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Emirates Specialty Hospital
Dubai, United Arab Emirates
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Ne
Review №1

Love my entire experience with them. Its our go-to hospital for everything. The entire staff is so accommodating and extremely fair in treating the patients. I have never felt out of place with them. The hygiene, cleanliness, the efficiency of the nurses everything is amazing. Even the doctors are great! I have always felt at peace with their treatment. Must visit if you have any symptoms your arent sure about

De
Review №2

Dr. Marc Mueller and his team at Emirates Specialty Hospital have been amazing! Highly professional, excellent services and such good care. This was my first surgery ever and I wholeheartedly say - Dr. MARC IS THE BEST! YOUR GO TO ENT SURGEON IN UAE.

Mo
Review №3

I went for PCR test, it was super busy.I reached there 18:15 hrs and swapping has been done at 20:50 !! More than 2 hours standing on longest queue in Dubai to register then doing the test.To be honest it was busy also in city walk, and Med clinic in Dubai mall was closed this day so may be my luck.There offered gloves and while you get ticket they offered water and gloves.Test it self will not take 30 seconds.

JI
Review №4

Thank you all hospital team for the friendly atmosphere...All are so dedicated in their profession....The way of treating s awesome.

Vi
Review №5

Doctor Sema,is a great specialist,always in touch with her patients...thank you sooooo much for your care..overall good service in Emirates Hospitals

Pa
Review №6

Very good and kind service! Dr. with a lot of experience and knowledge and nurses very kind and helpful.

Ma
Review №7

One of the best hospitals in dubaiBest doctors & very caring nursesEspecially Dr. AHMED SABER Gastroenlogist & DR. FAROUK SAFI General Surgeon They have resolved my issue in just 1 month where the others hospital left me with no hopeHighly recommended hospital

Le
Review №8

Just amazing staff, especially the nurses and receptionists,keep up with the good work.

Ma
Review №9

If u want to be disrespected then u can contact this hospital call center , an Indian rude ,unprofessional , and needs a lot of customer service training in order to be able to answer a very simple phone call .Placed me on hold for 11min for no reason just i asked for my medical report 3 times already and instead of listing first and understand what i was trying to say she just kept on putting the blame on others .Requested to talk to the customer service manager as usual useless and never received this call back after getting 1000 of promises .Merinsa i believe the name of that useless agent.I took all my report and moved to a different hospital because of this poor customer service and zero communication with all of the departments .I DON’T RECOMMEND THIS HOSPITAL TO ANY ONE especially if you are pregnant and assuming that you will get a good service there are a lot of well known healthcare facilities with the best staff .

Ma
Review №10

If you want to get progressively worse and then be left for dead, then dr. tamer zidan is the one for you. an entirety horrible experience. tamer will treat conditions outside of his specialty then say you should be admitted at a psych hospital. we were ignored when we requested an investigation, i hope the dha shuts you down.

Ad
Review №11

Very good hospital specially for Covid 19 based PCR test to be done at the ease. We visited early morning at 8.15, lady gave us the form and finished all in 30 minutes. Fees per person is 150 AED, cash or card both are accepted here. We received our results in about 10 to 11 hrs via SMS where there is a link to download the report.There were few patients standing and waiting for their turn to come up, but overall satisfied services.Once form was filled and printed, payment and sample taking process is really faster.Even you can take the form print out from home via its website and go with duly filled copy only, which will save your time a lot and make things faster.Its located inside Health care city of Dubai. Near by malls are also available where you can visit in your free time.All the best guys !

Mo
Review №12

Dr Mona (internal medicine & heart) is amazing & expert. I & my family all been seeing her for a while now and highly recommend her for all. She is best of best

Ru
Review №13

Dr Ajay Chaudhary is very nice and professional. Very happy with my visit and experience. Looking forward to continue with him.

