I have been using Century express for quiet sometime now in UAE. They are highly professional with excellent service.Their staff Mr.Peter is really a great asset to the company very cooperative,devoted and punctual.He is very dedicated and needs to be appreciated. I would highly recommend Century express..and wish them success. Keep it up!!!

Excellent service picked up on time and securely delivered on time. The staff is very professional and courteous Santosh, goes out of his way to extend his help and guidance on any queries. Great value too would recommend to others.

The best delivery in UAE! I was looking for courier company long time and i found. Very professional guys. Recommending 👌

Have been using the service for a year.. Love them. Very professional. COD is returned the next day which is great.. Highly recommended

The most horrible experience in my last 8 years!Im using courier services like at least 3-4 time per month, but this company - its just waist of time! If you will reach them by the phone one day, it doesnt mean, that next day when you need to follow (yes, you need to follow their work) they will the phone.

We are dealing with Century Express for many years. The service is Excellent and the team is professional and super reactive when there is any service issue. The team leader is Mr. Santhosh who is supporting us for all our activities. The Company is doing excellent service in UAE and Oman as well.Great job and I wish all the success to Century Express for future.

Very poor customer Service. They behave irresponsible for the committed Delivery. And failed to inform customer if any issues happen with the delivery. They are very unprofessional & rude to customers. Not recommended at all 👎👎👎

The best courier with reasonable rates …..95% delivery ratio, will suggest to run your business shipments with century courier….have good drivers…next day all shipments out for delivery…am happy with century courier

I have worked with Century Express for the past 8 month and I can easily say that I am very happy with their service especially Mr. Abduljabar that is easily approachable, friendly and very helpful. Big thumbs up.

I have gone through ups and down using their service. However some of there staff are eally good. Like the pick up guys and also to mention Mr. ALI from Team Abu Dhabi, is always there to support and provide solution. Good team and happy customers make better business!

One of the best experiences I had for an international packageReached Kochi within 3 days from Dubai despite late drop of parcel from my side was something amazingWould strongly recommend

The person who answer the calls must know the pick up and delivery schedules. It was an urgent package to send and the they suppose to pick the package got a call saying your area is not scheduled today; we can do the pick up the next day. Completely unprofessional, lack of product knowledge. Never ever suggest to anyone and never use this service

Excellent customer service, am dealing with Century Express for local and international Shipments. Highly Recommended!

Excellent team specially Abu Dhabi team, Good service providers always fast response from Abu Dhabi, highly recommended

Very bad service. Like you are begging them just to answer your call. Not recommended at all for online sellers, they are the only courier that charges returns of your parcels even if its their fault in not delivering the item. Plus, they donot give your money even after 20days of delivery. You will think someone is using first your money. Plus look out for times that they will not deliver your items for more than a week due to their internal problems. Online sellers, beware! Got tired of this company.

In times of urgency, they offer wonderful service. Mr. Abdul Jabbar was immensely helpful and took matters into his own hands to secure my package on time in the most efficient and friendly way possible.I highly recommend this courier service to anyone in need.

Highly recommended from our side because they are responsive and help us for our shipment for have a good business anywhere here in UAE,Especially mention to Shaqir that collecting and deliver our payment. and from Abu Dhabi Mr.Abdul Jabbar for fast response and assistant..Keep up the good work guys! Looking forward to continue to work with you guys...Godbless!

Excellent service i had a package to be delivered on short notice and not only did you deliver but earlier as well.I would highly recommend this fantastic company.

Doesnt know whats the proper way of serving a customer. Whether you are a SUPERVISOR , a normal delivery guy or even the owner of a company you should treat your customer the way should a customer be treated. You became a SUPERVISOR of Abu Dhabi branch, you should know already what a proper customer service is. You should try to find ways on how to give a solution to a clients concerns/ requests/ problems. Find ways to serve the customer in a satisfactory way, not blaming the customer if it is his/her mistake and shouting on the phone, which in fact you dont even know the whole story. I dont think so YOU deserve that SUPERVISOR post. A piece of advice dont be so proud , world is round. GBY.

Poor customer service skills. unable to inform customer regarding the delivery. fail to deliver my parcel on time which resulted to return service. after being disconnected for nth time, finally spoken to hussain who claim to be a supervisor with a haughty attitude. never ever i will use this courier service!!!! worst ever!!!! customer service attitude is soooo bad!!!

Mr abdull jabar dealing is very good

As our experience in century express, we are ok with their service but most of the time we are dissapointed they bring too much return in one time , most of the return are without any notice what happen to that parcel . lack of communication in their deliveries .

