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Aster Clinic, Business Bay
Dubai, United Arab Emirates
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Aa
Review №1

I have been visiting Aster business bay clinic for my maternity consultation and I have had a very positive experience.The doctor, admin manager and the nurses and extremely kind and helpful.Special mention to manager Shilpa who have also gone out of the way to help in difficult times to make sure I was taken care of and comfortable.Really appreciate this service as I always feel safe and at home because of them

Sh
Review №2

Amazing experience in Aster clinic business bay is one of the best clinic. I always received excellent service.all staff is very helpful..thank you guys

sh
Review №3

I visited this clinic for my kid.It was a nice experience .special thanks to Mrs.Anu .She gave me a good service.

Da
Review №4

Aster Clinic Business Bay is my local clinic and since going there I have found all the staff to be extremely courteous and professional. I had an issue where my insurance company was not approving a request and when I mentioned the issue to Mrs Shilpa Gre, she personally took ownership and was able to bring the outstanding issue to a satisfactory closure very quickly. As well as resolving the issue, she communicated with me on each step of the process. This was outstanding service and I have no hesitation in providing a 5 star rating.

Li
Review №5

Needed some physical therapy and the Aster Clinic at Business Bay exceeded my expectations. Professionally managed and certainly convenient, I was able to easily get appointments. My PT, Fidha Khalid, was the consummate professional. Knowledgeable and compassionate, she took excellent care of me and gave me the information I needed to continue self care. Thanks to the whole staff!

Ha
Review №6

Denied 6 of us PCR tests for being Indian. We had called a day prior and the centre suggested us to walk in, when we did, people at the counter denied us the test, and on top, while we were figuring out an emergency situation coz we had to travel, they accepted another person for test, coz he was European ! Racism alert! So much for Aster Values!

Ri
Review №7

I must admire one of the Staff named M/S Shilpa, at Business Bay Clinic and paid many regards to her outstanding performance and services provided at my visit, just a week ago.I had an overall good experience at the clinic and remained satisfactory because her help and support.God bless!Thanks Aster for inducting such Staff.

ro
Review №8

Aster Business Bay Clinic, all staff and doctors are very professional, caring and helpful. When you enter they greet you with the smile and use your name. Thank you to Dr Abdel Rouf and the team they always give an excellent service. Thank you Rowena Ortega

Ru
Review №9

Amazing experience, doctors are friendly and knowledgeable staff. Cleanliness maintained. Good service. They have good health checkup package as well. If you are looking for routine checkup then I would recommend this clinic.

Te
Review №10

Aster business bay is one of the best branches that i’ve been through they would thoroughly help you all throughout the processI have a personal encounter with Shilpa from the reception and she’s definitely a professional customer service and she did indeed exceeded my expectations. Giving it 10 out of 5 if i could.❤️

Ja
Review №11

Great that you have no number to call and to use technology, such as WhatsApp... but when no one is answering the whatsapp calls/messages, i dont understand how to rate you better than that! :-(

El
Review №12

I felt very good ..a positive approach from fidha Khalid was very kind and made me feel better with my pain ..a friendly approach..God bless you for helping your patient feel better

Sa
Review №13

Aster Clinics have been our go to clinics for many years now. We are always satisfied with the service. I want to particularly thank Dr Keya. She is a brilliant doctor and so patient friendly and focused. I feel she always goes out of her way to take care of her patients. Thank you Dr Keya.

Am
Review №14

I visited there during my pregnancy, the staff there Specially Daphne and Shilpa and amazing. Helps everytime and are really nice. After going to 3 doctors, I finally found satisfaction after visiting Doc Keya there.

Ra
Review №15

Staff are too much helpful and respectful, and Dr.abed al raouf is professional, he explains everything related to your health and he is too much helpful I suggest this clinic and this doctor

As
Review №16

I was traveling from Oman to Dubai when I developed severe health concerns and someone from the family recommended Dr. Keya , she not only came in as a doctor who treated me but was definitely an angel in disguise.Dr. Keya is incredible. Not only has she taken great care of my health, but also she is lovely to speak with. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. I highly recommend becoming her patient and will definitely come back to see her for my future concerns. She was kind enough to also explain in details the complications arised in my health and also followed up with me. I will highly recommend her for any gynecological concerns out their girls !!!