Al
Review №14

DR. MACIEJ the PHYSIOTHERAPY is the best in his field. The effort he takes to ensure that his patients start walking is great. Though my Dr is in another hospital I come all the way to Emirates Speciality Hospital is only because of Dr Maciej God bless him.

ba
Review №15

Dr amjad(pediatrician), very kind and approachable in nature. Good about his views about the patient care. Too much respect for him.defenetly will recommend him again, good supporting staffs (nurses)

Ma
Review №16

Dr.Ahmed Bassel Chaykhouny is the best ENT Doctor i have ever met, amazing hospitality, amazing doctor so professional .Thank you Dr.Ahmed Bassel for your efforts. God Bless

ba
Review №17

On each visit, I was impressed by their distinguished services and outstanding attention, and frankly, not only the services, but the doctors there are very distinguished and take care of their patients in a remarkable and wonderful way. Thanks

MO
Review №18

Thanks for Dr. Omar Dhaimat for his professional way and perfect communication. Dr. Omar make it easier for us to understand the case and to make sure that we are on the right way. All the respect. The staff also has a good welcoming way.

Me
Review №19

Friendly staffs and well accommodating people. I am happy with their attitude and gesture on handling people either outpatients or inpatients. Thumbs up and salute to all of you.

Lu
Review №20

Dr. Narendra Prabhu is one of the best doctors we met . He listens to your issues patiently and treats each complaint individually until it is resolved. No magic drug concoctions .... just his expertise is enough to ensure you will be back to recovery in a short while.HIGHLY RECOMMEND !!!Thank you Dr. Prabhu!!

Ab
Review №21

Crowded, but very good that its 24 hours open .. I came 4:30pm .. the price for PCR 249dhs

No
Review №22

Dr. Deina Elshourbagy did a great job with my first visit.She really took her time to explain my condition with me as well as my treatment options. She is very friendly, kind and helpful.The staff and nurses were very kind and friendly too.I highly recommend becoming her patient!

Fu
Review №23

Very good doctor and excellent service. ER team are the best.

sa
Review №24

I have doctor Azhr as my trusted OB doctor since 3 years now. Her experience and handling is beyond any words. A professional doctor yet human to the bone with great class who understands her patients and supports their decisions every step of the way while maintaining their best interest as a health care provider... I am so blessed that she supported my with my daughter pregnancy and delivery.. she saved us both 😇🙏

Pr
Review №25

Dr.MACIEJ JAkub, Physiotherapist.Thank you for the wonderful therapy...I can run and train again because of your treatment and care...

Pr
Review №26

Great service, customer service. All the doctors I seen has been a great experience. Good bed manner

Hi
Review №27

Very caring doctors. They handled an Emergency very well.

Ma
Review №28

Amazing hospitalAmazing Doctors I feel very comfortable with all the team always I advise all my Freind to visit your amazing hospital

Ro
Review №29

Have been done 2 surgeries on my knee. The staff is highly professional and helpful. All request I had were carrying with care.The facilities are good,food is good as well.Thank you for the treatment received.

Mo
Review №30

Dr. Amjad, So kind and professional with my little baby girl.We know Dr. Amjad since our first child, we are visiting him more than 5 years we will keep following you.Thank you Dr. Amjad we appreciate your kindness

Mo
Review №31

The people are in charge cant say no they send their employees & nurses to say no.They should be more considered.

Al
Review №32

Still needs some better management

Mo
Review №33

If you care about your health and ur family dont enter this hospital at all .very bad service .they show you that every think normal they try to cut money from insurance only without taking care of your health.I transfer my fill to athere hospital I came back to them to gate my result they told that the report its not showing in the system.please take care and stay far from this hospital

As
Review №34

A very clean hospital with excellent facilities and prompt response by the doctor and the entire staff. Very efficient care, treatment and investigation system!

os
Review №35

If you would like to be robbed in the middle of the day go to this hospital. You will pay premium amounts but get horrible experience. My experience was very bad were the team kept me waiting 45 minutes post my appointment time. The second bad experience was when my doctor decided to cancel my appointment 2 hours before it take place without a proper notice or attempt to reschedule.If you are considering get treatment here think twice.

Ab
Review №36

Dont trust their operator team, even their receptionpersons are arrogant. its been two days I am trying to reach the Gyne department just to follow up on Prescription of my wife and till today none got back to us.Luckily I have the guy named mohammed Ali Hashm spoke to us in Saturday and Sunday and has been promising for call back which never came till today.