Been calling them and no answer. I whatsapp them and the told me to send the request through email, I sent the email 3 days back and no reply. I whatsapp them again and they said wait 24h more, 24 hours already passed and no quotation. Poor service

I had a very late order that was urgent for the my wedding, and the team went out of their way, at a very reasonable price, to arrange my package to be delivered on the same day from Dubai to Abu Dhabi and they delivered it earlier than originally planned which was beyond appreciated,. Such a great team!

Very bad service , not responsible at all. Even they don’t response if there is any issues on delivery. Will not deliver on time , very delayed delivery and not commitment and responsibility on what they are doing

Shipment & Tracking - Excellent Service.Cargo reached on time without any delay or further obstructions.I have found the Century Express Courier Service very professional and well organized.Highly grateful to Mr. Abdul Jabbar Manager in AUH office.Keep it up & Good Luck!

Not recommended at all!You will be lucky if they pick your callsFor same day delivery 3 representative offered 3 different prices !!!30 Aed 75Aed 100Aed

This company is the most reliable company I’ve used always gets my packages on time

They deliver within 2-3 days. They also have good customer service and return of cash is done within 2-3 days too.

Great, fast service. I was under post-travel quarantine so couldnt leave my apartment, but urgently needed to sign and send an important document. Also, I dont have a printer at home. Century express made things so easy - I whatsapped them the document, they printed it for me, and a courier had it at my door in an hour, all for a very reasonable fee.

They dont give complete information and will just hang up on you

I contacted them via WhatsApp, they quoted me AED 25 to deliver documents to Ajman. The next day, they showed up infront of my door without uniform, without receipts and no shipping bags. He told me trust me I will deliver your shipment!! Then they quoted me AED 50! Seems like someone wanted to avoid the process for pocket cash! Simply can not be trusted

I have dispatched parcel on 08th Mar 21 Sharjah to Dubai, this is third day and shipment not delivered to the consignee, when enquired statusCentury Express Courier stated that they doesnt have delivery service into that particular area !!! Where CEC offer service to entire UAE !!! Very poor service..... still not received the goods back... extremely poor customer service !!! Irresponsible....!!!

Not happy with services ....do not handle like professional.....No notification, no call ...scheduled pickup but didnt fulfill.

Decent rates of dhs 50 to send a package to India.Only negative is that they only accept cash.In this day and age I found that odd.I had to visit an atm after close to 11 months thanks to this.

Authentic Fresh Thai Cuisine

I give 5 stars to Nasmeer, Sharjah incharge. He always follow up all deliveries under us. He is also very responsive to our messages. Good Job‼️🙂

Very happy with their service especially to Mr. ABDUL JABAR the operation manager here in Abu dhabi by follow up parcel on email he is very responsive and YASMEEN they are cooperative in my convenient .and the driver KAMRAN who always smile and happy every time he comes to pick up my parcel no matter how good or bad his day😊I’ve using this courier for 4 years now and Im very satisfied with their serviceThank you century for handling my parcel in professional way keep it up👍👍👍

Fast Service. Before Mr. Imran Jamshed was did my courier service. He was fast an efficient guy. Now on his replacement Mrs.Yasmeen do the same jobs. Call center team is cooperative and responsive. Good Luck Team Century

You have the worst service ever! Poor management and system!

Very good service

TOTALLY NOT RECOMMENDED!!!! Extreme delay in their responses and have to send many follow up emails, for 3 times I couldnt send a package because of their delay and bad customer service.

Century Express are very professional and very fast ,Your service has always been excellent. thank you so much for taking care of my items and prompt delivery to my clients ... as always. Keep it up. :-)

Shipped bike from auh to dxb in 1 day without hassle thanks Century!

Extremely professional courier service. I use them for my business and they have been competitive on price without any compromise on service. Will recommend them hands down.

A very disappointing service provided from this company.The agents are also very unprofessional, and they are not giving an up to date info on the shipments.There is none to like on their services. Very poor quality.

Pathetic services, not even recommended for a single time

18 October at 1:18 pm your staff has delivered the equipment to our office. We have few major concerns about this delivery:1) the boxes are very dirty and have oil stains on them2) the boxes were stacked not in a proper way (top vs bottom) during the loading process3) while offloading the trolley your employee lost trolley balance which led to one box being fallen on the floorThe cost of each box is AED 51.345,00 and we as distributor cannot guarantee the quality of our equipment to our clients.I have spoken with your operations manager Mr. Hussein over 600-555512 however did not receive any feedback. Please provide the contact details of your company so we can resolve this issue.

Where do I start with these? After trying to arrange a pick up for 2 days, website has issues and so to do the customer service team. They keep telling you to call back. There is no communication. I was quoted 160 for my package and they picked it up. 2 days later they call me saying I need to fill in another form and also pay an additional 120. 😂 Do not use this company. Ive wasted 4 days of my life trying to deal with these people. Absolute TIME WASTESUPDATE...They have now kept my package and my money for 4 days. I was supposed to get a call back to arrange returns but again nothing. I will now have to get thr police involved to help get my package and money back!! Its difficult to describe in words how this company operates.

