different animals and breeds of dogs. My dog is terrified of going to the vet, and DKC staff always calm him down and handle him very well. I really recommend these guys.

va
Review №23

Lovely clinic with wonderful staff that truly care about our fur babies.

Ca
Review №24

Very friendly and really fast service with good waiting areas

To
Review №25

Amazing service at a third of the price of what Ive paid elsewhere. Truly took the time to go through my pets issues and all of our treatment options. Amazing layout too!!!

Al
Review №26

Amazing place, super friendly, professional and patient staff!! They are always very happy to help and the vets weve seen are all amazing.We brought our kitten for vaccinations and neutering surgery and all went perfect. They really took excellent care of our baby 🐱 highly recommended

Ki
Review №27

Visited first time today with my cat. From the minute you step in you are greeted with happy faces (of course the masks obscure the smiles). The staff are all polite and helpful. Dr Miles attended to us. He was so calming and caring throughout our appointment! Both pets and owners are treated like VIPs! I really cant fault this little gem thats tucked away. I shall be returning in the near future!Thank you to all the wonderful staff, keep up the good work.👌😻

Je
Review №28

Its a very good clinic.. they diagnose the cases well and if its a slight infection, they ask to wait rather than spending on the medication.

An
Review №29

Love the ambience around DKC.

To
Review №30

Absolutely brilliant, loved the two crazies on reception. They made our day with giggles and coffee.Would definitely recommend the crazies and the vet to everyone.Thanks for the brilliant service, been trying to.make Rorys cat sick so we can come back, damn cats not cooperating at all.

An
Review №31

Very happy with the service. The looked after our new Pomeranian with great care and advice.

kh
Review №32

Great service, very helpful and honest. they dont just try to sell you things

SK
Review №33

The place itself was very welcoming. We have a 4 months old kitten and we had to get him a DM tag , which we got in DKC for reasonable price. Apart from that, we had few queries in regards to our kittens behaviour. She answered all our queries to our satisfaction. We were very pleased.

Mr
Review №34

Overall the experience was ok, however, the fact that I cannot be in the room during the simple consultation threw me off a bit. Also misdiagnosed my cat, assigning teeth removal surgery with an incredibly high price tag. Went to other clinic for a surgery and when the vet checked the cat, she was completely healthy and didn’t have to undergo a painful procedure. We double checked with another specialist for the third opinion and they said that no surgery needed and cat is completely healthy.Taking such an important profession as a way to rip people of money with disregard to the pet health is a very wrong strategy. Wishing them all the best, but no longer a patient there

Ba
Review №35

Recognize placeevery thing in this hospital fantasticand so beautiful placeDKC VET NICCCCCCE

Ta
Review №36

Veterinary clinic is highly recommended Dr Stephano and all the reception team are nice they care they pay attention and they are professional! We are satisfied and happy

An
Review №37

Lovely staff, nice clean clinic. Dont park on the street as its on a round about, ask where to park when you arrange your first visit

Ka
Review №38

Well qualified and experienced vets

Xa
Review №39

I love DKC veterinary clinic. The vets are the best and I trust them completely with my furkids. I would highly recommend the Clinic

Ca
Review №40

It was a great experience so far with the us and our puppy. Everybody is very nice and engaging and our dogs doctor was very helpful especially that we are first time dog owners.

Ma
Review №41

This place is open really early, which is perfect if youre in that area and need to visit them before work. Its clean and neat. The staff is easy to talk with and understanding. They have a variety of products and food there for your pets too.There is a very cute outdoor waiting/ smoking area thats set up for you and your pet. Theres also an indoor waiting area, with a coffee machine and some snacks for free!

Fa
Review №42

Very professional service

Ve
Review №43

The staff are very attentive and care about the pets well being. Good vets, good nurse and staff. Very professional.

Ju
Review №44

Love the vet. Excellent place for pets

Ma
Review №45

Excellent service and care for our fluffy one

Da
Review №46

Expensive. But Too class service

Ro
Review №47

Our cat died after an intended spay surgery in this clinic. Her uterus was not found claiming a rare case, and without informing us a second incision was made.The cat was handed back to us shaking, screaming, and did not move or eat until she died with breathing problems bleeding from the cut wound.We took the cat to their referred emergency clinic, and only after 2 days they showed interest in an investigation for the cause of death but the body was already sent for cremation. Only received a call from the doctors 2 days after her death. No compensation was recieved, no root cause discovered, and no empathy was shown from them....in reply to response on 15/12/2020:Thanks to Dr Miles, Nana is doing well. Unfortunately, under Dr Stefano hands, Tama ended tragically.Returning the cat back to us in a shocking state and not informing us before the second incision were recognised by the manager as mistakes, and its affect unknown as no discovery on the body was made (explained above).Privately, discussions could go on forever with assumptions. Publicly, brings awareness that such tragedies happen. I personally trust what thought was best was done during surgery, but a more proactive approach, with more precise, informative explanation for the cause of death is expected. For me, the outcome wont change, but would bring an insight to the clinics team and knowledge of the profession.Further to charges from other services all under this clinic, the unsuccessful surgery had non recoverable cost of AED 1000 plus AED 2100 for the cremation, in addition to the intangible sentimental cost for Tamas loss.

sa
Review №48

Amazing cattery experience! Wonderful staff and lovely atmosphere. Great, highly recommended. Especially thanks to Becs for her personalised service and assistance.

