I have been delighted to be served by a professional gentleman Ravi. He was so respectful, funny and convincing. Really appreciate that experience and I would be glad to come back to this shop. Ravi made me scratch and win a huge prize, a high-end gaming chair. Thank u very much
I regularly go into Emax to look for the latest tech products or ask for general and advice and the staff are always positive, smiley and genuinely want to help you. Special thanks in particular to Sheena, who has helped me many times, and goes the extra mile to help customers select the right products for their own personal use. Great job!
I really like this place, there are many items. The stuff are very helpful, explain very detailed. What you interested.
I’m always happy with results I get here with a big smile and happy it’s always excellent result and I just wanna say a very big thanks to Charles Lawrence for his patient attendance 🥰🙏..
The overall quality of the establishment is excellent, with reasonable prices and courteous and respectful staff. Ive been here several times and bought a lot of things. But yesterday, I spoke with an Indian man who works there. When I asked if there were any deals on the Note 20 Ultra, he began humiliating me and mocking the sound of my voice... I was about to purchase it, but the way he treated me was dreadful... I ignored him and left because I wasnt feeling well. Ive never been so dissatisfied with this store..
Dianne I really love this lady she give a really better service I wish to come again and I hope this lady treat me again
Im so happy about the service staff Irene attend me, she was so accommodating and smart. Happy for the purchase and service. I will continue to shop at emax alghurair
Shout out to Ms. Mary for her excellent service.. Id love to shop again...
The sales man name Ravi is outstanding in customer service just bcz of him I am buying in Emax algurair kindly look for him for best deals
Iam happpy very because he help me to select good phone he explain me very well his name is Roy
Its my first time to buy something from emax Algurair, the staff is really good and helpful
I have bought Huawei Bluetooth buds from here the staff was very good and helping with me the product knowledge. Iam really happy to go there and buy from there and I will suggest my friend and family to go and shopping there
I get very good service from sheena, I highly recommend shopping in emax
Highly recommended store. Thanks to roy le mar and joe john for the great customer se
I have been visit e max al ghurair their are service excellence Tahir and Nihal
The staff who assisted me was very helpful, thank you Mr. John from Samsung for being patient to all my questions and all. Hope to shop with Emax Al Ghurair again.
Staff is very assisting and very helpful..👍👍👍 Special thanks to CHARLES..
Emax al ghurair has a very customer service. Their staff are friendly especially to Ms. Mary
One of the best electronics goods shop. You can find some finest electronics brand irems such as Apple, Samsung, Sony, Lg, Harman Kardon and many more in a single store. A good collection of smartphone, tv, sound systems and headphne as well as accessories. Overall E-Max is a good place for electronics items.
Very good staff with knowledge.Good price also
Good assist.. thanks to ate Marnette
Its a good store... Espcaialy the customer service
Thank you for great assistance, Ubaid
Very smooth transaction with Ms. Michelle 🥰
Today I visited this shop in al Ghurair Center. The staff was very helpful, showed me mobile explained everything. Except one staff member who was rude and made fun of customers(taunt me). I didnt feel good and left immediately, though he wasnt showing me anything just came suddenly and was like what you buying 🤨 I said I have got details will get back later. And then he started his taunts and laughed.Sorry Emax just because of one staff member Im giving you one star.
Emax is good it has good customer service but the product I took was not good for me and am returning it back tomorrow
Nice shop to buy your favorite gadgets recommended
Good customer support but there is nit much offers comparing to other stores
Great store for getting any electronic devices. They always have amazing offers and the best prices compared to other retailers. Customer service is excellent too. Good job emax staff. Would highly recommend this outlet for shopping electronics.
Good quality products available
Nice and wide range of electronic items avaible here
Too crowdy and less space with lack of devices, couldnt got what I was looking for.
Michelle is very good and very helpful
Very helpful staff and great service. I recommend everyone to buy from here.
Excellent service!👌
Staff support is very bad . Only assist by looking what are you buying. For small things like headphones they even hesitate to assist, just keep pushing to other salesperson.