Not that techy, but definitely true to their word and their service is second to none. Next day deliveries almost always.

Very cooperative, very fast, very reliable. Thank you for delivering the document on time.. From Excellent Oasis Real Estate , Sheikh Zayed Road..

Deliveries here are fast and you can track shipment with complete details. Delivery personnel and customer service are polite and cooperative.. I recommend this courier for those who need cash on delivery service.👍Thank you

Terrible service. Called them for a rushed delivery from abu Dhabi to Dubai. They said pick up will be before 3 pm same day and delivery next day. Turned out they went to the wrong address although I clearly stated my address on the web form I filled. Never showed up or called. Never used them again

Services are professional and responsive exceeding than expected.I recommend them at 100%

The item is still in my office for pickup for past 4 days.The drivers calls at odd hours for pickup and comes without informing.Then he tells you can gladly make a complain about my attitude.Then when you make a complain, the company assures that action will be taken, but no response.It simply means that its coming from the top!The company shows level of professionalism, but there isnt one!

Special thankz to Dawood😊

Reliable and very fast!

Working with Century Express Courier has been a great experience.Very impressed with their quick responses to the pick-up-my-courier-urgently calls and prompt deliveries as promised.

Best courier company in the UAE ever experienced in our e-commerce journey.The delivery rate is 100% always if the end customer is responsive.All Staff is very good and cooperative including van persons and staff.but the staff at the Abu Dhabi branch, they are all ❤️ .

Very good courier services provider from business to business and business to customer I can say best e-commerce delivery company.

Just when I thought I booked with the right courier, I amnow under stress.I booked online with the given pick up time and delivery time and date I made it 35min pick up time and 35min deli time As it is only Al Warqa-Karama and not rush hour. I chose the “same day delivery” which is today. Booking went through easily online. Courier called 25min min after the requested time to ask where pick up location is. I was surprised. 2.5hrs later, delivery still not received. Customer Service Hotline and whatsapp is extremely unreliable. After a couple of calls, courier finally answered and said he was only asked to pick up & he is a private courier that Century hires.....Shame... So he has no clue when my parcel will be delivered maybe morning maybe evening tomorrow.Thanks Century because that Parcel is URGENT. You should not accept same day if you cannot accommodate.Very poor. Never again!

It was delivered the same day as requested.However have to reduce the stars as it was delivered outside the given time which created further delays in the process.

They use to have a good customer service but recently, they dont answer the calls and even taking the handset and just putting it back - dropping the call.If they dont want to be contacted, they should remove the number in the website or anywhere online. Customer will not simply call if the details are available online.It means there is something requires clarification or information.

Worst Service, after waiting whole day....They didnt Collect my parcel and they have given me wrong tracking number as well...

This was my first time ever with any courier service and I am so happy that it is not the last time.Though I was scared to book this order as the travel restrictions in Abu Dhabi are not favour able during these situation. But Al hamdulillah century express proved me wrong.I got my parcel exactly at the given delivery time.Very professional staff and services.HIGHLY RECOMMENDED.

The account manager is not professional at all and they never answer to calls, messages or emails, they lack customer satisfaction and they couldn’t care less!!! My business was depending on them and their lack of communication caused me some issues with my orders. Never again..

Very good and excellent service, very quick and reliable! I can say Century Express Courier is the best!

Very good

Century Express is a Great company for domestic deliveries specially being in E-Commerce businesswe are very much satisfied with timely deliveries and transparent procedure for Cash returns.Very professional team to deal with.Mr.Umer (Courier) Ms.Maria (CS) are veryco-operative and ready for help anytime.Thanks to Ms.Yasmeen (Operation supervisor)for delivering parcel on weekend and helping us to retain a client.A very special thanks to Mr.Intkhab (Manager)for building a great team.Strongly recommended.

Century Express IS the the WORST Currier provider i have ever seen my life. Delivery man Literally trying to fight with me for the delivery charges even i already paid charges online. i am just confirming with the company why its happen and then they explain to me and called back to the delivery man... these guys are so horrible... please try to safe your self from them.

Very unprofessional courier company. complete waste of time and money. one month and parcel still not reached to saudi arabia from Dubai which only takes 1 DAY. DO NOT USE THEM EVEN IF IT IS YOUR LAST OPTION. Now they have stopped picking up my phones. Dont Know what to do.I will update if finally they reply or send the parcel back and refund ..or whatever it is.

Quite good place and customer service

Great services all the time...