Re
Review №37

All is good, dr itziar, physio is the best in the world,only thing, parking is too dusty 😬

Ah
Review №38

I came here for COVID-19 PCR test.. Its risky.. No body cares if people here are wearing face mask properly or not.. I saw 2 ladies covering their mouth only.. Sneezing and touching the forms, holding pens to fill the required information! The same pens that everyone is using in the tent

Wi
Review №39

Waiting a call back for 4 days and no one is calling till now, I’m the one who is following with them for the same..!! Always saying that definitely there will be someone calling back for sure, no call yet!There is no care for patients!!

az
Review №40

This is a very good facility with brand new building and equipments. It has many good doctors and specialists with many specialities. This hospital has a good parking space for those who like to park their cars themselves and vallet parking for those who have no time.This hospital has special doctors who are specialized in knee, hip, spine, etc.The location of this hospital is very strategic location in Dubai health care city andHighly recommended for all patients who are looking for professional doctors who are mostly away from the commercial prescriptions.

Ke
Review №41

I love this hospital! We (my wife and I) have been getting treated there for the past couple of years and were very happy with the doctors, nurses and services provided by E.S.H!

Ah
Review №42

This hospital has a good customer service, you can feel it from the free valet parking, friendly receptionists.Wherever you go in this hospital you will be served well.I had an appointment with Dr Dani Aboud, he gave me full explanation of my case he was very kind and caring.I had a good experience in the laboratory, reception and the hospital pharmacy.

be
Review №43

I gave birth in March, and that was my biggest mistake.Caught Covid from there. Started having symptoms 4 days after I was discharged.I was not doing well so i was hospitalized in the same hospital. They got approval from my insurance before they accept me. I have spent 5 days there despite the fact that I started feeling better after the first day, they refused to discharge me just because I had a slight fever.Then discovered that they kept me while trying to get insurance approval for the remaining days without even informing me or getting my consent. When they failed to get approval, they suddenly decided that i was ready to leave the hospital and asked me to pay more than AED 11,000.Because of them i got covid, nurses and staff were not doing PCR tests and were not vaccinated when i gave birthI was away from my new born for 5 days, pumping milk and throw it away, left my 7 years old son alone. All that zI have been through was due to their hunger for money.Doctors are great but management is unprofessional.They made me live my worst days just to collect money, they didnt have the honesty at least to bear tge responsibility for what i have been through because of them.Dont do what i have done, if you are a pregnant and keen to keep their babies safe then dont go there

Mo
Review №44

Dr. Osama Attia is an amazing person and an unbelievable doctor, he treated my mom with smile and skills. Cant be more grateful

Eh
Review №45

Today I had to take my son to see Dr. Mazen Abou Chabaan, and I want to show appreciation to the doctor and the hospital, the facilities are great, helpful staff with a welcoming attitude, this is not my first time at the hospital however it is my first time taking my son there, and this time left a huge impression, a great impression, Dr. Mazen is an extremely genuine and honest person, he cares a lot about his little patients and is companionate with their parents, my wife and I were worried a lot, he made sure to expedite radiology results with the help of Doctor Ahmed Elmasry who in his turn showed us a lot of compassion as we were really worried about are child’s case, they both were great with my son who is 14 months old and put him at ease while diagnosing his case.Thank you Dr. Mazen and Dr. Ahmed you both are the kind of doctors every hospital should have and thank you Emirates Specialty Hospital for providing the medical service you provide through this excellent team!

Sh
Review №46

Very professional in dealing with patients.Doctors are qualified and supportive.

Fa
Review №47

Dr osama is one of the best doctors I have met in my life. He is a good listener, explains well the case of the pain to the patients, and he follows up the cases with the patients to makes sure that they fell well..he is hardwork and most helpful person in hospital . I pray that God bless him and bless him in his life.

Ha
Review №48

I would like to share my experience with Dr Marc Mueller ENT . He is very professional and solve an issue I had for many years in first session in 10 minutes operation. I was told this operation will take one day to be hospitalised but it took few minutes. I truly recommend this Dr and would rate him top of honesty and genuine Dr whom care about people

Mo
Review №49

Highly professional Dr.Ossama Abdulazziz Abdallah, he did my meniscus repair surgery. I am fully satisfied with his experience and expertise.

