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ABC CARGO & COURIER L.L.C - BUR DUBAI
Dubai, United Arab Emirates
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Gl
Review №1

Hi All, The pictures are damaged stuff which was shipped by me from Dubai to Mumbai by ABC Cargo.When I complained it was rejected for the following reasons:1) The damaged stuff should have been mentioned by me on the Point of delivery acknowledgement paper which was not possible as we had shipped 18 cartons each weighing 39 kgs / complaint to be done within48 hours. It took us 2 days to open all the cartons post which we figured out the damages and immediately complained via what’s app to our sales contact within 48 hours.2) ABC cargo does not guarantee fragile items but we were sadly not informed of the same. We were told by the team that fragile cartons would be repacked at their warehouse and we should have ni threading to worry.Anyways posting this review so that others who use ABC Cargo are made aware how this unprofessional company takes customers for a ride. We paid approx. AED 5000/- and used their air cargo option.Thanks, G

Hr
Review №2

I have like to rate your services zeero as there is no option for itIt has been 10 months as i have left dubai before that i took your services as promised 30 days to max 45 days due to covid since Nov 2020 i have not recieved my cargo. TRACKING no SBDX14391..I have 3 boxes weighing 121 kgWith your worst and pathetic customer service as well via call or emails,chats there is no solution at all for doing complaints as well. After a while you just stop picking up calls leaving customer angry and clueless.So what do you want we should book tickets come down to your office and ask personally about it then only you will deliver?Now you will drop a template dwn ask us to contact of complaint cell no...Please read the complaint here and it is your reaponsibilty to sort the issue not Coz we paid you in advance for this

Ru
Review №3

I would not recommend ABC Cargo to anyone as they don’t pack the fragile items properly . No support is added. I had sent cargo to India through them in March and July 2021 , some of my steel and aluminum vessels had dent. Some of wine glasses , beer mugs, whiskey glasses , some glass covers , glass frames , glass showpieces , wooden trays came all broken as they had not packed the things properly nor did they give any buffer support to them inside the carton . Sometimes they pack two glass items in one packaging and the smaller glass item breaks inside the package as there is no support inside so they move against each other and break . But Delivery was on time .

VE
Review №4

02.12.2020 i have sent 60kg of my cargo through ABC Cargo Alqouz. i have not yet received my cargo and it is over eight months. if we ask about cargo they are telling sweet story. Ive ever experienced before. Please do not send cargo through ABC Cargo who are planing to send a cargo. it is worst cargo service..............

So
Review №5

Sent the courier 8 months and still not received. This is my sincere advise to not choose ABC Cargo. Not only they deliver stuffs super late but the response from them when I call to check the status is very bad. I used their services on last December 2020 to send some stuffs to my home in India and its been not delivered yet. It would have been better for me to take a plane and go with the stuffs. Delivering few days late is accepted but saying the excuse that for the past 8 months the courier is stuck in Mumbai doesnt make any sense and they cant do anything about it and just says some funny reasons when I call them.This is my experience and I sincerely advise anyone who is looking for a fast and reliable courier service to skip these guys without a second thought.Surag

Br
Review №6

Its a great idea to send parcels through shipping as the extra luggage would cost you triple on flights. My package was sent, one month prior to my flight to India and I received it within 39 - 40 days door to door sent via sea. Nothing was missing luckily. But the entire package was opened quite a few times and repacked with all my belongings scattered. So just be prepared as they shall also open the items packed in bubble wraps and not repack them after checking the delicate items.

Pr
Review №7

Great service as always. I have been relying on them for all courier needs for over a year and they never let me down. Very Prompt and efficient. The prices are reasonable and moreover no tension delivery.

Pr
Review №8

Since a month back, one of my family member sent a cargo through this company. They charge huge money and they promised to reach destination within 15 days. But its been 220 days not yet reached. Even this cargo people are not answering the calls and not responding properly.Tracking number:: AAQK24953This is the worst cargo company I have ever seen. Please be careful to send anything through this cargo. You may loss your things.I personally suggest, its much better to send with other good cargo companies.....

