I called DKC to fix an appointment for a survey of their setup and a discussion relating to the relocation of my pet, but was totally taken aback at the rude and non cooperative response on the phone by the employee attending to. me. He blatantly refused to give an appointment and asked to activate the relocation first. he never did explain what that meant exactly but refused to cooperate and portrayed a very rude and insensitive disposition. I asked to speak to someone mature in the organisation but it seems there was noone availabile at the time..(1pm Monday.) I was only told he would tell his colleague to call back. Such behavior is unsettling and does little to instill confidence to deal with dkc.It is a matter of our precious pets and we need to be sure they are in safe hands . At this point, DKC does not offer me any comfort.

Our experience with DKC was absolutely great, thanks to Tim who managed our case. We were relocating to India after spending 18 years in Dubai. Our house cats had never experienced any outdoors other than our garden and vet visits. The very thought of flying them and the overall process made us worry. From our first interaction with Tim, we were impressed and comforted with his experience on this topic and assured us about moving our furry babies safely back to India with outmost care and professionalism.All information on the process, paperworks were managed professionally and efficiently, keeping us informed on all the updates and timelines. Tim was always reachable for any queries. My pets arrived safe and less stressed than what we expected. Warm thank you to Tim.This is a picture of our pet, who looked keen to take another flight :).

Amazing place and very helpful, kind and welcoming staff.. Highly recommend! more than enough and detailed information you get at the first visit and you never worry about your pet while with them ❤️

Very friendly, clean and trustable. Employees are amazing, skilled and kind. Highly recommended

DKC Vet gave our dog the best care imaginable over the four years we lived in Dubai. When we needed a place to kennel her AND relocate her to Pakistan, we knew that DKC would be the right call. From our first tour of the kennels with Donna, to the relocation process with Tim, we were consistently pleased with the communication, expertise, and timeliness of all steps. Our very anxious rescue dog had a great experience at summer camp, and kennel staff kept us up to date with weekly photos and check-ins. We give DKC Vet, Kennels, and Relocations our highest recommnedation.

My experience with Shaila and Janet were outstanding and they took great care of my African Grey coming to SA and communicated with me throughout the entire process. Highly recommended! Thank you very much for the service.

Exceptional service from the day I contacted them till the time I received my Pet. Managed our expectations very well. Thanks Fabio

Close to the airport to provide easy location accessibility to pets in process of relocation. Very clean. Relatively spacious. However, the individual animal pens were small.

Superb ambience, great care for our pawpals😻

We moved from Dubai to SA with our dog Sam. We were supposed to fly all together but faced issues due to the Covid and Emirates suspending their flights, and the laboratories in SA not having a reagent in stock needed for the blood test.We had to leave Sam behind, waiting to find out when he would be able to fly and allowed into the country. What could have been a stressful few weeks full of drama and issues, was a walk in the park because of DKC. They have been on the ball constantly, updating us every step of the way and they have been so pro-active. You just know that you are in good hands and there is nothing to worry about. Fantastic company and fantastic caring and empathetic people.Daniella

The best company for importing and emporting your pets, they are really taking great care of them! And they are so professional regarding papers and everything you need.. Highly recommend!

DKC helped with the relocation of my beloved pet bunny, Fred, in 2017. I couldnt have done it with out them. They were friendly, helpful, organized and efficient. As you can imagine, there was lots of paperwork issues but DKC helped a then newbie navigate the tricky challenges and got everything sorted. DKC liaised with my UK agent to ensure all paperwork was correct before he was collected in London then they picked Fred up from the airport here and dropped him off in super fast time. It was a stressful time simply because of the worry but DKC honestly made the entire experience feel so much lighter, I felt like they were shouldering the worry with me and taking care of him as I would.I have since stuck with them for all vet needs for Fred and his rescue rabbit sister, Louis. Thoroughly recommend DKC for all rabbits needs!

We cant be more satisfied with our experience in DKC boarding, vet service or even relocation they care for the pets they are professional you can trust them , we handed our husky for 3 weeks to them he was safe and sound happy we get updates on email weekly pictures. Good job keep it up

Since 2004 I ship my pets with DKC and I know why. 2 of my cats did fly to Germany today. The entire DKC team - my contact was Fabio- did bend over backwards to make this experience once more flawless and completely hassle-free, Samson and Amanda landed about an hour ago. Thank you very much DKC, please stay exactly as you are

Left 2 of our chihuahuas with them for a week - could enjoy the vacation without a worry in the world. People there are very kind and professional.