Very poor service, the hotline doesnt respond when it does someone will come and tell you holdon after holding for 10 mins they will just hangup on you.if you ask a realted question they will tell you Google it.

NOT AT ALL RECOMMENDED! Pathetic customer service, if you happen to reach them you will be on hold for ever with no solution at the end of the call. Cant call them after 5.45, they will not attend it, as they close at 6.00 pm.

The delivery was fast , but my items was so squeezed. Seems they just dumped my package, the packaging of my items was almost damage despite of putting fragile sticker !!!!! I saw my packaging before handling it to the driver i have my pictures and everything was fine and looks nice until i received my package like this !!!!!! 😡😡😡😡😡 be careful next time for your valued customers especially their packages !!! I have a doubt to do my business again with you !!!! The payment are not worth it !!!!!very bad service !!!!

Very professional driver and the office communicates very well with customers. Thank you Century express.

Negative.. bad experienced.. courier staff very unprofessional.. They will booked your shipment, but they will not pick the items from your area. This company will waste your time and effort.. Management please talk to your staff especially the staff from outside..

Today in the morning I requested the pickup and delivery from Abu Dhabi to Dubai, It was really important for me to arrange pickup today (thats why I call your customer service in advance to check this possibility and they promise me that you can collect it today by 3pm and deliver it day after tomorrow), at 3pm I try to figure out have courier already collect or not the document from Abu Dhabi, but have not got any clear answer, your contact center agent said me that someone from Abu Dhabi will call me soon(no one call me), you next contact center agent said me that you will not collect it today.It is the worst customer service experience I face, and I will never use your service anymore because I lose half of the day and now have to arrange another courier service if you cant do your job do not promise that you can do this.

Hi i am looking for a job i have uae driving license

I have been dealing with Century express for a while and their service has a;ways been very very bad.even their office staff do not answer calls, not to talk about their courier guys. Am talking about before COVID 19. Then now is the worst, they do not answer calls (mobiles) nor even emails or whatsApp messages They are keeping huge payments from me and giving numerous excuses.They gives numerous promises , but do not follow up on anything. IF THEY NOT WANT TO BE IN BUSINESS DURING THIS TIMES, ITS BETTER FOR THEM TO CLOSE DOWN COMPLETELY.

Very fast, professional and amazing service!Ive ask for a same day delivery service and the next 30 mins their guy came in to pick up the item and successfully delivered if in the next 30 minsWould highly recommend them! And keep up the good work team!

Century Express is a very reliable and trusted courier service company in the UAE. We have been their client for almost 2 years now and our relationship in business is keeps getting better and better. I would highly recommend this company.

Best

For the international team section, to be specific Mr. Ziad is rude to customers and company owners, he doesnt want to listen neither wants to help or understand, they take commission for sending your parcels through dhl, they dont have a delivery on their own, neither they know contracts or negotiations.You deserve a zero for the way you speak to people and disrespect them

Highly-recommended! Their prices are not high but services is 5-star!!!Been their regular customer for 3 months now and I am very happy with the service. Special mention to Jamshad (the assigned driver/courier in our area), he is very flexible and quick to respond; Mareya (Customer Service Agent), she is very efficient and effectively assists me in all of my queries) and to Inkthab (manager) he immediately addresses all operational issues that I encounter. Also ensures to get back to me for any questions I have.

The worst courier services I have experienced in Dubai. Very unprofessional team, making big mistakes in each delivery.

The place is tidy as its a courier company.. but the upper management office is nice.. receptionist is welcoming and the management is very responsive they were recently bought by a different company and new company really working hard to make them one of the leading choice in the market.. as a client, i like their business model and service

The courier staffs are from bongo bongo land.

Delivery man asking for more than what the amount on the receipt.

Very unprofessional, And not fixed rate for courier.. On call they booked courier on 40 dhs, But on counter their rates changed by more than double..Their manager Ziad, does not know how to talk, he talks to the customer aggressively with abuses... Its my first ever bad experience with any service company

The worst service you can ever have in UAE .!

Bad service.

They deserve less than 1. They are horrible regarding international shipping and the one in charge his name is Ziyad he is not helping at all and instead of checking their mistakes and correct it he is blaming the customer

Their service are very good, Highly recommended for E-Commerce businesses

This is highly recommended. well service with well mannered staff. esp those staff handling our accounts, courier drivers from DIP area (Mr. VInay) and the other guy from RAK ( i dont know their names). Thank you all! Godbless!

One of the good courier service provider. Satisfied with their service.

Excellent customer service. They are willing to spend time to answer your queries. Thanks Century Express 😊

Fast delivery, best management at abudhabi office, satisfactory customer service ... 100% recommended ..

Though there are many negative reviews, I personally didnt feel any difficulties with the staff and all the other aspects. Professional people with timely delivery.