Jo
Review №9

Should say, I feel very comfortable and confident with this cargo services just because of their valid services and responsibilities. Talking about their customer interaction and service too good, approaching each and every view of the customer and suitably finding a solution for the one. The highlight part of ABC cargo service is that their packing AND protective cover on every Cargo that we intend to deliver. Also specially talking about their delivery ,exactly on the estimated and calculated time schedule given by them(hardly just a week). Totally I am well pleased with their service and would damn sure recommend to all. Thinking of more bigger Cargo services with them.🔥💯

Pr
Review №10

Worst Cargo Service ever!!!I send a cargo to India on 23 dec 2020, now its almost 100 days and still not delivered. From past 2 month when I enquire about my cargo, getting the same response saying delivery delayed due to custom clearance.Also each time they says 2 more weeks to get delivered and my last call with them today also got same respose saying will be delivered after 2 weeks. So I dont know how much more time still I need to wait. As a customer, feeling cheated by trusting them.Unacceptable and pathetic Service!!!! If i was able to click a zero star option on this review i would be happy to do that.

AL
Review №11

Customer service was on point. Smooth procedure! Overall a great experience, thank you ABC!

Ha
Review №12

Just Pathetic. I have lost the invoice when I call them to ask if they can help with tracking of the cargo they say we have no cargo registered in your name!!!i give them the phone no. of the sender n receiver that also they say its not registered. If I dont hold the invoice cant you guys help me with any alternate means?? such a pathetic customer service u provide...your staffs are so rude spoken... one guy had come to collect the cargo from home now the staff say why did u take pick up service, am I not supposed to take wen service is provided?? !!!! was it wrong of us to take the service!! I hav not encountered such a problem with any of the other cargo company in dubai. if this is the service you provide you are going to loose trustworthy customers!! I just sit and pray for my cargo to reach me at the earliest if you havent shipped it yet please do it its my request to you!! its almost 15+ days n its still laying there!!!

Zo
Review №13

I have recently used Abc cargo to sent my personal beongings to canada and I honestly have not many complains. Their pick up service was very prompt and on time. And the delivery was on my doorstep in canada within a week !!! The only thing that I have objection about is the packaging. One of my carton is damaged because of rough handling. When they took the parcel away they had it would go into another waterproof packaging which is not true. So, dear management, please look into the packaging more. Thumps up for the rest 👍👍👍👍

Ne
Review №14

I have sent 3 parcels of 25kg each. All parcels delivered in UK on time. Im really satisfied with the service they rendered.

Sa
Review №15

Hi,My name is Sajid i sent a cargo from dubai to Gujarat (India) date 25/07/2021 Al qusais LuLu village (Al Qouz branch)but I collect from your own branch at Navsari in Gujarat when I collect the items its fully damage my item also theft from box I sent feedback threw your social media i need my items amount if you didn’t take action i will report threw social media again so here is my cargo details please take action for these incidentsShipment AAQU37288shipment 413393109The cargo guy told that door to door delivery 20 to 25 days but I didn’t get door delivery I collect from your own branch 40 days

Mi
Review №16

One of the irresponsible company in UAEI approached ABC cargo for an air cargo service and they assured the delivery will be done within 20 days and may be 4 to 5 days extra Now it is more than 25 days still no hope for delivery. Every time I call them, customer care support team says deliver in 2-3 days and when you ask more questions they saying customs clearance issues, At the time of booking they just told me me charges 8.5 per kg , but when they came they charge per box 20 aed extra and service fee 20 so they making us fool only . i sent 116 kg. last time i sent with DTDC i was a nice experience but now what to do when just check their reviews i come to know that its their usual tactics and not delivering on time and some people received after 2 months.These people are best in marketing only and the worst service i had ever experienced in my life , i will share my experience about your service to all my friends and family , its such a very bad service and i never recommend to anyone.

Vi
Review №17

Pathetic service and no professionalism.Wonder how and when such great feedbacks made to the sites hope it’s fake .Would not suggest and will not use your company service .

De
Review №18

Totally disappointed with the service and will not recommend anyone to use there services. I sent a cargo in 2019 aug which was delivered after 5 months. Inspite of that again i thought of trying there services as they keep sending promising ads... sent a cargo in December which has still not been delivered and i hv no clue ... even after 9 months they keep rwplying its still under custom clearance. Horrible service... will not recommend anyone to use it.