Excellent service. Doc Stefano is really very kind with our pet. He is always ready and available to assist even on email. So are the support staff. Reasonably priced.

Are the macaws and cockatoos for adoption

My cats are so happy on their holidays.Most animals loose weight in kennels, my cats gained weight!The staff are amazing.

Very friendly and clean and they love pets

They take very good care of pets

Amazing team! Relocated my dog back to California in August couldn’t ask for anything better. The team are professional and always gave me updates on how my dog was doing. It was a long flight but he arrived happy and excited.Definitely recommend DKC especially Janet :)

Fabio and his team are simply amazing! When I had already given up on taking Mylo as hold luggage on same flight as me he came up with solution. Answered all questions and made everything sound easy🙏🏼😊🐶forever grateful Laura&Mylo

I have been using DKC for many years now. Whenever I travel, most of the time Jo (my African Grey) goes to stay with DKC who take all the care for her and keep us updated via emails. The team is super friendly and highly experienced. I totally recomend these guys

Excellent care for our 4 legged and feathered friends. Fantastic knowledgeable relocation people for same.

Great service for my cat. Attentive, they gave me a full report at the end of his stay and was treated really well. They groomed him and clipped his nails. Highly recommended

Always helpful. Really look after Stanley which gives me peace of mind

We used DKC to relocate our cat from Dubai to auckland New Zealand. I must say this ,these guys are professionals and they know what they do .They made this difficult complicated journey due to covid and NZ regulations so smooth and easy .They explained every step they reminded and guided us in each step .Janet was amazing and made sure to explain each step and follow up with every single detail .

Is there any macaws for adoption?

They were great with relocating our cats

After being a happy and loyal customer for many years I was denied a simple service (stock a bag of special food per month) offered by them. Staff was unwilling to help us and management supported this. After having spend a couple tenths of thousands with them I was hopping for a bit more understanding. Good place but you are just a number with them no effort to go the extra bit unless is billed signed and stamped.

I have 2 little rescues....one has developed an eye condition that cannit be treated and has meant she has gone blind. Dkc treat them so well and i am so comfortable to leave them here and never worried about their well being. They come home happy and relaxed and so makes me feel happy too !!!

This is the best place to board a pet.We have been using the service since 2000 on and off and we always come back and are super impressed.

Recently I used DKC pet relocation service to bring my puppy back to Dubai, they have done a great job, Fabio was very professional, fast and clear on every step, also kept me informed all the time making me feel less anxious as it was the first time my baby traveled on cargo, also the delivery guy, I forgot to get his name but he was very friendly and patience with Ludwig(my puppy). I highly recommend them! its so hard to find a good service in Dubai, I will bring my dog to them again for sure! Thanks a lot guys✨✨✨

Stanley was very well looked after would highly recommend

It was my great pleasure to work with this establishment as I was an ex staff I enjoyed a lot and learnt many things about animals that I dont know before.They do care animals more like human.There are seem more changes in Dubai Kennels & Cattery because of Mr, Todd Carlson the Managing Director.Great Job, well done.Ex staff,Razul.

Very best animal kennel and shipping company in UAE. The staff are highly trained, knowledgeable and so caring. They also operate best veterinary clinic in the country. Cant say enough about this company. If you want the best care for pet go here.

The most knowledgeable people regarding import and export of your pet. 👍

The best service in the country. All animals are treated with love and care. It’s like going to a 5 star hotel but for animals !!

They give complete info

I used DKC services to relocate my cat from Dubai to Amsterdam. Amy from DKC has been amazing in every aspect - she was perfectly well informed, communicated with me at all times, offered a lot of free advice and help and has been very caring throughout.I am very impressed by their services, responsiveness, and overall amazing and caring attitude towards humans and pets :)I cannot recommend them enough for anything related to pet relocation and thank you Amy!

