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NEX Courier - Neighbourhood Express LLC
Dubai, United Arab Emirates
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Fa
Review №1

Worst delivery service. We are always appreciative of all delivery person because we know how hard their job is, but my experience from this delivery service is worst! Rude delivery guy, unorganized customer service.Banging on our doorbell like crazy. No respect to their customer’s time!

kc
Review №2

Out of all courier in UAE please avoid this Nex courier. I havent received my package but they keep on saying that the package was received. how I received the package i didnt received any calls from them saying we are here and heres your package.They are scam, I keep on making follow up on where is my package but they cant give me proper answer.Please avoid this courier service they are scammers.... !!!!!!!!!!!!!!!!!!!!!!!!

Li
Review №3

The worst and most incompetent delivery service I have come across..I had complained about my order 4 times till now as I received the message that it was delivered but I did not receive anything.. Their representative said they will look into it but I have not received a call nor any update or my package either.. I don’t know if it was delivered to the wrong address, their driver hasn’t contacted me either. Kindly avoid them at all costs as I don’t know who must be using my package because of their mistake.The most annoying part is when they ignore your WhatsApp messages and when you call them, they say they will call you back only for you to wait like a fool because they don’t call back! Will look into reporting them as how can they not follow up on “delivering” your package to someone else then not even rectifying it if the actual receiver keeps complaining. WORST SERVICE EVER!

El
Review №4

Sir Omar(the driver) was very good, he is very responsive, professional and easy to communicate..kudos to you sir Omar.

sy
Review №5

Got referred by a customer. Had very high hopes. Communication with them was the hardest as even though it was via Watsapp it felt like I was begging them to get information. Sometimes explaining to a client what is possible and what is not is very important. I simply asked if they can collect a package and I had to follow up with texts, ‘are you able to do this?’ And being ignored. When I raised my disappointment and said I’ll look for another company as no one was responding to me, the only reply I got from them was, ‘okay, we cannot pick one package.’ Quite disappointed. Customer service is a 0 for me.

RC
Review №6

This is the first time I have dealt with this courier.Unfortunately, I had a very bad experience!!! Although they are considered as the 3rd party and not directly related to the store which I placed my order, still we, customers, deserve the right to be updated about our shipment. The woman who answered my phone call didnt let me finish and hung up the phone. Thats very unprofessional and rude!!!!

Ah
Review №7

One of the best companies in UAE providing next day delivery for a cheap rate. Their service is outstanding along with quick response and management. Booking online and all are a lot easier and faster. I would prefer this company along with the likes of FedEx and DHL.

th
Review №8

Poor Service, from Abu Dhabi to Dubai takes more than 24 hours.

JN
Review №9

Excellent customer service, very detailed and accurate. Fast Delivery!

Ap
Review №10

Delivered my package to a completely different address and different name.

Mu
Review №11

I have tried many courier companies, but since I started giving my shipments to NEX I had grown in my business and I am blessed working dealing with them and wants you all to try this company.Thank you NEX team.There is no 6 Stars otherwise I would have given you that.Much loveGod bless you all

mu
Review №12

We are happy to work with Nex !Great service, found the best price, parcel collected and delivered precisely to the earliest estimated time. Highly recommended.

Fa
Review №13

Great experience. Integrated BOT through WhatsApp service.Fast and reliable delivery.I really like the service it’s much better than other companies, Flexible and Friendly stuff, Good customer service

Ra
Review №14

Great service, found the best price, parcel collected and delivered precisely to the earliest estimated time. Highly recommended.

Sa
Review №15

The shipper promised me next day delivery which very much acceptable in UAE, while I am waiting for 2 days to receive a shipment from Abu Dhabi to Dubai which is horrible and unacceptable.No response on the contact number provided on website. Tracking system says shipment is in transit to Dubai for last 24 hours. It seems some one is walking the shipment.

Pe
Review №16

We are very satisfy dealing with NEX courier as our logistics partner. WoW customer service, professional operations team & friendly management to support us at anytime.We highly recommed NEX courier to everyone.ThanksPerfume Club Team.

Ve
Review №17

Quick delivery and nice delivery guy! One thing they could improve is to notify the customer that the parcel is out for delivery. :)

Ad
Review №18

Thank you Nex for having such a wonderful riders and customer service team who ensured my package is delivered on time, when they say delivering smile at the last mile, here we are with NEX 😁Keep up the good Job !!!!!

Ri
Review №19

I can’t even give one star on this company.Very rude guy who was supposed to pick my parcel. Shujad or shujaz indian guy, he was very rude. Politely asking him but he’s responding with an bad attitude. He wants to pick up my parcel without giving me pouch and airway bill, how is that possible?It’s a wrong idea that I didn’t trust the reviews here. Don’t trust this guy.

RA
Review №20

Its fast, easy and reasonably priced and never had any issues at all so would definitely recommend.

Qu
Review №21

The worst courier service. You replied to my review telling to contact you in email. I have done that al ready many times. I have talked with your owner. I have talked with managers. I have talked with receipcient . But you people are not going to return my COD cash which your drivers never delivered to me.

Ha
Review №22

Quick Delivery Service. Professional & Cooperative Staff ,Good Manners, Positive attitude, Quick Response.We highly Recommended of Nex Courier ......Thanks NEX

Je
Review №23

Rude delivery man after taking your live location they will never call. You call them and follow up they are not answering anymore your call. They don’t deserve even 1 star.

Ha
Review №24

Fast delivery,well experienced team.......highly recommend Nex courier

Fa
Review №25

Worst staff they have hired. Never ever they respond calls. I will give only 1 star really worst courier service, guys never ever choose this courier service.

Ar
Review №26

Delivery person Naresh was completely unprofessional with rude behaviour and derogatory. Will not suggest services of NEX to anyone.

Al
Review №27

We have tried nex courier and found very satisfactory service

DA
Review №28

Unprofessional and very late delivery. Expecting the item a day before they deliver. I keep following since morning and even ask the driver number but they said its not allowed. Where all of other courier are giving their drivers number.... very bad service I don’t suggest this company to anyone.😡😡

Ni
Review №29

Avoid at all cost, its been a month and my item is not delivered. No compensation, no initiative, no customer service to help and delivery guys are story tellers.

Bu
Review №30

Got the worst service and arrogant delivery guy. NO NEX time, NO to NEX!

Na
Review №31

Shocking customer service. No help when I called and the delivery is over 12 hours late

ra
Review №32

Seamless process, and everything goes fine.

Ii
Review №33

Theyre fast 😊

Na
Review №34

GOOD CUSTOMER SERVICE 👌👌👌

Ed
Review №35

Customer service response is very poor!!

Mu
Review №36

Good service

Sh
Review №37

Shipment did not arrive and I did not receive it and they said it was delivered

sy
Review №38

Extremely Excellent Courier Service All Over UAEon time delivery! RecommendedA very express mail service throughout the United Arab EmiratesDelivery time! Recommended

Information
12 Photos
38 Comments
3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.nexcourier.ae/
  • Phone:+971 4 250 2050

Categories
  • Courier service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:Closed
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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