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Consulat Général de France / Consulate General of France / القنصلية العامة الفرنسية
Dubai, United Arab Emirates
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Comments
Da
Review №1

The visit to French Consulate is possible only via appointment which we need to take min 24hrs in advance. Security and reception service are good and well mannered. Friendly approach by everyone and provide details explaining about our requirements. However there is few parking available with RTA but paid parking is available underground.

Si
Review №2

The people with the bad review are not the French citizen. I had an appointment for a passport renewal, a vote by proxy, and to register to the list of French living abroad and this had without any problems.

Al
Review №3

Terrible services at this consulate; more than one month to get an appointment; impossible to register at the consulate and therefore ended-up paying the full amount; their computer system was down and nothing was working.... very bad experience

Ge
Review №4

The service is really efficient and with a welcoming atmosphere.

bo
Review №5

From October waiting to do our family record book and still no communication, no update, nothing. Everytime we call they say it will be done soon or the person who took our papers is unavailable, after waiting 4 months, they finally told us we need an extra document! Why the heck did u accept our file if it has a missing paper and why wait 4 months to tell us this l!!!!! Inefficient! Incompetent..

Al
Review №6

Worst consulate services ever seen in my life

Si
Review №7

Feel very upset. Rejected visa even having good visa status in semi government organization and good statement of account. I have confirmed hotel booking, ticket and insurance. Fulfill all documentation. Just they are scared that I will leave before visa ends. I can judge that France Embassy has cheap minded people and just want to steal money from people. If you dont issue visa beside complete documentation then quit embassy and set in France.

Mo
Review №8

Went to issue a birth certificate for our little girl today. The lady who helped us was so friendly and helpful. Got all our questions answered clearly and provided clear direction on next steps. Shes new to Dubai, we wish her a great stay here!

Dh
Review №9

Neat place and only with appointment we can go inside.

La
Review №10

Functional and fastGot my passport renewed

Ra
Review №11

Really disappointed..I had an appointment for a passport renewal, a vote by proxy, and to register to the list of French living abroad.Passport: After a full morning spent gathering the required documents, rushing to the Mall to do proper ID pictures, I arrived unfortunately (my bad) 16 min late, and was met by a Sorry, appointments are 20 min only, you will have to reschedule whereas the person after me was clearly not here yet.Registration: According to the website, if you have a problem with the online form, you can fill the forms manually, and register at the consulate provided that you have all required document. I was simply answered No sorry we dont do offline registration you have to do it online, again, no negotiation whatsoever.Proxy: I gave them the online official form that I found on the website. But for a reason that neither me nor anyone can explain, they made me fill out the EXACT same form (literally identical) on paper, manually, so that they can type the information afterwards. (We all lose 10 minutes on the way)The service is bad, no flexibility at all, and a I felt a lot of close mindedness. Honestly, if this is the facade that foreigners see of our country, no wonder we have such a bad reputation.We expatriates come to the consulate also to have a few minutes making us feel like home again, and in this case, I have hardly ever felt so far from home and unwelcome.Hope that you will read this at some point, and take actions, because its the 3rd time in a year that I come, and I am sad to have to post the first bad review of my life about services provided by my beloved country.Best,Raphael

Ya
Review №12

Always had a good experience with helpful people there. For any problem that I faced for the last 7 years, I always had a positive outcome. And to those leaving poor comments, just remember it is not a post office ! And read the procedures on the website before going to ask something they can not assist you with ..

An
Review №13

If I could make negative 5 stars, it would be better match. These people dont care about anyone who use the consulate service of this country. No information, no support, no update, nothing. I had to cancel educational trip for my 8 yr old daughter, even having official invitation from Paris. Waiting for visa 4 weeks and lost a lot of money. Shame!

An
Review №14

To,The Consulate General of FranceDubaiDate : 2019/08/21Regarding required document for applying visit visa.Hello sir,I am Anil Gurung from Nepal and I have a Visit visa of 3 month in UAE. And I have question about can I go for a France for visit visa when I am in UAE in visit visa. And I have a business in Nepal and I want to go visit for france in business purpose for 1month. Can you suggest me the required document to go france for visit. Thank you, cooperating and give me a time. I will be waiting your result sir. Thank youAnil GurungUAEAl satwa

Js
Review №15

Inefficient and unhelpful receptionist. The guy sits there and offers no solution to a simple problem. Its on the website is his favourite catch phrase. The result is another appointment in 2 weeks. Linefficacité à la française.So, 2 weeks have passed and there we go again. I stood for a few minutes in front of the receptionist who kept on talking to her colleague before greeting me. Good start. The person after me who came for his passport was told that the photos he brought are not acceptable because the background must be grey or light blue and not white. This is the exact problem I had 2 weeks ago. I got the passport sorted, and heard the lady behind me being told that she came for nothing because the photos she brought had the wrong background colour. 2 people sent back in 20 minutes... I asked the lady why they do not have a camera on the premises like in other consulates and I was told that they had it but stopped using it because it took too long to use. I said that they seem to send a lot of people away because of the photos. I was nicely told that people should look at the website and stop being assisted. How lovely...

Me
Review №16

I was a little apprehensive but the everyone was super nice and helpful!

Ho
Review №17

Excellent, Hardworking professional Staff. Thank you!

Mi
Review №18

Very kind staff and very helpful.

Review №19

Very nice staff

Sa
Review №20

Legalised the document issuied from francegood and fast service...

