This is my favorite electronics and household appliances store in Dubai. We bought here literally everything for two apartments. They have a great assortment, prices and, above all, super helpful assistants. I will always come back to my favorite seller - Abhishek! The best professional consulting and order logistics service, thank you!

The over all experience is very good especially because of Donna, the staff who attended us in the store. She is really nice and friendly and even though we spend a long time trying to compare the items that we wanted to buy, she patiently assisted us and she has very good knowledge even on accesories as she suggested us some options. i highly commend her. i hope the store will give her some recognition for her excellent service and hire more staff just like her 😊

I visited several Electronic stores here in UAE and I really need to buy accessories last week. I entered to your shop and luckily there is one Filipina named Dona. She is so helpful and I love how she approached me. She is so friendly and smart. I hope that you will hire more staff like her. As customer service is one the reason why I am coming back to any store. I will give you 5 starts guys because of her. Salute. ❤👊

Wanna do a big thanks for assisting us. Her name is Donna. Good recommendation

I have to say I have good experience with the sale staff here in E City Ibn Batuta Mall especially with these two staff namely Mary Ann Castro and John Dela Cruz they are so kind and helping me thru out about the items I want to buy and Im sure I will come back every time and looking always with these lovely staff Mary Ann and John

I went to E-City Ibn Batuta, i was looking for a phone. And the lady with a short blonde hair name Donna assisted me. It was a really good customer service. She truly cares about what you need and she went above and beyobd yo make sure i had all the information and requirements to make the right decision. She is very helpful. I would recommend this store and the promoter Donna is the best!

Experienced to walk by the store for my technical accessories and was able to deal with a very nice and responsive staff named Mr. Jonathan Mahinay that shares informative things and helpful tips in choosing the product I need.It is essential that the staff knows the appropriate item to suggest and can explain the products function and features in a thorough manner. Very impressive! I would definitely recommend to my friends and co-workers to check out the store!

It was a great experience shopping at E city. Friendly staff specially Donna from accessories supported me with all my needs.. thank you

I have purchased an accessory last week and i met one of your staff Ms. Donna, her service is Top Class..

Best service I ever experienced !!!!Professional and uncomplicated,I can really only suggest Mr Rami and Mr NissanCompetent and very supportive

I went to the store and dona assisted me.She know how to deal with the customer.I will give her 5 star for customer service😀😁

It was a great experienced during my recent purchased at your store ,especial mention to Ms. Donafer Magpoc, great customer service one of a kind 😍.

Just wanna thanks donna who assisted us since beginning to closed deal . Highly recommend you madam.

My wife andI really appreciate her help with us, and superb experience purchase our home appliances needs. She give a good service and suggest a product that realy can help us. Shes so professional even we call her to ask to update delivery and shes off she still help us and updated us. Highly recommend this shop. Specially Mary, the small kabayan Filipina girl in appliances section. My wife really like her.

I am very happy with the service of the team specially Nishan store supervisor,jignesh and Nihal. Great team and great experience.

Someone assist us but i forgot her name, she have a gray color hair if i not mistaken. She have amazing product knowledge. Thanks for nice service. ..

I would like to thank ramy and wasim for helping me nice staff reasonable price.

Im from abu dhabi I bought 1 mobile from ecity ibn batuta mall it was good experience and the staff is very good and cooperative.. Specially staff wasim is very good person...

Love ecity ibn and very thankful to mr wasim who assist me....i recomend every one to visit ecity ibn

I recommend every one to to buy from ecity there staff is very good and best pricces..i went there to check a mobile they treat me very well...i was not willing to buy the mobile but the staff name wasim assist me very well and he make me to buy the mobile...it was very good experience with ecity and special thanks to mr wasim...

We bought iPhone se with earphone, thank you Donna with the deals. Happy selling 👍

There is a one lady named donna. shes so helpful recommending items that we need. 👍 Good Job. recommended store to buy. all staff is also kind

Thank you mary ann and Jennifer for helping me and wonderful service

I had a very good experience at ecity, all the employees were very friendly and welcoming from the minute I stepped into the store. I was able to get the information I wanted about all the laptops, they were very well informed. I found the perfect laptop for me.

The perfect store for all your tech needs! Everyone was very accommodating but Id like to commend Patrick Saron, in particular, for an exemplary service. He was very patient in responding to all my queries, provided me with everything that I needed to know and he even suggested the perfect speaker that will suit me and my budget. He just made my shopping experience fun, informative and very convenient. Enjoying my JBL speaker here! Will surely come back!

This awesome sales executive named Donna, helped me solve my problem. What an asset from your company. Cheers!

This store was amazing, all staff was cool and helpful. Also big Thanks named donna who give us good advice in terms of item we needs. 👍

Nihal (sales person) attended us very well. I was impressed with his sales and customer handling skills. I came to buy iPhone and end up buying a good iPhone and some other accessories.