Pr
Review №19

First of all thank you so much for sending my precious items to my country safely...I have recently lost my job and cause of that I shifted back to my country.The staff were very helpful and informative. They keep me up updated with the information. Thanks for the service given.I would really recommend this company to others, it is very reliable and affordable.Thank you

Ma
Review №20

Hi all, I sent one cargo on December month from Burdubai branch and a lady named saranya was very rude with me. She dont know proper English and how to talk with the customers. She always say that whatever you want to do, just do that. we will see. Is this the attitude she want to show to the customers like us who is suffering in getting the cargo from past 7 months? Very worst lady ever seen in my life. ABC Cargo Manager should remove such arrogant ladies first. please dont go with ABC guys.

Ah
Review №21

It looks like your company has auto reply to the Critical review., where is the solution for the shipment??Just by replying apologies, do not expect that your responsibility is completed. Resolve the issue at earliest. I wonder how this company got 3.9 review on google. Totally Fraud.Sent Air cargo to India, 40 days completed., still showing status as waiting for clearance., the guys told only 25 days by Air instead of 45 days by Sea., I paid Air cargo charges just to deliver the shipment early. Extremely delayed response., never ever try this company for business.Finally received my shipment after almost 55 days

Mi
Review №22

Very poor response. Will not use for my next requirement. Also Indians in UAE do not trust in their commitment of door to door delivery. They hand over consignment after reaching to third party logistics and they demand money on delivery to apartment stating that consignment is booked for ground delivery and not on the higher floor. Very cheap and third grade service.

Fa
Review №23

WORST CARGO SERVICE- ABC CARGO you guys claim we are fastest cargo services in UAE and Number 1 Cargo in all over UAE.Sorry to say but you guys have WORST SERVICES.I myself came here in India and your guys are still asking me to wait till next month.How many excuses you guys will make. Normally cargo reaches in 15-20 days maximum is 1 month not 7 months.I dont know what is your issue at customs but I need my cargo before end of this month either I have no other option to file a complain in consumer forum.

Na
Review №24

They assured to deliver air cargo with in 14 days from Dubai to India. But it’s been 28 days now, my things are still in the air. Poor service.

ch
Review №25

We had some goods to be couriered and contacted ABC. The staff on the call and the person who came to pack were highly efficient and knowledgeable. The goods were received in very good condition. Overall a very good experience👍.

Sa
Review №26

Thank You for your great service ☺️Last month I have forwarded some household items to my home place in Kerala and ABC Cargo was very successful in delivering it even before estimated time. I am happy that my goods delivered to my loved ones safely. From the moment they came for the pick up at my residence here in Dubai, there has been a touch of professionalism and quality throughout the whole process.I highly recommend ABC to everyone

Ra
Review №27

Worst Service by Burdubai Branch. The Branch Manager, Sarat, has been after me until he got the shipment. This is Aircargo. Should have reached in 20 days. Now, its already 40 days. Sarat, the Bur Dubai Manager, is totally hopeless. He does not have the basic courtesy to respond to my innumerable mails/messages

Am
Review №28

Its giving very nice service I sent cargo to my home contrary

Na
Review №29

The worst Cargo service ever these guys are thugs they charge u for air cargo and promise to deliver the same maximum within 20 days and now its mire than 50 days no sign of the cargo...When we contacted the customer service the representatives have no answer they dont respond back nor give u any clarification on why is the delay.Those reading my comments there are may others giving better service than ABC I would not recommend any one to send it through these people.

Na
Review №30

Abc cargo is the best cargo I used so many times at burdubai branch one staff her name Saranya is very good support and she is very good communication with customer and follow up timely and give clear information passed I am highly recommend abc cargo burdubai branch..

Ro
Review №31

Grate and professional service. Goods are always delivered on time. Im satisfied😊

Re
Review №32

I had send my cargo through these people to kerala not only is my expensive head set missing most of items mentioned in the images attached shows that chocolate covers broken and half eaten, cashewnuts are missing and the milk tin completely damaged. please never send cargo trough these people. they will just grobble your money afterwards they dont care for your cargo or the days they mentioned for your cargo to reach

su
Review №33

My brother sent almost 225 kg package and most of them are missing right now. People got some other packages instead of theirs. My brother, who took initiative to send all those packages from India, is now held responsible for their irresponsibility. Any one who is trying to send anything through this company, just back off and find someone else before its too late. Such an unprofessional and dirty attitude from a reputed company like this. They are not even ready to correct their mistake and give the compensation. Please dont fall for their trap. There are many other good companies out there who can do so much better than this.