Rw
Review №50

If I could’ve given this 0 stars I would’ve. This hospital is a total scam, I paid 400 dirhams for and urgent test which is from 4-6 hours and I received the result after 15 hours! And when I met with them to complain they said only if you’re negative we give you the result in 4 hours!It doesn’t make any sense, hospital system is really bad.I didn’t get my money or get tested for at least half the price. PLUS they weren’t sure if I was positive because they told me later on I should’ve repeated the test after 48 hours while the person who called me told me to quarantine and change hotel because I was positive.Please avoid this hospital.

Sa
Review №51

RT -PCR test for travel within 12 hrs. They charge 220 AED 6am to 11 pm. And 200 for 11pm to 6am. If you didnt got the email or SMS regards your results contact the numbers on picture

NE
Review №52

Great experience i can truly say. Very professional and experienced doctors.

Jo
Review №53

Great hospital and great staff, highly recommended 😊

Ha
Review №54

Timings and appointments never happened on time, you always have to wait for min of 30 min up to 90 MinRather than that Dr is well experienced and professional

BA
Review №55

Amazing ER staff!! Nurses are very pleasant and very efficientThey act immediately without delayThey keep us informed of patient’s progressDrs are also very goodReceptionist was very cheerfulOverall very good experience!! Thanks for taking care of my daughter :)

Ra
Review №56

I Have been to few cardiologist.. but must say that dr. Mouhamad Amjiour is by far one of the best .. he makes yoy feel relaxed and explains things to you in a simple way .. just very great in every way ..

Du
Review №57

*****Follow @DubaiMusts on Insta/Facebook/Google Maps for more reviews and photos!*******You can go there to get urgent results for PCR test. You can get the result by message/mail within 12 hours for 249 aed.It is in front of emergency accessible 24/7.

M
Review №58

I went for emergency to ESH 4 months back, I had a heart rate issue where it reached 180 bpm while sleeping, it was a very stressful experience where I was totally panicked for weeks.I made appointment with Dr. Mohammad (cardiologist) and he conducted a full heart check procedures, and followed up with me day to day as I was not able to sleep and panicking that this issue will occur again.In my 3rd visit, I had a talk with him, and he told me :that I should reduce work stress by doing some activities to let go stress and follow a health lifestyle as I was around 12 kg overweight .He’s conversation was so inspiring, mentioning that he gives me lots of his time to ensure I am taking the first steps toward healthy lifestyle.Since DEC I changed my entire lifestyle, and I lost 14 kilos since then, I and I am feeling so great right now.I thank you Dr. Mohammad and ESH for the attention and the treatment I received.Keep up the great work

An
Review №59

My experience there was closed to a catastrophe. I was forgotten by the staff in the emergencies with a kidney infection. Nobody seemed to care.When I got admitted to the hospital, the nurse was unable to find a vein for the IV and she just decided to come back after an hour and half to try again, and in the meantime the temperature raised to more than 39 degrees.They were also supposed to do a urine culture that they literally threw, and the doctor was fine with it. No follow-up calls when requested, no respect towards the patient, nothing.Deep lack of professionalism, their medical staff is clearly not as good as other hospitals in Dubai.

Ad
Review №60

Covid testing facilityWow, what a huge difference in experience to another hospital I went to just the day before for covid testing for travel purposes.This place runs like a well oiled machine.When I got there the security greeted me well, asked me how he could help, informed him I need to do a test for myself and my 9 year old daughter. He brought the forms and instructed me to bring the forms back to him immediately when complete. He took me inside the tent where the other patients were waiting, we got prioritized because of testing with a child. I didn’t ask for it, they just did it. They have quite a few ladies collecting forms, passports and issuing ticket waiting numbers. Payment is seamless, because everything is on the system that they’ve captured from the form and then testing was quick. Many pay stations and nurse stations for testing also. I was in and out in about 30 min.

Gi
Review №61

Very good service as per patients’ registration. Dr Katarzyna is a very friendly and professional surgeon. Patients’ parking was situated in a very poor location totally dusty and inconvenient...

MM
Review №62

Good hospital free parking free welcome coffee free hot beverage good doctors.

