Because of the poor quality of the paint work done by them I had to revisit them, go twice more to hand over and collect my car. Have to bear the travel related expense plus most important be without my car all for their poor work quality of work. The customer service is good.

Service advisor John is very accommodating. I bought a service contract last weekend for 50kms in Dynatrade Al Quoz branch and he explained clearly the works needed to be done in every service. I highly recommend to look for John if u want to avail of the Dynatrade services.

I always bring my cars here in Dynatrade for last 10 years. I have two Lexus vehicles. Regularly serviced and repaired from Dynatrade Al Quoz. My service relationship coordinator is Mr. Mohes, very polite, customer friendly. He always gave me a comfort that my cars are taken care by right people. When I drive out after service or repair I felt that Jon has done very well.

Changing to 1 star, I would never renew my service contract again!Had the most terrible experience anyone could have previous week when my car AC broke down just 3 days after they fixed it! they made me and my pregnant wife wait for hours saying they are diagnosing the problem and ended up keeping the car in garage and sending us home more than 2 hours later..I got the car 2 days later even the dust wasn’t moved a square inch but they said they checked everything cleaned the compressor and AC is not working because compressor is Broken..When I gave it to a nearby service Center I got my car back within hours with AC working as usual and I just had to pay 200AED service chargeConclusion: Dynatrade may be good at services but they are not to trust when your car has a problem! They only understand process and how to push back. I never expected it from such big company or so I thought it was..

My car was sent to Dynatrade for repair after accident, I must say its by far the worst and run down body shop in the city. They hammered by bumper and returned the car. The cheap work showed on my Nissan Patrol and upon asking the individual at the centre said its 2018 so we only repair. Repair for them is hammer and paint. And such a cheap job they do. Ya’ll stay clear from these guys its a rip off.. pandemic got to their customer values… regret to have let them touch my car. Please stick to servicing the car.. but again I have left no confidence on their over all service. Never again…

Dynatrade is that workshop that comes in between the agency/dealer and the other workshops... This position in terms of price, but quality of work is more towards the quality of the agency/dealer.It is cheaper than the agency but more expensive than regular workshops.I have been serving my cars with them for years now, and always got very good service.Generally recommended if your dealer warranty is expired.

Integrity is the bedrock of all business, when you break a client trust it is irrevocable they have given an itimized written quote and then after assessing the car in their garage and then on handing in have chosen to renege. And have hiked the price without any justification by 50%. Completely unprofessional.

I have delivered my car to Dyna Al Quoz 28 July 2021. They have informed me it is rush, so bring the car after 10 days, but i have dropped my car on the same day so that mean time they can do paper work.Till 6th August they were not able to get approval from insurance until i have involved and same day LPO was approved. 8th they have confirmed me that they started the process and approximately delivery date is 24th August 2021. Im wondering, if parts available just for repair (not major) why they need this much time, i have requested bit earlier, but answer is NO. Related to quality of the work expecting to update later.Also im wondering reading google reviews i decided to use Dyna Al qouz, but Partially disappointed.Also, requesting to owner, look in to works for delaying works for his future.

I paid 1400 aed for full inspection and service they took 3 days for this after receiving my car within 2 days my car stopped at Red light unable to start.When I contacted them they started making excuse that you brought the faulty car.After paying they didnt even did inspection and I dont know what they did with my alternator and starting motor they Both butnt.Worse service unprofessional staff

Very poor customer service, i went their for initial assessment about my vehicle repair, and they do not want to help or do any work. Sure ill not proceed with them for my car repair and not recommended becouse of the first bad impression

Ive been getting my Camry serviced from this place for 7+ years. Always received excellent and prompt service. Special thanks to Mr. Mandeep for taking care of my car!

Good place very professional. Good price and fast service. Highly recommended.

I rate this place Excellent based on my experience. Nice people in the reception and the seri e engineer gives valuable advice. Overhaul nice experience

I service my Honda Civic in Dynatrade Al Quoz. I have tried other locations also but this is the best place. Service Engineer Mr.Jatheesh is very helpful and Service Advisor Jobish is extending excellent support. My experience at Dynatrade is always the best customer service

AS PER MY VISIT EXPERIENCE IT IS VERY GOOD AND TRUSTED SERVICE IN UAE

Our hospital fleets are maintained in Dynatrade Alquoz. Good service and best price

Great fast reliable service. Good thing that they do Mercedes cars now

Reliable, but can take a while until you get served. Staff very knowledgeable

I recommend this service centre because of professional staff who fulfill their responsibilities. Special thanks to service advisor Mr Maheah for providing excellent customer service always. Would recommend more staff like Mahesh at your Rasalkhor service centre as we dont have much of pleasent experience with them.