Uae Dubai city of love i great to the crown

Lovely place with lovely people! ❤

Great kennels and delivery service as well. They handled the importing of our dogs and it was stress free. Dogs have great space to play and always come back healthy and happy! Feel happy leaving my dogs there and the staff always know who my dogs are when Im asking about them!

I haven’t visited this place yet but I was wondering if we can adopt a dog from here????

The staff is caring and knowledgeable about pets. And the place is perfect as a home away from home for our little furry friends.

I went there to check the place they welcomed me and gave me all the information about cat boarding ,the place is clean simple and like home for pets i saw them taking care for the cats who are boarding there while i was on a tour with the staff you can rest assure that your pet in a safe place.

Ive dealt with DKC several times. If you need them to take care of the relocation they do an excellent job. If you just want detailed information so you can do it yourself, its on their website and if its not there, email and theyll tell you want you need to know.... That is a rarity. Thanks.

Very nice place. They have good services and completely positive environment.

THANK YOU FOR CHARGING ME1500 usd to absolutely provide ZERO care for my cats! They arrived hungry and smelling like pee because you did not take care of them while on transit!My cats looked miserable and mistreated. How can u be proud of being exclusive to Emirates?! Horrendous pet handling!

A delight both for me and for bosco 😁.. staff are super helpful and high professionals. Bosco loves it and they always look after him so well..

Best service. Have used twice to relocate from USA to dubai and no problems. Very easy to work with and quite responsive. Happy to answer any questions and would recommend to anyone without hesitation.

One of the best places to take care of your lovely pet while you travel out for vication

Our dog loves daycare and overnight boarding here as they have a great outdoor space for the dogs to play plus for overnight the dogs have a little rooms that lets them go inside and outside.The staff and handler are all great and take good care.

Friendly and professional. Kept in contact while our dog was there for 24 hours on her way from Melbourne to Manchester. Sent a photo and updated us on when she was eating and that she was safe and well.

If you are in search for best pet care, then you can visit this place anytime. They have best doctor for Pets, who are very knowledgeable. Great experience!

Woody had a great stay as always, all staff are extremely friendly and we had a thorough breakdown of his time tgere including who he played with and his eating. We have used DKC for many years and highly recommend!

Help us with all our needs to bring our fur babies from UAE TO USA.

I am not often writing reviews. But this time I want to do it.I am already several years customer of DKC Kennels & Cattery and DKC veterinary clinic.We transferred our beloved dog from and to Dubai and DKC Team did a great job! They do everything and you dont need to worry about anything. Your dog will be well taken care of, emails answered immediately and they explain everything in detail.For those who find services of DKC a bit pricey, trust me, you will not regret the money you spend. Special thanks to Philipa, she was really patient with me and with waterfall of my questions.

From checking out their website and seeing thier videos, It looks and seems like a really nice place!. Thats why I gave 4 stars :). But Im wondering if people can adopt from there or not? cause Im planning to go there to adopt a kitten.

Highly recommended for all your pet needs. They helped ship our dog from China to Dubai, settled her for 2 months and we couldnt have been happier. Look nowhere else.

For export your pets. Good service

I would give 100 stars! Loved their clinic (cozy and nice), lovely staff everywhere with genuine smiles on their faces and great doctors (professional, helpful and gentle) and compared to other places even better prices. I went to quite a few clinics until now so i can compare the service&ambiance and prices and that is why definitely i feel/say DKC is exactly what my cat and I needed! Had great experience with them, i already refer this place to my friends because i trust this place & its staff and it feels so comfortable and nice to be there . Thank you DKC!

Very helpful staff and the services offered will leave you with no worries leaving your pet in their care.

Its an amazing reception area and amazingly nice people.