Th
Review №63

Un planned covid center, its a mess, people are overcrowded, lacks of staff awful place to be at. No cleaning for thr chairs, you keep on shifting and using everything anyone touched inside. NO SOCIAL DISTANCING!! See the photos!!

Sm
Review №64

Great service by the doctors and staff. I cant thank you enough!

Hi
Review №65

The hospital staff is quite friendly. The facility is located in healthcare city. For now parking space is merely an open area, but still you need to validate your ticket if you are visiting.There is also covid test available, in an outside tents that is set just next to the ER entrance.The website is very useful and you can locate the doctor that you need to see and also book an appointment online.All labs samples are taken at the B1 level. And there is a cafe available at ground floor.Overall, the experience of my visit is fair.

Sw
Review №66

Bad customer service.Paid a big amount for a simple covid test and had to wait for more than 2 hours under an open tent in the cold winter. The management only cares about money they are getting. Bad experience.

Ri
Review №67

Best hospital I hv visited in dubai so far, all the doctors are professional and attend to the patient with care

Am
Review №68

They are not making pcr test at the moment, They sent me to their brunch In jumeirah. Once there, the test was done within 20 minutes.150 dirhams and the results will be avaible in 24-48 hoursEdit to add: I had my results in 9 hours

Gh
Review №69

Doctors specially Dr. Abeer Gergawi , nurses and all of them are professionals .. hospital is very clean. You feel like you are at home 😊

Ab
Review №70

Waited more than an hour for my children to be seen by the Pediatrician. This was our first time visiting the hospital and was made the worst because of this lengthy waiting. Better to make it walk in service (first come, first served).

Sh
Review №71

Dr Ossama Abdalla was a skillful, knowledgeable, responsible and wonderful Orthopedic surgen, he did a great job on my sons broken shoulder and he had a very smooth operation with the most advanced technique.

ab
Review №72

Pediatric department Doctors are so professional... well done 👏

Fo
Review №73

Dr Souszan takes her time in giving enough information and delivering it.

Ba
Review №74

Hope that the reciption staff give and show good and welcome the visitors in emergency with some attention to emergency visitors.

Ab
Review №75

Simply I was going back to Egypt to the dentist, but not anymore after I met dr mahmoud Fawzy.More than perfect experience, so professional and gentle.

ab
Review №76

Best in class service, had an amazing experience. Came down to this facility for covid test and everything went smoothly without any hassle. A special thanks to Mr.Vibin Jose.

ir
Review №77

Today i visit to emirates speciality hospital for my son muhammad irtaza irfan for medical checkup. Doctor Monica and her assistant treat as very good. and i much appreciated to staff. they treat very well. I suggest to all parents to recommend this hospital. very nice and active staff. no waiting no que.Thankyou very much specifically doctor monica. i am very happyMuhammad irfan rasheed

Sh
Review №78

Really Im very impressed from emirates s.h) they will give corona test result in just 6H . All staff is very helpful . thanks 😊

As
Review №79

They must organize this COVID test center properly! Shifting chairs is not a proper solution instead increase the staff count and maximize the work quality. The swab test cheaper than other test centers and the results are issued within 24 hours. Recommended if anyone unable to find an alternative location!

Ka
Review №80

Update: please contact the hospital first to make sure whether they offer the PCR test or not, they closed the testing center recently.Im rating my RCR test experience at this hospital. They have about two tents, you need to register and bring an ID (Passport or Emirates ID) and AED 150. Expected waiting time is 90 minutes. The place is very organized and the staff is really helpful and patient. I got my results in less than 8 hours. Theres a cabin outside to get a printed and stamped report and you can collect it in less than 2 minutes.

Sa
Review №81

Delays in reports!! Because the focus is to get many people to test and not equipped to execute efficiently! Very strong marketing but with no efforts on improving the execution!! False commitments!! They advertised and committed results in 12 hours which is not true! Had to follow up through multiple calls and emails and still don’t have the report! Had to cancel my flights, hotel!!

Ba
Review №82

When it is about PCR test, they are very well organized.

su
Review №83

Doctors are very good. Checking patients systematically.

Ta
Review №84

I really would like to thank Doctor Nazim Al Rifai for changing my life to a better one. i did a briatric surgery with him at this amazing hospital and i was plweased with the best doctor and best service at this wonderful place keep it up .