Pr
Review №17

I received excellent service at Aster Business Bay clinic during my visit last week to Aster Clinic, Business Bay. I wish to put on record that above par services was provided to me by Ms Shilpa, who came walking all the way to Pharmacy to resolve/clarify the issue of medicine.

pa
Review №18

Aster Business Bay clinic staff is really helpful. I specially want to thank Dr. Keya Shivadey for her support and patience to deal with the patients. She has always given a good guidance and always been caring towards her patients. Thank you Dr. Keya for your time and hope.

Ol
Review №19

The healthcare delivery at Aster Clinic, Business Bay is really commendable.I particularly applaud the professionalism, expertise and friendliness of Physiotherapist Fidha Khalid and Dr. Basir Bhat.Amazing job guys. Keep it up.Would recommend Aster anytime.

Pr
Review №20

I have been a patient of Aster business bay since 2013 and have been consulting Dr Keya Rahul Shivadey - Gynecologist till date. Entire staff of Aster Business bay is so supportive. Dr. Keya is a thorough professional and her expertise & experience has helped me to overcome my health issues. She is very empathetic and a genuine person. I cant thank enough for being there and treat us so well. Thank you dear Dr. Keya.

Ni
Review №21

I visited the clinic recently with my cousin for Covid test Sample collected, it was painless experience. Good caring nurses.

Sa
Review №22

Amazing staff amazing team and Andrew he’s such good support 😍😍😍

Va
Review №23

Absolutely PATHETIC EXPERIENCE with so called Dr Keya Rahul The Gynaecologist at Aster.I was humiliated by the doctor even BEFORE my appointment Infront of other patients and staff. She shouted at me because I was 10 minutes late.I live 1 hour away from Business Bay and I was stuck in an insane traffic jam. Doctors need to be EMPATHETIC to patients! She was so pompous and rude. She wanted to leave but then decided to give me time. She kept telling me and the staff that she will just see me for 10 minutes!!! No thankyou - I left the clinic after informing the receptionist that I cant tolerate such RUDE DOCTORS.NEVER RECOMMENDING ANY FRIENDS OR FAMILY TO COME TO THIS ABSURD CLINIC AND DR KEYA!!!!

Ni
Review №24

All my pain is gone in few sittings. Very Good Doctors. Very Good admin staff. Ms. Naronha was too good in explaining and taking care of patients.

Sh
Review №25

One of the best clinics in Business Bay. The staff here are very friendly and helpful; I know because I was attended to in a jiffy. Also, the doctor was very competent.

Ra
Review №26

I visited the clinic recently with my friend, It was a nice experience for us ,we thanks to all staff for their kind support and services provided.

ad
Review №27

What a great experience I had at Aster Clinic Busines Bay with Dr Sana. It isn’t very often you go to a dentist and nothing is uncomfortable. Dr Sana was extremely informative on what she was going to do. Everything was very clear before the procedure started. It wouldn’t be wrong of me to say her policy as a dentist is non invasive unless it’s needed. We recovered my original tooth with the right diagnosis and skillful treatment. Thank you Dr Sana and promise I will be careful next time. I also would like to emphasize that the clinic was spotless and the hygiene procedures were followed very carefully.

sh
Review №28

I would like to share my positive experience with Aster Clinic Business Bay. The staffs are friendly, service is quick and efficient, and doctors are professional.The hospital is clean and also accessible to those coming by Metro.I appreciate the services being rendered by the doctors of all disciplines are high caliber professional as well as punctuality of services and procedures.

Ha
Review №29

I regularly visit Aster Clinic whenever I am sick and I really like their quick service especially when you want to do your Covid-Test. They sent you the report within 12 hours time and the nurses are very kind and caring.Thank you.