I had a wonderful experience while shopping in ECITY on 14.08.21. Ms Donna is very friendly and very supportive. I will definitely recommend this place to my friends.

Shes very accommodating and very friendly. thank you for taking our orders. Ms. Mary Ann Castro your the best.

Just purchased a washer and dryer from ECity. Ive visited several stores during my search, but the sales specialist Abhishek was very helpful, very knowledgeable, and took the time needed to explain all the differences so we can make an informed decision. I highly recommend him to assist you with your home appliance needs. 👍👍

I wanted to appreciate Ramy and ayman.they were supporting and suggesting the right product for me. I am a confused customer end they gave me right solution and service. Great staff.

Donna Magpoc Too much good service in Accessories shes number 1

I am very pleased and satisfied with the staff who assisted me with my recent purchase, Donna Jonathan and one more lady who are very accommodating and helpful with all my queries and questions about the product i am interested to buy.Customer service at its best!!

Thank u Donna for assistance that you gave. Will sure to comeback after salary coming 👍

Joy from smart And Nihal from Trands help me out a lot and was very respectful, helpful and the best experience I’ve had since I been in Dubai.☺️

Im very much grateful & happy with the service team especially to Ms. Mary Ann Castro for being patient in helping me to get exactly what I was looking for. Cant thank you enough! 🤗

I had a wonderful experience while shopping in this branch. Everyone was so friendly especially Jignesh and Donna. Thank you.

Nihal Trands Avery good employer better advice me very welcome and give me Avery good devices which I really need many thanks to him

Was looking for phone but dont have plan to buy just looking around, but the staff named Donnafer approached me and was very nice. Even i told her that im not going to buy but she was very helpful and has good knowledge on the phone that i told as looking for. Thumbs up to her and Ecity for good customer service experience.

Really the best service☺️ Mr Andre is professional and very helpful. I recommend this store

I was there yesterday in the battuta Ecity. Mary ann castro and Mr.nishan was hadeling me very positive way and very big thanks. For sure i will recommend to all

Great team. Specially wasim and mary ann. They have support me and they help with full features. Good team work.👍

I can say perfect store for electronic collections. they were so supportive even if i need a item urgently they use to get for me from another store and they gave to me same time. I need to appreciate all the staff and specially Mary ann gullano and Ayman.

Its very accomodating, friendly,convinience and very supportive employees you have and you are lucky that you get a good workers like Mary Ann Castro in appliances section.Good job Keep up the good work.God bless

I want to appreciate Ramya and John for the advice and help very patient and friendly staffs thank you so much guys

Joy, ecity very friendly ,outstanding service and good recommendation but besides the place is amazing and other staff also were amazing.

I want to thank Mary and ramy for helping me great job very friendly staffs thank you guys

Big thanks Donna for assisting us earlier. great job!

Albert celairis promoter im very happy for his service always assisting the costumer not only him but most of the staff

Staff in ibn branch of ecity is very accommodating specially ms mary ann castro. Recomended shop to buy.

Samsung Faisal is the great person! He helped me a lot! He has very good to explain to me about the mobile device!Thanks a lot!!

I highly recommend buying home appliances in ecity ibn battuta branch. Its a big help from there staff specially Ms. Mary Ann Castro, shes so helpful and accommodating. She helps us and my wife what is needed and big help from her. We went in different store to check price as well but Mary Ann Is helping us even asking her about the model throught chat and call to confirm what we need. Shes accommodating us even shes not in work to confirm what we need. Highly appreciate her efforts. And happy to closed deal with her.

Ayman and Mary Ann gulano, happy to say about u gays it was a great experience with u both thanks for helping me keep going

I find my self visiting this store repeatedly. Due to amazing support from Mr. Nishan, who goes above and beyond to deliver excellent support and services even when off duty. We have purchased quite a few items from this outlet. Such as the iPad pro 12.9 2021 along side the apple pencil and the magic keyboard. We then visited again for an additional magic keyboard which wasnt available at the time and Mr. Nishan managed to get it from another store in absolutely no wait time. We visited again for a Dyson vacuum cleaner along with other accessories. We have just pre- ordered the latest z flip 3 and we are definitely coming back to this store again. 😁

A big thank you for a small lady donna 😄 for giving good assistant and deal for the accessories that we buy. 👍

Bought some items in this store and i must say that i got the very best customer service from this branch. The staffs, namely Ramy, Mary Anne and Biswa was accomodating and helped me with what i need until the checkout. I will definitely recommend this place to my friends.

