Very bad service, the customer care staff named Neil, he created the worst experience for me!! Will never awail their service!!

Fantastic service. Dropped off Sunday and delivery of documents in Thailand Tuesday

Excellent service, clean and comfortableStaff Tmartir was very helpful

The location was accessible, service was excellent! Staff was professional. My shipment was delivered before the stipulated time which is commendable. But they are a bit too pricey, thats the only drawback I could find. But again it was all worth it. They have an option where we could sign up for live notification of the status of our shipment through either SMS or email so I didnt have to keep logging in to check as I was always updated. That I really liked about DHL. Would always be my choice for quick and safe delivery 👍

Best and most profesional customer care around. This branch as small as it is, absolutely rocks.

Easy access and the service was good.Lost one star- they gave me the password for their wi-fi to send a document. But, it was not working and later the guy who was sitting there told me that he was also not able to use it for some days.

Very expensive but excellent service

Good experience and fast services

One of lifes essential leadership skill is the art of apology....by DHL - DHL -DHL !!!Sent a one page document by DHL paying Dhs. 210 as opposed to a regular 15 buck delivery we get at our office because they assured it would reach destination before 6 pm, which is what I required, however the document could not reach before 9:30 pm and clearly it did not serve the purpose.Being a professional organization, their customer service manager called the next morning to ask how was the experience !!! what do you say to that now ?? upon narrating the entire story and he said in fact he had called in to apologize, upon asking if my money will be refunded he said No but I apologize for the problem caused to you. I asked if the apology served me any purpose, he said he did not know but I am calling in to apologize. I asked how is he making up for my loss and the money I paid and he was nice enough to say hes sorry.I must say DHL is making great efforts at cultivating sentiments within its customer base and hiring people with apologetic skills of saying sorry rather than the adequate skills of handling logistics.In these rude times where an apology is difficult and sentiments seem to be from a distant planet altogether, its heart warming to know that there is an organization which fills that void for the love craving, emotionally starved souls like myself.I present to you DHL !! WHERE YOU GET PAID IN APOLOGIES and SORRIES !I plan to work up the ladder to be among their preferred list of clients - you never know if they default enough, I might have something in store for the next Valentines and if I am agitated enough I might just be promoted to I love you

I will never uses DHL again, and have informed my company of my experiences and they are now intending to go with other delivery services. After sending my personal boxes to several countries other than where they were supposed to go, my boxes finally arrived in Dubai one month after leaving Singapore (air freight mind you). To make matters worse, all 4 boxes were severely damaged (one box dramatically taped with DHL tape to keep it together). Customer service was a joke. Took no responsibility at all. So many other couriers out there...try them instead of this pathetic organization.

Good compny to deliver items from every corner of the world almost in majority country they have their services they offer fast and speedy delivery service.

Treated very well and mail was completed quickly

They have only one counter. Only one agent serves all customers. Waiting time is a little long. The place is very tidy.

Good service

These are the worst courier service. Item was sent 2 weeks ago from London to Dubai but still not delivered. Always putting the fault on someone else. Will never use this service again.

Best customer friendly. Hats off

Its Close today, its only 8pm

Good

Great

Cordial behavior!

Not a good experience for international courier . they charge quite enough

Too expensive... Never ever try

Its nice to have courier

Excellent customer service!

Ok

Good

Great

Unprofessional team

Fastest service

الموظف تعامله بشكل مؤسف ارجو الاهتمام بالعميل

A fast service delivery company ... and the representative of the Ras Al Khaimah branch does his work efficiently

Barshan and Teresa are very respectable employees and their job is great

Honesty

Achievement

Excellent in delivery