The service is perfect,
Nice good service
Good service
They sold me a Samsung S20 Ultra Plus almost AED 600 expensive than the local market and added wireless buds and said that they are free. I feel cheated because i trusted them and changed my choice from iPhone to Samsung. The phone they sold me even having an issue with the battery and they are telling now to send to service center - very disappointing. They sold faulty phone with higher price. I will recommend to go and buy smartphone from local market instead of buying from well known names such as E- Max
Worst customer service ever. The cashier was very rude and the customer executives don’t help customers if it is not in their department. They are not welcoming and hospitable to the customers. This is not the first time, last time we bought a PS4 from this branch and we had to go back all the way back to our room because the cashier did not inform that they don’t allow to pay by Apple Pay and she forgot to mention that she needs Emirates ID to process the payment. I hope this will reach to landmark group management for review and necessary actions.
Bad experience last week they change for my mobile screen protector they give my trust it’s the best but tomorrow when I’m using my phone that protector already destroyedTotally expensive items to sale for customers and no more knowledge for staffs of emax
Poor customer service.
Good
The experience was quite good. The staff was helpful. Would recommend to others
Lovely customer service
I like the store
Great collection
Would consider this outlet for buying electronics items. They do give better discounts and additional gift items with the purchase. Good customer service.
Its a great place to buy all the daily use materials plus a great place to visit along with your family
Best electronics store to shop and cheap prices available there
Nice place
Brand electronic showroom in dubai
Shop manager was a kabayan & he was so good,vary helping mental,i dont knw his name ... he a such a nice person.
Limited home appliances but prices are competitive, cheaper in market.
You can easily find electronic device in one place from different brands
Always well accommodated especially by Mr Rannie. Thanks for the good service.
Nice
Good selection of electronic items only worth buying if the deals match with your needs
Brought One Hitachi Air Conditioner from their store, i would like to appreciate the service of their staff very professional, specially Sales Representative name - Star he was very helpful, and very professional.
Throughout Dubai, its probably the best place to find a gadget and their prices are always competitive.
Last mashreq offer was mind blowing dont if still exists
Good Electronics and Smart Phone Available
Good service
I buy one aircondioner only one month from emax but who come to fix the aircondioner he dont have any experience he keep some parts outside then he use same old pipe so now ac is water leaking I contact customer care for emax they tell me it should wait 3days I cant on my ac now dubai weather too hot this is very very bad. This not my mistake who fix the ac he is mistake. Oho my god very very bad service this emax very bad I never buy again because they are cheaters I buy one ac this sales man told me this free insulation but this technion he didnt make new insulation and pipe may be the new pipe and insulation he sell this is truth. My money they eat when I inform to sales he told me they will change all until Iam calling tehnicion he didnt attant my call very stupid technion in my life I never buy anything from emax. Please peoples just take care because we are working then we getting Money this money is not free. I want tell emax management please stop to cheat peoples
Im not happy with staff .. behaviour not well . Im not recommended this place ! You can try another place ! Like daira city center .
Best place for electronics
The worst service i had in electronic shopping. The only thing i have to inform people who buy electronics from e-max beware of the insurance they providing. Dont ever take insurance by paying extra money. Big cheating and big problems hidden inside this insurance.I bought a note 8 phone from emax on 2018 with 2 years insurance and the insurance company rejected my claim saying useless policies which my 400+ aed gone.
Recently I have brought a TV from Emax, unfortunately we didnt check the sealed box while buying as we faith on Emax. That is the mistake we done. Finally we opened seal in home its completely broken damaged, accepted there was some mistake from my side. Then we visited center the way they are talking is very bad so rudely they are talking. Even they dont have patience to listen our part. Then I called to customer care of Emax. They are even more rude. His talking rubbish and bulshit. I suggest dont believe Emax. Kindly check each and every product physically and functionally before buying.There is no option to give 0 star.. For their support I would like to give less than 0.
You’ll find good deals here.
Good customer support
For electronics, they do have best options.
Not good
Customer service is very bad
Best place if you are looking for latest gadgets in the city.
Good .. shop for buying electronics
Very helpful staff and great service.
Theyve latest electronic gadgets with gd price
Got some good offers
Widest range of electronics, well trained staff. Thanks Emax
Worst Customer care!! - No training whatsoever. You have to trust yours customers first.
Amazing destination for electronics
Many customer service and sales persons but little help when approached for help for click and collect item at the store in Al ghurair
Its not big as their other stores.
Economical prices there
Staff are not organized and helpful
Lowest price offer
Not a lot of variety. Visited this place a lot of time but not that great customer service also
Never never never buy again
Complete electronics and home appliances under one roof
Customer service, i felt bad
Bad service