Pr
Review №30

I want to express my thanks to Dr. Keya Rahul Shivadey (gynecologist). After examining my daughter and based on her height/weight/ and overall health condition, she was able to diagnose the fact that she may have a thyroid issue. This was an accurate diagnosis. Turns out her TSH levels were low. After two months of treatment she is doing much better. Thank you very much, Dr. Keya Rahul. God bless you.

Na
Review №31

I had a case of frozen shoulder and i was really in a lot of pain. I was waking up at 2 am because of this pain. Ms. Juwaira conducted my therapy sessions and I vastly improved. She was really hospitable, professional, empathetic and her methods were effective. They are one of the nicest medical staff I have encountered so far. They took care of me like family. Thank you Aster Clinic Bay Avenue.

Me
Review №32

Excellent service and quick response to customer/patient queries. Very helpful staff.

na
Review №33

Dr Fidha is extremely good and listen to her patient, very caring and professional, i recommend her 100%

Kh
Review №34

Really I appreciate what they have done , its was really nice , thanks alot for the reception Ladies (Ms honey) and the Doctor Abdel Raouf , regards

Ra
Review №35

Very nice clinic and very friendly. met guy one named sugaesh during pcr test he was very supportive and friendly

GH
Review №36

Great Hospitality by Ms Daphne. Overall very smooth experience. Highly Recommended.

Sh
Review №37

Covid Sample collected, it was painless experience. Good caring nurses.

Pr
Review №38

- Last week I had 5 Physiotherapy sessions for my Neck- Great work by the Physio Ms. Fidha- She taught me various exercises for the Neck,corrected my posture as well- Now the pain is very less, almost gone- Would definitely recommend everyone living close to Business Bay to take up the session in this clinic

Ja
Review №39

Very accommodating and friendly nurses and doctors! service is efficient and effective

sh
Review №40

This is one the best clinic, really appreciate efforts of UIC Mr. Sharath....😊

Se
Review №41

HIGHLY RECOMMENDED. Very Good Service by Ms. Daphne Naronha

Bh
Review №42

Very kind and humble staffs.. Awesome care.thank you.

De
Review №43

I was happy with the service provided by guest relations staff very kind and helpful.

Sa
Review №44

Very kind and caring staffs... PCR is done in very short time....

An
Review №45

Phisiotherapist Juwairia Eiaz was treating me. She was extremely compassionate and warm, serving me as best as she could every session. Shes been very kind and almost made me look forward to my sessions. I would 100% recommend.

Pr
Review №46

I have done physiotherapy session with Dr Juwairia such a wonderful experience. Not only she is seasoned therapist but a wonderful person. I am in relief and much better off with her treatment . Highly recommended.

Ma
Review №47

Aster clinic business bay is very good clinic as well staff very good helpful including nurses are very good.

Ra
Review №48

I was happy with the guest relations staff for being so kind and helpful..

Sh
Review №49

One of the best Healthcare in Dubai. Nice & Friendly ambiance , Very professional staff and experienced doctors . Kudos to team Business Bay.

Ze
Review №50

No respect for appointments timings, been waiting for more than an hour to see the doctor, and there is only one answer... system error and we are updating our systems

Su
Review №51

Dr. Manzura Keldiyorova provided me with excellent care. She is gifted in her field. I am forever grateful. Thanks to her expertise, I had a speedy recovery.

Pr
Review №52

Helpful staff, Daphne was helpful and caring. Amazing experience.

Ay
Review №53

I visited the clinic on 8/4/21i was suffering from chest pain I was not able to stand also when I said to the hijabi lady in the reception she provide me fast services and the Dr also good well professional staff/nurse treated me well and Gp Dr also good thank you so. Much guys for your well treat ment one of the best clinic

A
Review №54

I am giving five starts only because of Dr. Abedalrouf Fouad he is one of the best doctors in UAE, me and my family visiting him since 8 years he is one of the most capable and well experienced ever, because of him am sticking to aster business bay, but they have one of the worst staff ever it took them more than 1 month to get insurance approval for medical tests for liver, after a lot of following ups they told me call your insurance as they are not providing us with approval, after calling my insurance they justified there is nothing wrong from our end it’s the clinic staff and Insurance coordinator didn’t provide the correct medical indicators and reports in order for us to approve, after calling aster customer service a guy from aster business bay his name is Sharaf called me and apologized and solved the issue in 15 minutes. All what am saying Dr Abedalrouf is one of the best and am very thankful to him but unfortunately the staff in that clinic needs a lot to learn, as sometimes people health needs fast action.