I service my Patrol in Dynatrade Al Quoz.Excellent service With reasonable price ..Mr. Jino gives good follow up and service

Excellent service .My car has been given to them for a list of repairs advised by the authorised service centre . Dynatrade has prioritised my jobs and I spent 25% of my repair cost given to me by the agency workshop. I am fully satisfied with the jobs dynatrade has carried out. This is my experience with them.

Jobish is very helpful and cooperative, and client retain associate. Thanks Jobish.

Good service and perfect work. Delivered car almost 5 days earlier.

My experience with Dynatrade was beyond terrible, I am informing any future customers NOT TO DEAL with them in under any circumstances, because they simply treat all their customers with no respect. I had delivered my car here based on the insurance recommendation that Dynatrade was professional on 29/03/2020 for only a bodywork repair, and I had received it only 22/04/2020 with the requested repairs I had asked them and I got it approved to get repairs done, not only they did deliver the car late, they didn’t do the job that was approved for it.Very unprofessional, and the most unrespectful service agent who is simply laughing at your face!Also I am sure that all the 5 stars ratings now are either internal staff, or fake accounts managed by SEO company.

Quality of work is very good but they take long time for car repairing

Excellent reception from mr Jobish for making 10000 km oil change on time and everything was done properly

Long waiting hours in reception and highly priced.Better to go directly with agency as the prices are similar and faster service.

They are good but need to know someone to make your service better

Very bad service. They literally replaced too many things from Pajero and yet the issue was still there. They ended up telling me to go to Al Habtoor as they dont know whats the issue. And they wont even refund now!

Good service MR Mandeep Singh always helps me for good and quick serviceHighly recommended

Best DynaTrade branch in UAE

Service was as usual impeccable. People very friendly and professional. Great Value for money in Dubai is definitely one of the best service center comparable to tier 1 dealership. Well done

I cant imagine how they dont have system for the numbers, they are calling people through manual numbers and sometimes the agents forget which number they need to call for the service which make the place crowded and not organized

Amazing service but only labor cost is very high

We service all our fleet vehicles in dynatrade Al quiz. Excellent people and good service

Efficient & Transparent in the work. Theyve earned my trust!

Good service. Thanks jobish

We service all our fleet vehicles in dynatrade Al quoz. Good service and nice people

The best, simplyThey have really good expertise in Japanes cars specially.

Prices are expensive. Even small works also not in FOac for regular customers

Madeeep handled all work perfectly

I service my company car in dynatrade Al quoz. Good place and nice people

Pathetic , unprofessional and slow service.I gave my car at Dynatrade Al Quoz branch on October 13 2020 and was informed that I will be get it back within one week i.e. maximum by October 20. I understand 7 days is sufficient enough time to fix a small damage. However, today I was informed that it will take another week to fix the car. It took a weeks time to arrange for the part and they are asking for one more week to now fix it. Whenever you call Body and repair shop staff to check for the status they will inform we will call back later however they will never call back. Despite being such a huge and big name in the market they dont have stock of simple parts. Extremely disappointed and wouldnt recommend to anyone.

Very professional, quick and thorough, happy I took my car here. Highly recommend.

Really very bad becoz for one token in quee they take 30 mint so almost u have to wait long .your all day will be in waiting 👎👎👎👎

Highly recommended for car maintenance. I get my car serviced from them since 2015. Excellent customer service ..Quality job. Price is slightly high but affordable for the service they extending to me..

Excellent body repair shop..Thanks for the grate job done in my car

Tried to call many times with no help. Not sure what to do.

Great service and very polite and supportive staff.