I would like to share my experience with DKC in order to help other pets parents in the process of relocation, often very stressful for us, full of fears. So, if I could give 10 stars in this review to DKC, I would do so.I cant highlight enough how happy I am that I found this agency to do all paperwork on my behalf at Abu Dhabi airport, how helpful Amy was in this process of relocation of two dogs of mine from Belgrade to Abu Dhabi. Amy is super professional, calm, initiative, full of understanding and patient, she never ignored any of my e mails, and I am sure we exchanged more than 150 e mails in 3 weeks. She had answer on all my questions providing me with all necessary informations and tips for this relocation. The thing I appreciate a lot is the fact that she was responding on my e mails in literally couple of minutes. In case she was not able to respond or absent, there was always some other staff from DKC who took a minute and responded.The process itself at the airport was in the end very fast and smooth, John took care of everything and used every spare minute to explain and introduce to me the next step of the process. He was very kind and took initiative and asked one of the staff at the Abu Dhabi airport if I could check on my pets very quickly and make sure they are fine while we were still waiting for the import process to be done. I am very grateful for this since I am aware that pets can be visited after final completion of the process and veterinary inspection, but John did extra effort here in order to make me feel calm and he understood my concerns.I recommend DKC for your pets relocation, absolutely convinced they are the best, all you need in that stressful,difficult process of pet relocation, and I am sure that all pets owners will understand what I am talking about. DKC: keep it up,you are amazing!

The one place where you can leave your pet while you are away and stay tension free. They are truly Animal People !

Relocation services are the best. So helpful and knowledgable from start to finish.

The best pet boarding in UAE

Boarding my 2 cats with them was an amazing experience - they kept me updated and you could tell the staff were animal lovers!

Great place to board your cat while on holiday!

Professional and empathetic. Great facility. Good atmosphere.

The safest and happiest place for very four feet loved love ones when you need to go away for a few days. The staff rally live the animal passion belief and I would trust my pets with them.

We moved from Dubai to Kuala Lumpur and had the whole export procedure of our two cats done by DKC. This was an absolutely positive experience from the first friendly and understanding contact with Shaila to the whole organisation of the export permit, boarding of our cats during the time when the movers came, health certificate until the drop off of the cats at the airport. First class service! Thank you Shaila, this was really super!!!

Great cattery for short and long term needs and they also provide help with relocation

I absolutely love this place...professional and always smiling staff and clean kennels and playing areas. My dog loves this place and always happy to be there . A little expensive when it comes to boarding comparing to other places.

They took good care of our cat before she was flown to Cape Town from Dubai

Boarding for pets. Peace of mind for pet lovers while traveling

This guys always take the best care of my doggie

DKC helped me to relocate my cat from Toronto to Dubai (import permit only). DKC was the most helpful, friendly and cheerful relocation company in UAE (Ive contacted several) from the very beginning. I am very happy that Ive chosen their service.Account manager Shannon was answering my never ending questions and always keeping me in the loop in the timely manner (even though there was big time difference). She informed me about upcoming import law changes (even before it was officially announced) so I was able to fast track whole process, without her it wouldnt be possible to relocate my cat.Go ahead and use DKC services - you wont regret it. Thank you!

A wonderful place where I have seen many breeds

Friendly service, good dog & cat care.

No complaints. Excellent care

Great people to leave your pet with while your away!

A great kennels with very caring staff.

Cordiality, professionality, accomodating, friendly, caring for my pets and my needs, disponibility and clear and trustable service!!!I strongly recommend DKC for any service you would need!!!!!

Great professional staff. fantastic service

These people are fantastic! I just moved to Abu Dhabi from Doha and it was a paper work nightmare. Luckily, my vet in Qatar teamed up DKC and handled everything for me. As happens all too often in the Middle East, there was a problem getting through Customs and what should have taken 2 hours took 15. Sandra and the rest of the DKC staff went the extra mile and stayed with my cat through the entire ordeal. They made sure he had food and water and was comfortable while people on both ends worked through the government red tape. When he was finally cleared at 10 PM on a Thursday night, they were there to take him to their offices and get him settled in!Although Spinney and I will be living about an hours drive from DKC, they will be his vet!

Best in the town. Expensive boarding facility

Awesome people, awesome service. I wouldnt go anywhere else!

Like a nursery for animals like dog,cat..etc. Located in Umm Ramool.

This is a special place for our pets and has been for many years.

Abominable service and extremely unprofessional attitude! DO NOT use them to relocate your dogs, They are pretty useless!

They know how to look after your animals very well

Best place to board your pet

My dog loves this place.

Good pet boarding place!

Best boarding facility in the UAE

Great care and professionalism

Excellent service and attention.

Very helpful, very knowledgeable,