Bh
Review №34

The worst cargo company in Dubai. We sent a courier which was meant to reach Australia in 5 days. We called the company to follow up on the 6th day and we get to know that the shipment is still in Dubai because they charged us LESS money. The worst part being no one even called us to inform us of their error and we got to know only once we called them.The staff are totally unprofessional and rude.Extremely pathetic customer service.Trust me there are much better cargo companies in Dubai. Save yourself dont deal with these guys.Further to my previous review, as mentioned in the reply I sent a email to their team to explain the issue, and I was assigned a person who was to contact me to understand the same. Till date no one even bothered calling back. They treat their clients exactly the same way a scammer would treat their victims.I would urge people to be smart and not fall prey to their scam!!!

MR
Review №35

I am very happy to share my experience here. One of my friend given me ABC Cargos number. Then i have contacted their team, they are very customer friendly and the packing team also very professional. Delivered my cargo on time without any damage

Jo
Review №36

The best and professional service. Also the rates are comparatively less than the other cargo and courier service providers.. Good are always delivered on time as agreed.

sh
Review №37

This is the way how they deliver products..Very very unprofessional and unsatisfactory shipping. And now they are not even taking any responsibility.Will recommend not to take their services at all.. my order was placed on 12th of December and was promised to get the delivery within 25 days anyway I received it by 19th of January and after receiving the same I signed the given documents. (The person was in so much hurry and according to the email and signed documents they asked me to verify the shipment on the spot, even knowing the current pandemic situation)

ko
Review №38

I have done my courier on 3rd dec 2020 from dubai to india. its already more than 7 months not received yet very bad service

MU
Review №39

I have sent a courier to India more than 45 days. The staff in Bur Dubai was very active while I sent the cargo and collecting the money. But when I asked for the update till end of March, they always respond “ waiting for clearance “. Now no one is responding in WhatsApp but they read the message. Their manager is not at all reachable!! While I send the cargo, they have told me that air cargo is very fast and will get it done within a month. Though it’s a air cargo, neither received the cargo nor receiving any response. A ridiculous experience I got from this company “ABC Cargo”.Another thing which notes here is, some one from their team respond to the comments in review immediately as if like the message is “from ABC Cargo owners” by mentioning an automatic message for escalating the matter. This is another style of cheating the people where no further response or solution will happen from this company.

An
Review №40

I reccomend to all my Friends abc cargo bur dubai they have doing exellent service during the Corona pandemic time I have suggest u to bur Dubai cargo team

Mu
Review №41

Don’t book from this store, go with some other Cargo service. They will charge you for Air and deliver you in 2 months. They will promise you for 25 days delivery and send the parcel in 2 months and that too after you following up every day with them, else it may take even 3 months. So pls don’t choose this cargo. And I am not writing this after my first experience. I’m writing this after I suffered twice. First time I thought it was just some genuine issue, but then this is their standard way of service. So pls don’t use this cargo. Especially if you are not going to Deliver to Kerala. All parts of India except Kerala you should never send your parcel using ABC Cargo or Air or Ship.

Ni
Review №42

Please be careful before sending parcel to the uk, Kindly avoid sending via parcelforce (local shipment agent in the UK ). They never contact you for delivery and waste of time. Im yet to receive my parcel .

ab
Review №43

Everyone at ABC Cargo is Awesome. They always keep open great communication through emails about incoming containers. I have never had a problem with anyone or anything.

Mo
Review №44

Very very bad.... I had never ever seen this kind of delivery service ...Customer service girl is laughing at me while l called her.I sent the cargo on express service.till now its not reached home....they told us it will take only 12 to 18 days if it is extended than a maximum of 25 daysSo i sent it to india before 25 days before the time of needed time...now its more than 45 daysI sent the cargo to use it for my family while they are going to india for a 1 month vacationNow they will return to home within 5 daysThe reason for sending it through express is because of They said “if you pay more you can easily get it” is this the easy way?Ship cargo cost is less then express flight cargo..may be if i was sent it on ship cargo then may be it will reach easily....Also very bad response from the customer service girl who was talking with me.She was laughing at me when i say i will complaint about it...like you do what you can do..Also they will sent a reply sorry sir kindly give your feedback through mail or mobile..No need of that unwanted replay

ja
Review №45

Great service, send a parcel to kerala received on time and delivery team was too support wait for us untill we reach homeThanks for the service

ju
Review №46

Never trust these people, 2 months plus and not delivered the parcel. when u ask them their response is every cargo companies are like this only (this is their excuse for not delivering on time) very unprofessional staff.. they loot your money. i made mistake of giving them for courier without checking the reviews.. The only positive review they have are from their own employees.. they keep comitting delivery within 25 days then they change n tell 25 working days then after that no tracking available.. your money is gone for sure, and you will get your parcel delivered if you have luck otherwise that is also gone..