I had bought a 2017 model car, Had full inspected by dynatrade and was told car in perfect condition, I had also done major service. 2 month later, Engine broke down. WHAT TYPE OF FULL INSPECTION they did, or what type of service they provided. Had oil and water mixed. Very bas service

Good service. Thank you Mr. Ramesh(Service Advisor) and Mr. Sreejesh(Mechanic) for your advices and. caring my car(Great customer Service).I have renewed my service contract with Dynatrade. Would definitely recommend Al Quoz service center. Much better than Sharjah Centre.*Customer oriented*Timely service*Professional job

Prompt at service and well trained/experienced staff

Excellent service...Thanks dynatrade....

Excellent workshop ..We Trust this place since past 10 years

They promise but dont deliver. Poor communication.

I service my car in dynatrade Al Quoz since 2011. I recommend Dynatrade. The advantage of these guys... they are very polite and they listen to customers..

We service our company ROSA vehicle in Dynatrade Al Quiz and they are very good

Good service centre .We service all our fleet cars there

Not impressive at all. Staff lacks professional communication skills with customers. A few years ago I had a bad experience, my recent experience was the same. First, I purchased a coupon booklet from them and was told it applies to my vehicle and when I tried to use the coupons they said it is not valid for my car and had to pay more, obviously, their sales staff who sold us the coupon booklet lied to us in order to sell. Second, when we used the coupon for AC gas top up, the next day the AC broke down. The Service Advisor accused us of lying about our car AC suggesting that we already knew about it and that we came to Dynatrade so they can fix it. When we got the car back, everything was set to factory defaults. Mile instead of Kilometers, wrong time on the clock, and of course an extra white for the AC which we naturally did not opt for because we decided to go somewhere else. Never again!!!

Service was goodGirish took care of work nicely

Good Service,Reasonable price for parts,nice Staff

Professional work and at good prices.

Best place for car service . We do all our fleet vehicles at Dynatrade Al quoz

I service my KIA Sportage at Dynatrade Al Quoz. Extremely satisfied

Excellent job. I had an agency repair policy for my accident. My friend suggested Dynatarde at Al Quoz. I am so happy with the job.

Professional and friendly. Quality and service is super! You will not regret working with Dynatrade. I would like to thank the entire team, specifically, Praveen and Vaishnav! Its rare to find a high quality service and great workmanship all at once. Ive experienced a lot of auto care and service centers, however, this is top notch and not to be compared!

I am delighted by the service extending to me. I got my toyota corolla service done at Al Quoz Dynatarde.. it was a different experience.. I strongly recommend Dynatarde..

I service my Prado at Alquoz Workshop. Mr. Madhu is taking care of my vehicle. Very happy with the job. I recommend Dynatrade

Great value ,good service

Pre appointment will be better, Toyota service highlighted.

Very bad customer service..the reception lady is not respectful with customer.she dont know to tell how much time will take for service unprofessional..

My Nissan Tida is getting serviced at Dynatrade Al quoz workshop. Very good people. They advise most necessary jobs and always very helpfully..Razam is my service advisor. Thank you Razam for your support

Good service, Thank you Jino

Worst experience ever, very unprofessional, they did a bad job in fixing the car, after making me wait for 3 hours, when I came to pick the car, after their confirmation and given time.I will not recommend this body shop to anyone, my insurance company AXA recommended them, and it was my worst decision to come here.

I bought a service contract and I am getting my car serviced at Al quoz. Good service advisors ..Always extending quick service. I recommend Dynatrade Al quoz

Good service, Reception staffs are very friendly.

Good service ... Excellent job Quality ..

Expensive as compare to other auto service shops near by

Went in dynatrade, no respect to turns, i gave my paper to receive the car, and people just came in front of me, it took me 45 minutes to recive my car, and their prices are soo expensive, they are asking to replace a camry wiper for 100 DHS!!

Well trained staff. Worth visiting

Dynatrade is the best option if youre looking for a reasonable service within a budget. Better than many private garages and some high end branded service centers

Good service.thanks jobish

Good service.thanks jobish

If you came here through the insurance company, you will regret the day you drove a car. The place is huge and very clean it looks professional, but the attitude of the employees is not professional at all. The try to ignore you and never help you, and the these are the customer service!After handing in your car, you will not be able to know anything about it, the service guy even blocks your number if you ask for an update. They told me the accident required 10 days although its a minor one and it only needs couple of days. Eventually they handed in the car after one month of chasing them for an update or a repair. The funny thing is that they let you sign a paper that the promised time is only indicative and you dont have the right to hold it against them. And of yeah the repair is not clean at all. Made me regret going there in the first place ... never again!

