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Marks & Spencer
Dubai, United Arab Emirates
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Comments
Sa
Review №1

My favourite clothing and grocery shop. Good quality clothing and proper, nice imported British food items in the grocery store at the back of the shop. Really, really great. Only thing I would say they should improve is the pricing on the clothes, I would buy the whole store if the clothes were a bit cheaper.

Jo
Review №2

It was just a great experience together with affordable prices, new models and great staff especially Rosalyne. I bought some items for my wife and were all at a great price and new models.Great sales associate DIANA ..

Ra
Review №3

Fantastic customer service at all times. The sales associates are friendly, professional, and are always willing to help.Special mention goes to the M&S Food staff who always go the extra mile when help is needed. Well done to all.

So
Review №4

Its a pity that the markups demanded by the franchisee and transport overheads result in M&S clothing simply being expensive here. That totally destroys their fundamental value proposition which M&S built their UK success on during the last century. Consequently their shops in UAE and sadly quiet as few people are prepared to pay these prices just to get M&S quality guarantees. I like the food dept but, again, the local markup here makes their products expensive so I mostly only buy the items which have been greatly discounted due to imminent expiry. The other reason I go there is because its the only place here you can buy crumpets. And if you dont know what a crumpet is, you havent lived.

Ma
Review №5

I loved M&S food in London especially baked goods, sweets and chocolate milk. Theres not much of anything in Dubai but still it is great to have M&S there.

An
Review №6

Theres always something to shop for at M&S and the prices are reasonable. I love the new offerings at the food shop.

Ti
Review №7

Bought a few items in Marks and Spencer for a birthday present. The customer rep Zulfiya was just amazing. She was polite, welcoming and very patient. She gift-wrapped everything beautifully and apologised for the time it took when she really didnt have to.Nice food section and also nice quality clothing.Great customer service.

Hu
Review №8

Great to have somewhere we can get British produce for us expats.

Ra
Review №9

Our family shopping store . We love buying home wear clothes in Marks & spensor and found good quality.

Su
Review №10

Great shop , we are regular customers since long time

Ru
Review №11

I did not know Marks and Spencer had a convenience store inside the clothing section!We went in as it was closer than Carrefour to our parking spot. The area was neat and clean, all items were correctly stocked and arranged.We waited 5 minutes at the desk to check out, but there was no one there. We asked someone about how to check out, they told us to go check out at the regular clothing section... Felt weird carrying a basket of food inside the clothing store.

Su
Review №12

Visit and see your self much better 😌

Am
Review №13

Have good range though Dubai mall outlet has additional items

Ge
Review №14

Great frozen products! Generally quality products available.

Ga
Review №15

Its OK. Very boring styles for men inside. Stale atmosphere, staff seem bored too.

Mo
Review №16

It was such an outstanding experience that I had there today , I highly appreciate their staff serviceWyntha and Katy was very helpful and friendly, both of them were assisting from A to ZGod bless you 🙂

يو
Review №17

Very good promo going on, 25% off winter collection

Ro
Review №18

Great for the old reliables. Good quality which is getting harder to find keep up the good work.

Kh
Review №19

I usually buy formal shirts. Now very less variety available in store.

Bo
Review №20

Their food is amazingTheir clothes quality is bad and expensive

lo
Review №21

It had everything from clothing to food at top quality! Highly recommend, one of my all time favourite brands to shop at.

Ma
Review №22

Always excellent service here. Staff well trained in customer service which gives customers excellent customer experience.

ha
Review №23

Bad quality really disappointed and higher price

as
Review №24

Preferred place for shopping. Quality clothes, prices high, good in sale to shopping.

FI
Review №25

Christmas is at M&S...trees, baubles and cards. Apart from that area and clothing area, there is a small food section with good selection of mainly imported foods.

Sh
Review №26

Love the prices of most of the products. That said, the staff needs to be more friendly.

je
Review №27

Best for ur clothing shooping

Na
Review №28

Marks and Spencer store located in the Mall of the Emirates is a nice spacious store having the standard Marks and Spencer items. Stylish clothing for all. Generally price discounts are available on most items except the very latest. Good ambience and set up. Courteous and helpful staff. Non intrusive shopping style. You need help. Ask for it. Worth a visit.

Ba
Review №29

The have a small cafe inside

Sa
Review №30

Good selection although sizes were a challenge

Ha
Review №31

Nice place with multi options clothes

Ph
Review №32

The same old M&S but in Dubai and i got what i wanted Supapima cotton nightwear, no better

ad
Review №33

Grt place with a grt product however a little pricier than the rest of the world

Be
Review №34

Great selection of some of the finest fashionable clothing.

Er
Review №35

I can depend on them to have the staple items I need. However, their clothes prices have gone up.

ma
Review №36

My all time favorite !!!