Mo
Review №21

Very helpful people, hard to quickly find parking.

Al
Review №22

I had applied for a schengen visa a couple of days ago... due to personal issues, I had to request my passport to be returned as I needed to travel urgently... VFS global told me they would require 2 working days to do so therefore i approached the consulate directly.. not only were they very well mannered, they took my case up immediately... I requested for my application to not be cancelled and only be halted until I get back and resubmit the passport to them... they agreed to it after I provided proof of my situation...Thank you very much for your cooperation and support... Apparently the French government have chosen apt personnel to represent their country in UAE! :)

de
Review №23

Nice people, always help and guide you

Ne
Review №24

Extremely unfriendly, the lady that answered the phone told me she is very busy and just hang up the phone?!!! Very bad experience

Le
Review №25

Best consulate ever...👍

Ma
Review №26

Terrible service. Rude people, never pick up the phone, never on time. They treat foreigners even worse. Who do they think they are ?These people are a shame.

ma
Review №27

Couldn’t have been nicer, after reading the reviews was worried was going to be rough experienceWas smooth and polite

Ha
Review №28

Rude and not helpful with their own citizen...

Te
Review №29

Rejected my visa cause I didn’t have reservation at a cheese restaurant

St
Review №30

Very arrogant, insolent and inconsiderate staff.Dont expect them to be polite or friendly. They seem to hate you even before you start talking to them.

Ha
Review №31

The person didnt even give me a chance to speak and told me all information on the website, very rude service

Mu
Review №32

Just make sure the papers in the envelope are what they need

Fa
Review №33

The receptionist is rude! Cuts the phone in your face and then never picks up!

Mi
Review №34

Incompetent

Ma
Review №35

Usual French “administration”

Fr
Review №36

Very nice people

Mo
Review №37

Not helpful!!

Ta
Review №38

Friendly services

Hu
Review №39

Good

Mo
Review №40

Good

Ey
Review №41

La réceptionniste est très gentille et efficace.Pour le reste, après un mécontentement passager et un avis assez agacé, je dois reconnaître que les rendez-vous pour les passeports sont efficaces (les ayant pratiqué plusieurs fois) et les passports reçus aussi rapidement quen France.

Er
Review №42

Excellent telephone reception. The services are attentive to individual issues. With real empathy, solutions are found quickly. Thank you very much for supporting the expatriate community.

Na
Review №43

Super efficient and understanding staff, and nearby there is the photo booth to take pictures to European standards and a distributor. There are paid parking spaces a 5-minute walk away and its easy to get to

Ma
Review №44

Embassy closes the wk and unreachable emergency number. Do not rely on them when they are closed.

Mo
Review №45

The renewal of identity documents works well and the service is fast.Lack of support and adaptation to individual issues and specific requests. As for the French administration, it is difficult to navigate the list of documents to provide: they differ between what is on the internal site and what is provided by email.Staff are not always very friendly

Na
Review №46

Very nice home. Friendliness and efficiency of the staff. Well done for the support to expatriates and visitors !!!

gh
Review №47

Very good organization with competent staff bravo

ka
Review №48

2 nd consecutive day that we have come for a return to France, we are wandering right and left to finally tell us to pay for the plane ticket ourselves ... A shame to take care of its citizens the type. We have neither money nor where to stay. People who are sick of pregnant women with their young children A SHAME TO BE INHUMAN AT THIS POINT, and especially the image that you give to the United Arab Emirates of France !!!!Give us a concrete and above all AFFORDABLE solution

Si
Review №49

Organizer

Re
Review №50

Since 19 years that I go to the consulate for various needs, I have always been well received and served with kindness, especially by Rosie who is always there to assist everyone. Fast and efficient service.

Ta
Review №51

Always a pleasure the service at the French Consulate in Dubai. Efficient, fast and on timeYou just have to follow the instructionsPleasant and efficient staffThanks

Al
Review №52

Consulate of France in DubaiI am Mr. Alamine Hadrati and I want to recover my French Passport.Google Maps

sm
Review №53

Unreachable

Cl
Review №54

A shame ... It is stated on the website that one can come for the legalization of diplomas every morning without an appointment from 8:30 am to 12:30 pm. I arrive at 9:30 am, I am told that I will have to come back with an appointment ... I come back 2 days later to legalize two diplomas, it is only after I have paid nearly 400 AED and that I leave the office that one indicates to me that the UAE does not accept any more the legalizations on the spot but that it is necessary to pass by the embassy in Paris ... Why not to have warned earlier? No advice, we take the money and then we are told that it is useless, site not up to date ...

Fa
Review №55

C is so null I called the consulate and I spoke with the reception really the woman who answer she is rudeness I want to know as of information about visas she say sorry sorry I have no time there are other people who wait for me and she hung up the phone that she kind of people that really gives a bad image for her country

Ma
Review №56

Politeness is clearly not in force in this establishment! Lamentable!

Al
Review №57

Consulate General of France in Dubai

al
Review №58

His sister Ntta obtained

Hu
Review №59

خ

Information
35 Photos
59 Comments
3.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://dubai.consulfrance.org/
  • Phone:+971 4 408 4900

Categories
  • Foreign consulate
Working hours
  • Monday:8:30AM–12:40PM
  • Tuesday:8:30AM–12:40PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–12:40PM
  • Saturday:8:30AM–12:40PM
  • Sunday:8:30AM–12:40PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
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