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Aster Clinic, Al Barsha
Dubai, United Arab Emirates
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Ni
Review №1

Very Good people, Always go to this branch. My doctor, Dr. Abu Fazil is a very caring and a very good doctor. He will explain everything and always a big smile on his face. The nurses are amazing so is the staff. only concern for me is the wait on the reception. hope they can make it more faster. over all everything is great for me.

Ka
Review №2

Unfortunately after few days of dealing with this clinic I have to leave 1 star. Day before yesterday I booked home visit, I was told the doctor is going to come within an hour. 2 hours later doctor calls and ask on the phone what is my issue, I explained and he said I need to do Covid test before he comes and after I get my results he will call me and we will move on from there. I received my negative results in the evening. I have struggled the whole night with fever of 39C for past 12h not being able to knock it down with anything, and next day when I did not hear from any doctor I decided I will go to the clinic in Al Barsha with my last bits of energy and seek for help there, since nobody contacted me from the Aster. I got an appointment in Al Barsha, had some blood test and doctor said to me that after my results she will see what is happening. I received my blood results at 7pm same day and until next day 10am no one called. So I called asking for the doctor If she can contact me regarding the results and that Im still feeling unwell, actually getting worse. They said she will call. 1 h later still nothing so I decided to book tele consultation, been told she will call me asap, that they prioritise my case. I have waited for next 5h. No one called me and my health just getting worse, my blood results were not normal so it was very sad nobody even dare to call me and explain what is the next step. I called the clinic again, they explained the doctor will call me now for 100%. She called, she explained, said I will get perscription on my email. It has been 2h already and I still dont have it. Doctor already left the clinic and I still dont have medications for my case, not being able to function normally, work or even do simple things. This is my 3rd day of trying to get help from Aster. Highly dissapointing.

Ab
Review №3

Very nice and great front staff...kind and proactive.Everyone is helpful ..highly recommended doctors of Dubai as per my experience. Good work.

Ja
Review №4

I sincerely like to thank physiotherapist Dr. Uzma .She has really been very helpful with my treatment also she she suggested me proper exercises which really gave me relief. I really recommend her treatement. Thanks again

Oc
Review №5

I was about to leave negative review but the Dr. Aditya saved the day. First I was frustrated waiting for an hour as a walk in patient. Then doctor explained there were some appointments who needs to be seen first. Doc was very calm and understanding. One big thing should be done is registration counter must be more informative. Patient needs to know how long he/ she needs to wait at least approximately.

Em
Review №6

Hi today i visited aster al barsha to meet the doctor about the result of my laboratory.Service is very good and fast specially miss hemani very helpful to guide and supportive from the moment u enter till the time you leave the clinic she will be there to help.Thanks ..keep up the good works. Highly recommended 😀

Be
Review №7

Twas a gud one.They however need to encourage their staff to smile more and to be polite always.a % discount of senior citizens would be an added attraction.

Da
Review №8

Good costumer service. Especially Ms. Himani, she is very helpful and she entertain every question and help she can give. Highly recomended. 👍🏻

LI
Review №9

I suffered from low back ache which became severe and I could not even bend down to do basic work. I had to take help to get somebody to help me.I visited Dr.Usma for physical therapy.By the 3red session, I was 50% better and able to bend down better.My job is long and tough requires me to bend a lot.I was so happy by the 5th session that I was almost normal.her gentle approach, professional mannerisms was excellent too.Highly recommend her, Thank you for your services.

ra
Review №10

I had a really good experience with Dr. Uzma in physiotherapy. She understood my situation well and got me back to my pre-injury state, and I no longer need physio. She even wrote a gym plan for me to follow on a regular basis.

As
Review №11

Good serviece and very helpful front staff.. Positive and neat and clean ambience.

Pr
Review №12

Very nice and friendly staff very positive ambience .Good Doctors and nurses and great service. Highly appreciated.

ma
Review №13

Good and very friendly environment...Cousntomer service and Welcoming guest relations executive very much professional and Positive employees.Thank you AJMC

Ba
Review №14

Excellent and great service for all staff. Special thanks and realy, excellent and nice doctor Samer Al FIL. Shukran 👍👍

Al
Review №15

Good staff.. Helpful everyone. Happy with service.

ra
Review №16

Yeah it was easy and fast process. Very helpful sraff

Le
Review №17

Very nice service specially to Ms Himani. She is very Very helpful.

Sa
Review №18

Great staff special thanks to Mr Mustafa .Very helpful and humble . Highly recommend doctors.

