It seems very unprofessional work doing from CBD relationship management.Last 9 months following the team to update mobile number.I did request through, mail, over the telephone & physically present the request.Kindly request CBD to keep very professional people in the team.Thank you!

My experience is good with the services they provided. But their chat agents especially Clint behaviour is terrible. He/she will not listen you if you have query or requires any help. They will simply disconnected chat and it was happened to me twice yesterday. He/ she won’t bother whether our concern is cleared or not. Trust me guys don’t make a chance to chat with them. However in terms of banking facility as mentioned in the begining ‘Good’.

You can get clear idea of this bank and their approach to customer enquiry just by looking at the reviews .here alot of people complains about their customer care inefficiency,still no one bothered to reply about that,as a proof you can see here,how they handle customer.so there is nothing strange if their customer care is like customer dont care ,my friend car got blocked,cus while doing payment online,it asks for OTP and when we enter it,again asks another OTP,it send many OTPs at the same time,and when we submits ,payment gets failed,and finally card gets blocked.

I raised a complaint with regards on my transaction made for pick up money to the Philippines and since their remittance partner cannot trace it I waited for 5 days to refund back the amount but then its not still refunded. The complaint team called last April. 14, 2021 and inform me that it will be revert within 2 days but until now Im still waiting to think its now month of May. Services in live chat as well is not good and effective. I looked for it so that I can communicate well but then they reply me like an Automated respond. So far my experience with CBD is not good they are gibing me a false statement and to wait for a long time.

I was advised to stay away from this bank but my mistake, I wanted to face the worst banking. Not recommended at all

Customer with CBD since more than 5 years . Unfortunately I still have issues related to poor of service and lack of performance specially with customer service team they are not able to meet the minimum standards of any inquiries .I should close my account in CBD Immediately !

Absolutely unprofessional bank. They block your card without confirming and then no way to unblock it through customer service. TO STAY AWAY FROM THIS BANK

Worst call center service service ever, reaching a HUMAN BEING to talk to is the hardest thing ever. Everytime you call you gotta dial the 16 digits of your card while all you want is to ask a simple question that an employee can answer with one word, you end up spending 10 minutes pressing buttons.

Same as other banks nothing is special the do what ever they want without taking care of the customers.

The task is to get cash very quickly, But it takes a lot of time for customer service. You can also use the giant machine to deposit cash easily. Overall I am pleased and thank you for their cooperation.

Great bank

Horrible customer service over the phone, nothing can be done without physically going to the bank by urself then the bank is always busy and crowded also, bad bank

WORST BANK EVER: worst services, worst customer service, worst timings, inconvenient on all levels 👎I dont how they have good reviews 🤔 for sure its the bank staffUseless

Good

The worst bank everCustomer service inside the bank are useless using the mobile ignoring the clientsIt supposed to be a charity for the employees dont name it a branch please

Very spacious and lots of cash deposit machines

Worst customer service. They market their rewards points system but they are unable to deliver products on time and when you call customer care, they are not supported with systems showing them the tracking details of the order. They also dont have contact numbers of their merchant. They simply refused to assist any further on the subject.

Nice

Services are so fast.hardly do I finish 30 minutes when cashing my cheque.

Writing a check is the most annoying product available to this bank and uae banks in general. No two pen strokes are the same. If you give you landlord 4 checks or more for the year, is it an AI service that scans and verifies check signatures? Overcomplicated process. This bank has the worst customer service process and is not customer friendly at all.

Good For Business banking

Best bank in the region. ..Instant SMS alerts on all transactions. ..Keep it up guys. .Safe and secure. ...

This bank is slower than snail. People don’t even answer calls. Nightmare

A very helpful bank offering a variety of different products to suit me. If I were to prefer online banking, they have everything from the CBD iPhone App to a Facebook Bank where you can make transactions(!) However if I preferred coming into a branch and dealing with my banking there, the staff are always friendly and helpful. Definitely my bank of choice!

1- Last year I asked for No Liability letter after I offered them an from Sharjah Islamic Bank to buy my personal loan and credit card loans. I did this through Me’aissem city center branch. They lost both the offer AND the No Liability letter application2- They have this weird practice of withdrawing the loan installment 25 days before it’s due time. With my friend , they were able to withdraw 3 successive installments3- Last Wednesday, July 25th and at 9:30 am , they sent me a text ( attached) telling me that the loan installment of Aug 24th has been ‘on hold’4- Their customer service e-mail is non existent ( I’m attaching an email that I sent to them on September 9th 2017). I’m sure they’re busy with other stuff5- I want to be very respectful here, so I don’t recommend this bank to anybody ( just observe with me how they NEVER replied on anybody on this page)

Worst bank in dubai dont deak with them theres hidden charges always

Honestly one of the worst Banks in the UAE, terrible products, terrible rates and terrible customer service. It’s almost impossible to get through someone from call center. Try to avoid this bank and never open an account or take a card or loan from them. Trust me, you will regret it. Thank God I have closed almost everything with them and life is good now.

A very good bank, helpful staff, there are a lot of ATM machines in this branch for money withdraw or deposit.

Commercial Bank of Dubais Head Office. The place is equipped with lots ATM Cash/Cheque Deposit Machines and also a branch of CBD functions there. This CBD office is easily accessible from Deira City Centre Metro Station od Dubai Metro Red line.

Very bad

Best bank in Dubai . Great facilities, fantastic service

Nice

Head office of CBD, very good auditorium for workshop

CBD Deira

V v very bad , the worst

Nice building at excellent place.

I Like this Bank and my experience with it

One word. Enormous

Bad service and not helpful bank

Good, banking services.

Professional services and friendly staff

Commercial Bank bubai in near Deira City Centre

#1 bank in the UAE

This is the Operations and head branch for Dubai

Bad

Good

I visited this bank today for the first time, the best express service bank, thanks the staff

The main office of the bank is spacious but you have to wait a lot. It is also problematic to park, and places are paid. On issues of bills, transfers, as well as references, I recommend visiting other small branches. Easier and faster everything is done. But regarding complaints and suggestions the place is.

The environment is very good, more staff need to wait in line

One of the worst banks in the state, I do not recommend it to either citizens or expatriatesMy life made a mistake that I moved my account to them 👎🏼

Very wonderful bank for citizens and parents

Very bad service

Beautiful bank