An
Review №47

Dear Team,How many days the cargo will waiting for clearance. Couldnt understand my boxes waiting for more than two weeks for clearance. You people making customer as fool. We are spending money to send the cargo to home country. Dont play with our money. Poor services.RIC Dear Customer,Dont choose this ABC Cargo for sending your valuable goods.Thank you

Ra
Review №48

I had shipped my cargo on 27the Feb 2021 and it’s more than 1 & half months and my shipment hasn’t reached the destination. It’s been under clearance for almost 1 month and when I call the customer service they say it will clear in 1-2 days, what they promised is that if express cargo it will deliver in 7-10 days and normal cargo it will be delivered in 15 days and my cargo is more than 1.5 months .They been saying the same for last 1 month and seems no body has any answer.Pls next time go for some reliable cargo services and don’t fall for all false advertising that they give through radio and their websites.Customer Service is the worst and unprofessional Staff

Su
Review №49

I’ve received my parcel yesterday it seems to be some items are damaged.My opinion, dont send any glass or plastic items sure it will damaged. also dont send any house hold items.this cargo services only suitable for cloth and food items only.I learnt one thing better buy our own home country. dont believe cargo service they dont care about our parcel. money wasted. I paid extra for special packing even though that parcel has damaged. They asked me proof of purchase. its not fare.

Li
Review №50

Dear ABC Cargo,U R the Most Worst Service ever i have seen in UAE Cargo Service.And some of the Items are missing as well as did not deliver in time and dont treat customer properlyHow items are getting Missing that means they are misusing Customer items.My Suggestion and Advice Dont Use ABC Cargo Service.

Ji
Review №51

The staff were very helpful and responsive. They keep me updated with the information. Thanks for the service given and highly satisfied with this.

pr
Review №52

I am sorry to say that i had the worst experience with ABC cargo .very unprofessional ...Had sent my shipment on dec 6th 2020 ..but still not received ..been contacting then since jan ...but they always gave wrong informations ..today its been 6 months and they have just contacted me 3 times after me trying to follow up on the same issue ..been waited patiently for 6 months but still no luck ..

Pa
Review №53

They provide most economical rates for cargo... But little bit time taking in delivery overseas, might need some follow up

Le
Review №54

Third class or even worst than that. I have been waiting for delivery for almost 40 days wherein the air cargo they told 25-30 days. When you call or email they will just say 2 or 3 more daysMy advice to people using this company for cargo dont use it, they are just spending money on ads and promos to fool people instead they should spend on proffesionalism.

ja
Review №55

Abc cargo is not even deserve single star.i Request you to people do not send any kind of parcel through this AbC cargo you will suffer like hell..I had very very very bad experience with abc cargo regarding service ,staff ,and commitment ..this people does not know about where is the shipment and what is the status of. Shipment .disaster service ever seen in dubai ..

Sh
Review №56

I am very happy to share my experience here.On time delivery.Customer friendly.Excellent service.

Ma
Review №57

Proficient customer support a long with value added quality and security to the consignments.

Sh
Review №58

I approached ABC cargo for an air cargo service and they assured the delivery will be done within 15 to 20 days and may be due to Covid situation one week extra it will take, Now it is more than one month still no hope for delivery. Every time I call them, customer care support team says deliver in 2-3 days and when you ask more questions they saying customs clearance issues, when just check their reviews i come to know that its their usual tactics and not delivering on time and some people received after 2 months.These people are best in marketing only and the worst service i had ever experienced in my life , i will share my experience about your service to all my friends and family , its such a very bad service and i never recommend to anyone.

Sa
Review №59

Its been 100 + days and still the cargo is not reached. Worst service.I do not recommend to go ahead with this Cargo.Very very bad experience with this Cargo almost.