Th
Review №37

Catapillar cakes

A
Review №38

Old people clothes in stock. Very dark in there I dont like it.

Su
Review №39

I reviewed m & S following a store request post a visit - my review was negative about the customer service which i feel has declined during my 5 years in Dubai with a few exceptions. I do agree that you are left alone to shop which i really appreciate as i detest being hassled and followed around when shopping. I also purchased 2 sale items and when i returned home my partner advised i should have received a third free under their current offer. The GM kindly called me post my review full of apology, hoping id be back etc- he reminded me of a shortage of staff under Covid- which i didnt need thank you i am aware of current situations and this was not the lack of customer service i referred to ! He did not offer to make good my purchase by offering me the third free item - he did state he would speak to the till salesperson as they should have reminded me but it would have been a nice gesture to have been offered the item i was entitled to !

Sa
Review №40

One of my fvrte stores to shop esp groceries

Mo
Review №41

Love the food section in m&s

Mo
Review №42

Good quality clothes.

AD
Review №43

Great. Quality still high.

Ra
Review №44

Very nice place

Ma
Review №45

Love the selection of imported food items!

Sa
Review №46

Best shop in mall

Ka
Review №47

Good quality good price

Ka
Review №48

Lots of of lovely Xmas food

Pr
Review №49

Staff were completely disinterested

Ib
Review №50

Wide selection on different prices

Im
Review №51

Nice store.

ru
Review №52

Love shopping here

An
Review №53

Same as everywhereGood choice

Sh
Review №54

Best store

em
Review №55

The place full of many stylish clothes and the staff was helpful

De
Review №56

Always trendy dresses... bit pricy but its worth it.

Um
Review №57

I went to marks and spencer in mall of emirates for a suit for my wedding. Their friendly staff helped me decide the color and design. i cant be ever thankful to your dedicated team.

Ma
Review №58

Im a big fan of M&S but this outlet isnt the best. First of all, there was a limited selection in terms of sizes in comparison to other branches in Dubai. Then, there were tons of products incorrectly tagged with promotions and when we took to the till it was tagged by mistake. On top of that, we took a piece to to the till that was labelled 75 AED and the cashier said it was labeled wrong and should be 85AED. It was odd, the price displayed on the tag and the one she wanted to charge didnt match and the whole line was mislabeled. Unless nobody had purchased anything from any of those lines all day (we were there at closing time) then how come they never noticed so many products were tagged incorrectly? We argued that we were paying the tagged prices since these were the ones displayed. In the end we got annoyed, only took a part of what we originally intended. Store management needs to have a word with the store floor ladies!

Ta
Review №59

A bit expensive, but excellent choice of clothes from both men and women! The food section looks great...Will try that out next!

Ja
Review №60

Good clothes collection for men and women.

IN
Review №61

Favourite favourites

Ai
Review №62

We got what we wanted, but got very less help from the staff.

Ti
Review №63

Great service and fairly good range!

AL
Review №64

Best class collections

Vi
Review №65

Very expensive...Sale in London is really very good.

Ol
Review №66

Very clean environment

Mo
Review №67

Loved it

Ch
Review №68

Just like home

O
Review №69

Great for Men Clothing.

MJ
Review №70

Excellent store

Mo
Review №71

Its getting old

Mn
Review №72

Grear !

A
Review №73

Ok place for everyday shopping.

Yo
Review №74

Good collection.

Ni
Review №75

Good stuff

Za
Review №76

Variety

De
Review №77

We go for the food, Marks & Spencers need to up there anti there clothes are pretty much outdated and the store on MOE always smells of damp

Da
Review №78

This British staple is great stop especially for those of us SAFAS / poms ex commenwealth lot. Who grew up with the brand and the food hall staples.Great place for mens work attire

Do
Review №79

An English store with good quality-price products, there is a section with food and drinks at the end of everything. Very friendly staff. Good prices and good quality.

Am
Review №80

مكان جميل فيه ملابس لكل افراد العائلةوفيه كافيه متوسط الحجم للاستراحهالاسعار غاليه نوعا ما

يا
Review №81

The best place to buy clothes for James is also in the store. There is a supermarket selling various items

An
Review №82

Thank you very much Ruselle for the great service!

Au
Review №83

British department store brand, not only clothes, but also a small supermarket, don’t miss it

JM
Review №84

Always a must. Must visit.

Am
Review №85

Clothes very very practical and good quality but prices are expensive .. Perfume is beautiful and excellent eating

Ig
Review №86

Super

Information
100 Photos
86 Comments
4.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.marksandspencer.com/ae/
  • Phone:+971 800 62637

Categories
  • Clothing store
  • Department store
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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