Sh
Review №49

This is my second experience with DKC and I have to say I have been extremely pleased. Our first experience was a cat relocation from Beirut, Lebanon where DKC was extremely helpful at making the move as painless as possible. This time we took our cat, Misa, for grooming on sedation and again we had a great experience. From the excellent COVID-19 precautions to the polite and efficient staff, to medical professionalism, to the call back to check on how our cat was doing, it has all been an more than expected and better than could be asked for. Highly recommended!

Em
Review №50

Amazing place! Both my cats were under their care recently. I can not thank the team enough for their professionalism, compassion and excellant customer service. I was extremely stressed and they always keep me fully informed about their treatment plan and progress. The vets called twice daily with updates and sent the updated invoice every evening. Thank you so much. As much as I love you all, I hope I will not see you soon!!

re
Review №51

Lovely clinic and Dr Stefano was amazing. He gave me a full informative explanation of my 2 cats last medical condition which was actually a wrong diagnosis from a previous vet who had unfortunately also charged me a lot for unnecessary tests. The prices and service at DKC are very good & trustworthy in comparison to other vets in dubai so I highly recommend.

Ma
Review №52

Polite. Helpful and there was no waiting time which is convenient for pets.

Wi
Review №53

Been a customer for years. Always friendly.

Ra
Review №54

Best Vet place in Dubai for Retrievers

Sa
Review №55

Exceptional quality 👌👏

Qu
Review №56

Very friendly people and only positive vibes.Happy to deal with them from the first day

Ca
Review №57

This clinic provides one of the best services, everyone is friendly and everything is very well taken care of, the atmosphere is lovely. 5+

Su
Review №58

Very helpful

va
Review №59

They are the best relocation company in Dubai. We have used then to transport our dog from Holland and they were attentive, sensitive and caring at all times keeping our pet priority.The communication was very consistent making sure we were updated at every stage. We were very happy with their service, I would highly recommend them.

Mo
Review №60

Very friendly stuff and doctors are excellent

Si
Review №61

Just love em. Caring, compassionate, thoughtful, and always there to help

Jo
Review №62

I really feel safe leaving my pets in their care. Staff are always very accommodating, vets are thorough and very knowledgeable. I also find that they dont waste money running unnecessary tests, and rule out basic issues first, before moving on to the costly stuff. Great customer service as well.

Dr
Review №63

Professional staff, nice atmosphere, speedy service, variety of food, toys etc

ro
Review №64

Super friendly staff in a very comfortable setting.

N
Review №65

Lost a pet due to their arrogance and inability to help in dire need.

Sa
Review №66

You know your pets are in good hands. It has a really nice vibe and atmosphere, very friendly and welcoming, and reasonable prices. Also they dont just try to make you pay a ton on tests and exams unless its actually necessary. They have a staff made up of animal lovers and people who really care for animals. I personally loved it 👌

ab
Review №67

I Replied to you on the mentioned email address.If you want i can post the reply here also.

Za
Review №68

They are bad !

Br
Review №69

Great service as always.

Cr
Review №70

I have no words to describe how grateful I am with this clinic and everyone who collaborates there as a team! A super-equipped veterinary clinic with a unique interest in saving lives! I will be forever grateful !!! 💝

Er
Review №71

A great place for pets. I got my cat spayed and quality of the service was amazing. Flip side is hidden cost where they dont communicate properly about additional charges

Aa
Review №72

Great, caring staff who looked after my dog.

Mi
Review №73

Cozy place where you are greeted with a warm smile. Our cats received proper treatment and medications everytime we took them there. The treatment prices seemed to be on the higher end for us, compared to the other vets we went to.

Ra
Review №74

My favourite. I like the warm, artistic, friendly atmosphere they created for anxious pets and for their owners. 😊 From yearly visit, to major surgeries, to moving abroad or bring your pets to Dubai, this clinic is fantastic with warm, professional personnel from receptionists, to assistants, to doctors. I always highly recommend it to all my friends.

Sa
Review №75

Great customer service and very polite staff at reception

An
Review №76

I used almost all of the services offered by DKC (relocation, boarding, vet clinic, and home-vet-home transport) and I must say - they know what they are doing and care about our babies. Very happy with their service and will use DKC as long as we live in Dubai. Highly recommended.

Ha
Review №77

Best Vet in UAE so far

Ke
Review №78

Fantastic veterinary care from all the team

Si
Review №79

Great place, unfortunately a little out of the way, clean facilities and lovely staff.Just a suggestion, an elevated cat box shelf might be useful in the waiting room. I’ve seen this in other vets and it really calms our cats while waiting in the reception. (Perhaps there is one and just missed it)Lovely vet, we put in the highly recommended category.

gv
Review №80

Excelent place for your pet. Great team.