RE
Review №60

One of the irresponsible company in UAEI approached ABC cargo for an air cargo service and they assured the delivery will be done within 15 to 20 days and may be due to Covid situation one week extra it will take, Now it is more than one month still no hope for delivery. Every time I call them, customer care support team says deliver in 2-3 days and when you ask more questions they saying customs clearance issues, when just check their reviews i come to know that its their usual tactics and not delivering on time and some people received after 2 months.These people are best in marketing only and the worst service i had ever experienced in my life , i will share my experience about your service to all my friends and family , its such a very bad service and i never recommend to anyone.

ji
Review №61

Worst service ever!!!! While they came to me to collect my things, they said delivery will be definitely within 25 days. I send my things on 13th of feb & this is march end. Still now no address of my cargo as well as if we call customer service center there response will be always the same.. it will take 1 more week for the clearance and with in one week we will deliver it for sure. And i call them 3 weeks continuously and every week their response is the same and lady who picks up call says things as casual and not responding to customers concern in a proper manner. Never gonna send anything through your cargo service. If i was able to click a zero star option on this review i would be happy to do that.

St
Review №62

Highly recommended as I had done express air cargo to India North Karnataka reach in 10 days without any damage. Good service!!

Ai
Review №63

Their exporting quality is awesome.Thanks a lot for sending my things safely.The staffs are very attentive and active.They helped a lot on updating informations about the arrival of the things.Thanks a lot for this nice and helpful services.

Bo
Review №64

Tottaly satisfied with their service. They are very processional. Nce customer handling. I have received my box on time thanku abc cargo. Keep going 👍👍

Ra
Review №65

I was looking for a cargo company to send some stuff to India and a friend recommended ABC cargo claiming they are reliable. But thanks to all your reviews, I will be looking for another cargo company. I am so sorry that you have to go through this inconvenience, but sharing feedback is important for potential customers to make an informed decision.

sk
Review №66

This is waste cargo in UAE 🇦🇪 bcz I send a courier in india, he said its taken 25 days but 40 days already pass but still its not delivered, agent said we take 10 days extra, that mean total 50 days has taken to deliver the pasal... The is a -______ company please fill on blank..

At
Review №67

Excellent service at cheap rate on time delivery. ABC cargos offer is mind blowing .

Ra
Review №68

Yea.. it seem to be very very good from my experience. I always chose this one without a second thought

Ir
Review №69

Wat do i do with ur apologies..i dont want ur fake computerised automated apology i want my parcel.... I have made huge mistake by taking ur service.... My previous cargo was much much better.....I have never seen worst service den dis...dey r not promisive i sent my cargo (air) on 7th march 2021 which was suppose to reach widin 25 days according to dem...till date i havent received my parcel...n tracking on der site is not working...dey not taking der customer seriously..n dey not providing anything if we ask dem to provide link which dey r using to track...M stuck using der service....if u r sending anything to ur home country plz dont use ABC cargo....because dey dont value customer...if things inside parcel get spoiled who will be responsible....plz guys suggest me wat do thanks🙏🙏🙏

Sh
Review №70

I had handed them my courier to mumbai and when it reached there most of the things were damaged,. Pathetic service with extra charge.

As
Review №71

It’s been FOUR MONTHS since we have given the items for the cargo and still we haven’t received it. As a customer, we feel cheated because this is not the service we deserve. It’s beyond unprofessional attitude as they are not even giving a reliable information. IT’S PATHETIC! Do not for a second consider this cargo as it’s highly unreliable and unprofessional. IRRESPONSIBLE!Every time we ask, they say there’s a custom problem. As a customer, I want to ask whether that should be something we must be concerned with. We PAID for their services for air cargo expecting a faster delivery. WORST EXPERIENCE!We are considering legal action now. This has gone way beyond.TRACKING NO. : AMZR16713

Ha
Review №72

Good quality and on time delivery. They are very customer friendly and the packaging team also very professional.

Vi
Review №73

All qualities which are expected of a courier service provider ,viz professionalism, civility,foolproof support structure , robust logistics network and a global footprint etc rolled into one. thats what I felt the company is... immensely satisfied with the quality of service afforded and looking forward to our next meet up.