Mi
Review №55

My name is Shikha Kanwar, I would kindly like to thanks the brilliant and talented Dr.Abdul Rauf.. He is so amazing person that half you your worry ends when you meet him.. once he starts your treatment you feel better and better day by day.Physiotherapist Dr. Juwairia Ejaz is another gem.. she is very helpful , efficient & recommends fruitful exercises .. always smiling and helping and knows what she is doing.THANKYOU DR. RAUF AND DOCTOR JUWAIRIA

Sa
Review №56

I have done by PCR testing at sheikh zayed road day before yesterday and am still yet to receive results from Aster. I gave an email also yesterday but until now no response!!!! Hardly people picking even calls and same response saying that they will check and update but still no updates...Will someone respond after seeing this atleast?????

Ch
Review №57

I went there general doctors gave me some medicines but pharmacy staff system is error I cant give medicine its take 3 hour this is a cheating because iam using my insurance card they dont want give my medicine this is not good

su
Review №58

We consulted with gynaecologist Dr. Keya Rahul at Business Bay Clinic during my wifes pregnancy. I would say consulting with this Doctor was one of the best decisions we took. Incredibly knowledgeable, highly cordial and accurate diagnosis. Was helpful with various suggestions during covid times. Took right decisions during labor that helped for safe delivery. Couldnt ask for a better doctor.She was also helpful post delivery and assisted in consulting with neonatologist and pediatrician for our baby. Definitely, Dr. Keya Rahul is one of the best doctors I have come across in Dubai. Aster Clinic, Business Bay is fortunate to have her serving here.

je
Review №59

Very Nice experience from the staff good service.

Ri
Review №60

I had very good experience with Consulting Physician Dr.Sana Shaheen (DENTISTRY). My treatments consisted of root canal treatment besides constructing the teeth. To be honest i was so much in pain that I couldnt wait for antibiotics treatment. She took me the day I admitted after my first visit. She is caring and performed her job with detail that all my anxiety was gone. I relied on her she knows what to be done, what you excatly need at that moment. The funny thing is my uncle, and other people in my family are dentist, so, I was exposed to dentist treatments earlier. But no one performed their job in detail and care like her. I am impressed...she is definetly the best. Who can sleep on dentists chair while the root canal operation is done? Well, I did :). I am looking forward to have my teeth cleaned by her soon. I strongly recommend her and wish her all the best...if you have to go through a root canal, you could not be in better hands.

Ka
Review №61

Excellent, friendly service with the Physiotherapist. Had 10 sessions including electro and thermal therapy, with specific resistant exercises to improve muscle regeneration of two dislocated shoulders. Feeling stronger and pain has reduced. Highly recommended.

ya
Review №62

Visited Dr.Basim Bhat. Worst Doctor Ive seen so far. First time to visit a doctor seeing a patient for less than a minute. I was complaining cough and cold and been suffer a fever days ago. He was standing while talking to me. Very unprofessional. Obviously he was in a hurry (since I was his last patient that time) He didnt even checked my chest with stethoscope and check my throat ( since I was complaining cough and cold) He just prescribed me medication and sort of lab test, and then kalas, consultation done less than a minute. Likewise no one get back to me regarding my lab result. I havent received the result for more than a week until now, although I did a follow up many times!And this Doctor, I heard him, from her office, talking with someone over the phone, arguing why I was booked with him, as supposed I wasnt his last patient. dont let people heard like those words, especially from a doctor, its so awful for the patients (kinda racist) I booked with him because I need help but it was a waste of time .Im not used to comment or posting a review, but I think this may help others to prevent disappointments and unsatisfactions especially to sick people like me. I will never recommend him to others.

li
Review №63

Very clean , staff are very professional. Good follow up and customer service level.Doctors too . Less busy than the rest of branches .Thank you !

