The supermarket is big and clean . You can do your shopping in an easy way . Their prices are reasonable and they have different sections. They have section for non Muslim where you can find all pork meat . Sometimes they do discount on the fish . Their bakery is good and tasty and the vegetables is well presented .
Very bad customer service. No one there to assist on my today’s shopping at 4.45pm
All goods at reasonable price. We enjoy getting all our groceries here. Clean and everything you need almost here...
I strongly suggest to the management of Safestway Barsha Heights branch to be keen and accurate to their prices especially for their promotional offers. I hope they put proper price on the bar code so theres no confusion between cashier and customer. I am writing my complaint because this is the second time that happened to me.To all buyers out there, Please double check all of the prices and as well the bar codes of the products or items youll paying.
Horrible service. Things are overpriced. The staff quoted AED 5 for an ice cream but the price tag says AED 3 only. When I asked why he just ignored me. I decided go to another supermarket afterwards.
The fresh veg section is limited. Its hard to move around the store, if you have a trolley, as the Isles are full of boxes.
Reasonable price and good service! Appreciated!
Best place to buy indian, philippines and arabic groceries.
Very nice all things are fresh and reasonable price good option for tecom residents
Affordable price. however there is no free parking slot. although it is good if you are just staying nearby.
Prices slightly lower than average in the same category in the same area.
Rudest personnel ever
For all your groceries and household items at an affordable prices use Safestway supermarket.
Terrible customer service. From the cashier lady who was throwing the items we bought while counting them at the counter. We went there around 8:30 and no one was in the entrance to even check the temperatures considering it is a Corona season. I insisted that we should go to safest instead of choithrams and I regret the decision so much. All vegetables were spoiled. We asked for someone to sell beef and we were told by the guy standing by that he dint know how to cut it. We said it was ok but still he was reluctant to sell it. Either way it turned out to be spoiled. We dint give up on shopping we still carried on. Support local businesses, that really took us there. We bought those items even if they were close to the expiry date. But we felt really looked down on probably because we spent only 350 aed. Every time we needed help to get something, we were ignored and they insisted they dint know. Why are they there, I wondered. We packed our own bags. Even though after getting mad they helped with the bags, they were just dropped in the floor where we picked them and placed them outside in a trolley. They said they were not going to deliver. We dragged the trolley towards home. One of the staff followed us and asked us rudely to remove them from the trolley since we cant take it with us. We asked for help, he offered a refund. He saw they were many bags. He couldnt offer any help. The building we live in is just opposite the road. We struggled our way through home and my friend could not stop swearing that she would never return.
Worst Customer service. Not Recommended. BIG NO.
Good place to buy Indian grocery.
Even it’s so much one star. It was first time I make order their by call because I don’t know the location the after more than an hour and half the order not come and after that I call and one Indian girl answer the call and I ask her I was waiting almost one hour and she answered me by really bad way and she told me you have to wait and she drop the call during I’m still talking. Then I been their to see who did that and see the manger their. They let me wait for long time and then the girl was know it’s me and they just smiling to each other It’s really bad and in respect. What I write now it’s not enough for what happened.
Stopped going due to the scammers looking after the parking.I got the ticket, asked if it needs a stamp, BOTH of them say no need.I return 5 minutes later and they both say I need to pay because of no stamp 🤦♂️Word of warning to any ladies who might not feel confident telling two guys in a parking lot to get lost.(Previous visit)Today they tried again! I got the stamp, parked in the Safestway parking bays and they still tried to charge me. Apparently they moved the parking bays but not the signs.If I had more time I would inform the police
I was charged on my card, but they refuse to give me my purchase. Rude customer service.If I have option to give Minus stars.
Very Bad customer service. Very rude behavior 😠.They will earn from us( customers) and they think we are nothing.
Good collection of Indian food items
WORST STORE in tecom.Always send wrong delivery and promotion items on normal price. Minimum order is 75. I called the branch to complain about my order they were least interested. I think they do not need customers.
Good service and fresh products
Very rude attitude. Very bad customer service.
Products advertised were not availabke
You can get wide range of indian pulses and masalas in reasonable price. I got more varieties of daily use products here than west zone. Price is almost same as west zone.
Ordered from 3:58pm and until now 6:01pm order hasnt arrived. Called nearly 50 times and no response.Poor online facility.
Nice place to shop
Good prices
Has all the household requirements.
All kind of grocery especially for indians
Nice place to shop
Very good
Nice place for urgent items
Good to try
Very Bad People.
Loved it
Good
Great discount offers
Good
5/5
Expired food
Average
Super
Неплохой магазин шаговой доступности, есть основные продукты и товары первой необходимости. К вечеру практически нет кулинарии.
Small layout with ample selection of products.
Excellent but not great
Good
Very good