Eu
Review №81

Most incredible team of animal lovers, full of care and support.

Ji
Review №82

I got a pet last September and I have gone through more than 10 veterinary clinics since then. Jumeirah, Al Wasl, JLT, JVC, Al Quoz - you name it. Every clinic was so eager to make money out of each visit it was disgusting. One clinic in Jumeirah which has amazing review did a lab test on my dogs ear to find what kind of fungus is causing ear infection - then show me a result using a picture from Google and charged AED 650! Finally I am settling with a veterinary clinic that makes sens, professional and actually care for animals. Please watch out for scam clinics and doctors all pet owners out there.

ta
Review №83

Friendly staff, professional vet doctors, nice ambiance.

Mo
Review №84

I was an ex staff of Dubai Kennel & Cattery. It is a great place to work with. I have learnt a lot about animals behaviour and they are more like human.Dubai Kennel & Cattery far more different than before. I think all the credit must go to Mr, Todd Carlson the Managing Director who worked hard to develop the establisment.Well done boss.Ex staff,Razul.

Om
Review №85

Very nice staff. They handle your pets with so much care. U pay extra but pets dont feel stressed thereVery nice, thank u

Fa
Review №86

Friendly, thorough and engaging vets. Not terribly expensive, as some have said, for the quality of care and information you receive. During our first visit, the vet could have completely fooled us into paying for XYZ and I wouldn’t have had a clue since our cat was going through, what we considered, a scary infectious episode. We received solid information, good advice, good care and came out feeling “unrobbed” - for me that’s enough to make a recommendation, and enough to visit again.

Ch
Review №87

Reliable vets and friendly staff. Vets do not seem to over-sell. So far, only positive experiences.

Gr
Review №88

I love the laid back atmosphere of the clinic. And we love Dr. Julia. She is patient and kind and takes her time everytime she sees my cat and is patient in answering every question that we have. It is pricey but totally worth it.

fa
Review №89

Took my puppy to this Vet Clinic and ended up with a complaint because the Vet hit my puppy in the mouth with the leash handle infront of me. I am very offended and disappointed with this Clinic.

Da
Review №90

Theyre great. Professional and precise. My girl Enid was taken care of with the utmost care. They helped with the process of international travel and all her shots. If looking for a vet in DXB, this is the place

Pa
Review №91

Perfect assistance to our dog

Mi
Review №92

Nothing can explain the relief Ive felt after taking my sick cat to the extremely professional and knowledgeable staff of dkc. Im so happy i decided for a second opinion after the first vet misdiagnosed my cat with kidney failure and suggested I put her down.. Special thanks to Dr. Stefano for his straightforward answers and care, we really felt like he cared about Lola. Best vet in dubai!

Ca
Review №93

Great vets, caring, understanding, and open long hours, can’t speak highly enough of them!

HT
Review №94

Great place, lovely staff. The vets are professionals and love animals. I always bring my pet dog here.They saved my dog from parvovirus which he had when he was 5 months old.

Br
Review №95

All our three pets-two dogs and a cat are well looked after at DKC Veterinary Clinic. The vets are highly professional, knowledgeable and are friendly to the animals and humans too. Their reception staff are courteous and the floor staff are helpful and attentive. I would highly recommend them! We have also tried their boarding in Umm Ramool a few years ago and our dogs were well cared for, we had nothing to worry about! Thank you DKC.

Na
Review №96

Having visited over 10 different vet clinics in Dubai during past 6 years, I can confidentially say that this is only 5 Stars veterinary clinic in Dubai! They leave by their slogan - Animal Care by Animal People. Most professional vets I came across. Great customer service, warm and welcoming atmosphere. Best decorated veterinary place ever - I just dont feel like leaving from the clinic :) Costly, but worth every penny as I rather pay once for proper diagnostic and treatment, than dragging my cats from clinic to clinic...This is first clinic where I was advised ahead about possible cost of procedure, first clinic where vet gave detailed feedback on what has been done and show x-ray, photos and explained tests results. Will highly recommend DKC to everyone I know who has pets.

Al
Review №97

Very easy to schedule, to find, to park. Friendly personal, exellent Vet. At his previous clinic our cat always growled and hissed at the vet. This time it was very pleasant time with Dr.Lucinda.Nice and fast service.Thank you!Very clean, cute and well organized place.And such a great garden in front of the clinic!

ke
Review №98

Nice Cosy placeProfessional staff

Ma
Review №99

Always happy to see my dog and they always make her feel welcome

Im
Review №100

I am happy about the service, from making appointment to doctors knowledge and treatment.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.dkc.ae/
  • Phone:+971 4 211 4800

Categories
  • Dog day care center
  • Veterinarian
  • Pet boarding service
  • Pet moving service
  • Pet store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
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