Ri
Review №19

Long ques. People without appointment visiting doctors and you sitting outside with appointment. No cleaningUnnecessary tests over insurance

Ma
Review №20

Very bad experience, Im waiting for a long time too seee the Dr......I have been in uae 5 years, I never wait to seee the Dr like a long time...😷

Ad
Review №21

Good staff very helpful Ms Himani in front office.Highly recommended clinic in Dubai

Aa
Review №22

My first time experience at Al Barsha Aster Clinic and Pharmacy is one of the best of my life ... So much caring and professional staff.. Caring you like a family .. Especially thanks to Dr. Faazil... Neat & clean environment. Definitely they deserve 10 star rating but five is the limit here. 💐🇵🇰

Ra
Review №23

Higly recommend ..very nice everyone is helpful and nice.Good job.

Ya
Review №24

Great experience ,very quick service and very helpful staff .highly recommend

Sh
Review №25

If you visit that clinic you will get yourself a Coronavirus for sure.Small crowded place with bad queue managing and NO sanitising at all. ( just put someone to sanitise the place every hour or some)

Ta
Review №26

To the Physical Therapy department I am thankful for the support and tips of P.T Usma for her dedication and passion she gave to her clients. Her support to my pain management is awesome. Its remarkable and Im now pain free from my postural issue on my forward neck and shoulder tightness. Her recommendations is effective. More power!

Ni
Review №27

It was a good experience over all good quality care process .Dr Samer is very nice and the front staff is also very helpful.

pr
Review №28

Hospitals we see some other facility issues that’s very common everywhere but Having good doctors is very important. Here they have it. I consult Dr. Adithya, he is so good in explaining the things and advices. As a doctor He has more patience that’s very important to the patients. Great doctor. once I met Dr. Sameer also. He is also very good in treating the patients.

Pr
Review №29

I was helped through out as i went in emergency for my Mom..everything was handled greatly by Frontbstaff lady and her team.good work

Kr
Review №30

Dr Abul Fazil is one of the best Internal Medicine Dr .Since 2012 I have alwaz been visiting him every 3months.He is the most humble Dr highly recommend very helpful also the staff is also good The moment you enter they will help in every best was.Great staff ..good nursing and Front line staff and best Doctor

Ha
Review №31

Very nice service you great staff...one of the best Astet clinic .Keep up the good work folks.

Ch
Review №32

Dr. Seema Shyam is the best doctor i metI made the right decision of choosing ASTER CLINICAll staffs are the best and very politeThe doctor were very accommodating and helpfulI cried while Dr. Seema explaining my condition, but somehow she made me feel better by giving some positive advise.Shes very professional and very polite,Her concerned and positive advise washed out my worries…If i can give 10* Star Rate i would do so…The lady who approached me as well while on the line waiting for my turn in the receiving area, are kind and helpful, i didnt get a chance to ask her name, shes so very helpful too.

Je
Review №33

My experience was great..it was my first visit to Aster Al Basha..The staff is great they redirected me for everything .I felt great and Himani the most humble positive and helpful girl rest team is also great.

Mo
Review №34

Came for covid test and it was so fast and good service...staff were friendly to me very polite environment..I will choose aster forever......Thank you

An
Review №35

Good service, I was helped through out by the Front Staff Lady for all the insurance and approval .Very kind and helpful Staff .

SR
Review №36

Had worst experience due to the incapable and undeserving physiotherapist Usma Mushtaq.I had tendinosis in my right wrist and she treated me all opposite and wrongly than it should be.Shes put all her body weight to message the affected area with ultrasound gel which no one in the world in medical field would recommend in my condition, thanks to Dr. Udaya bilal who saved me without surgery.Worst experience.

Ah
Review №37

Great team..was redirected very well by staff.Himani was keeping an update for all things..even Moustafa helped a lot.Very professional team.Thanks

Fa
Review №38

It was my first visit and was a nice experience. Very helpful team.

Ka
Review №39

A very easy and well accessible staffs were present. Dr. Sameer is always willing to help with his utmost strength, empathy and diligence at its peak. Thanks for taking care of my cut injury hassle free.

jo
Review №40

I was helped throughout by the Front end staff.Very humble and helpful team!! Keep up the good work!!

Pr
Review №41

Himani service is impeccable. Just go and ask for her and all your hassles will be shorted.Great team work.Commendable service

Vi
Review №42

Thank you so much for the quick service. Good work

Ra
Review №43

I came for covid test and it was so fast and good service...staff were friendly to me very polite environment..I will choose aster forever......Thank you

Ed
Review №44

Himani and Priyak the service was fast and hassel free, very warm welcome and pleasant smile behind the mask you will sees in thre eyes. Very proactive and approachable and lovely.Every Aster branch should have such courteous and humble staff.