Ir
Review №64

The dentist doctor Dr.Sana the most professional doctor that I have ever met.She made a perfect tooth crown and a filling for a teeth. Such a gentle and high profession doctor, 100% satisfied. Highly recommend doctor Sana. She saves my teeth

Ba
Review №65

Brought my family here to do the PCR, after taking an appointment. If you want to spend your day at the clinic, waiting in line on the street, head over to Aster clinic. Service is SUPER slow. It literally took them 1 whole hour to process 10 people and that’s by photocopying a passport! After that, you wait again to get your sample taken. Zero stars if I could and not recommended at all. Besides, you wait in line for them to give you a form to fill, then again to submit the form, then to do the PCR, and after you’re done you wait again to pay! They also need to train their staff.

Ru
Review №66

I came to Business Bay clinic for physiotherapy asI had five sessions . Dr. Juwairia Ejaz attended me. She is really good and I was very comfortable with her. My heel pain is almost gone and the exercises told by her are of great help,. I am really thankful to her

Re
Review №67

The pediatrician is good but the nurces dont let me to hold my baby on the lap during vaccination. The want him to be lying flat on the back. Its an unnecessary stress for a child

Io
Review №68

Excellent service ! We went with my husband for Pcr test for travel purpose.Very quick ,very professional! Thank you !

MA
Review №69

Terrible service, and staff are not professional. Even after the call center confirmed I can come to perform a covid test Walk-in, the team in the clinic didnt let me. Wasted my time.

Ba
Review №70

Dr Abdel Raouf Fouad ,Thank you so much for the difference you make in the lives of your patients!Your kindness,sincere caring,and concern make everything better and are a great encourgement.Thank you do much for taking care of me and being skilled at what you do.every day of my life will be better because of you .

Hi
Review №71

Daphne was so helpful. Had a good experience.

Da
Review №72

The worst clinic ever. If you take care of yourself and your health NEVER choose this clinic. They don’t care of the patient. You just loose your time, money and patience.

M
Review №73

BAD EXPERMENT at ASTER CLINICtoday i have an appointment with Dr/Abdelraouf at Aster Medical business bay (2 P.M) it was very very tough day to me and most of patients on the clinic because there is like 3 sequential station it should be spent at least 20 minutes per station this is because the new system which is recently installed plus in the reception only one register called (Wasim) which make like 10 calls during my queuing compiling from the system delay . all the visitors of clinic are patient so itis too hard to spent all this time (65 minutes)because of this slow and bad systemTo be frank the only reason i continue with Aster the professional Dr/ Abdelraouf without him i will not visit business bay clinic at all .some times when i go to another hospital or clinics take only from (20-30) minutes .please investigate and solve this problem to continue as a good establishment .i hope next time find new system.Mohyeldin Mahmoud

Po
Review №74

For chronic aches, a physiotherapist can make a world of difference. I highly recommend the genuine care and physiotherapy sessions by Dr. Juwairia Ejaz

sa
Review №75

Doctors are very nice & customer service very helpful

Am
Review №76

Really a great experience with Dr Abdel Raouf. He is so relaxing and talented with handling the patients.Im glad to have met a good doc like you

Ma
Review №77

I was at Astor for the last 3 weeks for physiotherapist appointments, had a wonderful experience with physiotherapist Dr. Juwaria. She is exceptionally talented , very caring and a pleasure to work with. I am very happy with the service provided.

Sa
Review №78

Good Service by staffs & Doctor.

Es
Review №79

Did my physio with Dr. Juwairia. Not only is she very good at what she does, she also made sure that I knew exactly what was being done and why.She paid special attention to my comfort level and prioritised my convenience every time.Thanks doc!

Na
Review №80

Best service ever and wonderful experience

Vi
Review №81

Very kind and caring staffs👍👍

Ka
Review №82

I was very satisfied with Saicharan Radiographer services. They were fast and professional. I received X-ray photos on my email the same day.