I chose axa insurance because they have u as a listed partner. when i had a small accident i specifically ask axa that i want repairs to be done in dynatrade. unfortunately the very first day i was told to just book my repair in a later stage because garage is overloaded with work. after a week i drop my car and was told i can get it back next week. job is very minor and can be done in a day but i agreed. then after a week (saturday) i was told it will only be finished today wednesday. i called again today and its still not ready. really disappointed. i will never take my car again. its not worth the time, hassle and money. i ended up spending more than the job required. this really made me regret i chose to give my car for repair.

Good service.thanks jobish

Professional and outstanding service. Very friendly and polite was the guy that assisted me. Clean environment and they did great job on my car. Highly recommended!

Good workshop with all Equipment and trained technicians

Excellent service ..good people to deal with

The Al Quoz branch employee wouldnt answer calls(The number listed in google). Further, the Service Advisor who promises to provide update on the status of repair doesnt call back for days.

Actually I have some doubts regarding all this positive feedback that is here as I had a very bad experience this place.I gave them my Honda CRV car to repair the car trunk as someone hit it .they said it can not be repaired and it needs to be replaced with another trunk and will take about 8 to 9 days . After 9 days , I called them and they said its not finished and when I asked when it will be finished they said we have no idea !!After 3 days , I tried to call them and I got the same reply ... not finished and we dont know when it will be finished !!I tried to call them again with no reply for the whole day which is not logic or accepted even from small workshops.Then I tried to contact the service manager and he said I have no idea for now ... tomorrow I will inform u ... then next day they informed me that the car not finished and needs more 4 days .After 4 days which was day 18 from receiving the car they finished it . Unfortunately, after that I found a very bad finishing which can not be even accepted from a small workshop despite he told me that they replaced the trunck which I means I should get a good finishing not like that !!!Also , few days after using the car the called me as the forgot and gave me wrong spare tyre not my tyre .Really it was a very terrible experience.

Quality below par. Took too much time and the job wasnt even upto the mark. Have to go again because the front bumper they fixed has a gap between the body of more than a tube of toothpaste.

Great service and courteous staff.

Very bad service and they are too slow.They promised that car will finish repairing in 5 days and it took more than 10 days i was calling Abbas and Razam and they were not responding unless i call agan n again.. However its very bad experience and i will not deal with them again.

Very good customer care..

These guys have been great to work with. They have been of great help in repairing my car. Finny, is absolutely incredible to work with! He responded so promptly to all my messages, and he was so easy to talk to when we met up. I couldn’t have been more satisfied with his guidance. I would definitely recommend them.

Extremely disappointed by the service and the attitude of the employees and Manager.Brought my car for a bumper repair and painting. I left it there 2 weeks as I was going on leave.When collecting, the bumpers were fine. So we paid for the service. Once in the car we found out that 3 screws were removed from the door locker and the door wouldnt close anymore which affected the centralized system.They were unable to give me a clear explanation of what happen and only said that the car was left after reparation on the roof or God knows where and as there is no camera there they cant tell who and why they touched it and removed those screws.Problem is that now they might have removed or replaced other parts in the car without my knowledge and they wouldnt give me anything to prove me the opposite. They suggested that I go have it checked in another garage at my cost !!The Manager was very rude and as I already paid for the service he didnt want to bother more.The screw were replaced, I had to pay again for a taxi going back home as they needed to keep the car one more day. Plus taxi for work and again to come pick up the car.Anyway very very unpleasant experience !!!

Replaced and repainted bumper and the bonnet on my Mazda CX5 2017. Professional service, above expectations. There were few small spots of orange peel that they were happy to re-polish. The licence plate garnish was not adequately installed but overall I left as a happy customer, primarily very satisfied with the paint job. Recommendation and would come back.

Much better than the awir dynatrade and price is much less than the dealers

I have drop my car for accident repair. Asked for additional quotation but they never get back to you even after several calls. Asked for my car update still no response. Very disappointed with the service and they are very unprofessional with customers. I shouldnt have drop my car to Dyna Trade. Biggest mistake.