Ni
Review №45

Actually I have been referred to aster clinic due to my knee physio threapy. I have met Dr.awak who is arthopadic specialist surgeon he is wonderful Dr indeed..👍And the best thing after I have met wonderful full and kind amazing person my physio therapist Dr.usma .She did wonderful job indeed the day when I came I cant bend my knee because I had knee dislocation....But with the help of Dr.usma proper guidance today I am on my feet and able to bend my knee and the recovery was so fast...she helped me through manual exercises not only also electronic threapy too....what ever she had asked to me do at home I did properly and alhumdulillah after 5 sessions I was able to bend my knee.Thanks alot Dr.usma for helping me so much today I am able to walk due to you.because you encourage me alot and motivated me....I must recommend to Dr.usma for the physio threapy she is the Best Physio therapist so lovely and kind human and the rest of all service is so good 👍

Ar
Review №46

It is my second time doing my PCR test and i can say all the staffs are very accommodating...seeing the reception smiling at you it gives you comfort...Thank you Aster Clinic.

Da
Review №47

Good work helpful team highly recommended. Good job

Ha
Review №48

I want to thank the staff at aster albarsha clinic for their help and quick service.. keep it up

br
Review №49

The girl that attended and helped us to take the token has an wonderful attitude.Good job guys and thank you.

Mo
Review №50

It is better service than nmc and other clinics

aq
Review №51

Good service great team very professional team.I went for pcr and I was guided very nicely by every one.Thanks Aster Team

Ne
Review №52

Worst experience ever,very slow service,missleading infor given by staff,charged double the amount of normal PCR and took double of the time to provide result compared to other clinics,i mean if we are going to pay double price atleast we should get our result faster.its like day light robbery.

Ai
Review №53

Visiting for PCR test , very organized, friendly and professional staff. Always getting results on time. The online appointments working well

Mu
Review №54

Great Front line staff..no hassel at all ..great service.

Da
Review №55

Dr aditya was really nice, also John from x ray service, all service was good, fast and satisfying

ma
Review №56

Happy with the service and so fast services Aster I chose the best for me and my familyHygenic environment and cool attending executives with very professional coustomer service

Ol
Review №57

Very good clinic in UAE albasah good service and nice welcomin staff all.best.

Pe
Review №58

Very supportive appreciate the quick entrance given by customer service due to urgency of the travelling date. Very respectful and reactive to reasons

Ha
Review №59

Since I came to UAE I’m customer of Aster and I always recommend it to my friends and colleagues, happy with the service provided by the staff from reception to doctors … another great experience with Dr Rashid ( dentist ) and Ms Arunima, thank you and keep it up 👍🏻

Sh
Review №60

Staff were really friendly, service was really fast for the COVID test, but you need you take an appointment. Thank you so much.

Ja
Review №61

The doctor is very experienced and he handles his patient in a well managed way .I like the approach of the staffs they are so incredible

Mu
Review №62

Really great assistance and support at Aster by Ms. Himani.Thank you.

im
Review №63

All great very quick service .More organized and disciplined team !!

Bh
Review №64

The ENT Dr.Sharjeel Sheikh is great. The staff is polite and accommodating. I was satisfied with my visit and customer service from the the over the country and welcome staff as usual.Keep up the great workThanksBhavik

JV
Review №65

Thanks the staff and especially to the doctor who taking care of me and giving me treatment Aster is one of the best clinic.

Fa
Review №66

Helpful Team...One of the best clinic to visit as compared to nmc

MO
Review №67

My experience with the miss Bianca the reception is good. She assisted me and also I love the service of Dr. Samer al fil this 5 stars is for them.

RO
Review №68

The number 044400500 NOT WORKING! WhatsApp also not making any appointment! I am trying to make appointment since this morning!! Is the company closed???

Ra
Review №69

I came for Service for PCR I MUST SAY IT WAS GOOD SERVICE

sh
Review №70

The best aster in the Dubai... The staff that treats patients the very best....thank you aster

Za
Review №71

I had severe pain in my knee joint about 4 weeks ago which obstructed me from even performing the normal chores.However, just five sessions with Dr. Usma Mushtaq were so helpful that I can easily and comfortably squad at the gym or go swimming.Dr. Usma Mushtaq is not only a great human being with a good sense of humor, but she is also one of the most professional and excellence physiotherapist I have ever met.I am grateful and would highly recommend her.

Ma
Review №72

Too slow on registration. Two staffs doing the work of single registration instead of doing another registration. Needs improvement, as ended up lot of customer waiting on the reception alone for 30mins. Too slow service

Pr
Review №73

I came for the first time. It was good service

Ru
Review №74

I liked the hospitality of this clinic a lot... Aster al barsha best in Dubai

ra
Review №75

There was a lady in the pcr lane wearing red blouse today june 19,2021. We had our form filled out and the form has a number in it. She decided to call the guy beside me who has a number 5 and i have number 4 and i let it pass. Then when its our turn she does not want to accomodate us. We told her that we came first and shown her our number but she still declined and decided to accomodate the people behind us. We were set aside without any explanations at all. So people kept on going to her while we were waiting not knowing when we will be called. It was so humiliating and the people behind us know that we were there first. Is it because of our race? We are filipinos. Also, we have always been your customer in our clinical needs since we live right at the back of the clinic. We will keep on giving you bad surveys whenever we go there and we will ask all of our family members and friends to do so until you reprimand this lady.