Fi
Review №74

ABC cargo is waste what promise they wont, they make fool always flase promise since 4 months my cargo has been not delivered , mr.abilash even not attending calls my SAQR2452

Ve
Review №75

I have few emergency things to send to India, my friend suggested this.Thank you my things were send time and carefully.Thank u again

Fa
Review №76

One of the worst cargo service I ever came across ross. They are nice to u only until the packing after that their sick attitude begins. I have sent my cargo last month and still haven’t received in India and just tired of hearing 5-6 days, customs clearance issues and soo many other stories whenever I call them for an update.I can never recommend this cargo to anyone.This will be one of my great regret of life.

za
Review №77

Today I have again given extension date for my cargo to 2nd week of may 21.The purpose of shipping the cargo for me over, I hate this cargo, this the worst company I have seen in my life, big buffers and cheaters.Very irresponsible handling and nobody bothers to respond to your follow ups.My cargo not reached from 4 months, I was given 45 days transit time to hyd india, I handed over my cargo to ABC on 23rd dec 20.This is a big fraud company.cheating people.I would like to register strong complaint for this ABC cargo in Dubai government and blacklist them from dubai.I request public to not use this cargo as you will regret it.

Ad
Review №78

Perfect way to send cargo to India.

Jo
Review №79

Awesome👍🏻Just relocate 2 bedroom hall dubai to bangalore satisfied and super service..I recommended to all

Ja
Review №80

Great work with professionalism.Special appreciation to Ms. Parvati, Ms Praveen and the packing team.Very customer centric and professional work

DR
Review №81

On time delivery.Good customer service.Customer satisfaction.

Mi
Review №82

The most disgusting services and unprofessional staff i have come across, some items from my courier were stolen and when i addressed the complaint to their escalation team, since then they are beating around the bush. They are not able to justify themselves, from almost one month i am trying to contact them and the answer from them is constant throughout the day Mr. Abhilash is on break he will call you back. And there is no call back at all.The weight of my courier was 67.5 and what i received was 66 kgs. Refer to the attached pictures.I need my complaint to be addressed asap and either return the value of missing items or return the items.

Su
Review №83

Worst experience of#ABCCargoI have sent my shipment from Dubai to India on 16th Jan 2021, Since last two months.. I am waiting for my shipment delivery.Last 25 days , I am getting the reason from ABC Cargo is the shipment is hold for reverification at #delhicustoms ...Does it mean that there is no protocol for Custom dept???Now cargo Company is giving false information to customers..A) on mail - the consignment has been cleared from customs and waiting for outpassB) Customer service center - Consignment is hold for reverification.Even if you want to contact ABC Cargo India office for updates..they never provide any information, you will not get any contact information for India office...In short now, you have already paid the charges to cargo Company...and now you are helpless...

so
Review №84

Never ever go to these fraudsters as they will always give sweet promises, charge more than other services and finally you will loose your money and valuables. They will never deliver the consignments as promised and always blames customs clearance or other stupid reasons. They are most cheating company in the cargo industry.

ra
Review №85

On time delivery... Good customer service... No delay... Excellent service

Mh
Review №86

Pick up was very professional, that was 4th March 2021 & today is 17th April still my package has not reached to my destination which is in Mumbai. I booked Air fright & they promised within 25 days it shall reach my place. From last 16 days when ever I ask the call center agent he or she has only one answer two more days Sir it will be cleared.Very poor service

Ad
Review №87

On time delivery.... Good custom service... No delay.... Excellent service

sr
Review №88

One of the worst service provider in Dubai, they collect my air cargo and promise me will deliver within 25-30 days, now it’s 90 days and still not deliver to my place!!! Pathetic service and irresponsible staff!! They are doing the same thing to every single costumers!!

Th
Review №89

Very Bad services and not responding properly. Delivery will not be on time

Ra
Review №90

Are you guys really responsible..!! First of all there was huge delay in delivering the items, secondly there are many items which are missing from my shipment, and finally most of the items which were delivered is Damaged,,!!we have chosen you thinking that you will deliver the item safely without any damage and missing. I want the damaged items to be replaced or compensated, missing items to be delivered at the earliest and there was one pair of shoe which doesn belongs to me to which needs to be taken away as well.Below are the list of items which is missing & damaged from my shipmentmissing items :1. 2.2KG ANCHOR MILK POWDER 2 PACKETS2. 1KG TANK 1 PACKET3. CHOCOLATESDAMAGED ITEMS:1. OATS PACKET WAS COMPLETELY OUT2. TWO PIECES OF STUDY TABLE WAS BROKEN3. DUST BIN WAS BROKEN4. ARIEL DISH WASH LIQUID 3 BOXES WAS FULL INSIDE THE BOX5. BROOM & DUST REMOVER IS DAMAGED6. KIDS TOYS WAS DAMAGED7. OREGANO BOTTLE WAS DAMAGED8. FOODS STAINER WAS DAMAGED