I had a good experience purchasing in ecity ibn staff are very helpful and always smiling specially waseem and Donna good job guys 👌🏻

Faisal Azeez from Samsung and Nihal from Trands accessories were amazing, they help me with all my qualifications great service either. Will definitely come back for more items and advice.RegardsGabriella

Best service buy Nishan reasonable price I would suggest to choose ecity for purchasing items

I have a good experience in ecity ibn battuta the staff is very helpful specially, May Anne castro she give it to me all The items what I need. And the items are good quality highly recommended if you have plan to visit there just look for MERRY ANN CASTRO

I want to thank Mr. Nishan for helping me and advicing me to take the items very friendly and cooperative.

Im glad to share my experience with Ecity ibn battuta branch I bought washing machine, television and a cooking range last month, all are working very well good quality highly recommended..Especially the service they provide Mr Abhishek and Mr Waseem they helped me till the installation done,They are well mannered and fully professional,Keep it up guys 👍

Jonathan of IBN Batuta Branch is very professional dealing with customers. He will discuss the differences of each item and help you decide what to buy that will suit your needs. Good job E-City IBN Batuta branch 🏆👍🏼👍🏼

Today i visited the e city ibn batutaBought hp laptop . Mr ramy im really happy. How you talking way is very fantastic 👏 thanks for offer me hp .its really good quality

Good customer service by mary ann and nishan want to appreciate guys for your guidness thank you so much

Its a wonderful experience in ecity ibn battuta mall.samsung promoter mohsin is a good and well trained professionalI didnt came to purchase just because of him i brought the phone.

Today I bought one Sony oled TV I checked in all the store in ibn battuta mall, I didnt find the profesionslism and the warm welcoming only when I entered in ecity and I met Ayman the sales man who was a real well trained and gentle sales man. So I decided without any hesitation to get the TV from him

It was nice shopping experience at Ecity IBN Battita. Their staff were very helpful and friendly specially Ayman and WasimHighly recommend

Shout out to our kabayan ate mary castro very accomodating staff of the store

Very friendly and shes keep smiling. Keep it up miss mary ann castro

The service of Nihal and Jonafe was amazing, they were efficient, knew the product I needed for my grandsons and were polite. A credit to their company.

Very nice experience with personalized shopping support. Excellent staff to support

Thank you Mary Ann and nishan for helping us. Very friendly staff and advising

It was a great experience shopping at ecity ibn, thank you Donna for assisting me.

Thank you wasim and Jennifer for your help nice products reasonable price

Very good staff and good price Mr jigiesh good staff

Very good staff especially mention Mr. John Mukwaya and Mr. Andrew

I was looking for a particular laptop model and contacted a number of electronics shop. I messaged eCity through Facebook Messenger and I got a call immediately about my inquiry. Unfortunately at that time they dont have what I need, however, they have an order under process and Bryan from eCity guided me through it, always updating me on the status and following through his team mates on the status. Appreciate really how I was being guided and updated from start until I finally get to purchase the laptops! Two thumbs up on your assistance to me, Bryan. I really appreciate it.

Donna was very helpful and suggested to buy the product in a nice manner.

Thank you donna for helping 👍👍👍 nice deal with you

I was here in the IBN batuta ecity for a phone. I didnt know much of in the technology but here the sales person Sushmita and Jignesh help me alot to understand and how to choose a perfect mobile for myself. I will recommend this store as a good destinatión for shopping your electrnics. I will again come back here for more shoping.

I just walked in side as window shopper.bz of John and ramy service I bought a wireless headphone

We had a great experience shopping in the ecity store IBN Battuta Mall. We got a 5 star customer service form one of the sales promoter Ms. Susmita.Thank You.

Jignesh is the best ask for him great service

DELIVERY NIGHTMARE!Getting a delivery from them is a nightmare. Purchsed on 8 may large applience and was told delivery is on 12 May (and since is holiday I reconfirmed and was informed Yes). The day of delivery I have to call to find out it will not be delivered...ok understandable...but when I ask when I am told I will get a call back.3 days no call back so on 15 I wisit the outlet and I am told I was called and told it will be on 16.When I ask the timings 12 to 5 PM you have to be home or nobdelivery (like I have no job, no kids in nursery...I need to make myself available after 2 missed deliveries from them or lose the item).Horible how they lie to your face and dont care!!!

Nishan and Mary Ann, have helped me with my purchase today and i must say that i am totally happy with their service. Hope to visit them again soon.

If only they answered their landline. 4 times in a they picked up and hung up too.What’s going on?

Amazing Team, very cooperative and add value

Well supportive staff and prices is better than other electronics shop. Was a wonderful experience.

Excellent service from John and Mary

I both a wash machine more then 1 month and I didn’t receive yet!!!!

Excellent service and offers

Happy with their service & specifically their hospitality 😊

SALAMAT DONNA MAGPOC NG ECITY SA PAG ASIKASO MO SAAKIN WITH MY FRIENDS ISA KANG DALUBHASANG TAGA PAG TINDA SANA MAKA BISITA KAMING MULI SAYO.