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Al Khazna Insurance Company
Dubai, United Arab Emirates
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Comments
Sh
Review №1

They will provide cheaper garage for repair of your vehicle.

Mu
Review №2

Worst Possible Company ! They literally dont deserve even a single star and I am really surprised how government is allowing such company to run the operations.When I went to them with my claim, leave alone the claim even the response to my simple greetings was rude. They treat you like they are doing you a favor by doing their job and please forget that your car will be repaired anywhere before 3 to 4 months.I have never written a review before but I am forced to write about this third class service provider. Never get any insurance policy from them.

Vl
Review №3

It is my worst experience ever. I have full insurance for a luxury vehicle. And the attitude is just terrible, not saying that no one is even picking up phones. I am not coming back ever again. Sorry guys.

ra
Review №4

I have not seen such a worst service in my life... i recommend not to take this insurance .......

Be
Review №5

No body answers the phone, and when you visit them they promise that they will call you soon but they dont .... lying and delaying all the time, worst company ever

A
Review №6

When is the office open? is it open on Saturday? there is no information neither on website nor over the phone when you call on saturday

Dr
Review №7

Staff are very helpful and responsive. They helped me with my issue in a breeze

Mo
Review №8

Baaaaaaaad experience ..never saw a bad experience with a company lik that!!!Miss communications, and not picking up the phone...lazy employee..irresponsible

Ma
Review №9

No body pick up the phone, really baaaaaaaaaaaaaaaaaaaaaaaad insurance. I called multiple time and no answer. Awaiting promises to call me back.

Sa
Review №10

They have set the standard for worst service and I am pretty confident no one can reach that levelI can say with 100% surety that no employee of this company is the rightful son of his father

Sa
Review №11

My company car got an accident in July, fault from another party, till November they did not repair our car, I have called them 100 times, only few times I was able to talk with them but with 0 result, till now car in garage. Now they are saying that we have to cancel car. This is last year we will renew any police with Al Khazna insurance. Insurance company management has to take series actions against workers who spoiled there reputation.

Ba
Review №12

Land line number always busy and if by luck connect the Number then No budy answer the phone...............

A
Review №13

Worst insurance , they never pick the phone , if they do they will put you on hold and ignore you , it passed 3 weeks and my car didnt et receive the fixing approval from them 👎🏻👎🏻👎🏻👎🏻👊🏻

Mu
Review №14

I could give less than 1 star, the worst insurance in UAE, never go with them, all fake promises and bad costumer service

Za
Review №15

Good insurance company yet the process takes too much time to be completed.

Sh
Review №16

One of the worst insurance company in the region, Dont even try to make insurance with them.

Sa
Review №17

Friendly staff , easy to find location .

Mu
Review №18

Worst insurance company !! They dont answer phone calls or emails, approvals and claims takes ages ! really horrible experience

Ra
Review №19

Worst service in the world, dont buy from them any policy, and if you are an existing customer dont renew, also dont bother to call because no one will answer you.1 star is the least available option, they dont even deserve one, this company gives 0 f%*&s about their clients

Mo
Review №20

The service is extremely poor, not responding phone calls or emails and the work quality is very poor.Rewiewed as per customer information.

Ma
Review №21

My car windshield was cracked due to stone., I got police report 2 weeks before and I went to claim my insurance.,Still date they haven’t changed my windshield and no responsePoor car insurance I ever takenNot advisable to take from here

Jo
Review №22

Worst insurance company ever, doesnt cover most of the hospitals

Sa
Review №23

Please dont take insurance from them. Waiting time is very long and has very bad garages under their belt. Worst customer service and high excess charges.

Lo
Review №24

Worst insurance company ever , stupid employees , rude stuff

Th
Review №25

It was my mistake I insured my cars with this company worse customers service at all

Fr
Review №26

Very very very bad service. they will keep on transferring your call. make you wait for a long time then no result. they will promise to call you but never will.

S
Review №27

Never make vehicle insurance with this company, i having very much bed experience

Wa
Review №28

Very poor service

Al
Review №29

Very bad service .... no one know his work!!!!

Nv
Review №30

Worst service and worst insurance in uae

Mo
Review №31

Bad customer handling experience

ab
Review №32

Good service

kh
Review №33

Bad service

Sa
Review №34

Terrible

mo
Review №35

Insurance company

sa
Review №36

👎👎👎

A
Review №37

Among the worst insurance companies that you can deal with, my Infiniti car has comprehensive insurance and repair inside the agency, unfortunately, after 7 months my car had an accident against the side and when I checked the insurance company with the police report, they refused to repair the car, and despite the constant follow-up with them, they kept on refusing and then offered I had to repair inside a regular car garage. I was not satisfied with that, and the aunt remained in this situation for more than 4 months until I finally filed an invitation with them in the Dubai courts to collect my rights. Dubai courts ruled for me the full amount, but after suffering with them for more than a year and a half in the courts. It is possible, knowing that I tried to complain to the Consumer Protection Association in Dubai, but they are without authority and they can never pressure or force anyone to pay what they owe, they are a formal party to try to reform only)

Ma
Review №38

Date of the incident 19/7/2016 To now awaited repairs and send the car to the garage has not been answered on the phone after the transfer to the competent employee and for information went to the company and every day promises will contact you did not respond did not call. Thanks for the good treatment

al
Review №39

By God, the star is what you deserve. Your prices are higher than the prices of the best insurance, and your dealings are one. He speaks to you, and I hope that the Insurance Authority will behave with this company.

Wa
Review №40

Bad beyond the limits of advice Mahad deals with them.

Al
Review №41

There is no quick response to the repair of the car with the mistake of MB on I am on the other party knowing that my car repair agency MB Garage with knowledge there is a delay in the report or answer repair? Dirt Insurance

Ra
Review №42

The worst insurance, mistreatment and delay in repairing vehicles and delaying exaggeration in transactions.

Wa
Review №43

Insurance company but I do not advise them

Ei
Review №44

For those seeking safety for their vehicles

mo
Review №45

Bad behavior

Is
Review №46

From the saddest UAE companies

Ka
Review №47

Good

Ab
Review №48

Junk

Information
5 Photos
48 Comments
1.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.alkhazna.com/
  • Phone:+971 4 217 3333

Categories
  • Insurance company
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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