Mo
Review №91

Very bad customer service, No ontime deliveryWe shipped from dubai on march 3 and today is April 22, still the shipment not reached.Waste of time and Money

An
Review №92

I enjoy receiving packages from them. They are always very careful and courteous. I have never been dissatisfied with their service. I look forward to my next delivery with anticipation

An
Review №93

I recommend strongly NEVER USE THIS CARGO as they are unresponsive unreliable and un trusty. They are all irresponsible inclthe manager sitting in Al QUOZ. They only apologise for their poor and unethical behaviour . Full of excuses. REVIEWS PROVE THAT IN PADT 90 PCT OF THEIR CUSTOMERS HAFE LOST THE FAITH

As
Review №94

Please deliver on proper time....compare to other company goodservice

Sa
Review №95

Living in UAE for 9 years and sending regulars cargo to my home India. i choose ABC Cargo after listen their marketing ad on one of the FM Radio channel but regretting now Worst company with worst cargo services i ever came across. at the time of booking they told me 35 to 40 days after handover my cargo it becomes 50 days now after all this time passed my cargo lying with ABC cargo office in India in my district and it is around 70km one way from my home and their India office calling my father for last 10days and saying if you want your cargo then come and collect they can not deliver to my home. i am also calling their office here in Rak and getting today and tomorrow promises but now as they know my number they hardily pick my call they only pick after average 30calls and now they come-up with new excuse that their head office in Mumbai is closed due to Covid-19 and cant do much. I am from UP my stuff is at their UP office in my district what the hell i have to do with their Mumbai office whether it closed of open. they directly or indirectly forcing me to pick my cargo from their Indian office which again cost me additional inr 5000 to 8000. really in pain. i had send toys and food stuff for my daughter and she daily called me and ask if she will received today and i have no answer. My invoice no.SRKT12540.Please do not waste your hard earn money with this company it is a must avoid.Also attaching my call screen shot just have a look how many time i have to call so that they pick my call.

To
Review №96

After the experience Ive had with ABC cargo I wouldnt recommend it to any one, infact would want to warn anyone who plans to use it that dealing with them its going to be their greatest nightmare.First of all they are more expensive than other companies here & I paid the price thinking their service would be good, but to my disappointment its been more than a month and the parcel I had sent in air cargo hasnt still been delivered.The status of the tracking doesnt change for days but none of their staff tries to find out why. When I called them to find out the reason they told me they have too many parcels and I should wait for my number. If youll are so busy then youll should not take not take orders you cant deliver.The response from their side is very unsatisfactory. All they say is to wait. If after paying if 1 has to go through so much trauma and follow ups its better not to send parcels through this company and use the others who are far more efficient and economical too.

Ru
Review №97

Very bad customer service....very slow...it has been over 1 month since I have sent my parcel and did not receive it yet...the customer service also does not reply and dont answer where my parcel is...I am not even able to track my parcel...I will never use this ABC Cargo and recommend no one to use it....It has very bad service

Vi
Review №98

ABC cargo is one of the best existing cargo services. Its credit goes to their employees, and I had a great experience. thank you ABC cargo.

Ri
Review №99

FAKE CARGO COMPANYKind request to people : please don’t choose this cargo to send any valuable items. They steal the expensive items from your package and ship the remaining items via sea cargo which will delivered only after 3 to 4 months. Dubai government must ban this fraud company as soon as possible as they continue to steal your valuables. Please Stay away from them. I lost 2 items worth 20000AED. These thief’s should be put behind the bars.

sh
Review №100

Big Liars, dont believe what they say. Dear people please refrain from using this service.

Information
35 Photos
100 Comments
2.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://abccargo.ae/
  • Phone:+971 56 539 5356

Categories
  • Courier service
Working hours
  • Monday:8AM–11PM
  • Tuesday:8AM–12AM
  • Wednesday:8AM–12AM
  • Thursday:8AM–11PM
  • Friday:8AM–11PM
  • Saturday:8AM–11PM
  • Sunday:8AM–11PM
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