Iq
Review №83

I was referred to physiotherapy by Dr. Basir and I got it done by Dr. JuwariahI got 5 sessions with her. She is the most kind and sweet person. So professional and thorough with explaining your situation and the procedures that she was doing along with explaining the exercises.She made sure I was satisfied everytime I left her office.A very pleasent and satisfactory experience indeed

Ma
Review №84

Great and quick COVID Test. Easy straight forward

Ok
Review №85

No respect for appointments, mine was made for 2:00 I was only able to see my dr at 2:53 .There was no staff(nurses) to assist or answer my questions. Only a very busy receptionist.Im a long time patient at Aster Hospital Mankhoul and considering their busy atmosphere, I have never faced anything like this. Very poor ratings

La
Review №86

I have been calling on no given on websites since morning to take an appointment but still no answer. Its ringing and then getting disconnect. my experience with it is always pathetic.

Mu
Review №87

Totally untrained unprofessional staff in Business bay clinic .He dont know how talk with the client .He is talk with the client like a Enemy .Yesterday i came there for Covid 19 testno body told me give the cash right now also he kept my Emirates ID .Man of the counter is not told me the process .Today when i go there for report of the covid test .he said we are not done your test suddenly i am shocked because today is my flight at 7: 30pm .worst experience .

Al
Review №88

The reception is completely disorganized and with very low customer service skills missing communication on results and appointments

Sa
Review №89

Amazing service fast service awesome guys appreciated

Ra
Review №90

Poor management ..long waiting if you have influence (staff member know) no need to wait for line better to visit anther hospital

Hu
Review №91

My experience with Dr. Sana, I consider it the best dental doctor in terms of accuracy and handling, and the most important thing is her experience when treatment doesn’t feel pain... thanks Dr.

Pi
Review №92

I had my physiotherapy session under Dr. Juwairia Ejaz at Aster Clinic, Business Bay centre. I can say I had an extremely satisfactory experience. She treats her patient very well and respectful. She is very polite towards her patients. She does her job sincerely. If anyone looking for a Physiotherapist then my recommendation is Dr. Juwairia Ejaz @ Aster Clinic, Business Bay.

Ca
Review №93

Worst clinic ever. We pay 249dhs for the PCR/Corona test for 48hrs result however its not at what it seem. We did not receive the result in 54hrs 😡 worst ever services. Not to mention during our pay the cashier doesnt have small change also doesnt want to alert us by letting us waiting for 5min. Freaking terrible clinic

Ha
Review №94

Best of all...

at
Review №95

The worst branch,not providing fast service even if there are 3 patients in the whole clinic....unprofessional

On
Review №96

As always, great work from Dr. Basir Bhat and Saicharan! Many thanks.

Lo
Review №97

The place is very sweet and very clean, and the best doctor I have dealt with is my favorite doctor, Dr. Abdel Raouf Ahmed Fouad, doctor very good and very excellent, and also I come from Ajman, especially I reveal with him because he is really a very beach doctor

no
Review №98

Great place specially pro Dr. Abdelraouf ahmed fouad he is perfect in diabetes and internal medicine highly recommended 👍🏻

Ma
Review №99

Came in for a PCR test. Place is extremely chaotic. Took 10 mns to get a staff member to answer me and tell me where I should wait. Service is unfriendly

Ma
Review №100

Sad to say they so not have pediatricians on duty.They must be assuming that the children population is negligible, hence there is no reason to have a pediatrician on duty.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://asterclinic.ae/clinic/businessbay/
  • Phone:+971 4 440 0500

Categories
  • Medical clinic
Working hours
  • Monday:8:30AM–9:30PM
  • Tuesday:10AM–7PM
  • Wednesday:8:30AM–9:30PM
  • Thursday:8:30AM–9:30PM
  • Friday:8:30AM–9:30PM
  • Saturday:8:30AM–9:30PM
  • Sunday:8:30AM–9:30PM
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