Sa
Review №85

Ms Mariam Nursing Manager is impeccable in her patient service. Real asset to the hospital. Greta support from her. So kind. All the best to her and her organization. God bless.

Wi
Review №86

I went with my friend for the PCR test for her international travel. The place was very tidy and organized. The experience was very good and she got her results in 6 hours. Overall the experience was excellent.

Pa
Review №87

I waited for 3 hours in line for the PCR test. It was very exhausting. What annoyed me the most is the fact that a lot of people were there for the same reason, being tested for covid and they were NOT wearing their masks at all and many others were not wearing their masks properly, always below the nose. This is my new pet peeve. The staff was so busy that they did not notice. The result came in less than 12 hours, the price was fair 150 AED.

Ky
Review №88

Very rude and impersonal. No one is there to explain anything. No one will speak to you. You just sit and wait for over an hour with no idea what the next steps are or anything. They dont even have signage with instructions. Better to do drive-thru testing somewhere else.

Fr
Review №89

COVID-19 PCR test: Have had a number of test taken during my time of Dubai, and this is by far the most unorganised, inefficient, unprofessional, armature operation I’ve ever seen.When I arrived I was told there were appx 30 min waiting time, that number was actually 1h20m end to end. And the main reason for the delay is because the process is so ineffective, when I finally got to take my test, I was the only one in the test room with nurses just standing around waiting for the next batch, as there weren’t a natural flow of people, everything happened in batches, after endless of manual unnecessary work, if the hospital had actually entered the digital age.Also, they promise answers with 12 hours. After 12 hours I called as I hadn’t received my results yet. When receiving the test result it actually states the result was ready 4.5hours earlier, they just hadn’t sent them. And the next day (after 24 hours) the ‘automated result was shared...Also, I’m not an expert, but where I’m from, heavy fans and AC is not allowed in testing tents as that can push the virus around, yet here you have heavy AC machines pushing in every direction, and you are sitting in that for appx 20-30 min

Lu
Review №90

Very bad experience. Website offers covid tests while the test center is closed since several days. Nobody updates the website and every minute people arrive from far to then be turned away. Respecless and ignorant behavior which does not deserve this one star even.

Na
Review №91

Superb arrangement for COVID testing,- PCR testing. I got the results in 7 hours. Mr Manaf in customer service is very helpful.

Ha
Review №92

I am very happy doctor did operation on my shoulder with the last technique. And he is very kind to me.

Ro
Review №93

Your operator never answer calls... we have to wait for long time hearing the answering machine then we hang up without talking to anyone. You need to improve the communication system for clients and internally. The nurses can’t even reach the blood laboratory staff by phone !! They don’t reply !!Hope you can do something about it.Thank youRB

Yo
Review №94

Queue at outside is not organized at all!!!Today I visited there for Covid test and security guy told me to sit and wait. I waited around more than 15 minutes but I did not get consulting list paper although people who came later than me already got it.I complained to security and he told me rudely How do I know that you are waiting there? That line is for people who is waiting others. instead of saying sorry.I am also a physician and I have got several times of Covid test here, but I had never seen this kind of arrogant behavior in any clinic or hospital.I would not recommend this place before they learn how to respect and treat patients/clients.

Kh
Review №95

Amazing service 😍

Ah
Review №96

Ive had an incident in this hospital with my new born baby, i lodged a complain already, think twice before you consider this hospital for medication!

In
Review №97

Excellent customer service by Ms Mariam the manager at Nursing section. During this pandemic such dedicated and customer oriented person is a blessing to the organization. All the best!

sa
Review №98

Best place ever to get the covid 19 test quick service and pro wait for almost hour

My
Review №99

I went there for Covid test before travelling and I can confirm that it is the best pcr center in dubai150 DHS12 hours resultEfficient quick and reliable

Bu
Review №100

I was looking for a PCR Test Dubai. Emirates Specialty Hospital provided that service to me for a reasonable fee. Thanks to them, I know that I have no problem with Covid-19 at the moment. Hospital staff was also very nice and kind against me. Thank you very much!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.eshospital.com/
  • Phone:+971 4 248 4500

Categories
  • Hospital
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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