Urban Tails are fantastic! I have a rescue dog and he loves it there. Everyone that works there are so friendly and kind and clearly love animals, they take such great care of the dogs! I would highly recommend this resort to anyone!!

My dog loves it here. She is well looked after and the facilities are really kept clean. The staff is super friendly and loves animals. I would recommend Urban Tails to anyone looking for a daycare for their furry family member.

Well managed, clean and pet friendly team.

The best pet hotel I’ve ever seen! I’m so glad that I found them :) I’m so obsessed about my little girl Strawberry and I couldn’t trust anyone to let her stay with until I found Urban Tails. The Urban Tails team know and love what they do! This is the only address I can let my little one stay in💜 Thank you guys! We’ll see you soon again☺️Strawberry’s mom

The best daycare / boarding / grooming facility in Dubai.The staff is incredibly friendly and professional. They love working there and they treat each pet as their own.You can see how they treat the dogs via a web cam, they play with them, cuddle them and keep them fresh, clean and happy at anytime of the day.The place is big enough and they only accept a certain amount of pets so they can really maintain the best quality of service.They are reachable at anytime.Our dog literally cries when we park there from joy!They respect and acknowledge your pet need from food to medical needs.We are so lucky that we have found them in Dubai.The pool area is heaven for the dogs:)

My cat has had so many issues with boarding and I was scared to board her Urban Tails isn’t boarding it’s like a kitty hotel.The process to book my cat was easy and when I picked my cat up she was so relaxed and happy. I love the fact they have cameras in the area so I could watch her day and night plus you can get an update on your cat and their eating, bathroom and playing. I could not fault the resort and have her booked already for Christmas. Really happy customer!!

Very nice people but likely that their turf has turned old as my dog had his paw abraded (literally skin got separated)

Great place to send your dog to play or to house your cat. My super anxious dog was put there for a week and after seeing us again to great excitement, wanted to run back to the other dogs! Gave me a taste for a good boarding kennel is like as not all are equal in the quality of care they provide.

Professional and well organized. They have one of the largest outdoor space out of all kennels in Dubai. Have a vet on site and dogs are happy

Great place for your dogs to play indoors and outdoors.Super friendly and extremely helpful staff always on hand to answer any questions or concerns you might have about your dogs boarding or daycare.Lovely, clean facilities.Would be even better if they opened for daycare on Fridays.

Great environment for my Bulldog, she is very Happy and well looked after both in Daycare and the Kennels.Would definitely recommend Urban Tails.

I left my cat for 10 days and was really happy with the service. Place is spacious, clean and give plenty of play time throughout the day. My cat wasnt stressed when i picked him up. Staff is caring, professional and trustworthy. Highly recommended.

Great place and people

A wonderful facility where your pets can sociallize and play without you having to worry. Run by highly qualified staff.

Great place for all your pet needs. Vast covered areas for pets to play. Friendly staff.

The best place n the emirates, my dogs were regular customers there and loved to be there and they were relaxed coming back! The staff is awesome and loving, the owner precious and the food and treats they sell special!!!! Very very awesome place to bring your dogs with no worries at all!!!!

Been with urban tails since they opened and their service has gone to the dogs (pun intended).Management talks down to you and are passive aggressive. They bark their opinion (justified or not) into why you are doing something wrong or how you should use one of their services to fix your pet.Only reason why i give them a 2 stars instead of none is because some of their staff trully are fantastic at their work and love their job.Its just a pity they dont have power to implement their positive attitude on their superiors.

The only place I trust in UAE! The happiness of my 2 “babies” when they stay at Urban Tails is priceless!

Our two cats stay regularly, always well looked after, in their cat condos 😀

Staffs are accommodating and the place is heaven for pets

A fabulous place. My dog has had a few holidays here now, the last time at very short notice due to a family bereavement and the staff were wonderful. I can’t express how grateful we are safe in the knowledge that our pooch is so well looked after while we are away. It’s brilliant being able to watch her play on the webcams and the daily posts on the Facebook page are a great comfort. Thanks all, you are amazing 🐾💕

All is fantastic... Love you..Thanks...

Highly recommended for pet care

Great

Good place for yuour pets

I rate them low as the reception staff is too rude. If they Hv been so much rude to me , I dont know how they will treat my dog and secondly they dont even feel sorry about it . The pick up between 8.00 to 9.30 am and drop off timing is between 4.00 to 5.00 pm. Which according to me is not at all convenient for working people . Most of the day care gives 12 hours services.

Best place for your pet in Dubai. I worked with Damien,trainer at Urban Tails to train my unsocial and very strong minded shar pei. With Damien guidance I transformed my beloved dog which I could not do with other trainers.Staff,Nikky especially deserves mentioning,at Urban Tails love dogs and it shows. And my pet more than happily enjoys time there regularly. Every time I pick up a very happy and well exercised dog. Last time he even tried to pull me back in after we left their grounds. Place itself is well organised, clean and full of very happy dogs.

The best thing you could do to your furry family member, a holiday at Urban Tails resort while youre away on holiday yourself! When i first heard of them, it seemed too good to be true so I decided to trek over to Dubai Investment Park and see it for myself. I was not disappointed. Right from the reception, all staff members were very warm, attentive and loving. You could easily tell that they loved animals, and were truly dedicated to ensuring their wellbeing whist away from their homes. The premises were clean with great attention to every dogs need. The play areas and the living facilities were immaculate. My Maltese pup had a suite to herself, decked with a couch, a rug and a camera! This was the best part of the experience, I could see her at all times, while playing and when in her suite - this comforted me and I knew she was in great hands, The facility has pools (for big and small dogs), a doggie gym and a really cool grooming area. She had special cuddle times during the day too! I think Malti needs a holiday, to go play and enjoy herself and Im going to ensure she gets a few this year, of course subject to them having room. Well done you guys, I know Malti will always be safe and happy and I wont have to worry about a thing when away. PS do you have room for her over Eid break? *cheeky grin*

Very nice