Ch
Review №76

All great service.Great team and professional people .Good work !!

sr
Review №77

Excellent customer care service and friendly atmosphere.My mother in law had a good nursing care during her treatment .

sh
Review №78

Good experience very helpful and polite team.Positive ambience.

Ha
Review №79

10/10 for Physiotherapist Ms Usma Mushtaq, on my entire therapy sessions she have done in such a professional perfection. As earlier i was worried about my condition, but the way she done my therapy gradually it was really effective. Highly recommended !!

my
Review №80

Service is good, accomodating, assisting by prianca ans soorya they nice, quick service

sh
Review №81

Happy with the service so professional coustomer care service with positivity all around

Sa
Review №82

All great service .Good work highly recommend!!

Sa
Review №83

Verry bad customer care , been calling them from 6 pm 1st call waiting 17 mins second call 5 no answer what so ever decided to go walk in to al barsha branch to see a gp , the receptionists were so ignorant and kept on telling they don’t accept walk in patients after 8. What a shame had to wait another 20 mins in line before 8 pm to hear this ..

Fa
Review №84

I have waited in queue for 20 mins after giving al details reception lady just told me wait for token and not explained the process after waiting long I again approach her she told me to consult doctor name DR Aditya Mosalikanti first approch of doctor was and he was explain me while playing with his phone again I went to nurse as per doctor he was very casual and told me to get please dont visit this branch specially doctor Dr Aditya Mosalikant very doctor I have ever met in my life

Zi
Review №85

I came for pcr test and the waiting time is too long and the area is packed with no social distance caution.. the registration lady is super slow .. if a pt suspectet positive he will infect the whole room

Ma
Review №86

Very quick and fast service.Very helpful front staff

sa
Review №87

Happy to be a part of Aster service...good customer service, doctors, staffs and Hygienic environment..Thank you Aster

Bl
Review №88

Dr. Aditya was lovely and the entire team was amazing.

ra
Review №89

I have visited the clinic for my lower back pain issue.Have wonderful experience with both Dr Awak Mittal and Physio Usma Mushtaq.Dr gave great time to diagnose and was very through. You dont find a lot of doctors with this attitude, specially when there are commercial pressures and time is limited.With regards to Physio Usma, she is the best I have ever met. Very professionally and full of knowledge. And she suggested a lot of specific exercises and next session assessed the impact. I would really recommend her for anyone needing physio.If anything bad in this clinic is your time for registration queue. Not sure, why it take long, even if you are already registered, it takes long time for them to give you number.

ki
Review №90

Bad system.. to long timeTo lat process

Su
Review №91

During February month, I have visited Aster Clinic (Al Barsha) due to swollen of fat lumps in backside of my body.Dr. Abul Fazil has advised for immediate surgery and given recommendation letter to Dr. Moni Suseelan (Mankool Aster Hospital). Survery successfully carried out by Dr. Moni Suseelan.After that I have taken alternate day dressing at Aster Clinic (Al Barsha) and dressing done by Sister Deepa and Sister Suja until April end. Every time, I go for dressing, Sister Deepa has done her service with smile and positive words, which made me more comfortable and confident of recovery.Hereby I feel happy to convey my sincere thanks to Aster Hospital Management, Doctors Abul Fazail and Moni Suseelan and Sister Deepa for their wonderful service.

A
Review №92

Dr Pooja GP is highly recommended for her professional approach.

ed
Review №93

Very good and fast service.. doctors and staff are also very good 👌👌

As
Review №94

Best service I had and also the doctor Abdul.thank you so much priyanka....

Mo
Review №95

Good service... Happy to choose aster clinic barsha

Ih
Review №96

Very nice staff ..all very professional I was very tensed but from the moment I entered every thing was taken care by staff ...thanks guys

Mo
Review №97

All services are best...100%Satisfaction.Thank you aster

Vi
Review №98

Supportive Staff.... premium service.

Az
Review №99

Good service help full staff👍🏻

RE
Review №100

I visited Ms Usma , Physiotherapist for my severe annoying back pain last month. I must say , the pain almost came down in intensity by 70 % within 2 sessions. and by the 4th session it was almost gone. She is excellent in her work, very professional in everything she does. 5 stars for her

Information
37 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://asterclinic.ae/clinic/albarsha/
  • Phone:+971 4 440 0500

Categories
  • Medical clinic
  • Medical Center
Working hours
  • Monday:8AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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